The Product Coalition

MAY 16, 2021

Since its establishment in 2014, the company has been delivering full-stack product development services for businesses globally. The agency works side-by-side with ambitious companies, brands, and founders to make bolder choices and uncover transformative change with customer-centric and truly user-validated digital products.

Analytic Tools 166

Analytic Tools Research Software Startups Development 166

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. Often, the differences between these approaches are difficult to prove until they are implemented, delivered to customers, and their real-world usage is observed. Try explaining that at theoffice!

Technical Advisors 77

Technical Advisors Analytic Tools Feedback Software Reporting Tools 77

Arkenea

APRIL 10, 2025

Whether you are a startup evaluating your first development project or an enterprise looking to optimize your delivery model, this article provides clear, actionable insights to make informed decisions. Prototyping and design: Wireframes, mockups, user experience flows. Large enterprises may outsource entire product lines.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Mind the Product

JULY 1, 2019

In this post, I look at the value of asking great questions, cover a few strong sample questions and suggest some exercises to help you generate your own insightful questions. If your product disappeared tomorrow, what would your customers use to fill the gap? The Cardinal sin: no Questions for Your Interviewers.

User Testing 168

User Testing Product Management Product Manager Customer Experience 168

Product Management Unpacked

APRIL 25, 2019

A listening tour is time set aside to gather information and input through collecting insights, ideas and context from others before making new decisions. I first saw this method enacted when I was a young product leader at a publicly-held enterprise software company. Listening tour. Who should you start with?

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148

TIBCO - Thought Leadership

JUNE 10, 2020

I recently teamed up with Austrian customer Raiffeisen Bank , Dutch partner Connected Data Group , and German partner QuinScape to deliver a webinar entitled “Next-Generation Data Virtualization Has Arrived.” We talked about Erik’s latest insights on the European data and analytics market as well as his fast-growing business.

Data Visualization 124

Data Visualization Analytic Tools Automotive Banking 124

Mind the Product

DECEMBER 13, 2018

Garry is a firm believer that great products only come about through the intersection of technology, business processes, customer support and user experience. He’s also worked as Chief Marketing Technology Officer at Holiday Extras, where he was responsible for all areas of technology, marketing and customer acquisition.

Analytic Tools 152

Analytic Tools Research Software Data Visualization Government 152

Userpilot

OCTOBER 20, 2023

TL;DR Product-led growth is a GTM strategy that prioritizes the product as the main driver of customer acquisition, activation, adoption, and account expansion. Such an approach has a number of advantages: A lower customer acquisition cost, which is possible thanks to low-touch onboarding and support, is one of the main benefits of PLG.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Experience 98

Intercom, Inc.

JULY 21, 2022

Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. We’ll also hear Andrew Chen, general partner at Andreessen Horowitz, talking about the changing landscape of customer acquisition.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

FEBRUARY 1, 2018

I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation. Rachel: In 2014 and 2015, Slack had this incredibly growth, but it was growth off a small base, based off very early adopters. Capturing and converging paying users, not just free teams. It was very successful.

User Testing 174

User Testing Marketing Research Software Customer Experience 174

Userpilot

SEPTEMBER 27, 2023

TL;DR Product-led growth (PLG) is a business strategy that relies on the product itself to acquire , activate, and retain customers. PLG caters to the needs of modern customers who want functional and attractive products and prefer self-serve solutions to explore and purchase them. That’s what we call product-led sales.

Feedback Software 105

Feedback Software Analytic Tools Onboarding KPIs Data Visualization 105

Usersnap

AUGUST 12, 2024

Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They offer detailed reporting and customizable survey questions , often with user-friendly interfaces.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Bank customers’ requests are rapidly changing. We identify opportunities. We execute.

Banking 113

Banking Development Team Review Software Review Technical Review 113

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. As the pioneer of on-demand user insights, Alpha is poised to accelerate growth with our next generation of market intelligence and insights offerings,” said Holland. The post Alpha Appoints Rob Holland as New CEO appeared first on Feedback Loop.

Product Research 52

Product Research Research Software User Testing Feedback Software 52

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. As the pioneer of on-demand user insights, Alpha is poised to accelerate growth with our next generation of market intelligence and insights offerings,” said Holland. The post Alpha Appoints Rob Holland as New CEO appeared first on Feedback Loop.

Product Research 52

Product Research Research Software User Testing Feedback Software 52

UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. 2014: Product design course As knowledge sharing was a driving force across the team from the early days, we started our Product Design course early on.

Research Software 90

Research Software UX Feedback Software User Testing 90

Mind the Product

APRIL 18, 2017

But most importantly , we are thrilled to bring you some of the best minds in product and design from around the world to share some truly world-class insights, which is why I’m excited to announce our first three amazing speakers! Caitlin believes in staying focused on holistic user experience when making product decisions.

Research Software 89

Research Software User Testing Customer Experience Workshop 89

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. As the pioneer of on-demand user insights, Alpha is poised to accelerate growth with our next generation of market intelligence and insights offerings,” said Holland.

Research Software 52

Research Software User Testing Data Visualization Customer Feedback 52

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. An animated video creates an emotional and aesthetical appeal to customers and helps them learn while having fun at the same time.

Research Software 86

Research Software Feedback Software User Testing Product Research 86

Mind the Product

MARCH 16, 2017

But most importantly , we are thrilled to bring you some of the best minds in product and design from around the world to share some truly world-class insights, which is why I’m excited to announce our first three amazing speakers! Tickets are on sale now – the early birds sold out in mere minutes so don’t miss out!

Research Software 79

Research Software User Testing Product Research Workshop 79

ProductPlan

APRIL 12, 2022

The company boasts more than 169k paid customers and daily active users in more than 150 countries worldwide. So far, Salesforce only plans to add the messaging app to its enterprise software suite without immediately changing Slack’s functionality, branding, or leadership. Built for enterprise companies.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Userpilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. Funnel charts A funnel chart is useful in business contexts for tracking how visitors or users flow through a pipeline. This can be useful to compare two perspectives on the same chart, allowing for deeper insights.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Research Software 105

ProductPlan

FEBRUARY 20, 2019

According to Lynch, by 2014, the product team was getting increasingly frustrated with its inability to get time with the CTO for feedback and approvals on decisions. The framework breaks each project down into three phases and defines what type of feedback is required during each phase, explains Lynch. Why is it worth solving?

Software Review 84

Software Review CTO Feedback Software User Testing 84

Roadmunk

DECEMBER 21, 2017

Listen below: Hotjar is on a mission to democratize user data and feedback by making their analytics platform accessible to everyone—no matter how small their website. They’re based in Malta, a tiny island in the Mediterranean, and in 30 months, they bootstrapped their way to over 200,000 users and $10 million in annual revenue.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Gainsight

APRIL 12, 2023

Mistake #3: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal! Eventually, you end up with 2000 contract types for 1000 customers.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. Research ensures prioritized user needs and delivered effectiveness.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

PMLesson's Ace the PM Interview

JULY 13, 2020

The debate is on-going, but they all deliver value to their users. What’s the quickest way to collate user feedback? You’ll keep one eye on cost and another on key customers. Whether you’re analyzing your own website or app, or you choose your current employer’s product, try: Collecting user feedback.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Department of Product

MAY 22, 2020

What evidence do you have to suggest that the features you’re building will actually matter to customers? If the features you’re building aren’t valuable, or if you’re unable to determine what’s valuable to your customers, then that’s a real problem. Virality – will your users tell other potential users about what they’re using?

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Arkenea

MARCH 15, 2025

An interoperable system performs these tasks without any user intervention. An interoperable system performs these tasks without any user intervention. Health Information Exchange (HIE) HIE is part of a country’s enterprise architecture that connects multiple applications and enables them to transfer data.

Healthcare 52

Healthcare Reporting Tools Analytic Tools Software Review 52

Product Innovation Educators

MAY 13, 2024

This article explores the fundamentals of portfolio management, its goals, and frameworks for structuring portfolios, and provides insights on aligning product innovation projects with organizational strategy. ” Portfolio management is the key to driving successful innovation and creating products that customers love.

Customer Experience 262

Customer Experience Technical Review Product Research Research Software 262

The Product Coalition

AUGUST 23, 2023

To grow our customer base and market share? I knew why the company existed, but I never thought about the purpose behind the product other than the problem it solved for the customer and the value it delivered. A purpose we could share with the company’s leadership team, customers, and those working on the product.

Weak Development Team 148

Weak Development Team Customer Experience Technical Review Customer Feedback 148

Mind the Product

FEBRUARY 20, 2019

As always the core of the conference is our line-up of brilliant speakers, and the insights and stories they bring to the conference is what starts all those conversations. He has a storied career across enterprise and consumer products, and has been a product manager since the pre-internet era in the early 90s. See you in July!

Research Software 146

Research Software Analytic Tools User Testing Product Research 146

Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. DC : Drift basically helps B2B businesses connect with the customers that are interested in buying now that are on their website. David Cancel is a 5x founder and 2x CEO with four successful exits to date.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

JULY 26, 2016

Shawn Anderson & Shane Corellian: Alternative Marketing, or “Oops I Did A Marketing” Ayat Shukairy: Why “Customer First” Fails & What To Do About It. Bill Janeway: The Rise & Fall Of Enterprise Software. Marty Cagan: Customers Are Not The Source Of Innovation. Eric Ries: The Startup Way.

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Weak Development Team Data Visualization Customer Feedback Customer Experience 70

Andrew Chen

MAY 28, 2019

Simply put, podcasts are digital audio files that users can download — or in some applications, stream — and listen to. To listen to a podcast, a user adds the RSS feed to their podcast client (such as Apple Podcasts, Spotify, etc.), The lion’s share of podcast listening happens at home, followed by taking place in a vehicle.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

Simply put, podcasts are digital audio files that users can download — or in some applications, stream — and listen to. To listen to a podcast, a user adds the RSS feed to their podcast client (such as Apple Podcasts, Spotify, etc.), The lion’s share of podcast listening happens at home, followed by taking place in a vehicle.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Lenny Rachitsky

JANUARY 28, 2025

Today it’s called Google Meet and has hundreds of millions of users. Early in our careers, JZ and I had the good fortune to work on products like Gmail, Google Ads, and YouTube, each of which found product-market fit quickly and clicked with customers for the long haul. That was different.” ” The promise was simple.

User Testing 89

User Testing Differentiation White Paper Startups 89