The Product Coalition

JUNE 10, 2022

Not having clear, concise product categories, subcategories and navigation, is painful for customers. The majority of customers want to see a variety of options in that category so that they can pick one per their budget. Product categories should be above all recommendations, marketing flyers or past purchase information.

Onboarding KPIs 136

Onboarding KPIs Customer Experience User Friction Product Management 136

Product Management University

NOVEMBER 14, 2022

If Your Product Category is Relatively New. If you’re in a relatively new product category and your goal is to grab market share, you can certainly succeed with product marketing and take a more generic approach to messaging, marketing and selling because much of your marketing content will be educational.

Marketing 147

Marketing Product Marketing Reporting Tools Healthcare 147

Userpilot

FEBRUARY 25, 2024

Five categories of potential customer reactions to new features. Kano model covers five feature categories: Basic features customers expect. Userpilot is a product growth tool that helps you collect key customer behavior data to power your Kano analysis. In this article, we cover: A brief history of the Kano model.

Customer Satisfaction 99

Customer Satisfaction User Testing Customer Experience Customer Feedback 99

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. This advocacy can lead to an enhanced reputation and drive growth through word-of-mouth.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

AUGUST 30, 2023

Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights. The event is for anyone responsible for driving growth for their product. The 2023 edition is the biggest so far, with 20 speakers and four categories. Product management and leadership speakers.

Customer Experience 103

Customer Experience User Testing Customer Feedback Research Software 103

Alchemer Mobile

DECEMBER 27, 2022

Depending on your app category and goals, some of these will be more applicable for you than others. It’s easy to understand, a great benchmark that many other metrics rely on, and a key stage of your app’s growth. But make sure you determine the averages for your particular app category. APP RANKINGS BY REGION AND CATEGORY.

Feedback Software 244

Feedback Software Research Software User Testing Customer Experience 244

Alchemer Mobile

JUNE 24, 2021

Why capturing and acting on customer feedback is key to growth. The 2021 report includes data from 862 iOS and Android apps with 5,000+ active users, with a focus on the finance app category. You’ll learn: How the last year impacted mobile finance behavior. TRANSCRIPT COMING SOON.

User Testing 162

User Testing Feedback Software Finance Customer Feedback 162

Product Management University

AUGUST 15, 2023

In a portfolio management model, your company is building strength and gaining momentum in key market segments with a portfolio of solutions that’s best suited to propel its growth and profitability. Here’s a bonus. Those market segment priorities are just as valuable for product marketing and sales as they are product management.

Product Management 246

Product Management Product Manager White Paper Management 246

Mixpanel

MARCH 15, 2024

For example, you want to break down “Completed Purchase” by category, but “Product Category” is a property on the event “Add to Cart.” Since it’s tracked server side, it can’t contain client-side details like category. Getting Started Borrowed properties is available today for customers on our Growth and Enterprise plans.

Events 59

Events Onboarding KPIs Customer Experience Engineering 59

The Product Coalition

NOVEMBER 18, 2022

It’s designed to highlight at-a-glance how effective a Product Manager is and where growth opportunities are.

Weak Development Team 123

Weak Development Team Framework Development Product Management 123

Userpilot

MARCH 14, 2024

Apart from the 4 dimensions listed by default (Event name, Gender, Country, Device category), you can add others from various categories by clicking on the plus button. Page title and screen class – similar but instead of individual screens in apps, you analyze their categories. Breakdown by device category.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Intercom, Inc.

FEBRUARY 14, 2019

You often hear great talks about the founding story and how to drive that first phase of growth. At SaaStr , I talked about what happens after that, how you can drive your next phase of growth. It might be to launch a new product, to define a new category or to hit $1M in revenue. You probably have a goal in mind.

Strategy 188

Strategy User Testing Download Product Research 188

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. Nico joined me on Inside Intercom this week, where we discussed everything from the three stages of company growth to how growing companies can address new markets.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

SEPTEMBER 22, 2022

We believe this recognition underscores the value we bring to our current customers, and highlights how this space promises significant growth for companies. The CAS category is about helping businesses meet the changing information needs throughout the buyer’s journey and postsale customer lifecycle.

Reporting Tools 104

Reporting Tools Naming Artificial Inteligence Differentiation 104

Userpilot

NOVEMBER 29, 2023

A retention specialist needs to be proficient in an array of software across categories. Tracking MRR growth provides insight into your product’s health. Here are some useful resources for any aspiring retention specialist out there: Userpilot’s on-demand webinars on product-led growth and customer success.

Data Visualization 98

Data Visualization Reporting Tools Feedback Software Customer Experience 98

Andrew Chen

JANUARY 31, 2024

Above: Many small business figured out the hard way why coupon sites generate worse users Incentive programs often don’t perform The people you attract with referral programs, free trials, coupons, and gamification — folks who are “incentivized” as a broad umbrella category — are usually MUCH WORSE than organic ones.

Customer Experience 114

Customer Experience Positioning Marketing 114

Mixpanel

MAY 27, 2021

All of this could have been avoided if you’d been tracking leading indicators of success, were monitoring these metrics properly, and had experimented with new ways to improve your product (the lemonade) and growth strategy (luring in thirsty neighbors). Identifying product and growth metrics that fit your business.

Data Visualization 140

Data Visualization KPI Analytic Tools Customer Experience 140

ProductBoard

AUGUST 24, 2022

We’re thrilled to announce that Productboard has been recognized yet again as a fantastic, forward-thinking employer, with Forbes naming us one of America’s Best Startup Employers of 2022 and Comparably awarding us four “Best Places to Work” awards across the following categories: Best CEOs for Women Best CEOs for Diversity (..)

Leadership 98

Leadership Naming Startups 98

Mixpanel

JANUARY 17, 2024

Our 2024 Benchmarks Report explores what average and best-in-class digital product growth looks like in your industry. We also got more industry-specific to shed light on trends across six key digital product categories—Technology, Financial Services, Ecommerce, Healthcare, Gaming, and Media & Entertainment. Get the report now.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Customer Feedback 59

Userpilot

MARCH 5, 2024

You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are user behavior analytics tools?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Mixpanel

FEBRUARY 10, 2021

Choosing your metrics: metrics categories. When selecting your metrics, you’ll want to consider a few different categories. These categories cover multiple granularities and perspectives that will help you make rigorous product decisions. Note, a given metric can belong to more than one category. Health metrics.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

The Product Coalition

DECEMBER 21, 2021

For instance, you have appeared for an interview for a mid to senior-level PM role in a high growth product company. Category: Data-Driven skills & strategic thinking For this role, the expected response from the candidate is finding the value associated with this idea. The method is called “ opportunity sizing ”.

Product Research 167

Product Research User Testing Research Software Travel 167

Userpilot

OCTOBER 18, 2022

How do you lean on your customer analytics insights to spark faster product growth ? The different categories of customer analytics and their benefits. Three strategies for using customer insight to improve satisfaction and growth. What are the different categories of customer analytics ? Categories of customer analytics.

Data Visualization 96

Data Visualization Customer Feedback Analytic Tools User Testing 96

Lenny Rachitsky

MARCH 21, 2024

Instead of claiming to be the first in a new category, focus on highlighting how your offering improves upon what established players already do. If your pitch to the press is more than three sentences, it’s probably too long. Keeping your pitch simple can increase the chances of getting picked up.

Reporting Tools 90

Reporting Tools B2B Customer Experience Startups 90

Userpilot

MARCH 31, 2023

In this article, we will go through analytics and metrics, their examples, and how you can analyze metrics to drive growth for your SaaS business. Some analytics categories in SaaS are the journey , experience , engagement , behavior , retention , and loyalty analytics. Categories of customer analytics.

Data Visualization 94

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 94

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. As the likes of Airbnb, Uber and Apple have found, creating an entirely new category can be a lucrative business.

Outbound 112

Outbound Customer Experience Education Airlines 112

The Product Coalition

JUNE 9, 2023

Moreover, if you are into product-led growth, the product itself has a critical role in educating the market, so you better know what you are doing. Many startups fall into this category. When the iPhone first came out, it fell into this category. If your pitch says you are “reinventing something” — that’s where you are at.

Education 113

Education Marketing Weak Development Team User Testing 113

Userpilot

OCTOBER 4, 2022

What are the main categories of adopters? The adopter categories divide consumers into groups depending on their readiness to use new products or innovations. This category of adopters wants to protect their social status, so they’re more cautious to support products. What are the five types and categories of adopters?

Feedback Software 95

Feedback Software User Testing Product Research Customer Feedback 95

Product Innovation Educators

APRIL 10, 2023

 His work has informed over $1 billion in revenue growth for Fortune 100 companies. Once you’ve collected those statements, categorize them into emotionally-based categories and refine them down to ones your business can actually do something about. We get about 10 categories. His name is Doug Stone.

User Testing 91

User Testing Healthcare Product Research Artificial Inteligence 91

Lenny Rachitsky

JANUARY 16, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. And though not exactly the same thing, a bottom-up growth motion is, in practice, essentially the same as a “product-led growth” (PLG) motion. 👋 Hey, Lenny here!

User Testing 122

User Testing B2C Outbound Feedback Software 122

The Product Coalition

AUGUST 16, 2020

Conversion after page localization (Turkey) And here is what conversion looked like 2–3 weeks after localizing the store page: we saw growth of 18% (100% = 3,614, comprising 15.8% Growth is calculated based on this number, since the number of visitors to the page also increased). Growth after localization into Portuguese.

User Testing 117

User Testing Technical Review Customer Experience Data Visualization 117

Userpilot

MARCH 25, 2024

Userpilot is a product growth platform with powerful analytics features. GA4 supports multiple report types grouped into 4 categories: Acquisition , Engagement, Monetisation, and Retention. Userpilot as a better alternative for behavior flow reports Userpilot is a product growth platform with robust analytics features.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

First Round Review

FEBRUARY 8, 2018

Here are his key takeaways for early startups to lay the groundwork for healthy growth. Mike Brown managed all facets of Uber's business in Asia for four years as it went from $0 to billions.

Startups 48

Startups Management Management 48

Intercom, Inc.

JUNE 23, 2022

But G2’s Software Buyer Behavior Survey doesn’t just give us a glimpse of the market situation or the next high-growth company to look out for. I think this speaks to where we are on the maturity curve of software, where there’s still a tremendous amount of growth opportunity. “Software is incredibly resilient.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

JUNE 28, 2023

When used correctly, customer feedback can shape your growth strategy, help you detect issues, improve your brand image, and increase customer loyalty. Let us now consider different question categories and the most important questions you can ask in each. Sample questions in this category include: 1. If yes, please describe.

User Testing 95

User Testing Customer Feedback Customer Satisfaction Feedback Software 95

ProductBoard

APRIL 22, 2021

The funding will accelerate Productboard’s growth as it continues to lead the category of dedicated product management systems. Productboard will continue enhancing core product.

Marketing 98

Marketing Product Management Product Manager Management 98

The Product Coalition

MARCH 8, 2023

To address these challenges, the healthcare data exchange solution should be cost-effective while maintaining security, scalability, and extensibility.

Healthcare 122

Healthcare Data Visualization Biotechnology User Friction 122