Lenny Rachitsky

MAY 5, 2024

With more than three decades of experience in the strategic consulting industry, Hamilton has advised over 200 companies—from burgeoning startups to Fortune 100 giants—on how to identify, build, and leverage their unique strategic powers. For tech startups, it’s common to move from (c) to (g) in chronological order.

Strategy 55

Strategy Reporting Tools Data Visualization User Testing 55

The Product Coalition

NOVEMBER 29, 2021

Agile product life cycle framework- Tools and practices ( Image 1 ) by Surbhi B Sooni Nowadays, many companies and startups are champions in adopting and acquiring agile methodologies in the development phase. That said it doesn’t mean it can’t be done for early-stage startups.

Data Visualization 167

Data Visualization Feedback Software Agile Product Research 167

Mixpanel

JULY 22, 2020

As an engineering leader, startup co-founder, and former PM heading up supply growth at Airbnb, I’ve learned a lot about successful goal-setting. Below, I’m sharing a framework that I’ve leveraged to set goals and effectively institute them across an organization. Why set goals. About Lenny Rachitsky. LinkedIn | Twitter.

User Testing 52

User Testing Product Research Framework Data Visualization 52

The Product Coalition

JANUARY 24, 2018

That is what I´m calling “magical framework”. So, in this post I want to do the opposite: I won´t give you one more “magical framework”. Further reference here: [link] 3. Further reference: [link] 5. Try to apply techniques as painkillers for problems rather than trying to follow a step by step “magical framework”.

Framework 60

Framework User Testing Customer Feedback Customer Experience 60

The Product Coalition

OCTOBER 21, 2019

Now, we are sharing the 10 best, proven sales techniques that real business owners and fruitful startups are utilizing to develop their brands. 10 proven sales techniques from top business owners and startups 1. In case you’re selling a premium CRM framework to SMB’s that have never utilized one.

Startups 60

Startups Data Visualization User Friction Enterprise 60

Intercom, Inc.

SEPTEMBER 10, 2020

Yet in Mark’s experience working with and mentoring startups, he’s found that many entrepreneurs go with intuition over information. Those risks can be fatal: Mark has found a 75% failure rate for both Series A and Series C startups (as he presented during his 2019 SaaStr talk.). A data-driven framework for scaling.

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Onboarding KPIs Customer Experience User Testing Weak Development Team 226

Intercom, Inc.

APRIL 6, 2018

At eFounders , we launch 4 new startups each year. As the head of content marketing at eFounders, I’ve come to rely on a loose framework to make these products talk, interact and connect with their users, each with their own, readily recognizable voice. Startups will do what fits. At least not a compelling one.

User Testing 222

User Testing Customer Experience Messaging Framework 222

Dear Strategy

SEPTEMBER 3, 2018

Dear Strategy: “Do startups or small businesses really have the time to develop formal strategies like you talk about on the show? So, I thought I would provide the answer this week so that I’ll have something to refer people back to when I inevitably get this question again! DOWNLOAD FRAMEWORK. But why is this the case?

Startups 45

Startups Strategy Framework Download 45

Mind the Product

MARCH 10, 2020

A lean startup coach and founder of innovation consultancy Kromatic – Tristan also currently serves on the ice cream innovation board at Unilever! 32:20 | Are there any frameworks/tools to help me manage multiple products? Plinkromatic (the stats game Tristan refers to). Rosemary King welcomes Tristan Kromer to Mindset.

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Workshop Customer Feedback Feedback Software Blog 154

Userpilot

OCTOBER 4, 2022

The Pirate Metrics Framework organizes the traditional funnel into five stages in the customer journey: Acquisition, Activation, Retention, Referral, and Revenue ( AARRR ). Viral loops promote word-of-mouth marketing by getting existing users to refer your product to their network. Understanding the growth loops framework.

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

The Product Coalition

OCTOBER 19, 2022

A simple / practical framework is used to do this evaluation with three examples. Here is a reference of interest. Model Evaluation framework This is a generalized way to evaluate a model to understand the business risk when the model gets the prediction wrong. Will it rain tomorrow? I will not explain those terms here.

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Data Visualization User Testing Healthcare Analytic Tools 119

Department of Product

OCTOBER 12, 2023

The founder of spreadsheet startup Equals says the answer for his product is a firm no. Space OS, from Berlin-based startup Deta, thinks there’s a better way to run your desktop’s operating system. Knowledge Series #9: How to segment customers – practical tools and frameworks explored. Refer a friend ?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

The Product Coalition

JUNE 26, 2023

A “blue ocean” refers to an untapped market space or industry that is not yet crowded with competitors. Define the metrics and indicators you will use to measure the impact of each release, ensuring that you have a clear framework for evaluating success and making data-driven decisions.

Data Visualization 123

Data Visualization Customer Feedback Customer Experience Product Research 123

Userpilot

FEBRUARY 29, 2024

The following framework describes the psychological principle at play. When users encounter an initial progress anchor, such as a well-defined starting point or a clear indication of the first step, it sets a mental reference point. He’s helped big companies like HSBC, IBM, and Michelin, as well as various startups.

Customer Experience 105

Customer Experience Customer Feedback User Testing Systems Review 105

The Review by First Round

NOVEMBER 12, 2020

He’s also a former founder of a Y Combinator-backed startup and an active angel investor, which gives him a unique lens into finding and evaluating startup ideas. He’s also a former founder of a Y Combinator-backed startup and an active angel investor, which gives him a unique lens into finding and evaluating startup ideas.

Banking 52

Banking Technical Review Healthcare Reference 52

Ask Benny

JANUARY 25, 2020

Scrum is just one of the software development frameworks that implement agile and there are many others including Kanban, extreme programming, lean software development and more. Scrum is a valid and very popular framework for agile development. It’s a method that many times is referred to as Scrumban. This is not agile.

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Agile Weak Development Team User Testing Software Review 103

Amplitude

MARCH 23, 2020

I looked into a variety of frameworks: Jobs to be Done , Lean Startup , Design Sprint , and Opportunity Solution Trees among others. I even facilitated a few design sprints and started sprinkling in concepts from these frameworks in meetings with stakeholders. I think we need a new framework!” Yeah… that didn’t happen.

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Framework Vision Definition Customer Experience 97

Brian Balfour

JUNE 28, 2017

This post is an introduction to a five part series where I explain for frameworks you need to align to grow to a $100M+ company. I refer to these companies as Smooth Sailers - a little effort for lots of speed. I refer to these companies as Tugboats - a lot of effort for little speed. Subscribe to receive the rest of the series.

Product Marketing 111

Product Marketing Marketing Framework Definition 111

The Product Coalition

JANUARY 17, 2021

If you ever worked in a B2B startup, you know that you are chasing opportunities. I like to describe it using Dave McLure’s AARRR framework: you are pouring leads into the pipe on the left, and you get happy customers on the other side of the pipe on the right. In most cases, there is so much that you need to do to make it happen.

User Testing 109

User Testing Customer Experience B2B Reference 109

Product Management University

JUNE 5, 2023

Product managers often refer to their product vision as “my north star.” Product Vision vs. Company Vision When you’re a startup or small company with one or just a few products, your company vision and product vision are often one and the same. In the simplest terms, a product vision defines the long-term mission of your product.

Vision 130

Vision Product Research User Testing Customer Experience 130

Intercom, Inc.

FEBRUARY 26, 2018

Innovative startups. The first army are innovative startups. I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Frameworks like Ruby on Rails, Node, Angular, Ember, React etc.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Userpilot

JULY 9, 2021

The teams she coaches are from both early-stage startups and multinational enterprises in different industries. The book is evidence-based (references to theories in footnotes) and contains exercises you can start using right away. Overview of Eureka framework for user onboarding. Key learnings. Definition of user onboarding.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Guy

JUNE 4, 2020

When you first start as a product manager at a startup, the routine can be jarring and exhausting. These are the fires I was referring to. Applying this framework to not only your products but also your professional life can be the missing piece between routine and your next level of product management.

Framework 127

Framework User Testing Customer Experience Reference 127

The Product Coalition

DECEMBER 25, 2023

However, I can certainly think of product or marketing professionals who use the term value when referring to cheap widgety dashboards and features aimed at novelty seekers, or following an industry trend with no real vision. To answer this question, we’ll use the “Jobs to be Done” (JTBD) framework.

Analytic Tools 121

Analytic Tools Data Visualization Software Review Customer Experience 121

PMLesson's Ace the PM Interview

JANUARY 31, 2022

The Lean Product Playbook Author: Dan Olsen When the Lean Startup movement began, it took the product management world by storm. This book is the perfect, handy step-by-step guide to help startups and large companies alike optimize Lean techniques. It provides a thorough treatment of building, planning, and scaling startups.

Books 95

Books User Testing Technical Review Product Management 95

The Product Coalition

JULY 13, 2022

While FullStory works for mobile apps, the web/mobile hybrid platform doesn’t cover every framework, particularly with non-native tech stacks (e.g. If you qualify for their scholarship program, startup plans can start at $2028 per year, which is still a bit pricey if you’re just starting out. Flutter, React Native). Learning curve.

Data Visualization 110

Data Visualization Analytic Tools Feedback Software Reporting Tools 110

The Review by First Round

DECEMBER 22, 2020

In today’s conversation, Dave gives us an inside look at how the business was built and what other startups can learn from its early days. We also dive into his “management by exception” philosophy, what he learned from Google, how he runs his leadership team, and why he leans on references, not interviews, when hiring execs.

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Reference Startups Enterprise Leadership 40

Ask Benny

JANUARY 25, 2020

Scrum is just one of the software development frameworks that implement agile and there are many others including Kanban, extreme programming, lean software development and more. Scrum is a valid and very popular framework for agile development. In a startup environment, even a perfect scrum process is many times not fast enough.

Agile 78

Agile Weak Development Team User Testing Software Review 78

Ask Benny

JANUARY 25, 2020

Scrum is just one of the software development frameworks that implement agile and there are many others including Kanban, extreme programming, lean software development and more. Scrum is a valid and very popular framework for agile development. In a startup environment, even a perfect scrum process is many times not fast enough.

Agile 78

Agile Weak Development Team User Testing Software Review 78

Sachin Rekhi

APRIL 12, 2020

In Silicon Valley, we've become well-versed in the importance of finding product/market fit as the most important early pursuit for any new product or startup. I wanted to share his central framework for those looking to develop their strategy chops. This is often described as developing an economic moat for your business.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Userpilot

JULY 20, 2022

Quality Function Deployment (QDF) is a framework that helps teams translate customer requirements into technical requirements, and design the product and processes needed for its development. Quality function deployment is a very clearly structured framework. The QFD framework originated in the 1960s in Japan. Are you ready?

User Testing 98

User Testing Feedback Software Customer Feedback Customer Experience 98

Ask Benny

JUNE 1, 2019

Scrum is just one of the software development frameworks that implement agile and there are many others including Kanban, extreme programming, lean software development and more. Scrum is a valid and very popular framework for agile development. In a startup environment, even a perfect scrum process is many times not fast enough.

Agile 78

Agile Weak Development Team User Testing Software Review 78

Product Talk

APRIL 8, 2020

Mina: Simply Business’s approach to product management is heavily influenced by the principles of The Lean Startup, Silicon Valley Product Group , and design thinking. In this letter, Bezos refers to changeable, reversible decisions as “two-way door decisions.” Two-way door decisions were a revelation. It was quite an intense pace.

Product Research 265

Product Research User Testing Research Software Data Visualization 265

Userpilot

JANUARY 31, 2022

Marty Cagan refers to them as “Experience Product Managers” in his book Inspired , as they primarily focus on human-centered, customer-focused products. A product manager in a startup will not have the same challenges as one in a scale-up or even one going through digital transformation in a large enterprise company.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

PMLesson's Ace the PM Interview

JULY 1, 2020

Learn a framework for quickly pitching a new product idea, and enhance your career! Luckily, this approach works well both in large companies and in startups, but it takes a special person to 'get it'. At this point inexperienced product managers are ready to walk out, but I give them a framework in order to structure the discussion.

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Vision User Friction Product Management Product Manager 72

Intercom, Inc.

FEBRUARY 18, 2020

It’s one of those facts of startup life that is easy to overlook, but the success and growth of companies can be deeply intertwined with the technology they use in their stack, and I’d like to explain how that has been the case with Intercom and Ember. This is the “ship every day” for a framework. And we can be clever here.

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Construction Engineering Framework Weak Development Team 221

The Product Coalition

SEPTEMBER 5, 2022

Taken from Teresa Torres’ blog, ProductTalk.org The Opportunity Solution Tree is a framework that breaks Product outcomes into opportunity streams so that stakeholders have a better understanding of what you are proposing and can better help you prioritize. Reader discretion is advised. What’s an Opportunity Solution Tree?

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Product Research Software Review Data Visualization User Testing 112