Remove online-training
article thumbnail

How to Prove the ROI of Your Online Training Program

Gainsight

As a training or operations professional, you’ve probably faced plenty of questions regarding ROI (return on investment) from colleagues when evaluating an online learning initiative. For online training programs, data plays a critical role from beginning to end.

article thumbnail

Rework Online Training Part 1: What Training Is

Johanna Rothman

After the training, you still had these concerns: You still have questions. We can do better for online training. I have not been able to take my existing in-person training and deliver it for an effective online experience. We need to rework training for online success. What Is Online Training?

Seminar 91
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Rework Online Training Part 6: My Guidelines

Johanna Rothman

I'm pretty sure that online training isn't going to go away even when some people return to the office. I have already evolved my workshops to several possibilities of “training”: Short-form webinar (20-60 minutes of me delivering content, minimum interaction). My Overall Guidelines for Online Training.

article thumbnail

How to Turn a Traditional Help Center into Online Training Powerhouse

Gainsight

Part of that experience is how you train your customers. Unfortunately, old-school training tactics, namely, traditional help centers, don’t deliver the experience your customers demand. Here’s how to turn your traditional help center into an online training powerhouse. Instead, think of it as a supplement.

article thumbnail

Rework Online Training Part 3: Design the Webinar Experience

Johanna Rothman

When I think of a training experience, I separate the training into these parts: The content I hope people will learn. While I design the content the same way for in-person or online, I do not include the same kind of interactions in a webinar (or a workshop). How I Think About Interactions for Online Webinars or Panels.

Webinar 88
article thumbnail

Online UX Research Training – Starting Soon

UX Studio

Our online UX Research course will enable you to take the first steps to start in-house UX research and get to know how to take advantage of the insights to create a better product. The goal of the Online UX Research Training is to provide a mindset and practice the know-how of the most essential UX research methods.

article thumbnail

Rework Online Training Part 4: Design for Attendee, Student, or Participant Outcome

Johanna Rothman

Everything online takes longer. People need time to synch online that differs from in-person synchronization. Participants Practice in Self-Paced or Group-Study Online Workshops. As I write these posts, I realize I offer two kinds of participant-oriented online workshops: Self-paced and group-study. Series Summary.