Mind the Product

DECEMBER 24, 2019

Despite all the political, social and ecological upheavals in 2019, it’s been a busy and successful year for Mind the Product, not to mention the evolving product management community we aim to support. James Mayes (@James_Mayes) October 12, 2019. 2019 also saw the launch of MTP’s weekly Wednesday podcast, The Product Experience.

Travel 148

Travel Agile Download Framework 148

The Product Guy

DECEMBER 15, 2019

Under her leadership, Vydia’s Product team has successfully launched a record number of robust features in 2019, elevating the company’s services in content supply chain, rights management, analytics, and payments. and Automata Robotics over the last decade. The Best Visionary Product. PlateRate / Garrett Lang.

Technical Advisors 370

Technical Advisors Analytic Tools Product Management Product Manager 370

Product Innovation Educators

MARCH 4, 2024

A successful market entry strategy in the non-alcohol space was one of the critical pillars of the transformational journey into a beverage company. In 2019, we recognized that we needed to expand beyond beer and changed our name to Molson Coors Beverage Company. Sometimes we have the temptation to build ten brands at the same time.

User Testing 301

User Testing Vision Naming Branding 301

Alchemer Mobile

APRIL 9, 2020

So, what can these brands do to capture, analyze, and act on these changing customer behaviors? The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market. This is our fifth consecutive year conducting this research.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Alchemer Mobile

APRIL 13, 2021

While some companies took a hit due to widespread lockdowns, those who swiftly adopted the digital shift won market share and, ultimately, new loyal customers during a difficult time for consumers. Digital shopping exploded in 2020, with an increase in both consumers and usage. The new interactions led to improved retention. Popular Phrases.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

Intercom, Inc.

JULY 31, 2019

With the right setup, a chatbot can power your marketing as well so you never miss a lead. 53% of buyers are more likely to buy from a business they can message, so if you’re looking for ways to make your marketing more effective in 2019, live chat is the way to go. What is chatbot marketing? By using chatbots.

Marketing 177

Marketing User Testing Research Software Embedded Analytics 177

Mind the Product

DECEMBER 13, 2018

It’s testament to the appeal of Manchester and its product community that we’ve been able to attract some of the world’s best speakers from some phenomenally interesting brands. There’s no better conference to attend if you’re working in product management, digital, or marketing in or near Manchester.

Analytic Tools 148

Analytic Tools Research Software Data Visualization Government 148

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

UX Studio: Product Management

NOVEMBER 5, 2018

UI trends 2019? So we’re going to revisit the hottest topics of late 2018 and predict the UI design trends of 2019. We at UX studio chose 7 UI trends that will surely stick around in 2019! In this post we cover: Which factors are influencing the UI trends of 2019? The top seven UI trends in 2019.

Research Software 111

Research Software Feedback Software User Testing Customer Experience 111

Alchemer Mobile

APRIL 28, 2021

issues with supply chains, global price drops, and budget constraints impacted each brand differently. Similarly to previous years, iOS apps again enjoyed a higher overall rating; however, Android narrowed the gap between two in 2020, likely due to the new weighting system that Google employed in late 2019.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

Alchemer Mobile

APRIL 6, 2021

Similarly to previous years, iOS apps again enjoyed a higher overall rating; however, Android narrowed the gap between two in 2020, likely due to the new weighting system that Google employed in late 2019. Food and Drink consumers also responded marvelously to brands who proactively asked for and acted on their feedback.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

Alchemer Mobile

MAY 14, 2020

So, what can these brands do to capture, analyze, and act on these changing customer behaviors? The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market. This is our fifth consecutive year conducting this research.

Research Software 208

Research Software Feedback Software User Testing Customer Feedback 208

Alchemer Mobile

JANUARY 28, 2020

With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020 , product-focused roles are changing drastically. Given this, they’re being trusted with more and more responsibility to push the brand vision forward and maintain focus throughout quickly-changing priorities.

Product Management 191

Product Management Product Manager Reporting Tools Technical Review 191

Alchemer Mobile

MAY 19, 2021

mParticle is the customer data platform for brands leading the CX revolution. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. In-app mobile surveys: There was a 50% increase in the number of surveys sent in 2020 from 2019.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Alchemer Mobile

MAY 28, 2019

Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Lifestyle apps. While there are lots of ways to listen to customers, mobile surveys are among the most effective for Lifestyle brands. Regularly survey customers to gauge sentiment.

Feedback Software 223

Feedback Software User Testing Customer Experience Customer Feedback 223

Intercom, Inc.

JUNE 7, 2019

In addition to the new brand direction, we also made many changes on the development side, which I detailed in this Twitter thread. Our new marketing site has lots of goodies from the development side of things that I'm excited to talk about. stevenpetryk) May 30, 2019. — Steven Petryk ?? (@stevenpetryk) May 30, 2019.

Customer Experience 159

Customer Experience Engineering Analytic Tools Branding 159

Intercom, Inc.

MARCH 28, 2019

Few roles in business are as fraught with uncertainty as that of the Chief Marketing Officer. This is in large part a reflection of marketing today, a world where the scope of marketing activities has broadened significantly. B2B marketing has become radically more complex, and it follows that the role of the CMO has too.

Research Software 117

Research Software Reporting Tools Data Visualization Customer Experience 117

Intercom, Inc.

JULY 16, 2020

Under his leadership, Shopify Plus have grown to support 7,000 brands – including Kylie Cosmetics, Fashion Nova, Steve Madden, Staples and more – who process 11,000 checkouts per minute. In this week’s Scale episode, Loren outlines the sub-brand’s path to hypergrowth. Creating a sub-brand to move upmarket.

Reporting Tools 226

Reporting Tools User Testing Customer Experience Artificial Inteligence 226

Andrew Chen

JANUARY 9, 2020

The podcast ecosystem in 2019. A really detailed 68 page analysis of the podcast market. 2019 state of tech investing: Pre-seed- Bet on the entrepreneur. – so many Japanese brands! Magic metrics indicating a startup probably has product/market fit. It’s super fun. Seed- Bet on the team.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Userpilot

JULY 15, 2019

In-app marketing – Everyone’s doing it in bits and pieces. This guide will give you a holistic idea of in-app marketing, what to improve and how to attract, acquire and retain more users. Ultimately, using in-app marketing to retain customers and upsell to your users is a no-brainer. I hope you enjoy the guide!

Analytic Tools 96

Analytic Tools Feedback Software Research Software Marketing 96

Alchemer Mobile

APRIL 25, 2019

In order to fully understand how your app’s experience compares with the market, it’s important to look at benchmarks in your specific app category. Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Travel apps.

Travel 211

Travel Feedback Software Data Visualization Reporting Tools 211

Alchemer Mobile

AUGUST 26, 2021

It allows you to have insight into the overall customer experience and larger brand perception. This survey revealed differences in customer sentiment depending on app/brand and insight into purchaser behavior. According to our latest Benchmark Report , there was a 50% increase in the number of surveys sent in 2020 from 2019.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Alchemer Mobile

SEPTEMBER 5, 2019

How do these apps cope with the challenges of competition, fragmentation, and marketing fit? Talking about the mobile experience, G Suite issued some crucial updates for iOS and Android in 2019. Google’s latest material design principles also win my respect, creating a cohesive, branded experience that many tools seem to lack.

Feedback Software 204

Feedback Software Data Visualization User Testing Product Management 204

Alchemer Mobile

APRIL 21, 2020

This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. Apptentive’s annual mobile app engagement benchmark reports serve as a baseline to help product managers and mobile marketers across categories understand their app’s engagement strengths and areas for improvement.

Travel 147

Travel Finance Research Software User Testing 147

Product Management Unpacked

JULY 11, 2019

What began as his justification for hiring more people ultimately became a cornerstone in new thinking about brand management – today’s product management. Hiring them from the market could satisfy your company’s needs for a while. Modern product management started in 1931 with a memo written by Neil H.

Education 217

Education Automotive B2C Product Management 217

freshtrax

SEPTEMBER 17, 2019

After the KonMari Netflix show aired in January of 2019, thrift stores were flooded with donations. In March of 2019, it was reported that Kondo was looking to raise $40 million USD in venture capital funding to scale her brand, KonMari. So, how did a Japanese tidying expert successfully build her brand in America?

Marketing 93

Marketing Branding Advertising Reporting Tools 93

Alchemer Mobile

MARCH 23, 2021

Recent marketplace fluctuations required brands to get creative in their app mobile engagement strategies. App retention can also be used as a trust signal around how well your brand knows its customers. How brands define “successful” retention is extremely dependent on the length of time measured.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216

Intercom, Inc.

JULY 17, 2021

Will joined us in 2019 and has been hiring top talent ever since. I’d like to eventually move into marketing. I came from advertising and design agencies and I now mostly support our marketing recruiting efforts. I love talking to marketers about the problems they solve everyday.

Advertising 211

Advertising Customer Experience User Testing Research Software 211

Intercom, Inc.

JANUARY 10, 2019

Des: We’re going to talk entirely about 2019, and this will be mostly looking forward. Do you think that will keep going in 2019, or have we seen as much as you expect here? What’s ahead in 2019. Last year, we shipped more than 140 customer-facing features, changes, brand new products, the whole thing.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

freshtrax

AUGUST 27, 2019

To be successful in any market, properly marketing your business to the right audience and choosing the right marketing tactics are very important factors to consider. In this age of technology, social media has become a very powerful and popular marketing tool that can reach a large population and a variety of users.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

Alchemer Mobile

FEBRUARY 21, 2019

In our recently released 2019 Mobile Customer Engagement Benchmark Report , we reviewed data from over 1,400 unique iOS and Android apps across all app categories (from January 2018 to December 2018) to understand how customer engagement and interaction rates have changed over the past few years.

Data Visualization 204

Data Visualization Reporting Tools User Testing Customer Experience 204

The Product Coalition

JANUARY 5, 2021

about brands, product pricing, and customer reviews?—?have It allows brands to expand customer personalization, enhance customer service, employ demand forecasting, and thus trigger loyalty and improved sales. For retail brands, it’s likely to boost their profits.

Data Visualization 187

Data Visualization User Testing Artificial Inteligence Reporting Tools 187

The Product Coalition

DECEMBER 14, 2019

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. According to Clutch , S-PRO is one of the financial software development leaders in 2019. The financial industry is not an exception.

Analytic Tools 87

Analytic Tools Research Software Software Developers Software Development 87

Alchemer Mobile

MARCH 21, 2019

We recently hosted a webinar sharing exclusive new data from our 2019 Mobile Customer Engagement Benchmark Report , which empowers companies seeking to understand how their customer feedback metrics stack up against the market, provides insight into where top brands set the bar, and explores opportunities to improve their mobile customer experience.

User Testing 149

User Testing Customer Feedback Feedback Software Data Visualization 149

The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. In today’s highly saturated marketing environment, exorbitant marketing costs and big budgets are often required for effective promotion. What is consumer-generated marketing?

User Testing 111

User Testing Feedback Software Analytic Tools Data Visualization 111

Mind the Product

APRIL 16, 2020

HSBC’s share of the millennial market had been shrinking for the previous three years. However, I quickly discovered that there’s too much brand risk for a trusted bank to take this type of lean startup approach. All in all, it took exactly one year from pitch to market launch. Conclusion.

Weak Development Team 197

Weak Development Team Banking Customer Experience User Friction 197

freshtrax

JULY 2, 2019

With Japan ranking as the world’s 4th largest e-commerce market following China, the United States, and the United Kingdom, it’s reasonable to gravitate towards Japan as a key market to expand your retail business. Monthly site visits (as of June 2019). Top Japanese B2C e-commerce marketplaces. Total annual sales (JPY).

User Testing 92

User Testing Research Software Reporting Tools B2C 92