The Product Coalition

AUGUST 12, 2020

To help you make a better-informed decision on the next tech partner for your business, we have prepared this guide to hiring the best offshore software development company. It allows entrepreneurs to save costs, time, and resources while delivering high-quality software for their companies at the same time.

Software Developers 139

Software Developers Software Development Feedback Software Software Review 139

Jay McBain

JANUARY 12, 2021

^CLICK IMAGE FOR FULL SCREEN^ The channel software stack comprises a group of technologies that help companies develop, design, and execute plans to find, recruit, onboard, develop, enable, incent, co-sell with, manage, measure, and report on partners.

Reporting Tools 145

Reporting Tools Technology Development Management 145

First Round Review

JANUARY 19, 2021

After a 12-year run at Atlassian, Jay Simons digs into how the company's story runs contrary to conventional startup wisdom, unpacking their product-led growth flywheel, reliance on channel partners, strategy for launching new products, and slow-burn enterprise strategy.

Enterprise 75

Enterprise Startups Strategy 75

TSIA

SEPTEMBER 20, 2018

This creates an exciting revenue growth opportunity for technology companies. Technology companies spend ridiculous amounts of money landing net new customers, but that’s not the end of the story—it is hopefully the beginning of a long relationship with these subscription customers.

Technology 40

Technology 40

Intercom, Inc.

APRIL 8, 2021

When he started the company with his partner about 10 years ago, the healthcare industry felt like it was still stuck in the past, technologically speaking. Joel and his partner saw that there was an opportunity, and they quickly jumped on it. If you enjoy our discussion, check out more episodes of our podcast. Dee: Yeah.

Healthcare 211

Healthcare Data Visualization Customer Experience Weak Development Team 211

Gainsight

FEBRUARY 29, 2024

When it comes to building long-term scalability and efficiency for their businesses, more and more SaaS companies are turning to channel and ecosystem partners as a critical strategy within their go-to-market programs. The Power of Partnerships The biggest asset partners bring to SaaS vendors is trust.

Customer Experience 52

Customer Experience Technical Review Software Review Webinar 52

The Product Coalition

JUNE 22, 2023

Our purchasing experience has become more complex, omni-channel, contextual, and digital first, and business has followed. Even more enticing is the ability to capture customers across partners, for example, what if King Arthur flour could follow you from their site into the supermarket, with relevant offers at check out? (A

Finance 106

Finance Banking User Testing Onboarding KPIs 106

TechEmpower - Product Management

JULY 31, 2023

These two questions/answers can help define the early proof points for your company. Proving your Business Model Works - Build, Define, and Review But how do you prove your numbers? Look at different customer acquisition channels, how they are converting, and the expected lifetime value of customers acquired through those channels.

Startups 104

Startups Product Research Customer Experience User Testing 104

Lenny Rachitsky

APRIL 11, 2024

Brought to you by: • WorkOS —The modern API for auth and user identity • Eppo —Run reliable, impactful experiments • CommandBar —AI-powered user assistance for modern products and impatient users — Todd Jackson is a Partner at First Round Capital. Likely a pre-seed or seed-stage company.

User Testing 94

User Testing Framework Product Marketing Marketing 94

Modus Create

AUGUST 15, 2023

5000, its annual list of the fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses. 5000 companies have added 1,187,266 jobs to the economy over the past three years.

Customer Experience 52

Customer Experience Consulting Software Engineering Branding 52

Intercom, Inc.

APRIL 30, 2020

And as businesses, we could all use partners to forge stronger relationships with our customers. So today we’re excited to announce two new programs for Intercom app builders and service providers: the App Partner Program and the Service Partner Program. That’s what we’ll do as partners. Here’s how they work.

Feedback Software 223

Feedback Software Webinar Customer Experience User Testing 223

Product Talk

SEPTEMBER 1, 2021

Lisa also started a role at a new company called Human API. At her previous company, Airship , Lisa and her team were tasked with solving a recurring problem for their sales team. Lisa now works for a company called Human API, where she’s a Senior Product Manager. A Critical Lesson in the Importance of Showing Your Work.

Product Research 219

Product Research User Testing Technical Review Data Visualization 219

Alchemer Mobile

JANUARY 12, 2022

Quick mobile loyalty stats: 90% of companies have some type of customer loyalty program. Save money and resources: It costs far more for companies to acquire new customers than it does to sell to an existing one. Increase the number of referrals: Killing two birds with one stone, companies can reward customers for referring friends.

User Testing 278

User Testing Customer Experience Branding Reference 278

Intercom, Inc.

AUGUST 31, 2022

In this CX for Growth webinar, we explore the world of B2B SaaS social media with one of our partners, Chatdesk , a customer care platform that helps businesses increase conversions and provide a better customer experience through social and support channels. If you’re a gaming company, maybe Twitch or Discord or Reddit”.

Customer Experience 118

Customer Experience Branding Messaging Startups 118

Intercom, Inc.

SEPTEMBER 1, 2021

That’s why some of Intercom’s first marketing hires were product marketers and why we’ve had a “seat at the table” from the early days of the company. . Product marketing looks different in every company, but one common trend is that many product marketing managers (PMMs) feel undervalued. This covers four general areas.

Marketing 138

Marketing Product Marketing User Friction Customer Feedback 138

First Round Review

FEBRUARY 3, 2021

After a 12-year run at Atlassian, Jay Simons digs into how the company's story runs contrary to conventional startup wisdom, unpacking their product-led growth flywheel, reliance on channel partners, strategy for launching new products, and slow-burn enterprise strategy.

Enterprise 40

Enterprise Startups Strategy 40

Intercom, Inc.

DECEMBER 16, 2019

ABM’s mixed reputation reflects the challenges that companies have faced implementing an account-based approach. Account-based marketing (ABM) is a targeting strategy where businesses market and sell to accounts – different people at one company – rather than to individual prospects at many different companies.

Reporting Tools 189

Reporting Tools Research Software Marketing Customer Experience 189

Atlassian

FEBRUARY 16, 2022

For SaaS companies that are using the flywheel model, partnering with other organizations on sales, integrations, and add-ons is the best way to attract and satisfy customers who have unique needs. Atlassian is living proof, having partnered with thousands of companies to boost both customer value and revenue.

Customer Experience 77

Customer Experience User Testing Data Visualization Customer Feedback 77

UX Studio: Product Management

JULY 9, 2021

We know that each agency is different and all have their unique strengths, so we decided to investigate which UX agency London based companies could partner up with. One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. Super User Studio. Studio Graphene. Lighthouse.

Research Software 52

Research Software UX User Testing Product Research 52

Andrew Chen

JANUARY 4, 2024

Andrew Part 1 — 2024 Predictions: The Future of Product, Growth, and AI with Andrew Chen Part 2 — New Marketing Channels and Trends for 2024: The Power of Organic Traction and the Law of Shitty Clickthroughs Some thoughts and notes from the podcast: 2024 Predictions: the future of product, growth, and AI What’s in store for 2024?

Feedback Software 62

Feedback Software Technical Review Technology Startups 62

The Product Coalition

MARCH 8, 2024

In simple words, a digital transformation strategy is a thorough plan for utilizing digital technologies to enhance the physical components of your company, including engineering, production, and service. Examples: Highlight real-world examples of how companies benefited from digital transformation strategies.

Enterprise 121

Enterprise Research Software Feedback Software Strategy 121

Userpilot

APRIL 30, 2024

He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Marty Cagan is the founder of the Silicon Valley Product Group (SVPG), a consultancy firm that helps companies build successful products.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

Mixpanel

MAY 2, 2023

Traditional marketing analytics tools were built for just the web, but marketing channels have evolved. Mixpanel’s event-based data model helps marketers analyze the endless user behavioral data around everything from ads to purchases across channels and campaign effectiveness by cohorts. What’s new in Mixpanel?

Data Visualization 119

Data Visualization Analytic Tools Embedded Analytics Marketing 119

Jay McBain

JANUARY 12, 2021

^CLICK IMAGE FOR FULL SCREEN^ The channel software stack comprises a group of technologies that help companies develop, design, and execute plans to find, recruit, onboard, develop, enable, incent, co-sell with, manage, measure, and report on partners.

Reporting Tools 52

Reporting Tools Technology Development Management 52

Product Talk

MAY 19, 2021

” – Marty Cagan , Partner, Silicon Valley Product Group. And if you are interested in having me come speak at your company or do an Ask Me Anything related to the book, you can learn more about those options here. “Teresa Torres shows how to truly—and continuously—include customers. This Book is Just the Beginning.

Product Research 204

Product Research Books User Testing Research Software 204

Modus Create

FEBRUARY 7, 2022

In December, we announced the news of our first strategic growth investment from JLL Partners — a major milestone that signals the beginning of a new era for Modus Create. Strong client performance and word of mouth grew our company organically and exponentially, year after year. . Every company is a technology company in 2022.

Analytic Tools 105

Analytic Tools Consulting Artificial Inteligence Healthcare 105

The Product Bistro

MAY 17, 2016

When you are putting together a business, the sales channel is one of the crucial early decisions to make, and your early choices can have lasting ramifications on your long term business. Many successful companies never go beyond a direct/rep sales structure, and can comfortably manage this hybrid organization for a long time.

Customer Experience 150

Customer Experience Enterprise Advertising B2B 150

Gainsight

FEBRUARY 9, 2023

Replace 10 AEs with 1 Partner / Channel Manager. In other words, when you can automate CS motions to drive renewals, expansions, and cross-sells through channel partners … the impact on your business can be exponential. Crawl: Partner-Aware Customer Success Partnerships have been part of Big Tech for decades.

Customer Experience 52

Customer Experience Research Software User Testing Customer Feedback 52

Mind the Product

APRIL 20, 2021

That can be a mysterious and scary world, so we asked Dharmesh Raithatha, CPO at Forward Partners, to join us on the podcast and give us a peek behind the curtain. Becoming a PM in a VC company. Forward Partners. Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Working in Startups.

Analytic Tools 120

Analytic Tools Feedback Software Product Research Customer Experience 120

The Product Coalition

MARCH 23, 2022

The conventional wisdom has been that startups, just like the Fortune 500 companies, need to think about vertical integration, identifying their core competencies quickly, thereby identify areas that the startup needs to focus on in-house versus partnering/outsourcing. Companies could integrate backward and forward.

Startups 125

Startups Fractional CTO Technical Review Software Review 125

TechEmpower - Product Management

JULY 24, 2023

Are there other founders, business leaders, partners, or administrators? What channels will you use (e.g., What are some sites or companies in the same space? What functionality would make your company launch-ready? How will you be taking this to market? Ads, Viral/Social, SEO)? Is anyone working with you on this?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Gainsight

MARCH 4, 2024

Companies that offer their employees plenty of professional development opportunities are letting their employees know that they encourage their employees to advance in their careers. Happier customers are likely to use your product/services more and drive others to your company through positive word-of-mouth referrals.

Reporting Tools 52

Reporting Tools Data Visualization Onboarding KPIs User Testing 52

Intercom, Inc.

AUGUST 16, 2022

This customer data and conversation history is carried across channels, empowering your team to move seamlessly between tools like chat, email, and phone without losing context. Conversation history is carried across channels, empowering your team to provide personal, efficient support without losing context.

Data Visualization 118

Data Visualization User Friction Customer Experience Customer Communications 118

Intercom, Inc.

JULY 31, 2018

Intercom is committed to investing in our platform and supporting our partners because we know the potential for business growth is significant – for our partners and for us. When the Typeform team first explored the idea of building an app, they saw an opportunity to give their customers access to a new data collection channel.

Feedback Software 147

Feedback Software User Testing Customer Experience Customer Feedback 147

Product Innovation Educators

SEPTEMBER 13, 2021

We were trying to reinvent the mobile phone, and it didn’t work, but we had amazing people, and it was one of the most hyped-up companies in the country. The specific method of talking with customer varies by company and includes: Phone calls or web meetings. I worked there for two and a half years until it closed.

Research Software 89

Research Software Feedback Software Product Research User Testing 89

The Product Coalition

JULY 28, 2023

This means that we make them available for any channel / application around the company to use. For everything we build, we need a partner in crime to take our thing to the wild. So for every data product, we need partners that make the bet with us, and we need customers to be part of that bet! Building a Data Factory ?

Data Visualization 100

Data Visualization Analytic Tools Product Research Artificial Inteligence 100

Mixpanel

JUNE 10, 2022

Rather than assuming what customers want, companies should collect data (qualitative and quantitative) to create personas. Once companies understand and define their users, they can create a successful product onboarding experience. The first step is to develop user personas to understand how and why customers interact with a product.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Analytic Tools 105