Lenny Rachitsky

MARCH 3, 2024

Before Reality Labs, he ran the Ads and Business Platform product group, where he led engineering, product, research, analytics, and design, taking annual revenue from $4 billion to $40 billion in five years. Ask your leaders or managers for help when facing difficulties.

CTO 85

CTO User Testing Analytic Tools Research Software 85

Product Management University

MARCH 1, 2021

If you’ve ever asked yourself, What the biggest difference is between product positioning vs. market positioning? The ideal positioning structure makes your value easy to articulate regardless of whether you’re starting from the top down or bottom up. The Playbook: Product Positioning. Market Positioning.

Positioning 130

Positioning Marketing Management Management 130

Melissa Perri

DECEMBER 29, 2023

Since publishing my second book, Product Operations, in October, I’ve been reflecting on what I learned writing two business books and wanted to share those insights that I wish someone had shared with me before I started. If you're considering writing a business book, here are some of the biggest lessons I've learned that might help you.

Books 197

Books User Testing Customer Feedback Consulting 197

Lenny Rachitsky

FEBRUARY 18, 2024

Brought to you by: • CommandBar —AI-powered user assistance for modern products and impatient users • Vanta —Automate compliance. Don’t be swayed solely by impressive resumes or acronyms; instead, seek out those individuals who you would personally buy your product from. Simplify security.

B2B 108

B2B Reporting Tools Customer Experience Enterprise 108

Alchemer Mobile

DECEMBER 31, 2020

Despite the wild ride that 2020 was for all of us, our team here at Apptentive continued to produce high-quality content for product managers, mobile marketers, and C-suite executives interested in digital transformation. Here are our top-read articles, most-watched videos, and highly-downloaded guides from the past year.

Data Visualization 147

Data Visualization Marketing User Testing Feedback Software 147

The Product Coalition

MAY 26, 2021

Whether it is listing paperwork, forwarding emails and information, reaching learners and their progenitors, or obtaining reports, the official staff continually manages every day. The remaining time is given to identifying test sheets, preparing scheduled lessons, and making the regulatory effort.

Artificial Inteligence 194

Artificial Inteligence Education Reporting Tools Feedback Software 194

The Product Guy

JULY 4, 2019

Guest Post by: Magdaline Derosena (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Andrew Hsu]. Transitioning from a young college student to an entry level Business Analyst , the top lesson I learned was how to problem solve effectively. Background. Once again, accuracy was an issue.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Product Management Unpacked

JULY 9, 2020

Pendo’s chief product officer shares his take on product management leadership. “If If software is leading the world, then product managers are the modern-day businessmen and women,” says Brian Crofts, Chief Product Officer (CPO) at Pendo. That’s a big part of my day.”.

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

The Product Guy

MAY 21, 2020

Guest Post by: Nikola Mojic (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Yogesh Sharma ]. On top of those things, this is a story that shows you how that pint helped me, and how it most definitely can help you, on your path of learning and growing as a Product Manager. Motivation.

Product Management 187

Product Management Product Manager Management Management 187

Product Innovation Educators

JULY 17, 2023

Lessons from the discoverer of Stage-Gate for product managers Today we are talking with a legend in product management. Besides his best-selling books Winning at New Products and Portfolio Management for New Products , he has published more than 130 articles on R&D and innovation management.

Telecommunications 95

Telecommunications Research Software Feedback Software User Testing 95

The Product Coalition

DECEMBER 11, 2023

Yet, those conversations rarely intersect despite being a perfect pair for a product. I was catching up with an old colleague and friend the other day, and we talked about purpose — more in life than in product. So we got to talking about a software product we had collaborated on in the past. And I swear it’s not.

Roadmap 126

Roadmap Healthcare Reporting Tools Software Review 126

The Product Coalition

AUGUST 13, 2023

But to truly solve customers’ problems, founders and product leaders must think beyond what they already know about the product. But that leads to another problem — how do you know which product to create? That’s why our mind tends to build on top of what we already know, and being truly innovative is really hard.

Customer Experience 114

Customer Experience User Testing Generative AI Books 114

Product Innovation Educators

MAY 18, 2020

Lessons Learned from launching The Everyday Innovator Virtual Summit. After hosting the 2020 virtual summit for product managers and product VPs, I’ve been asked many times for my lessons learned: what made it great, what would I do differently, what advice I have, what I learned about launching a product, etc.

User Testing 118

User Testing Research Software Feedback Software Reporting Tools 118

The Product Coalition

MARCH 24, 2021

Helpsters four step product discovery process Subliminal product management messaging At first I I didn’t know if I was over thinking it and/or I’m just hyper aware of work stuff but I couldn’t help (pardon the pun) to draw comparisons between the Helpsters and real life product management.

Product Management 114

Product Management Product Manager Product Research Banking 114

Business of Software Conference

AUGUST 23, 2022

When it comes to creating a successful business, one of the most important aspects is always keeping your product top of mind. Often, you might overlook the importance of the product and its impact on your company. Leadership #Growth # Hiring #Product #Strategy. Bruce McCarthy Managing Stakeholders. Find out more.

Leadership 83

Leadership Workshop Product Strategy Events 83

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Gainsight

MARCH 26, 2024

Katy Filley, Senior Customer Success Manager (CSM) at FloQast , is a great example of this new breed of Customer Success pro. Three Big Things: Lessons From the Field Filley realized early on that having a dedicated Customer Success Management Platform created a lot of advantages for CSMs like her.

Customer Experience 52

Customer Experience Customer Feedback Data Visualization User Testing 52

Product Management University

APRIL 9, 2020

In either case, the top-down priorities of your target customers are completely different than they were before COVID-19. If there was ever a time to make sure your product priorities and marketing messages are in lockstep with the new priorities of your target customers, it’s now. We talk product and our customers talk business.

Customer Experience 130

Customer Experience Healthcare B2B Framework 130

UX Planet

DECEMBER 26, 2023

I’m Hari, a product designer at Fyle. Embarking on my design journey, I recently marked the significant milestone of completing two years as a product designer. Over the past two years at Fyle, a fintech startup, I’ve gained invaluable insights into the nuances of product design by working on different aspects of the product.

Feedback Software 52

Feedback Software Customer Feedback Customer Experience User Testing 52

Product Innovation Educators

SEPTEMBER 25, 2023

How one serial inventor brought a revolutionary approach to flossing from idea to launch Today we are talking about the journey from initial insight to launched product. The featured product is Instafloss, a revolutionary approach to flossing your teeth. 6:10] What is the form of the product? We have an H-shaped manifold.

User Testing 119

User Testing Product Research Customer Experience Customer Feedback 119

Lenny Rachitsky

APRIL 4, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Vanta —Automate compliance. For example, Dharmesh knows that he isn’t adept at managing people, and made a conscious decision to avoid having direct reports.

CTO 48

CTO Data Visualization Embedded Analytics Reporting Tools 48

Product Talk

APRIL 8, 2020

Welcome to the latest installment of Product in Practice! For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work.

Product Research 264

Product Research User Testing Research Software Data Visualization 264

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.

Research Software 90

Research Software Analytic Tools Feedback Software Data Visualization 90

UX Studio: Product Management

MARCH 12, 2024

Whatever industry you work in, one of the ways in which you can grow professionally is by taking on a manager role. While there are a lot of resources and courses to learn design or research, I believe things are slightly different regarding management. But titles in UX management and leadership vary a lot.

UX 68

UX Weak Development Team User Testing Research Software 68

Agile Velocity

MAY 3, 2024

Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution. This includes ideation, design, development, production, delivery, and post-sales support.

Agile 59

Agile Data Visualization Feedback Software Reporting Tools 59

Product Management University

MAY 7, 2020

Quick background…our online product management training and certification program was released in late 2018. Customers register, pay, go through the training lessons, complete the exercises and take the certification exam without any interaction from Proficientz. It has been a lot of fun and a great learning experience.

Certifications 147

Certifications Customer Experience User Testing Travel 147

The Product Coalition

OCTOBER 3, 2023

The Essential Questions That Lead To A Great Product Roadmap “The question ‘Why?’ For me, the emptiness was a welcome sight as I find over-the-top, ‘innovative’ design distracting. The roadmap for a new digital product designed to support a high-risk population suffering tremendously from the burden of disease. My contribution?

Roadmap 121

Roadmap Product Research User Testing Customer Feedback 121

Gainsight

FEBRUARY 22, 2024

In the dynamic landscape of community management, 2023 saw significant strides in redefining the role and impact of online customer communities for organizations. As we embark on a new year, it’s crucial to reflect on the lessons learned and set our sights on the dos and don’ts for community management in 2024.

Customer Experience 52

Customer Experience Generative AI Education Management 52

Mind the Product

AUGUST 30, 2018

For the past 7 years Mind the Product has run #mtpcon in London and San Francisco and #mtpengage in Hamburg – the biggest and best product management conferences in the world. Mastering the Problem Space for Product/Market Fit by Dan Olsen. 20 Years of Product Management in 25 Minutes by Dave Wascha.

Research Software 150

Research Software User Testing Customer Experience Product Research 150

Gainsight

JANUARY 4, 2021

Customer Success Team Management. Churn and Risk Management. Managing Customer Relationships. Customer Success Team Management. Changing the Wheels on a Moving Car: 4 Keys to Managing CSM Transitions. The Team You Create: Lessons from Joe Theismann. 5 Things I do to Stay on Top of Our 700 Clients As A CEO.

Feedback Software 111

Feedback Software Customer Experience Customer Feedback User Testing 111

Product Talk

SEPTEMBER 1, 2021

If your sales team isn’t bought in, for example, they won’t want to sell your new product or feature. If you’re a longtime Product Talk reader (or if you’ve read Continuous Discovery Habits), Lisa’s name might sound familiar. A Critical Lesson in the Importance of Showing Your Work. But Lisa and her team knew better.

Product Research 218

Product Research User Testing Technical Review Data Visualization 218

Sachin Rekhi

JANUARY 11, 2021

While I can't claim Taylor Swift's level of productivity during the pandemic with two major album releases, 2020 was still a prolific year of writing for me, publishing 18 new essays and remastering 3 existing ones. I thought I'd take a moment to recap the product essays that resonated the most with readers in case you missed any of them.

Technical Review 136

Technical Review Data Visualization Framework Vision 136

Product Management University

MAY 11, 2020

The initial stages of product paralysis begin the moment your company has its second product. Two products, two markets, two sets of users, two sets of priorities, etc. Enter product management into the equation. Transform your approach from products to business solutions and simplify life for everyone.

Banking 130

Banking Customer Feedback Messaging Positioning 130

Intercom, Inc.

MAY 5, 2020

This 2015 post by former senior product manager Hugh Durkin highlights how early we were thinking about the practicalities of building a developer ecosystem , pointing out how the first developer APIs and first developer hub had already generated the first shoots of a budding ecosystem. Building a developer economy around Intercom.

Feedback Software 171

Feedback Software Data Visualization Customer Experience User Testing 171

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? By 2030, it is expected to contribute $15.7

Artificial Inteligence 178

Artificial Inteligence Data Visualization Product Research Reporting Tools 178

Intercom, Inc.

APRIL 16, 2019

They discussed everything from growing a top-performing sales ops team to building an effective sales ops roadmap. A common mistake that sales ops leaders make is focusing only on managing up. Hire experts who can act like product owners. Until Xerox created the first team in the 1970s, sales operations didn’t exist.

Roadmap 177

Roadmap Engineering Customer Experience Development 177

Ronke PM

SEPTEMBER 4, 2023

Table of Contents Passion for product Get a mentor Ask for help It is okay if I don't know something It is okay to only have some of the answers Make friends and build a coalition What is the right fit: Product-led vs. Engineering-Led? Make sure you understand why you want to be a product manager. Ask for help.

User Testing 52

User Testing Product Management Product Manager Management 52