Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

Product Innovation Educators

MARCH 3, 2025

Experimental Approach One of their key experiments involved a blind testing methodology. Surprising Results In these blind tests, the AI-generated needs statements performed just as well asand in some cases better thanthose crafted by human analysts. Authenticity – How true was the need to what customers actually said?

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

BrainMates

JUNE 10, 2020

Product Managers know how important it is to test business ideas and new products before proceeding with a full scale launch. However, what is more difficult is knowing how to test, how long to test for and what to look out for when you test your business ideas. Testing 101. There are a range of ways to test ideas.

User Testing 96

User Testing Product Research Testing Research Software 96

Roman Pichler

MAY 10, 2017

As the name suggests, product-specific capabilities are limited to a single product or product portfolio. Leadership skills enable you to effectively guide the development team and lead the stakeholders, create an inspiring vision , and reach sustainable agreements , to name just a few. Test competing offerings.

Product Management 187

Product Management Product Manager User Testing Data Visualization 187

Mind the Product

MARCH 11, 2019

This connection to both APAC hubs and major international airports played a key part in our decision to bring the conference to the city. The reputation of our conferences is founded on our ability to secure the world’s most inspirational speakers on product management. A Line-up of Inspirational Speakers.

Customer Experience 145

Customer Experience Reporting Tools User Testing Events 145

Mind the Product

NOVEMBER 1, 2017

His name is Eric. Company name. As the name of this exercise promises: we developed a 20/20 vision of Eric’s needs. Encourage your team to start using the persona’s name in your day-to-day product discussion. It will help you to find more people like them to interview or to participate in your usability testing.

Construction 139

Construction Workshop User Testing Customer Experience 139

Intercom, Inc.

JUNE 25, 2020

My name is Janeen Uzzell and I am the Chief Operating Officer at Wikimedia, which is the nonprofit that operates Wikipedia, which is a platform that I’m going to guess that your listeners use often. My name is Anjuan Simmons and I am an Engineering Coach at HelpScout, a company that plays in the same friendly space as Intercom.

Artificial Inteligence 223

Artificial Inteligence Leadership Customer Experience Technology 223

Andrew Chen

JULY 2, 2018

This is why you can’t add up your A/B test results. If you’re at a company that A/B tests everything and then announces the great results – that’s wonderful, of course, but just run the thought experiment of summing together all of those A/B tests. And then look at your top-line results.

User Testing 100

User Testing Product Research Testing Customer Experience 100

Melissa Perri

DECEMBER 29, 2023

Why was I getting invited to speak at conferences left and right? Test the waters with conference talks, blog away, throw your thoughts out on social media. Back in the day, if you were a consultant or speaker and wanted to get noticed, you needed a book with a publisher's name on it. So, I decided to write a book.

Books 193

Books User Testing Customer Feedback Consulting 193

Intercom, Inc.

OCTOBER 13, 2020

Late last year, I spoke at the Predict Conference on how we built Resolution Bot, our intelligent support chatbot that can instantly resolve common questions. We took an off-the-shelf Python search engine and built another test bot that could answer our own inbound support queries. Key takeaways.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Roman Pichler

JUNE 4, 2018

With the desirable skills in place, assess the actual capabilities of the people who will play the different product roles, for example, by using my product management test. We even call the same product roadmap type different names: goal-oriented, theme-, benefit-, and outcome-based roadmap. Take the product roadmap, for example.

Product Management 258

Product Management Product Manager Weak Development Team Management 258

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. So, my name is Katja. Something like, “Let’s build it now, we test it later. So let’s start.

User Testing 101

User Testing Product Research Presentation Research Software 101

The Product Coalition

MAY 5, 2022

First at Etsy and now at Slack, I’ve helped to grow software solutions from highly adored, niche products to household names serving millions of people every day. A quick litmus test for whether or not a problem is worth solving might look like: How many people are experiencing this problem? What I’m looking for here is information.

User Testing 166

User Testing Feedback Software Research Software Customer Experience 166

Mind the Product

APRIL 3, 2020

to take your virtual seat in our virtual conference hall, and to hear product leaders from across the globe give talks. “I was really happy to have a great opportunity to see how the materials that we have spent three years creating and testing worked in a digital setting.” We Enjoyed a Week of Awesome Talks.

Product Research 242

Product Research Customer Experience Events User Testing 242

Mind the Product

AUGUST 20, 2019

While we’ve talked to lots of brilliant people, the original idea for the podcast wasn’t to focus on the big names of the product world ( Ken Norton , Melissa Perri , Josh Seiden , Theresa Torres , Dan Olsen , and Rich Mironov to name a few…) but to spotlight people who gave a great talk at their local ProductTank.

Customer Experience 133

Customer Experience Product Research Entertainment User Testing 133

Product Culture

DECEMBER 18, 2024

Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

Naming 52

Naming Books Product Research Roadmap 52

Intercom, Inc.

FEBRUARY 15, 2018

Erika: It all started a decade ago when I gave a talk at the Future of Web Apps conference in London about copy in the interface. I’ve seen this in usability tests watching people use search. The importance of naming. One of the things that got cut way down or possibly totally eliminated was thinking about naming.

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

Intercom, Inc.

FEBRUARY 18, 2020

Last fall, I gave a talk at the JSDayIE conference in Dublin about how Intercom and Ember have evolved together over the past six years. Our growth is not just in our office, but growth in customers, revenue, people, dinners, lunches, lines of code, bugs, features, tests, everything. Intercom has changed massively too.

Construction 221

Construction Engineering Customer Experience Weak Development Team 221

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Let’s test our assumptions. Here’s why.

Product Research 321

Product Research User Testing Research Software Feedback Software 321

Intercom, Inc.

DECEMBER 12, 2018

Here’s a tried and tested formula: Pick a topic/keyword. One-on-one meetings and conference calls are Zoom’s bread and butter, but it’s also a damn fine tool for hosting webinars that can drive people to your website. In fact, it feels pretty old school compared to some of the names of this list. Ahrefs – SEO. Promote it.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

AUGUST 30, 2024

MozCon marketing conference. Hosts a reputable marketing conference that combines expert talks with networking opportunities. Userpilot lets you launch NPS surveys , trigger in-app messages , conduct A/B testing , and do customer segmentation. MozCon marketing conference MozCon’s homepage. Get a demo.

Feedback Software 105

Feedback Software Analytic Tools Research Software Advertising 105

Mind the Product

JUNE 21, 2019

Diagnose critical assumptions, test them upfront, and make them known to others. Squirm as your prototype collides with the reality of a usability test. Give him a name. They hide in the shadow of how things were, because it’s safer there. Step out into the Harsh Light of day. Start the difficult conversations.

Feedback Software 173

Feedback Software Product Research Consulting Definition 173

Userpilot

MAY 19, 2021

SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. Starting/Participating In A Conference. Dofollow.io’s Online Community That Helps Them Test Out Their Product Ideas. Conferences/events. Paid digital ads.

Research Software 119

Research Software B2B User Testing Customer Experience 119

UX Planet

MAY 24, 2024

Recently, due to my urge to learn more about UX Design and thanks to my employer, I attended a virtual UX conference conducted by the Nielsen and Norman Group (NN/g). This conference made me realize that it is high time I brought my passion and my daily work together. We were missing the ‘why’ behind it. How are they doing it now?’

Agile 98

Agile UX User Testing Research Software 98

Usersnap

MARCH 16, 2020

Beta testing and User acceptance testing (UAT) are two of the most common types of tests to validate your development before launching your SaaS product or website. “Do In this article, you’ll read about the different use cases of the two and get guidance on setting up these testing processes and their environments.

User Testing 59

User Testing Product Research Feedback Software Testing 59

Amplitude

MARCH 9, 2020

Our customers use our product intelligence platform to iterate quickly on big bets, and to stay ahead, they will need a platform that can instantly predict which features and campaigns are most likely to cause growth and make faster product bets without extensive A/B testing—they need predictive analytics with causal insights.

Data Visualization 111

Data Visualization Analytic Tools Artificial Inteligence User Friction 111

Mind the Product

DECEMBER 5, 2019

My name is Jacob. Advocated by people like Alberto Savoia in Pretotyping and Eric Ries in The Lean Startup , these are good methods to test if something is valuable fast, and it is a product management skill you should learn. Many customers will try to answer in a way to make the interview pleasurable. Here is an example: Hi.

User Testing 171

User Testing Product Research Customer Experience Weak Development Team 171

Userzoom

APRIL 18, 2018

I recently chatted to Joachim Farncombe, Digital Product Owner at Friends of the Earth about what GDPR means for one of the biggest names in the charity sector. Big, judging by the initial testing that we’ve done so far. And then we’re doing split-testing. We will be doing testing on the wording as well.

User Testing 73

User Testing Product Research Testing UX 73

Mind the Product

MARCH 22, 2017

I remember very clearly meeting a Product Manager named Jim Lindstrom on my first day and asked to shadow him. We want to make sure that our training program matches the high quality of our conferences, meetups and workshops to date. 7 years ago, I started working at my first tech startup.

Product Management 122

Product Management Product Manager Workshop Reporting Tools 122

The Product Coalition

FEBRUARY 8, 2021

They create new recipes based on customer feedback, past experiences, and iterative testing. They take care of the ambiance, name & price the dishes, promote the restaurant, engage the customers and collect feedback. Embrace minimum viable mindset (MVP, MVM) Agile is the name of the game in today’s world. So, push for data.

User Testing 103

User Testing Product Research Feedback Software Customer Feedback 103

Userpilot

MARCH 30, 2025

E.G. a video conference tool that doesnt require invitees to sign up (but they can see all its unique features and feel compelled to try it). Test different creatives: A/B test different ad formats, messaging, and visuals to see what resonates best with your audience. Including popular names like Hubspot, Atlassian, and Netflix.

Research Software 65

Research Software User Testing Customer Experience Customer Feedback 65

svpg

MAY 2, 2016

Exactly a year ago I was invited to give a keynote at the Craft Conference in Budapest and I discussed the 10 biggest reasons why product teams fail. So an MVP is an experiment; a test. Do team members know customers by name? You can watch that talk here , or read the narrative article here. And sometimes they’re hybrids.

Research Software 149

Research Software Product Research Weak Development Team User Testing 149

Product Innovation Educators

MARCH 4, 2025

Experimental Approach One of their key experiments involved a blind testing methodology. Surprising Results In these blind tests, the AI-generated needs statements performed just as well asand in some cases better thanthose crafted by human analysts. Authenticity – How true was the need to what customers actually said?

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Userpilot

JULY 29, 2024

Userpilot organizes the annual “Product Drive” conference. Userpilot organizes the annual “Product Drive” conference Event marketing is a powerful tool in the product marketer’s arsenal. Secure your spot for the next Product Drive conference. Loom triggers upsell messages at high-intent moments.

Research Software 104

Research Software Feedback Software Product Marketing Reporting Tools 104

Mind the Product

SEPTEMBER 13, 2019

It is easy to conflate “research” with “testing” and only focus on validating what we already have. You’ll have users mispronounce your product name, or ask for features you already have, or any number of things that you will want to correct them. How are we Going to Accomplish it? What method of research should I use?

User Testing 193

User Testing Product Research Research Software Customer Experience 193

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Conferences and events help you keep up with the latest industry trends and develop your network. We find the Product Drive Conference , the Product Folks events, and ProductCon particularly worthwhile.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Andrew Chen

DECEMBER 18, 2017

Writing is the most scalable professional networking activity – stay home, don’t go to events/conferences, and just put ideas down. Titles are the text that’ll be featured prominently in every tweet, Facebook share, and link – and people will refer to it by name. Speaking at conferences is the worst time suck.

Blog 110

Blog Analytic Tools Research Software Feedback Software 110