UX Studio: Product Management

JULY 9, 2021

One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. The kick-off workshop can also take place remotely, even though we have travelled to different locations to meet our clients in person before. Our list includes digital design agencies in London and beyond.

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Research Software UX User Testing Product Research 52

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? Web testing and design suggestions greatly benefit from this system. Definitely not!

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User Testing Research Software Customer Feedback Feedback Software 110

PMLesson's Ace the PM Interview

MAY 4, 2020

I'll also be reviewing and responding to any Net Promoter Score (NPS) feedback we've gotten. Conversations have ranged from travel hacks and frequent flyer programs to crazy travel stories, to what their kids are up to in high school and college. More on my inbox system here ) Updates.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Gainsight

JUNE 23, 2020

I felt it in my gut that once big tech companies announced their cancellation, that us little guys would soon have to face the unknown reality and follow suit. That is what brought over 5,500 customer success and product managers to travel to the Bay Area, so we had to think big and change the game. Not All Vendors Are Created Equal.

Events 88

Events Feedback Software Technical Review Systems Review 88

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Amplitude

FEBRUARY 26, 2018

But when you’re building a product with lots of technical or business unknowns—something many startups and product teams are doing—this process breaks down. The uncertainty of technical products. The constant feedback loops that this system gives us may be the most important reason that it’s useful.

Research Software 66

Research Software Technical Cofounder Feedback Software Product Research 66

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

UX Studio

MARCH 11, 2024

Business understanding, effective communication and systems thinking. And I actually ended up traveling around teaching windsurfing for about eight years before becoming a designer. So as I said, I traveled around for eight years. So, for eight years, I was teaching windsurfing, and I would travel around to different places.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. And we’ll also be posting a blog post soon to share some of the summaries from the webinar, so we can always answer questions there as well. We’re getting some answers, getting some big tech giant answers. Transcript.

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User Testing Webinar Data Visualization Feedback Software 173

UX Studio

SEPTEMBER 20, 2018

We identified the goals of the collaboration, talked about fears and obstacles, features, competitors, technical requirements, created the brand’s persona, and mapped the current and ideal user journeys. Xeropan’s onboarding flow wanted to tell the user about the backstory of the time traveller Professor Max. The problem. The problem.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Modus Create

MARCH 14, 2023

We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms. By automating almost 30% of the process, AutoFin has significantly reduced the time for reviewing credit applications. Its stock went from $38 at the end of 2012 to $120 in seven years.

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Analytic Tools Reporting Tools Data Visualization Technical Review 98

Gainsight

JULY 7, 2021

As we kept a close eye on the industry, one large tech event after another was announcing its cancellation or postponement. And travel restrictions were coming to an end. million invites out through our marketing automation system, we also leveraged a sales engagement platform that helped us reach another 28k target contacts.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

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Research Software Technical Review Feedback Software Analytic Tools 105

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

Nevertheless, like every other role in tech, you'll have to ace the software engineering interview before you can get your foot in the door. To help you prepare, we've talked to many SWE candidates, current software engineers at the top tech companies, and technical managers for an inside, comprehensive look into the SWE interview.

Software Engineering 52

Software Engineering Software Review Engineering Technical Review 52

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 In the past, people used to plan their trips through travel agencies?—?but What do these travel startups share? With more than 100k flights, 1.5

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Split

AUGUST 28, 2020

The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. Peer Code Reviews Combined with What Now ? But, who should be in charge? The second half?

Analytic Tools 105

Analytic Tools Feedback Software Software Review Weak Development Team 105

Intercom, Inc.

AUGUST 1, 2019

But although it’s inspiring to look at the paths other companies have successfully traveled, you also run the risk of ending up at the exact same destination. Tara: You definitely had relevant expertise, but I really love that you made the transition from the traditional industry (on Wall Street) to tech. Michael: Early stage is tough.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

The Product Coalition

FEBRUARY 6, 2020

Challenges The most serious challenges for marketing organizations are: hiring staff with up-to-date digital skills such as data analytics, technical expertise, and marketing automation; innovation scaling; integration of multiple marketing tools; centralized collection and management of data and communications. The biggest jump was in 2018.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Add in the travel costs and scheduling challenges, and one-on-one consulting soon becomes impossible to scale. The customer success landscape has changed. However, one-on-one consulting has some downsides.

Education 52

Education User Testing Customer Experience Research Software 52

Gainsight

JULY 22, 2019

In my lifetime I’ve seen astonishing leaps in science and technology; it’s just that most of the really impressive stuff is happening behind the scenes. Almost none of us will split an atom or travel to space, but many of us will use a computer every day for the rest of our lives. Did innovation somehow slow down?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Gainsight

JULY 22, 2019

In my lifetime I’ve seen astonishing leaps in science and technology; it’s just that most of the really impressive stuff is happening behind the scenes. Almost none of us will split an atom or travel to space, but many of us will use a computer every day for the rest of our lives. Did innovation somehow slow down?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Business of Software Conference

JULY 7, 2021

Our CRM system can prompt the team to make the optimum number of calls, to follow up efficiently and to be better at predicting call or demo outcomes. The range of blueprints alone suggests that we should all be cautious about buying into one system or another. One proven sales playbook, system or process simply cannot fit all models.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

eG Innovations

APRIL 12, 2022

Payment gateways are complex systems. A single transaction in payment processing systems travels through multiple sub-systems. Can we assess the effects of IT changes in pre-production and test systems before they are released to production systems where real users may be affected? Insight #1.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

Payment gateways are complex systems. A single transaction in payment processing systems travels through multiple sub-systems. Can we assess the effects of IT changes in pre-production and test systems before they are released to production systems where real users may be affected? Insight #1.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

UX Studio

FEBRUARY 15, 2024

And also stay closely connected with UX and technology trends. So all of the buses, trams, metros all that kind of stuff, and they are also the one that, you know, examine the traveling patterns and needs of the travelers of the [00:07:00] people who are using public transport. So that’s another hat that I wear. [00:02:00]

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Business of Software Conference

SEPTEMBER 3, 2019

The founders just started doing what they loved: Talking tech. They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. Now, we are a systems management solution. I did a lot of travel. The answer for PDQ.com finally came, in part, from Charles Bukowski: Don’t Try.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Userpilot

JULY 29, 2019

Just look at the Marketing Technology Landscape (Martech) in 2018: Image Source. And it turned out that the real problem was the inability to pay the bills – and so they developed a cash management system, rather than a budgeting solution. We ‘borrow’ business models, pricing, value proposition, even marketing ideas.

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

Andrew Chen

NOVEMBER 1, 2018

My journey took a while too: 10 years in the Bay Area (and blogging, building my network, etc). While there were people thinking about user acquisition and ad tech, and some early consumer teams (like Eric Ries’s IMVU) thinking about cohort curves to mention retention, it hadn’t been centralized into a team that could execute against it.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Mixpanel

AUGUST 3, 2023

Travel ecommerce platform KKday needed a way to track user behavior across its website, mobile site, and mobile app. With a full user journey, the team realized that 85% of users were completing a travel booking within 50 minutes, not one to three days as originally thought. Adding more people to the marketing team won’t be enough.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Travel ecommerce platform KKday needed a way to track user behavior across its website, mobile site, and mobile app. With a full user journey, the team realized that 85% of users were completing a travel booking within 50 minutes, not one to three days as originally thought. Adding more people to the marketing team won’t be enough.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Travel ecommerce platform KKday needed a way to track user behavior across its website, mobile site, and mobile app. With a full user journey, the team realized that 85% of users were completing a travel booking within 50 minutes, not one to three days as originally thought. Adding more people to the marketing team won’t be enough.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

Business of Software Conference

JUNE 20, 2019

You know I’ll make a web page, I’ll write a blog post, I’ll do something and it makes me feel better. They were not review quarterlies. You can’t just say I’m going to travel because while you’re really going to do is stay home and read Reddit all day. So I’m doing that. Oh interesting.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Gainsight

APRIL 29, 2019

But I think we need better systems and processes to get the right information and to make sure the good insights are getting translated in a way that’s actionable for Product people. Very early on, I really focused on being friends with the developers and was really good friends with the designers and tech team. Look no further.

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14

The Product Coalition

DECEMBER 11, 2018

Because a new trend is quickly gaining traction in tech and product management: remote work. Of course, this was at the same time that communication technologies were being deployed across the world. The generalization of these technologies over the 1950s and 1960s, with the acceleration of IT from the 1970s onwards, did the rest.

Analytic Tools 60

Analytic Tools Technical Review Data Visualization Customer Experience 60

Andrew Chen

JANUARY 23, 2017

In tech, we’re always thinking about the future. As practitioners in growth, marketing, entrepreneurship, and tech, we’re looking for the edge that’ll give our products a chance to succeed in an extremely competitive and dynamic environment. Technology, products, growth, and marketing don’t exist in a vacuum.

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Technical Review Reference Technology Travel 100

Userzoom

AUGUST 6, 2019

In the following video and transcript of their talk at BetterUX London 2019 , Katja and Pietro discuss how they democratized UX and took a journey towards a corporate UX majority, by running two concurrent teams: Team Hive, which is focused on the development of design systems, and Team Swarm, focused on user research and insights.

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User Testing Product Research Presentation Research Software 101