Intercom, Inc.

MARCH 27, 2018

Historically, we’ve spent proportionately way more on research and development than other software companies we track, and that won’t stop any time soon. In 2011 we launched the Intercom Messenger in the same 12 months that iMessage, Facebook Messenger, Snapchat, Whatsapp, and others launched too. Building a brand-new product.

User Testing 224

User Testing Research Software Feedback Software Artificial Inteligence 224

UX Planet

DECEMBER 19, 2023

I’m at a point in my career, where I’ve been fortunate enough to have shipped quite a few brand new products/applications, and also have been involved in quite a few redesign endeavors, for products that had been either “shelved/backlogged” or been in the market for a considerable amount of time (and in dire need of a full “re-engineering” process).

Feedback Software 91

Feedback Software Analytic Tools User Testing Research Software 91

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Niamh O’Connor , Brand Editor.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Intercom, Inc.

JANUARY 16, 2020

Here are five quick takeaways: In 2011, Forbes Magazine called RealtimeBoard (Miro’s previous iteration) “a virtual whiteboard on steroids” We chatted to Andrey about this description to see if the shoe still fits today. So the platform is beyond them, beyond being just about developers. Short on time?

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

freshtrax

AUGUST 6, 2019

Currently, he is the owner of one of the top brand design companies in Japan called IN FOCUS INC. The second Japan Night event in 2011. btrax initially focused on design and development in the beginning by helping companies create websites for local businesses. The first among these was Masa Iguchi. Fostering entrepreneurs.

User Testing 81

User Testing Customer Experience Naming Vision 81

Lenny Rachitsky

FEBRUARY 13, 2024

Their analysis builds on a compelling 2019 WTP field study and an in-depth comparison from 2011. We say proceed with caution, unless you’re including questions that reduce hypothetical bias (see this guide for examples) and you’re focusing on more established product categories (versus products that are brand-new to the world).

Data Visualization 101

Data Visualization Product Research User Testing Research Software 101

UX Studio: Product Management

SEPTEMBER 16, 2021

Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

The Accidental Product Manager

APRIL 16, 2018

Clearly these product managers now have a challenge on their hands and will have to change their product development definition. They got into the motorcycle business by buying the Indian Motorcycle Manufacturing brand from a private equity firm back in 2011 and then launched the Indian line of motorcycles two years later.

Customer Experience 56

Customer Experience Product Management Product Manager Transportation 56

Alchemer Mobile

NOVEMBER 25, 2019

So, we help really large consumer brands capture feedback, collect information from their customers about their experiences, analyze it so they can understand what people are struggling with, where are their problems, opportunities to grow the business and get better, and then take action. Robi Ganguly: And this is really an ongoing process.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

APRIL 18, 2017

Most recently Jeff co-founded Neo Innovation (sold to Pivotal Labs) in New York City and helped build it into one of the most recognized brands in modern product strategy, development and design. She most recently led the product development of Google Now, a digital assistant that proactively brings information to you through the day.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

DISQO

SEPTEMBER 24, 2019

ReadWriteWeb was sold to SAY Media in December 2011 and Richard left the site in October 2012. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011. So that’s been an exciting development as well. So it was all brand new and building ReadWriteWeb was a lesson for me in terms of how to adapt to that world.

Analytic Tools 58

Analytic Tools Research Software Technology Data Visualization 58

The Accidental Product Manager

OCTOBER 1, 2018

The Apple product managers want services such as the Apple video sales to start to take over more of that revenue stream and so they are going to have to change their product development definition. Back in 2011 Spotify showed up and started offering a subscription music streaming service. Subscribe now: Click Here!

Marketing 72

Marketing Product Management Product Manager Entertainment 72

freshtrax

JULY 16, 2019

SanBio is a regenerative cell medicine development and production startup founded by Keita Mori and Toru Kawanishi. development startup. It provides businesses with cloud-based software along with in-house IT and web development specialists. in 2011, Kudan went public in Japan in 2014. SanBio Ltd. HEROZ, Inc. Conclusion.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

DISQO

SEPTEMBER 24, 2019

ReadWriteWeb was sold to SAY Media in December 2011 and Richard left the site in October 2012. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011. So that’s been an exciting development as well. So it was all brand new and building ReadWriteWeb was a lesson for me in terms of how to adapt to that world.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

DISQO

SEPTEMBER 24, 2019

ReadWriteWeb was sold to SAY Media in December 2011 and Richard left the site in October 2012. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011. So that’s been an exciting development as well. So it was all brand new and building ReadWriteWeb was a lesson for me in terms of how to adapt to that world.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. In 2011 we raised money. But it’s gone by pretty quickly.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

The Product Coalition

DECEMBER 29, 2020

Neil McElroy from Procter & Gamble (the man who also helped found NASA by the way) is often pegged as the man behind modern Product Management after he wrote a now-famous 3-page company memo on the principles of brand management in the 1930s. There was a gap between development and tech which needed to be filled.

Reporting Tools 176

Reporting Tools Product Management Product Manager User Testing 176

Revulytics

AUGUST 21, 2019

Interestingly, BSA | The Software Alliance, which regular publishes studies on global piracy rates, stopped using the term “software piracy” after its 2011 BSA Global Software Piracy Study (published in May 2012) and began using the term “unlicensed software” in its place as of its 2013 Global Software Survey (published in June 2014).

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

Userpilot

MARCH 7, 2022

Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and more. Brand24 wasn’t the first brand monitoring tool in the market, but they were determined to stand out from the crowd with the best Product Experience. How it started.

Analytic Tools 130

Analytic Tools Data Visualization Reporting Tools Technical Review 130

Userpilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Imitation is difficult due to new capabilities and branding. First-mover advantage – Being first in an untapped market provides advantages in branding, pricing power, proprietary assets, and cost.

Analytic Tools 66

Analytic Tools Data Visualization Feedback Software User Testing 66

Userpilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Imitation is difficult due to new capabilities and branding. First-mover advantage – Being first in an untapped market provides advantages in branding, pricing power, proprietary assets, and cost.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Amplitude

SEPTEMBER 19, 2019

And, in 2011, he founded Zoom. Johnson is also an investment scout for Sequoia Capital, where she helps develop early-stage entrepreneurs. Elie Javice, VP of Tech Product Management and CRM at Restaurant Brands International. In her role as VP, Shadi led Development, QA, Devops, and Data Science for Palo Alto Networks.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8

The Product Coalition

JUNE 25, 2019

Exploring Agility in Distributed Information Systems Development Teams: An Interpretive Study in an Offshoring Context. Supporting the development of shared understanding in distributed design teams Shared understanding is a key measure of communication effectiveness, especially on distributed teams.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

Intercom, Inc.

OCTOBER 29, 2020

And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. At the time, that was a really niche-ish idea because the B2D idea of selling directly to developers hadn’t really kicked off.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

JUNE 19, 2019

In this episode, she shares her advice on where to start when building a platform that benefits both you and your partners, how to encourage developers to build and grow their ecosystems and how to measure your and your partners’ success. If there’s customer adoption , developers generally will come. Short on time?

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Intercom, Inc.

FEBRUARY 4, 2021

So I started to develop a hankering for making money at an early age. I always loved software and developing software. And we sold that to Rupert Murdoch in 2011 for about 80 million bucks. And that’s been huge and we’ve been hiring more software developers and more people. We were fairly poor.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Userpilot

JULY 13, 2021

Here are some questions to ask them: What adjacent roles do you usually work with (user researcher, UX designer, front-end developer, product marketer, etc.)? and has been operating since 2011 with consultants in both London and Barcelona. It’s a marketing company with a focus on WordPress design and development.

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

APRIL 26, 2018

When I started writing about this in 2011, the general sentiment was these companies just got lucky, right? Third-party studies have taken the search results from Google and Bing and stripped out the branding so that people in the study couldn’t see which was which. There haven’t been any changes since the book came out in 2014.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

Userpilot

MARCH 5, 2021

Switching to a paid trial maintained their revenue growth and changed their brand positioning for the better. In 2011 Ahrefs was just a website with a free backlinks explorer search option. In those four years, they developed a much more complete product. When you want to define your brand as a “premium” solution.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. I want them to understand that developing UX is such an important part of their business development. It was 2011 when I started using Balsamiq.

User Testing 73

User Testing UX Data Visualization Research Software 73

UX Studio: Product Management

FEBRUARY 26, 2019

They have worked with most of the big brands around the world, based around their very strong presence in the tech world of Silicon Valley. A San Diego-based UX design agency, Telepathy originally started as a web design firm in 2011 and later became a UX agency. Nielsen Norman Group. They also invest heavily in design education.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. I want them to understand that developing UX is such an important part of their business development. It was 2011 when I started using Balsamiq.

User Testing 40

User Testing UX Data Visualization Research Software 40

svpg

SEPTEMBER 30, 2016

This code convergence effort was supposed to save Microsoft substantial development time, and also - they tried to convince themselves - improve the offering since Word would have the same features on every platform. In the year 2011, Lea was leading product for Adobe’s Creative Suite. Especially while assuring quality.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

freshtrax

AUGUST 27, 2019

Since LINE was released in Japan in 2011, it has significantly increased by MAU. Although LINE’s MAU in Japan has continued to grow since its initial release in 2011, it’s worldwide MAU count has stagnated because three of the four major countries that use LINE have declined in users in the past few years. LINE User Characteristics.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

freshtrax

OCTOBER 17, 2019

They’re a regular part of our digital conversations with friends and family, and you’ve probably noticed their more regular appearance in brands’ marketing and communications. In 2011, Apple introduced emojis in their standard keyboard allowing global users to use emojis in their daily communication. Emojis are everywhere.

Marketing 107

Marketing Customer Experience Messaging Naming 107

Business of Software Conference

NOVEMBER 19, 2019

But my personal journey is a developer to CEO. For those of you that don’t know, DataSift launched efficiently in end of 2011 with a proposition that was pretty hearty. Developers! Developers might be doing anything. We were partnered with the world’s social networks. This is a B2B product.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8