Sachin Rekhi

JULY 6, 2017

As product designers we spend a lot of time trying to understand user friction and solve for it in the products we build. Doing so is absolutely critical to delivering delightful experiences for our users. User friction is really anything that prevents a user from accomplishing a goal in your product.

User Friction 167

User Friction Customer Experience User Testing Customer Feedback 167

Intercom, Inc.

JANUARY 21, 2020

Mobile apps dominate our digital experiences. Overall, text does a lot of heavy lifting when it comes to helping us get value out of apps – you’d have a hard time using them if the text wasn’t there. So if text is so fundamental to our experiences with apps, why are we relatively blind to its role in interface design?

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Alchemer Mobile

NOVEMBER 18, 2020

Liz has deep experience in fintech product development. Prior to her time in fintech, she founded two connected car startups focused on car app development and the future of transportation. My solution was a difficult sell because, at the time, it was seen as a vitamin and not a painkiller. Take my BOPIS example.

Customer Experience 246

Customer Experience User Friction Data Visualization Transportation 246

The Product Coalition

NOVEMBER 12, 2024

First principles help you focus on the fundamentals — like the value you want to create, the outcomes you’re aiming for, and what your users actually need. It was clear we weren’t delivering a product customers loved. It’s too bad I didn’t have first principles to draw on at the time. Moving a person from A to B quickly?”

Roadmap 110

Roadmap Automotive Product Research Feedback Software 110

Lenny Rachitsky

FEBRUARY 25, 2025

At the company level, the mission and vision is typically articulated by the founders/CEO and tends to be durable over time. Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process.

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

UX Planet

FEBRUARY 3, 2025

Inclusive by Design: Transform Your UI/UX from Good to Great In todays digital landscape, ensuring accessibility is no longer optionalit is a critical aspect of designing user interfaces (UI) and user experiences (UX). Enhanced Usability Accessibility improvements often lead to better usability for all users.

UX 101

UX Research Software Data Visualization User Testing 101

Userpilot

JUNE 11, 2024

Looking at user journey map examples can help you come up with a visual representation of your customer’s journey. Customer journey mapping research also allows you to identify areas of opportunity in your processes and plan to reduce those friction points. To illustrate the customer journey in the present.

User Testing 105

User Testing Customer Experience Customer Feedback Data Visualization 105

Mironov Consulting

APRIL 12, 2020

Implications for customers, markets and company economics that may change what we build. This is a time to demonstrate our humanity and empathy. Talk through synch vs. asynch work models and time assumptions. Or adjust assumptions about response times. Long lead-time partnerships with huge corporations can probably wait.

Customer Experience 140

Customer Experience Reporting Tools Technical Review Transportation 140

Intercom, Inc.

FEBRUARY 16, 2021

So whether its originality of thought or artistic brilliance, the sheer scale of visual and conceptual input we experience on a daily basis can blur the lines between where your idea ends and mine begins. You can’t conjure these bricks from thin air, they’re accumulated through different experiences and influences”. Not convinced?

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

Product Innovation Educators

FEBRUARY 28, 2022

How product managers can move their customers to action using the StoryBrand Framework. Today we are talking about how to clearly communicate the value of a product to customers. It makes me really angry when people put time and energy into creating great products that never get to people. Joining us is Dr. J.J.

Framework 236

Framework Marketing Transportation Product Manager 236

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. I have experienced this many times on both sides, as the receiver and the critiquer. Who has it?

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

The Product Coalition

DECEMBER 10, 2023

Including free access to a customized JTBD GPT and printable checklist, this is the only guide you’ll ever need for your product discovery. Over the past few months, I’ve been on a deep dive into the world of customer discovery and the Jobs to Be Done (JTBD) framework. The job extends to seeking a pleasant experience and environment.

User Testing 148

User Testing Product Research Customer Experience Customer Feedback 148

Product Talk

APRIL 5, 2023

Teresa wrote : “When tackling new problems, we each bring our own unique perspective to the situation, based on our past experience with those types of problems. Each person on your team represents a unique set of experiences and thus brings a fresh perspective to the situation. But she was coming up against a bit of a roadblock.

Engineering 278

Engineering Feedback Software Product Research Technical Review 278

Product Innovation Educators

JULY 18, 2022

There are times that a technology comes first and later a problem associated with a market need is found that the technology addresses. However, I find market-driven innovation is more common—the wants and unmet needs of customers are first discovered and then solutions are considered. customer interaction with an existing product.

Research Software 284

Research Software Feedback Software User Testing Marketing 284

The Product Coalition

MAY 29, 2022

Entrepreneurs have been investing heavily into Decentralized apps because the estimated users of this are supposed to be high by the end of the year 2022. Examples of decentralized apps are PokerKing, Zeus Exchange, Cryptokami. Examples of Digital Identity blockchain apps are uPort, Yoti, Bitnation, etc.

Development 157

Development Transportation Government Data Visualization 157

Product Innovation Educators

JANUARY 21, 2019

Learning from 40 years of innovation experience. The principles of Lean-Driven Innovation lead to more value for customers and faster value capture (e.g., Now he enjoys sharing his experience with others. The first is to focus on the customer need. It becomes an experiment instead of a big project.

Product Research 185

Product Research Product Manager Product Management Transportation 185

Reveal

AUGUST 24, 2022

Here, we have gathered 23 real-world examples of how businesses in different industries use embedded analytics to make the most out of their data in order to enhance their data-driven decision-making processes for competitive advantage and revenue growth. . Banking : Deliver great benefits to customers and employees alike.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Product Talk

SEPTEMBER 11, 2019

At the time, I was a Lead Business Analyst. After sharing how I thought the business could improve based on the market situation, customer feedback , and some new ideas that leveraged our core technologies, she looked at me and said: “What are you doing? At the time, you couldn’t really find much about product management online.

Research Software 256

Research Software User Testing Data Visualization Feedback Software 256

Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. But how can you measure and improve it?

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Intercom, Inc.

MARCH 7, 2018

Cities are jungles of concrete and steel; they are towering, glittering examples of humanity’s imposition on the natural world. With this formula you can see that each time the number of people in the group doubles, the number of connections roughly increases fourfold. Think New York, London, Tokyo or San Francisco for example.

Reporting Tools 208

Reporting Tools Transportation Customer Experience Technology 208

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively.

User Testing 98

User Testing Customer Feedback Research Software Feedback Software 98

The Product Coalition

DECEMBER 29, 2022

Here are some future food tech trends to watch out for: Personalized diets: Future food tech to meet the needs of individual customers Personalization of food has been predicted as the future for at least the last 20 years. In addition to saving time and effort, 3D-printed food is the key to sustainable food production.

Technical Review 158

Technical Review Data Visualization Software Review User Testing 158

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy. 13 top examples of SaaS brand activations include: Userpilot hosts industry webinars to generate brand awareness.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

The Product Coalition

SEPTEMBER 7, 2022

MVP: Test an Idea Before Investing In It In 2010, businessman Joel Gascoigne came up with an idea to create an app that would allow social media users to plan the date and time of posting. When the product met users’ expectations, the entrepreneur continued to develop its functionality. a skateboard. In this case, a car.

User Testing 158

User Testing Feedback Software Product Research Research Software 158

Mind the Product

SEPTEMBER 10, 2018

As technology becomes more ingrained into everyday life, the ability to use digital products is a necessity; therefore, from an ethical perspective, ensuring that a diverse set of customers can use your product is a moral imperative. standards for contrast ratio (4:5:1) is an easy action that means a visually impaired user can read your text.

User Testing 159

User Testing Transportation Customer Experience Government 159

Andrew Chen

JUNE 18, 2018

It’s the perfect example. Like a toy, a scooter seems underpowered vs other transportation options. It only takes you on short trips – a few blocks at a time. You might check it all the time, before you walk a couple blocks. It has a search box for where you want to go, and maps user intent to a trip.

Transportation 75

Transportation Startups Download Customer Experience 75

The Product Coalition

NOVEMBER 1, 2022

Consumer behavior in tourism Consumer behavior in tourism will involve decisions, activities, thinking, and experiences that satisfy consumer requirements during the journey. To understand customer behavior in tourism, companies examine interactions amongst influencing elements. People have different motivations for travel.

Research Software 141

Research Software Feedback Software User Testing Travel 141

UX Planet

SEPTEMBER 10, 2024

Shutterstock Public transportation apps can be daunting for adults over age 65 and users with cognitive disabilities. This article explores the importance of inclusive design and innovative research methods to uncover genuine user needs. This article was brought you by Michal Halperin Ben Zvi, PhD. &

Research Software 98

Research Software Feedback Software Transportation User Testing 98

Userpilot

OCTOBER 6, 2023

They allow businesses to showcase their products and demonstrate how the product can solve a prospective customer’s problems. We also highlight 6 examples of successful SaaS demos. To learn how Userpilot can help you deliver your product demonstration to the right audience at the right time, book a Userpilot demo today.

Demo 105

Demo Product Research User Friction Customer Experience 105

The Product Coalition

AUGUST 24, 2021

The sensors are responsible for transporting this vision to the machines. The different detection and recognition technologies provide the necessary means to create experiences that reflect a true knowledge of the physical world and its inhabitants. the business. Industry 4.0

Data Visualization 154

Data Visualization Development Transportation Customer Experience 154

The Product Coalition

SEPTEMBER 23, 2022

The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. The data is decentralized: all users of the blockchain have access to the registry. Since participants share a single source of authentic data, they can view transaction details at any time.

Analytic Tools 148

Analytic Tools Feedback Software Data Visualization Marketing 148

Mind the Product

APRIL 20, 2017

Take Messenger for example. We got excited about its Snapchat-like Messenger Day, Venmo-like Payments, ride-requesting Transportation, and Event Reminder. One of the most innovative Chinese apps is WeChat, and for a long time it’s had a number of the features that Messenger has just recently launched. The reason behind this?

Development 202

Development Data Visualization Transportation Customer Experience 202

Mind the Product

MARCH 30, 2020

His decision was based on a “gut feeling”, which turned out to be spot-on – along with his timing. “Looking back now, I feel grateful and very blessed to have taken the risk at that time. It’s something, he says “you have to be able to apply in a product job, where every single detail in the user experience matters”.

User Testing 150

User Testing Finance Transportation Research Software 150

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.

Artificial Inteligence 158

Artificial Inteligence Data Visualization Analytic Tools Research Software 158

The Product Coalition

JULY 27, 2021

How to differentiate and build a competitive advantage that you can sustain and defend over time Photo by Pavel Danilyuk from Pexels Creating your product strategy is hard work. Public domain photo via Wikimedia They use the example of the Saturn car created by General Motors as a separate brand in the 80s.

Product Strategy 148

Product Strategy Strategy Differentiation Customer Feedback 148

Mind the Product

SEPTEMBER 4, 2017

Examples of platforms are all around us. AirBNB, Amazon, Salesforce, and Uber are just some examples of platforms that have become massively successful in recent years. You’ll find platforms across many industries, from transportation to book publishing. What is the value proposition for your customers? Value Proposition.

Analytic Tools 135

Analytic Tools Feedback Software Data Visualization Technical Review 135