Remove what-product-managers-need-to-know-about-communication
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What Product Managers Need to Know About Communication

Gocious Blog

If you talk to any relationship expert, they will state how communication is the most crucial aspect of keeping any relationship afloat. Understanding each other's ideas, expectations, and plans for the future will maintain a happy relationship.

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Ask the Community: What’s a Mistake You Made Early in Your Continuous Discovery Journey?

Product Talk

It’s just helpful to know what to expect so you don’t have to be too hard on yourself when something goes wrong. It’s just helpful to know what to expect so you don’t have to be too hard on yourself when something goes wrong. You’ll often hear Teresa say that there’s no single right way to do continuous discovery.

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How Customer Success Can Grow User Adoption on New Releases

Product Management University

If you’re looking to grow user adoption on your products, a few more tools in your arsenal beyond traditional release announcements and in-product reminders will help your cause. The typical new release announcements alone probably won’t command the level of attention necessary to drive adoption at the level you need.

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The Interview Snapshot: How to Synthesize and Share What You Learned from a Single Customer Interview

Product Talk

When we use our customer interviews to collect specific stories about past behavior, every conversation can uncover dozens of unmet customer needs, pain points, and desires (AKA opportunities). The interview snapshot summarizes what you learned from a single customer interview. What Is an Interview Snapshot?

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Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes

Product Talk

Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. What is an opportunity solution tree? What are the benefits of using an opportunity solution tree? Let’s dive right in.

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The Power of Opportunity Solution Trees: 7 Key Benefits Revealed

Product Talk

The root of the tree is your desired outcome—the business need that reflects how your team can create business value. These are the customer needs, pain points, and desires that, if addressed, will drive your desired outcome. Opportunity solution trees help you resolve the tension between business needs and customer needs.

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How Can Product Leaders Support Continuous Discovery?

Product Talk

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Introduction: What Is Product Discovery?