Mind the Product

JULY 7, 2020

One of her areas of interest is in understanding yourself and creating the groundwork for success. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. This is something that Kristina Walcker- Mayer, Product Lead at N26, feels strongly about.

Product Research 115

Product Research Feedback Software Technical Review Entertainment 115

Userpilot

MARCH 18, 2024

Let’s explore how a new user activation dashboard works, look at the key metrics you need to include in it, and see how it can help you unlock ways to retain more customers. Optimizing user activation improves customer retention , and satisfaction, and lays the groundwork for long-term engagement and loyalty.

Data Visualization 100

Data Visualization Onboarding KPIs Dashboard Customer Experience 100

bpma ProductHub

JUNE 21, 2017

These events empower our membership with the knowledge and skills necessary to improve their current work or further advance their careers in product management. After a warm welcome by Dan Sokoloff and Ellen Gottesdiener, announcements regarding jobs and jobs seekers and delicious pizza from Cappy’s, attendees went to work.

Agile 150

Agile Roadmap Education Workshop 150

Agile Velocity

NOVEMBER 17, 2022

Feedback loops are a key part of working in an Agile way. Critical feedback is part of the groundwork for any great team, and below are some tips to help give critical, specific, and loving feedback to your teammates. is a much kinder way than “ “I know you have been overwhelmed with work” . When would be a good time?”.

Feedback Software 91

Feedback Software Feedback Loop Agile Construction 91

Userpilot

APRIL 3, 2024

A diagram showing how product-led growth works for product-led innovation. Product-led innovation isn’t just about having a standout product; it’s built on several key elements that work together to put your product in the spotlight. Here’s how to lay the groundwork that all successful product-led companies do.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 98

Product Innovation Educators

NOVEMBER 13, 2023

Alignment is the ability the understand the work the product team is doing in support of the business and product strategy. There is a constant flow of work to be done, so a lot of time this is a prioritization problem. Then, it’s crucial to make decisions and establish a filter for the product team to assess each piece of work.

Customer Experience 116

Customer Experience Leadership Healthcare Framework 116

The Product Coalition

OCTOBER 27, 2022

His invention also laid the groundwork for the future of driverless cars. Any experienced PM could build out some great assumptions and a hypothesis around “removing pain points and adding more value for the next generation of X car”, but these features would most likely be centered on driver needs, pain points and outcomes. Allegedly?—?Harry

User Friction 115

User Friction Product Research User Testing Customer Experience 115

Product Innovation Educators

JANUARY 30, 2023

We needed to figure out what hats we all needed to wear and how we could best work together. It’s important to lay the groundwork with a comprehensive interview guide to achieve your goals, but it’s also important to go off script. 20:48] How did prototyping work? Then we dove right into the empathy phase.

User Testing 92

User Testing Education Customer Feedback Product Research 92

Agile Velocity

AUGUST 15, 2022

Because it ensures that the team members and their stakeholders are in sync on the priorities, the work being done, and the value being created. During the Review, the team and their stakeholders discuss what was worked on during the Sprint. Optional – PO or team members briefly present stats on non-planned work completed, eg.

Technical Review 111

Technical Review Systems Review Demo Software Review 111

The Product Coalition

NOVEMBER 14, 2023

If you haven’t gathered from my past posts on product topics, I’ve worked with ‘interesting yet easily annoyed’ colleagues many times. The framework needs to be yours and work for your company. “Why should I care about this lifecycle sh*t? I’ve already got too much to do. And how is it even relevant to what we are discussing….

Feedback Software 123

Feedback Software Roadmap Product Research User Testing 123

The Product Coalition

AUGUST 28, 2023

The first step is of course Planning, so let’s get to work. By defining the project scope, gathering requirements, and creating a detailed plan, we’ve laid the groundwork for a successful development process that aligns with stakeholder needs. Analysis Phase As we have done all the work earlier, let’s keep up with the Analysis Phase.

Feedback Software 139

Feedback Software Reporting Tools Software Developers Software Development 139

The Product Coalition

JANUARY 15, 2021

Cultural Core: In challenging and uncertain times, it matters more than ever to work in a supportive environment, even if you’re working remotely. Instead of using our computers at work, we use them all day. How many Products (with a capital “P”) are central to your work and home life? You have your work cut out for you!

Research Software 124

Research Software Product Management Product Manager Product Research 124

The Product Coalition

FEBRUARY 22, 2021

A client meeting that sales requested to address their queries, a clarification needed by an engineer who is working on your latest feature, a fire fighting meeting with operations as something broke on production, the list is endless. As part of simplifying it, I’m working on a side project called Mornin. Calendar Audit?—?Split

Product Management 123

Product Management Product Manager Technical Review Software Review 123

Atlassian

FEBRUARY 18, 2022

Subscribe to Work Life Get stories like this in your inbox Subscribe. Psychologically safe work environments allow team members to feel that they can safely take calculated risks without fear of repercussions. In a psychologically safe work culture, no one is shamed for making a mistake or asking a question. 5-Second summary.

Weak Development Team 132

Weak Development Team Leadership Consulting Reporting Tools 132

ProductPlan

SEPTEMBER 10, 2021

This is hard, uncomfortable work. By taking the time to reflect and establish new habits, we can better work toward our goals. Whether it’s how we make our coffee or which route we take on our morning commute, we tried it a few times, it worked out pretty well, so we kept on doing it. Why Do We Form Habits. We’re on autopilot.

Weak Development Team 52

Weak Development Team Roadmap Development Framework 52

The Product Coalition

OCTOBER 30, 2023

And we all know that internal customers take more work to manage. So either we work together to understand your objectives, call them goals if you’d like, and the outcome you are looking for from the product, or we will end the discussion, and you won’t get a committed set of work on the roadmap.” We were at odds. Life is good.

Roadmap 118

Roadmap Feedback Software Onboarding KPIs User Testing 118

Mind the Product

AUGUST 20, 2019

Product managers put in the thinking ahead of time and lay the groundwork to ensure the organisation is aware of the answers. The core job of prioritisation begs the answer to the question of “why” – day in and day out. Control is the feeling that you have the power to change your situation.

Product Management 140

Product Management Product Manager Software Review Customer Experience 140

Mind the Product

OCTOBER 17, 2018

In this first of two posts, I look at how you might approach remote product management, while my next post will examine some of the tools that you can take into your everyday working to help make remote product management a success. Home office is not remote work. Setting up for Success. Excellent writing skills. Discipline.

Research Software 150

Research Software Product Management Product Manager Management 150

Atlassian

MARCH 25, 2022

Subscribe to Work Life Get stories like this in your inbox Subscribe. Newer teams may want to start with lower-stakes games that focus on work-specific topics. In a remote working environment, these have become increasingly valuable tools. Subscribe to Work Life Get more teamwork advice like this in your inbox Subscribe.

Naming 105

Naming Workshop Research Software Document 105

Centercode

JANUARY 8, 2021

It’s different from QA: it’s about ease and practicality of use, not just working to spec. Here are three major ways that tech companies used customer testing last year to roll with the punches, adapt their products accordingly, and lay the groundwork for success in 2021. High Stakes, High Consequences.

User Testing 98

User Testing Customer Feedback Technical Review Data Visualization 98

Userpilot

NOVEMBER 21, 2022

Validate product-market fit – You can do all the research you want, but you’ll only really know if a product or feature works once it’s in the hands of your users. That puts you in a good position to think about what tools you need and lay the groundwork for setting up analytics. Set up analytics. Recruit and test.

User Testing 96

User Testing Feedback Software Analytic Tools Research Software 96

ProductPlan

JANUARY 5, 2023

Moreover, they identify dependencies and synergies, as well as dictate the future work of numerous colleagues. That way, there’s more time to work out the details on releases. The priorities and projects in scope are no longer “theoretical” as colleagues are either already or soon will be working on them.

Customer Experience 52

Customer Experience Roadmap Data Visualization Product launches 52

Gainsight

OCTOBER 14, 2022

That’s the groundwork of it.” On the topic of value engineering through this lifecycl e, Bohle reflects that it’s all about working together, across teams: “ As you evolve into a true value engineering practice, it starts to become much more cross-functional.”. This is how we need to be talking about it in Services.

User Friction 52

User Friction Engineering Customer Experience User Testing 52

Intercom, Inc.

NOVEMBER 3, 2022

. “A well-oiled, organized support team is crucial to eliminate friction in the customer experience, and nothing impairs a seamless experience quite so much as a burned-out, scattered team” Are legacy ways of working ruining the agent experience? I think the name has worked out quite well for us in being able to build a brand.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product Coalition

MAY 13, 2020

It’s an essential role to help cross-functional product teams work effectively and efficiently. POMs have a passion for problem solving , and they work out many chinks in your development’s armor. In most areas of development, PMs and POMs will work closely together, but on slightly differing tasks.

Product Research 148

Product Research Data Visualization User Testing Research Software 148

UX Planet

DECEMBER 15, 2023

While this project was conceptual, it laid the groundwork for my proficiency in 3D and augmented reality. Given their expertise in crafting E-commerce websites and apps, I wanted my work to resonate with their domain. This builds trust and adds an element of credibility to your work. My interview with them was generally easy.

Positioning 52

Positioning Feedback Software Research Software User Testing 52

The Product Coalition

MARCH 11, 2020

User research studies give valuable information that product teams can use to inform and evaluate the work they are doing. The new book ‘Building User Research Teams’ covers all of the steps to integrate user research into a product team’s work, reducing financial risk and getting to better decisions quicker.

User Testing 79

User Testing Product Research Research Software Customer Experience 79

Gainsight

MARCH 15, 2022

By working to improve active user rates, you’re simultaneously slimming down churn, speeding up TTV, and driving long-term growth. In turn, by squeezing more out of the customers you already have on board, you can lower CAC and lay the groundwork for more scalable growth. That’s why your active user rate metrics are so important.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Onboarding KPIs 52

Userpilot

MAY 21, 2023

Create and test the new feature prototype At this stage, it’s time to let the developers do the work and build the feature. Wizard of Oz – you build the feature’s front end while doing all the work manually behind the scenes. How much more work does it require? That’s not the end of the work though.

Onboarding KPIs 90

Onboarding KPIs Feedback Software User Testing Product Research 90

Intercom, Inc.

MARCH 16, 2021

. “A modern conversational support tool will automatically surface your customers’ most common issues to your team” The right tools will automatically do a lot of the groundwork for you, preventing unnecessary headaches for your support team and helping them reclaim valuable time.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201

Userpilot

NOVEMBER 30, 2023

Book a demo now and see how you can use our tool to conduct in-app user behavior analysis, segment users for personalized experiences, and A/B test your hypotheses to see what works. Offer a discount on the annual payment This strategy is popular because it works. Zoom’s detailed pricing page.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 99

ProductPlan

AUGUST 16, 2022

Lay the Groundwork. First, chances are no one on the product management side of the house is qualified to do the work of product operations, nor do they want to take their career in that direction. Eventually, the product management team may realize it needs to level up and add product operations to its organization.

Data Visualization 64

Data Visualization Reporting Tools Feedback Software Product Research 64

Split

MARCH 20, 2024

Therefore, feature flags lay the groundwork for data-informed decisions and allow teams to continuously refine and enhance their features after release. This approach not only lowers the risk of debuting new features, but it also offers teams practical insights to adjust the features based on actual data. Schedule a demo to learn more.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

The Product Coalition

JULY 18, 2020

But being dedicated to data doesn’t work like that. These are the most common and, arguably, the most important ones: A/B Testing Sometimes we don’t know what will work until we try it! Once you have your users tracked, you can move onto… User Segmentation This will help you to work out how different users interact with your product.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

The Product Coalition

APRIL 26, 2021

Inspected elements often vary with the domain of work. An additional metric might be the amount of anticipated work at the beginning of the Sprint vs. done work delivered at the end of the Sprint. Assumptions that led them astray are identified and their origins explored. four weeks in advance?—?which

Data Visualization 89

Data Visualization Information Reporting Tools Agile 89

Userpilot

MARCH 26, 2024

Pre-launch phase Like in a product launch, this stage involves all the groundwork needed to successfully launch a new feature and drive adoption. For things to work smoothly, each team must have a clear idea of what they have to do—much like what's needed in a product launch. They aren’t the only ones who’d be hard at work.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

Pre-launch phase Like in a product launch, this stage involves all the groundwork needed to successfully launch a new feature and drive adoption. For things to work smoothly, each team must have a clear idea of what they have to do—much like what's needed in a product launch. They aren’t the only ones who’d be hard at work.

User Testing 52

User Testing Feedback Software Product Research Research Software 52