Intercom, Inc.

DECEMBER 20, 2018

You may remember him from his previous appearance on Inside Intercom, where he spoke about growth marketing for startups. Sujan: Mailshake is an outbound sales tool. I might actually know the persona, and I know something’s going on where we can actually now do some outbound outreach.” Short on time? Sujan: Absolutely.

Outbound 151

Outbound Customer Experience User Testing Data Visualization 151

Userpilot

MAY 3, 2022

Enterprise SaaS marketing is the process of acquiring enterprise-level customers through various methods often centering around outbound marketing, account-based marketing (ABM), and paid advertising among other channels. When your marketing strategy focuses on outbound, it’s not so clear. What is enterprise SaaS marketing?

Enterprise 98

Enterprise Marketing Strategy Outbound 98

Intercom, Inc.

NOVEMBER 7, 2019

Spendesk thinks about building its company in three stages: startup, growth, and scale. It’s safe to say he’s learned a thing or two about adjusting his message and product for each unique customer persona. “How can I push my message while still capturing existing intent from the market?”

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Userpilot

AUGUST 15, 2024

Now, Ben dedicates his time to helping startup founders and heads of products embrace sustainable and defensible growth strategies. Unlike traditional sales approaches that rely heavily on outbound channels, PLS focuses on identifying and engaging high-intent prospects based on their interactions with the product. The product-led geek.

Customer Experience 105

Customer Experience User Testing Data Visualization Analytic Tools 105

The Product Coalition

APRIL 14, 2020

Quality Leads Come at a Price Another research in B2B lead generation shows that outbound tactics such as events and trade shows generate the highest quality leads ³. More importantly, more than half of these lead generation techniques are outbound focused.

Banking 78

Banking User Testing Research Software Customer Experience 78

UX Studio: Product Management

JULY 29, 2021

Of course, the amount of choices you have depends on the boundaries of your imagination, but let’s break them down into three big categories: working for a big company, working for a startup, and going freelance. Working for a startup. Working for a big company. Still, you will reach high levels of responsibility quickly.

Research Software 110

Research Software User Testing Product Research UX 110

Userpilot

MAY 24, 2019

It also means that your salespeople are caught up in demos when they could be doing some outbound work. Another amazing example is Baremetrics, and their “ Open Startups “ These are Baremetrics users who have pledged to transparent financials. Imagine that your product is a messaging app, similar to Slack.

Analytic Tools 76

Analytic Tools Demo Customer Experience Data Visualization 76

Userpilot

SEPTEMBER 7, 2023

Unless you’re selling to startups, focus on developing two different personas for buyers and users. Use in-app messaging to guide users to discover and adopt important features that will bring value to them. So, don’t confuse buyers for users when creating your personas.

Analytic Tools 105

Analytic Tools Feedback Software Research Software User Testing 105

The Product Coalition

FEBRUARY 12, 2018

They work for or own tech companies, software product startups, digital agencies, consulting firms, financial or healthcare institutions, etc. I’d say our primary challenge was always building the right outbound sales process. It’s simple and has a wide range of functionalities that make customer messaging smooth and easy.

User Testing 68

User Testing Customer Feedback Customer Experience Reporting Tools 68

Userpilot

APRIL 7, 2024

For startups founded less than five years ago, Mixpanel offers the first year of their Growth plan for free. SimilarWeb's dashboard contains metrics such as monthly visitors, geography, referring sites, social and search traffic that point to your inbound and outbound traffic, etc. Mixpanel also offers a free plan.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Gainsight

OCTOBER 23, 2019

Inbound marketing was the concept upon which we founded HubSpot: that outbound, interruption-based marketing was going extinct, and instead of interrupting people to get their attention, you needed to start attracting an engaged audience to grow bigger and better. When you’re a startup, marketing is your voice.

Inbound 55

Inbound User Testing Customer Experience Customer Feedback 55

NextBigWhat

OCTOBER 30, 2020

Blitzscaling: An execution framework that prioritizes speed over efficiency and allows a company to go from “Startup” to “Scaleup” at a furious pace that captures the market. For a startup to move very fast, it must take on far more risk than a company going through the normal. Burn multiple under 1X is good.

User Testing 52

User Testing Reporting Tools Product Manager Product Management 52

eG Innovations

NOVEMBER 19, 2021

Amazon Elastic Compute Cloud (EC2) provides you the ability to to spin up virtual machines on the fly with no major infrastructure investment and minimal startup costs. Using SQS, you can send, store, and receive messages between software components at any volume, without losing messages or requiring other services to be available.

Data Visualization 59

Data Visualization Analytic Tools User Testing Customer Experience 59

Userpilot

SEPTEMBER 27, 2024

The “MVP” user onboarding tool stack for startups on a budget: Auth0 (signup – freemium) + Intro.js (in-app, free) + MailChimp (email, freemium) + Loom (video, freemium) + Ewebinar (webinars) + Typeform (surveys, freemium) + Mixpanel (analytics, freemium) + Helpdesk ( Knowledge Base ) + LogRocket (session recording).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Business of Software Conference

MAY 21, 2020

The best candidates they have their pick of where to work and it’s really hard for small startup to compete. So, against this calibre of competition how does a small startup managed to remain competitive? There’s inbound hiring and there’s outbound hiring. Outbound hiring is the opposite.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

JANUARY 19, 2021

A few years ago, we wanted to improve the A/B testing functionality in some of our targeted messages. There is a somewhat legendary startup mantra, initially popularized by Facebook, that says you must “ move fast and break things ” when trying to scale a product. Here’s a simple framework for managing it. Moving fast makes you slow.

Framework 272

Framework Customer Experience Systems Review User Testing 272

The Product Coalition

OCTOBER 6, 2023

Instead of a face-to-face conversation, we send chat messages or schedule a video call. Call Centers Inbound and outbound call centers are constantly interacting with consumers regarding calls for various services and campaigns. But how do machines learn to detect emotions, and what business opportunities does emotion AI present?

Research Software 158

Research Software Reporting Tools Data Visualization Automotive 158

Intercom, Inc.

NOVEMBER 5, 2019

We do some interesting things in terms of implementing automated text messaging and leveraging chatbots and things to that nature. Because you sent me an email, you called me, you sent me a text message. As a Series A business, we have teams in Sydney, Dublin, and LA, and a mixture of inbound and outbound now.

Research Software 139

Research Software User Testing Analytic Tools Reporting Tools 139

Userpilot

NOVEMBER 6, 2020

Speaking of which: They will have to look at user behavior analytics – see what the users actually do inside the app, and then come up with the right in-app experiences and emails/chatbot messages to help the users make the most out of your product.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76