UX Planet

MAY 1, 2025

This connection is especially eye-opening in the realm of digital banking and Fintech product interfaces, where introducing elements of empathy and positive reinforcement can seem counterintuitive. In digital banking, small positive experienceslike celebrating a $5 savingscan have a surprisingly big impact.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

UX Planet

OCTOBER 28, 2024

Fast-forward to the present day, and the story seems to be repeating itself. Why we never hired another designer After hiring our first designer — who, of course, was a generalist — we found ourselves in a curious position: Some days, it felt like we needed more designers, but on other days, we couldn’t quite justify why.

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

Modus Create

NOVEMBER 7, 2024

Implement advanced security engineering for AI systems AI models, particularly LLMs, present unique challenges that require specialized security engineering solutions. When you embrace a full-stack security approach, you minimize vulnerabilities and position your organization as a leader in secure AI adoption.

Reporting Tools 40

Reporting Tools Artificial Inteligence Research Software Data Visualization 40

UX Planet

MAY 25, 2025

Imagine it as a journey your potential customers embark on, starting from the moment they become aware of your brand to the final step of making a purchase. At the awareness stage, the goal is to capture attention and introduce users to your brand. So, what exactly is a conversion funnel ?

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

UX Planet

MARCH 3, 2025

Pricing Transparency: Clearly presenting pricing tiers and what each plan offers reduces friction in decision-making. Key Design Considerations: Personal Branding: Clients hire people, not just work. Art Direction: A visually compelling presentation helps communicate skills effectively.

Reporting Tools 57

Reporting Tools Magazine Software Review Customer Experience 57

UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

Banking 76

Banking Data Visualization Customer Experience Feedback Software 76

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. Each phase of the AARRR funnel presents unique challenges that require distinct research approaches to generate actionable insights.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Business of Software Conference

MAY 27, 2025

They can change their message (their positioning) more quickly than big companies whose brand is already set in stone. Interestingly, existing customers usually don’t care about positioning changes unless the price goes up or promised features disappear. This approach can be especially helpful for smaller companies.

Differentiation 52

Differentiation User Testing B2B Positioning 52

UX Planet

NOVEMBER 4, 2024

Brand reputational damage   — if you develop a reputation as a company or organisation that doesn’t care about usability, accessibility or inclusion, it could permanently tarnish your brand. Legal issues and financial penalties  — if usability issues could be considered accessibility issues, you might be in breach of regulations.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Userpilot

APRIL 17, 2025

The design and format of your survey are crucial for a positive mobile experience. Multiple choice: This presents respondents with a list of options from which they can select one or more. Ensure your customization aligns with your branding. Likert Scale: Measures respondents’ opinions or feelings on a scale (e.g.,

User Testing 99

User Testing Customer Feedback Customer Experience Feedback Software 99

PMLesson's Ace the PM Interview

MARCH 4, 2025

  When interviewing at Discord, you might run into mention of Wumpus, a fun character and mascot of the Discord brand. Expect a high-level discussion of your background relevant to the role and what you’re looking for in your next position. You typically also get a take-home ML case study to present. 

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

Usersnap

DECEMBER 20, 2024

Impact: Summarize how this update positively impacts the user, e.g., With faster search capabilities, users can save time and improve productivity. How do you present release notes? Present release notes through in-app notifications, email, or dedicated blog posts. Try our Feature announcement template now!

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

MARCH 30, 2025

net present value calculator). But with retargeting, you can re-engage those users who have already interacted with your brand but havent taken action yet. Short explainer videos, customer testimonials, and behind-the-scenes content can help users connect with your brand. Leverage video content.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

UX Planet

JANUARY 29, 2025

The New Era of Professional Branding: A Journey BeyondResumes Image Source 1 | Image Source2 Today, however, the professional landscape demands more. As we navigate a fiercely competitive job market shaped by rapid technological advancements and shifting employer expectations, a new era of professional branding is taking root.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

MARCH 30, 2025

Missions and challenges: This system presents users with a task to complete or a goal to achieve within a specific time frame. The positive feedback loop encourages the user to return to the app and engage further. Just ensure you maintain consistency across channels to reinforce key messages and brand values.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

UX Planet

DECEMBER 6, 2024

Satisfaction leads to positive reviews, recommendations, and increased user retention. So its best to minimize your ideas and while not banishing the spectrum of features altogether, limit them to a certain number of essentials present at one time. Hicks Law explains why too much choice can be a bad thing afterall.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

JUNE 29, 2025

Comprehensiveness: It presents a complete picture of ClickUp’s offering, including product overviews, demo content , and visual guides. unlimited recording length, custom branding, CTA buttons), helping me understand the difference from the free plan. ClickUp’s long onboarding email. What’s good about it? What’s good about it?

Onboarding KPIs 52

Onboarding KPIs Feedback Software User Testing Analytic Tools 52

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. And lately, they’ve been quite busy with our brand refresh project. In this episode of Inside Intercom, we chat with some of the team behind the brand: Scott Smith , Creative Director.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

The Product Coalition

MARCH 9, 2022

A well-thought restaurant branding helps to create an emotional connection with distinguished customers and makes your restaurant distinctive from others. The answer lies in restaurant branding and marketing strategies. Restaurant branding seems not simple as you might think of choosing a catchy name and its impressive logo.

Branding 174

Branding Strategy Feedback Software User Testing 174

UX Planet

MAY 29, 2024

This room-based filter in particular offer several benefits on multiple levels, for example, User experience: By introducing room-based filter, it improves user’s navigating experience by ensuring users are presented with items that are relevant to their current context. How information architecture define your brand positioning?

Information 98

Information Branding Positioning Research Software 98

Alchemer Mobile

MARCH 8, 2022

Simply put: Customer engagement refers to the relationship and interactions customers have with a brand across all touchpoints and steps along the customer journey. Strong customer engagement means customers interact with the brand in more meaningful ways, further building loyalty. More brand evangelists. Increased sales.

Customer Feedback 279

Customer Feedback User Testing Customer Experience Data Visualization 279

Userpilot

JULY 16, 2024

In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth. This process grants you a competitive advantage and fosters brand loyalty. Apple differentiates itself through brand image and reputation.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Roman Pichler

OCTOBER 6, 2020

For example, generate revenue or meet a profit margin, reduce cost, or develop the brand? Will the product make a positive impact on people’s lives, the wider society, and the planet, or will it at least not cause any harm ? To do so, consider the amount of innovation and risk present and allocate an appropriate timebox.

Product Research 296

Product Research Technical Review Feedback Software Research Software 296

Userpilot

AUGUST 12, 2024

They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th. What is positioning?

Messaging 105

Messaging Positioning Data Visualization User Testing 105

The Product Guy

JULY 18, 2019

Doing so will help you better support your team, but also identify and improve on the skills and areas you personally excel, helping you choose the right career path, strengthen your reputation, and building your brand and narrative. My career began atypically. Hence, I am best suited as a Product Owner.

Weak Development Team 344

Weak Development Team B2C Customer Experience Advertising 344

Userpilot

AUGUST 28, 2023

Wondering how to create a consistent brand experience to make a lasting impression of familiarity and trust? In a saturated SaaS world with tons of alternatives, a consistent brand experience can make you a recognizable brand. Maintaining core brand elements across various platforms to offer a familiar brand image.

Branding 98

Branding Customer Experience Feedback Software Data Visualization 98

The Product Coalition

SEPTEMBER 23, 2021

You may give your audience video content throughout the whole consumer journey with niches such as videos that assist to educate your audience, making it easier to trust your brands and make their choice quicker for purchasing. Because that kind of promotional film is ideal for a business that is seeking the finest presentation.

Marketing 183

Marketing Customer Experience Advertising Branding 183

Roman Pichler

MAY 13, 2024

Does the data show positive, flat, or negative trends? Additionally, note that for brand new products and larger product updates, you will benefit from practising a second type of strategy work, which I call time-boxed strategizing, see my article A Brief Guide to Product Strategizing. [4] Let’s take a look at them.

Customer Experience 310

Customer Experience Product Research Technical Review Data Visualization 310

Sachin Rekhi

APRIL 12, 2020

The most successful businesses realize this and work hard to continually protect their strategic position. Netflix's traditional streaming service put it in a precarious strategic position as it had to continually license content from owners, pay licensing fees based on consumption, and renegotiate those deals every few years.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Intercom, Inc.

AUGUST 20, 2020

In the 1990s the internet was presented as a physical place: a corner of your home where you could log on and log off. Once the internet became a mobile experience, it was ever-present. What I tell people – particularly when it comes to brands – is that I see myself as like a consumer-facing anthropologist.

Research Software 243

Research Software Technology Telecommunications User Testing 243

Product Innovation Educators

SEPTEMBER 2, 2024

These quantitative methods allow product managers to make data-driven decisions about product features, pricing, and market positioning. Value-based pricing requires a deep understanding of customer needs, market dynamics, and competitive positioning. Remember, effective market research is an ongoing process, not a one-time event.

User Testing 280

User Testing Product Research Market Research Research Software 280

The Product Coalition

MAY 24, 2023

Best practices of Alconost Animated Video Production from 2022 In this overview, we present selected animated videos for business made at Alconost in 2022, talk about the problems these videos solved, and share observations that can help you order the best animated videos for your business growth.

Customer Experience 147

Customer Experience User Testing Advertising Customer Feedback 147

Mind the Product

MARCH 14, 2019

When a product is in its infancy, errors happen and frustrations can rise quickly when there is no friendly human present. At the very least your user will smile to themselves, and log a positive memory of your product – making them more likely to remember and recommend it over your competitors. What do you remember about TunnelBear?

Customer Satisfaction 185

Customer Satisfaction User Testing Banking Customer Experience 185

The Product Guy

JULY 12, 2018

One thing you hear might give you an insight on building the next great improvement to your product, or “even something brand new.” What’s the hardest part about being (their position)? Get a moral boost when you hear about how the customer loves your product. What sold you on our solution/product?

Customer Feedback 258

Customer Feedback User Testing Product Management Product Manager 258

Alchemer Mobile

MARCH 18, 2021

Brands shifted focus to improving long-term retention. Brands only lost an average of 4% of consumers in this group thanks to precise segmenting and proactive, personalized outreach. This is going to be a fantastic presentation for both product managers, mobile marketers alike. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Secret PM Handbook

JULY 30, 2018

After a few well-received presentations to senior executives, a few colleagues at my new company asked me, based on the positive effect I got, “Can you give us some tips on persuasion?”. I’ve been doing product management a long time, and over time my presentation skills have just naturally gotten more polished. Click To Tweet.

Product Management 170

Product Management Product Manager Management Management 170