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523: #1 change to make OKRs work for you – with Ben Lamorte

Product Innovation Educators

Key results should be measurable outcomes that tells the team whether they are making positive progress, like “200 people sign up for the demo after reading the blog post.” For example, if a key result depends on both marketing and IT, assign two names to that key result.

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520: The future of AI in product management – with Mike Todasco

Product Innovation Educators

With over 100 patents to his name , Mike played a key role in fostering a culture of innovation across PayPals 20,000+ employees. Bio Mike Todasco is a former Senior Director of Innovation at PayPal and a current Visiting Fellow at the James Silberrad Brown Center for Artificial Intelligence at SDSU.

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Product Positioning: Definition, How to Do It, and Examples

Userpilot

Product positioning is crucial in product management to attract prospects and stand out in your niche. But how can you start crafting an effective positioning strategy that appeals to your target audience? TL;DR Developing a solid product positioning strategy involves several key steps. Understand your competition.

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TEI 297: How to be a forever employable product manager – with Jeff Gothelf

Product Innovation Educators

His name is Jeff Gothelf and, as a product guy, he will give you the 5 activities for being forever employable. If we have to keep pushing for the rest of our careers, we’ll lose more and more often because as we rise on the corporate ladder there are fewer positions, and our skills will never be as good as when we were younger.

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Product Conferences In 2021 You Can’t-Miss

Userpilot

Wondering what the best product conferences of 2021 are? February Product Conferences. We are already halfway through the shortest month of the year, but that doesn’t mean you have missed your chance at some quality conferences. What: The largest online product management conference in the world with years of digital experience.

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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

Late last year, I spoke at the Predict Conference on how we built Resolution Bot, our intelligent support chatbot that can instantly resolve common questions. What was the cost of a false positive going to be? We could now iterate from a position of strength, observing live performance as we went.

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Speaking out: Inside Intercom on allyship

Intercom, Inc.

My name is Janeen Uzzell and I am the Chief Operating Officer at Wikimedia, which is the nonprofit that operates Wikipedia, which is a platform that I’m going to guess that your listeners use often. My name is Anjuan Simmons and I am an Engineering Coach at HelpScout, a company that plays in the same friendly space as Intercom.