Usersnap

JULY 20, 2021

Social media best practice is moving toward proactively managed enterprise communities that benefit from many of the features of traditional, consumer social media (and also enjoy many enhancements). minutes, and can cost the enterprise up to 1 dollar per minute. Steps to Build a Customer Community.

User Testing 52

User Testing Customer Feedback Customer Experience Feedback Software 52

Nulab

DECEMBER 13, 2021

Critical vulnerability in Apache Log4j, a logging library commonly used on the Java base system, was reported on December 10th, 2021. . About CVE-2021-44228 (NIST). As of Dec 13th 9:24 (UTC), we’ve finished updating Apache Log4j on all of our servers, using the workarounds advised by NIST and other security vendors for CVE-2021-44228.

Reporting Tools 87

Reporting Tools Data Visualization Enterprise Blog 87

Userpilot

MAY 5, 2021

Today, we’ve created a list of the 5 best SaaS and enterprise onboarding workflow software tools for 2021. If you are looking for a more complex onboarding experience for an enterprise product, then be prepared for a long integration process. Consider if you need an onboarding workflow for an enterprise or SaaS product.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? New in – Best New Product Management Books in 2021. The teams she coaches are from both early-stage startups and multinational enterprises in different industries. Old Hits – Greatest Hits of Product Management Books to Revisit in 2021.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

APRIL 27, 2021

So what are the best SaaS Onboarding Tools for 2021, and how do you know which tools to choose? Userpilot offers users two subscription plans to choose from Growth (starts from $249/mo) and Enterprise (starts from $749/mo). FullStory offers its users a two-week free trial and two subscription plans: Business and Enterprise.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. In 2021, Torres published her book “Continuous Discovery Habits” on how to foster the habits of sustained discovery in product teams. CEO of Product Labs. Author of “The Build Trap”.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Modus Create

FEBRUARY 16, 2022

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . This blog is a condensed version of the survey’s most compelling digital transformation statistics. . 41% of large enterprises will invest in IT modernization in 2022.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Userpilot

NOVEMBER 17, 2021

is a leading enterprise organization powering top companies worldwide, including the BBC, Novartis, and Pfizer. Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. In the same year of its launch, Saravana closed on 5 inbound enterprise customers for BizTalk360. 2,000+ customers.

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

UX Studio: Product Management

JULY 5, 2021

Top 10 New York Design Firms I n 2021. Apart from helping our partners design new products and improve existing digital experiences, we run a UX blog read by over 30k people worldwide. Its client focus comprises 60% of middle-sized companies, followed by 30% enterprises and 10% small businesses. Momentum design lab. Jives Media.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Usersnap

AUGUST 20, 2021

Many companies offer customer feedback analysis assistance for large enterprises. The post The Best Customer Feedback Analysis Guide in 2021 appeared first on Usersnap blog - the feedback platform. Various third-party software exists to help you further automate the process. Data-driven companies can use Thematic’s software.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

eG Innovations

FEBRUARY 11, 2022

In an earlier blog post, we had discussed how server performance monitoring is not just about monitoring CPU, memory, and disk resources anymore. That blog post covered several key performance indicators (KPIs) that IT teams must track to ensure that their servers are performing well. How eG Enterprise Computes Server Uptime?

Reporting Tools 52

Reporting Tools Enterprise KPI Events 52

Userpilot

JUNE 21, 2021

The best NPS survey feedback software for 2021 includes Userpilot, Hotjar, SatisMeter, Nicereply, GetFeedback. Best NPS feedback software in 2021. Best NPS feedback software tools in 2021. Our top recommendation for NPS survey software for web-based SaaS: Userpilot. Table of Contents. What is NPS?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

UX Studio: Product Management

SEPTEMBER 16, 2021

At UX studio, we work with rising startups and established enterprises worldwide. Perhaps, your chosen company has a reputable blog? The post Five Berlin Design Studios to Work With in 2021 appeared first on UX Studio. Since then, our primary goal has been to help businesses worldwide create impactful digital products. .

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Userpilot

FEBRUARY 4, 2022

SaaS sales can be broken down into three models: self-service, transactional, and enterprise. SaaS sales compensation tends to be higher when targeting enterprise customers since it takes longer to close deals and each contract brings in more annual recurring revenue ARR for the company. The enterprise model.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Gainsight

MARCH 3, 2021

He’s also well known for his humorous and insightful blog, kellblog. In his recent post on 2021 predictions , Dave made a forecast that caught my attention: 8. We believe 2021 is the year for Customer Success teams to embrace their broader impact on Net Dollar Retention since they help minimize churn AND drive expansion.

Data Visualization 116

Data Visualization Analytic Tools Customer Experience User Testing 116

eG Innovations

MAY 28, 2021

Released GA in March 2021, there is an excellent deep-dive blog from Jeff Barr at AWS now available. eG Enterprise Logon Simulation for Amazon WorkSpaces. Released GA in March 2021, there is an excellent deep-dive blog from Jeff Barr at AWS now available. eG Enterprise Logon Simulation for Amazon WorkSpaces.

Reporting Tools 90

Reporting Tools Data Visualization Embedded Analytics User Testing 90

ProductPlan

OCTOBER 1, 2020

From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more). This event grew as an outcropping from the highly popular SaaStr blog started in 2012 by EchoSign’s Jason Lemkin.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Userpilot

DECEMBER 18, 2022

Let’s see how Product Trends will shape up for 2023, how they compare to the 2022 and 2021 predictions , and what Product Resolutions our top-thought leaders made for the upcoming year! appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Top product experts share their opinions.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Userpilot

MAY 28, 2021

The benefits of choosing SOC 2 Type II certified service providers like Userpilot include: data breach prevention, lawsuit, and bankruptcy protection, increased credibility and trustworthiness, and a higher chance of closing enterprise deals. Userpilot’s SOC 2 Type II examination was conducted between January 1, 2021 and March 31, 2021.

Reporting Tools 67

Reporting Tools Information Data Visualization Certifications 67

eG Innovations

JUNE 7, 2021

This blog summarizes research that I’ve done into understanding AIOps – what it is, why analysts and customers are so interested in this technology and what are some of the benefits that it offers. Source: eG Innovations and xenappblog Digital Workspace Survey 2021. The Role of AIOps in IT Operations Management. Developer Operations.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Artificial Inteligence 98

eG Innovations

AUGUST 23, 2022

Tracking Azure Advisor Recommendations in eG Enterprise. eG Enterprise supports agentless monitoring of Azure subscriptions. Once you have provided credentials to allow eG Enterprise to connect to your Azure subscription, it automatically collects a variety of performance and usage metrics.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

eG Innovations

MAY 28, 2021

Released GA in March 2021, there is an excellent deep-dive blog from Jeff Barr at AWS now available. eG Enterprise Logon Simulation for Amazon WorkSpaces. Released GA in March 2021, there is an excellent deep-dive blog from Jeff Barr at AWS now available. eG Enterprise Logon Simulation for Amazon WorkSpaces.

Reporting Tools 52

Reporting Tools Data Visualization Embedded Analytics User Testing 52

Alchemer Mobile

MARCH 18, 2021

In this recent webinar ( which you can watch on-demand here ), Christy Culp, Apptentive’s Chief Customer Officer, shared 2021 macro mobile app trends and category-specific benchmarks to help quantify your app’s success. And today I am super excited to share some of the key insights from our 2021 Mobile App Engagement Benchmark Report.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

eG Innovations

FEBRUARY 12, 2021

Role of eG Enterprise in the Citrix User Experience. Especially now, with so many organizations having employees WFH, it’s important for organizations to have solutions like eG Enterprise so that they can proactively monitor and fix issues so that end users can work from anywhere without any niggles. “In In the U.S.,

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Gainsight

DECEMBER 20, 2020

In this blog post , we shared some lessons from the CROs of Dropbox and Flexera. Nearly every enterprise-oriented CS team that we meet is focused on driving value end-to-end, including poster child Splunk, featured in this blog post. Here’s to better days in 2021. Net Dollar Retention Becomes THE Metric.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Gainsight

JUNE 10, 2021

Learn more about all the new product announcements in this blog post. He then introduced Megs Suratkal, Global Vice President of Customer Experience & Customer Success at Hewlett Packard Enterprise, who happened to join remotely from Boston. Leading the Charge. As we said, this is a hybrid event. THE DEFENDER AWARD: SAP Concur.

Customer Experience 52

Customer Experience Customer Feedback Entertainment Technology 52

Roy Madden

MARCH 22, 2022

A CVE intelligence card – a 360 degree view of CVE-2021-44228. Feedly for Threat Intelligence customers can reach out to us at enterprise@feedly.com to give feedback on improving existing Leo Concepts or creating new ones to ensure that Feedly is working at full capacity to serve your Threat Intelligence needs.

Research Software 93

Research Software User Testing Product Research Reporting Tools 93

Userpilot

APRIL 10, 2021

As we’ve written numerous times before on this blog, traditional product tours suck. For example, let’s say your customer analytics software highlighted that enterprise customers were consistently asking for more features guaranteeing security compliance. Here are 3 reasons why segmenting your customers is an essential exercise: 1.

Analytic Tools 98

Analytic Tools Customer Experience Research Software User Testing 98

Amplitude

OCTOBER 30, 2020

Real Enterprise CS: A couple of years ago, I wrote this blog post for Gainsight about the CS Identity Crisis where I lamented how so many CS teams were charting the wrong course by pursuing CS models that just didn’t make sense. At Amplitude, you’ll find all 5 tenants of “CS done right” from the aforementioned blog in action here.

Customer Experience 52

Customer Experience Software Review Technical Review B2B 52

Gainsight

FEBRUARY 23, 2021

Well, we made it to 2021, everyone! You may have recently heard about the importance of Net Dollar Retention from Nick’s blog post earlier in the month , as well as the webinar we did with Bessemer Venture Partners. The blog post and webinar were more focused on why Net Dollar Retention is so important.

Framework 64

Framework Feedback Software Onboarding KPIs Customer Experience 64

Gainsight

JUNE 2, 2022

Not only do they provide companies with the right software and support to scale their business, but they were also voted the #4 place to work by Glassdoor in 2021. Erica is known for her ability to build high-performing teams in the enterprise technology industry. As many know, Hubspot is a leading CRM platform.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

FEBRUARY 4, 2023

Whether you’re a small business or a SaaS enterprise, be sure to streamline your support process and offer self-service options. In fact, Twilio’s State of Personalization 2021 report found that 85% of brands believe they offer personalized customer experience while only 60% of consumers agree.

User Testing 97

User Testing Customer Experience Customer Feedback Feedback Software 97

Userpilot

JUNE 4, 2021

Great for large enterprises – If you take a look at WalkMe’s reviews online, you will see a pattern – almost all the reviewers are working in companies with hundreds, even thousands, of employees. Because of its strengths and powers, WalkMe is a great tool for big enterprises. WalkMe Alternative #4: Gainsight.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Usersnap

FEBRUARY 15, 2021

We are planning to phase out the legacy projects on the classic platform by the end of 2021. For Enterprise plans, you can add your own logo in the header section, alter the colors, and remove the powered by Usersnap link. Legacy projects and the classic platform will fade out at the end of 2021. Outro note.

User Testing 52

User Testing Feedback Software Customer Feedback Customer Experience 52

Roy Madden

MARCH 22, 2022

A CVE insights card – a 360 degree view of CVE-2021-44228 Track niche cybersecurity topics You can also use AI Feeds to track niche cybersecurity topics. If needed, refine sources with your own trusted sources.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Finance 52

UX Studio: Product Management

JANUARY 11, 2022

UX studio was named the Top UX agency 2021. Vienna Pixel was established in 2021 to become a go-to place for anyone wanting to design and launch a custom WordPress website at a reasonable price. As a user, you’ll get a positive impression if a company takes care of its website design, usability, corporate blog, and copy.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Userpilot

APRIL 23, 2021

To address churn pre-emptively, creating helpful blog content and a knowledge base are essential activities. If company XYZ had 1000 customers at the start of 2021, and lost 50 of those by the end of the year, you could say they had a churn rate of 5%. Only showing an advanced security and compliance module to enterprise customers.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 52