Intercom, Inc.

APRIL 8, 2021

To kick things off, would you like to share a little bit about yourself and how you ended up as founder at Cliniko, the practice management software used by more than 30,000 people in over 70 countries? My background is as a software developer, and I’ve been doing that for just over 20 years. Joel Friedlaender: Sure.

Healthcare 211

Healthcare Data Visualization Customer Experience Weak Development Team 211

The Product Coalition

OCTOBER 15, 2019

(This is a post on its own again, but check out this video in the meantime) Feature Mapping is a scoping exercise to help teams decide the MVP for your product 3. Software development is highly unpredictable? Software development is unpredictable. Work with the tech lead on this. Use high-level timeframes e.g

Roadmap 133

Roadmap Data Visualization Software Review Technical Review 133

ProductPlan

MARCH 5, 2021

There’s still no real replacement for real-time, dynamic discussions and exercises to foster stakeholder alignment. Berner, 12-year product management career included stints at Pivotal and Betterment, joining the software development consultancy specializing in Lean and Agile. Define goals and anti-goals. Include ownership.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

The Product Coalition

APRIL 22, 2021

In our specially designed auditions, product managers perform real-world exercises to assess how they think about problems in an environment where nobody from the company knows anything about their experience, their background, or their formal education. Design a new type of exercise equipment for people under the ages of 15.

Analytic Tools 151

Analytic Tools Research Software Feedback Software Product Manager 151

Mind the Product

SEPTEMBER 19, 2019

I’ve done courses in related areas like software development, marketing and project management but hold almost no formal certifications. If you’re still not sure where to start, go get a copy of Pieter Levels’ Bootstrappers Handbook and follow the exercises at the end of each chapter. Which Training Course Should I do?

Feedback Software 154

Feedback Software Product Manager Product Management User Testing 154

The Product Coalition

DECEMBER 10, 2019

Long story short, we decided to learn more about the way software development teams approach the bug reporting process. For that exercise we’ve taken a random sample of 3000 bug recordings uploaded to our database in the last 2 months. Is there even such a thing as a standard working day in software development circles?

Reporting Tools 84

Reporting Tools Data Visualization Research Software Software Review 84

The Product Coalition

FEBRUARY 5, 2021

He didn’t realize this at the time, but he was actually exercising a product manager mindset for the first time. He had also worked with engineers while working at the management consulting firm and was familiar with the software development lifecycle.

Research Software 158

Research Software Analytic Tools Product Manager Product Management 158

Intercom, Inc.

MAY 14, 2019

Complex deals require salespeople to exercise different muscles. While it was designed for software development, its principles are just as relevant to sales. Complex deals, complex problems. With large deals it’s not just about one person signing on the dotted line.

Data Visualization 147

Data Visualization Agile Framework Weak Development Team 147

Modus Create

MAY 20, 2025

A note on development For this exercise, I used GitHub Copilot as my programming partner. Looking ahead: The future is AI The integration of GitHub's suite of AI tools, including Models and Copilot, has been instrumental in both the development and execution of our forum monitoring solution.

Analytic Tools 40

Analytic Tools Software Review Technical Review Data Visualization 40

The Product Coalition

FEBRUARY 22, 2021

It’s an intensive and fun exercise where you put a thing you’ve built through its paces. Most people should come from Product, Design, and Engineering because a) they have a knack for Product, b) they know what to expect from the exercise, c) their feedback is easier to process, and d) they’re more likely to volunteer. A bug-what??

User Testing 148

User Testing Feedback Software Customer Feedback Customer Experience 148

The Product Coalition

OCTOBER 18, 2022

Scheduling is an exercise in masochism Because the act of scheduling is painstaking. As a Product Manager and Product Owner, I have literally scheduled meetings that I did not attend so several people could speak. But we were able to move forward because of these meetings. Why will no one else do it?

Product Manager 147

Product Manager Product Management Customer Experience Management 147

Modus Create

APRIL 30, 2020

Software development projects require a maker mindset and comprehensive planning to be successful. Modus Kickstart helps to align and prepare for development by first bringing the three key players of software development together: product, UX, and engineering. Collaboration Between UX, Product, and Engineering.

Research Software 63

Research Software Product Research User Testing Workshop 63

Mind the Product

SEPTEMBER 19, 2019

I’ve done courses in related areas like software development, marketing and project management but hold almost no formal certifications. If you’re still not sure where to start, go get a copy of Pieter Levels’ Bootstrappers Handbook and follow the exercises at the end of each chapter. Which Training Course Should I do?

Feedback Software 96

Feedback Software Product Manager Product Management User Testing 96

The Product Coalition

JULY 29, 2022

There are many effective ways to write a narrative, and I experimented with many of them until finally I stumbled upon The Story Spine , an improv exercise made popular by Brian McDonald and included in Pixar’s 22 Rules of Storytelling. not a user story, but a true narrative of my product.

Customer Experience 147

Customer Experience Product Research User Testing Customer Feedback 147

Userpilot

APRIL 22, 2021

Moshe Miklanovsky, a Software Developer-turned Product Manager and a co-host of the Product-for-Product podcast , explains which technical skills are essential for Product Managers based on his 30-year career in tech. This will be a great exercise for them as well. But where have Product Managers come from?

Analytic Tools 95

Analytic Tools Product Research Product Manager Product Management 95

Product Warrior

MARCH 14, 2023

Scrum has been touted as one of the most popular agile frameworks for software development, and its popularity continues to grow. One such area is sprint planning, which has become a budgeting exercise for allocating engineering efforts to features or tasks rather than a tool for setting sprint goals.

Customer Experience 52

Customer Experience Software Developers Software Development Agile 52

UX Planet

FEBRUARY 21, 2024

Plus/Deltas Plus/Delta is a short reflection exercise to exchange feedback, typically between 2 people. The exercise allows the pair to come to an understanding of what went well (plus), and what can be changed to improve collaboration in the future (delta).

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

The Product Coalition

MAY 20, 2020

Example: Project manager prepares a project utilization report Delivery manager at a bespoke software development company prepares a report of how many man-days have been utilized on a project for a given client. Try a little exercise, before we move on. Look for the insights in the original story.

Reporting Tools 131

Reporting Tools Customer Feedback Customer Experience Data Visualization 131

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. 566 global ratings.

Research Software 98

Research Software Books Feedback Software Analytic Tools 98

The Product Coalition

JANUARY 5, 2021

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. See also part one of this three-part series. ) How often shall product roadmaps be planned?—?once

Product Research 136

Product Research Technical Advisors Customer Experience User Testing 136

ProductPlan

NOVEMBER 17, 2021

Product leadership requires cross-disciplinary thinking from fields as software development to manufacturing. Best practices are fascinating thought exercises, but if they don’t affect change, that is all they are. The long hours working on a craft can take a toll if you don’t have the right people behind you.

Leadership 98

Leadership Agile Positioning Document 98

The Product Coalition

JANUARY 31, 2019

And yet, if you wish to improve your project management skills you need to practice some tough exercises and strengthen your shipping muscle: Cut down features Say “no” to some stakeholders requests Say “yes, but not now” to some stakeholder requests Say “OK! We’ll do it for this release!”

Customer Experience 105

Customer Experience Agile User Testing B2C 105

The Product Coalition

NOVEMBER 30, 2020

The following interview questions are neither suited nor intended to turn an inexperienced interviewer into an agile software development expert. As the “Manifesto for Agile Software Development” states, it is mainly about adaptability over following a plan. Lastly, there is an overlap with the product manager role.

Product Research 95

Product Research User Testing Research Software Feedback Software 95

Modus Create

JULY 11, 2019

To prevent leadership from hijacking your meeting, meet with them individually beforehand to discuss and agree on the meeting agenda and any facilitation exercises you want to perform. ” Meet With Leadership Beforehand. Doing so will give you a chance to explain the benefits of your process.

User Testing 72

User Testing Feedback Software Weak Development Team Leadership 72

Arkenea

JULY 8, 2024

Plus, conduct incident responsive exercises to test the organization’s capability to respond to security breaches. Just connect with a healthcare software development company who will help to conduct audits seamlessly. Get a customized HIPAA compliant healthcare software developed today.

Healthcare 52

Healthcare Systems Review Software Review Technical Review 52

ProductPlan

JUNE 1, 2023

No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. Why do product teams become feature factories? Product managers don’t want to ship features no one will use.

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Atomic Spin PM

JULY 10, 2019

Understanding what a project will cost is an important factor when embarking on custom software development. We use several estimation approaches to focus on a responsible range where a product development team can find success. Embarking on custom software development means creating something new.

Feedback Software 52

Feedback Software User Testing Weak Development Team Customer Feedback 52

Atomic Spin PM

JULY 10, 2019

Understanding what a project will cost is an important factor when embarking on custom software development. We use several estimation approaches to focus on a responsible range where a product development team can find success. Embarking on custom software development means creating something new.

Feedback Software 52

Feedback Software User Testing Weak Development Team Customer Feedback 52

Modus Create

MARCH 3, 2021

Docker for Developers is perhaps the most comprehensive source of information on all things Docker and a wide range of technologies associated with Docker and deployment in the cloud. The book is oriented toward software development, deployment, and security. Book Outline. Chapter 1: Introduction to Docker.

Software Review 75

Software Review Technical Review Development Systems Review 75

Userpilot

OCTOBER 26, 2022

The purpose of an impact mapping process in software development. The key advantage of the application is that your whole team can collaborate remotely and take part in multiple impact mapping exercises. User Journey Map Template. Strategic planning.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

Split

AUGUST 25, 2020

Pato – In shaping the idea that became Split, we recognized that feature flags and experimentation sit at the foundation of agile development principles. (Or In today’s software development world, being fast and lean, and bringing value to customers with the same speed and efficiency is crucial. Trust yourself.

Analytic Tools 78

Analytic Tools Customer Experience Data Visualization User Testing 78

Tyner Blain

AUGUST 1, 2013

I’ve been revisiting his concepts and their use recently, thinking about how to revise them for some exercises I’ve been doing with product teams. It was a really effective elicitation exercise for us that helped us characterize market problems. Oh – and I hate the circle as visual metaphor for this exercise.

Weak Development Team 53

Weak Development Team Differentiation Software Review Customer Experience 53

Modus Create

MARCH 21, 2019

Highly collaborative exercises like group brainstorming can be challenging if your team hasn’t yet embraced a collaborative culture. For example, you can schedule individual interviews with certain people before meeting as a group. Note and Vote.

Customer Experience 88

Customer Experience Research Software User Testing Management 88

Mironov Consulting

JANUARY 3, 2020

The INDUSTRY team and I are refitting this day workshop as a live online session – including breakouts and exercises. We will do some skills-building, group exercises, and safely ask tough questions. We will tackle some challenging issues: What product leaders do.

Leadership 52

Leadership Workshop Roadmap Product Manager 52

Split

MAY 15, 2024

While the terms “deploy” and “release” may seem similar, they represent different processes that play crucial roles in the software development lifecycle. Understanding their nuances is essential for streamlining operations and delivering high-quality software to end-users.

Feedback Software 52

Feedback Software Reporting Tools User Testing Customer Experience 52

The Product Coalition

NOVEMBER 12, 2019

By Jasmine Slivka The idea of Agile is an iterative approach to software development that builds software incrementally instead of trying to deliver it all at once with an arbitrary deadline (as with traditional “waterfall” approaches). User stories are useful exercises.

Agile 60

Agile User Testing Feedback Software Analytic Tools 60

Userpilot

OCTOBER 22, 2021

Partly, this is a philosophical point: there is no such thing as 100% perfection, and striving after it is an exercise in futility. You should factor in: Interviews with software developers so that the technical writer understands your product. Will users read them? Editing and re-editing.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98