The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. The term “business travel” might easily evoke images of a glittering world filled with business-class flights, expensive corporate dinners, luxury hotel stays, and various enjoyable activities.

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Reporting Tools Travel Systems Review Data Visualization 143

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

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User Testing Customer Feedback Data Visualization Customer Experience 246

Userpilot

OCTOBER 28, 2024

For example, the travel and events management software, Groupize, created an interactive assistant – G.G. Other gamification elements include: Rewards Badges Creativity tools Pressure Progress bars Challenges Explore more gamification examples. Frequency of reported issue. No guesswork, just data. The result?

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User Testing Customer Feedback Customer Experience Onboarding KPIs 105

UX Planet

NOVEMBER 13, 2024

Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. But did you know that certain AI tools work best at specific phases of the design process? Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others. What do I mean by that?

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Research Software Feedback Software Data Visualization UX 105

Alchemer Mobile

JUNE 16, 2020

If there’s one industry that was impacted the most by COVID-19, it might be the travel industry. One of the primary locations that travel brands interact with customers is through their mobile apps. Usually, this is the easiest place for customers to quickly make changes to flight reservations and travel plans.

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Travel Feedback Software User Testing Customer Feedback 147

The Product Coalition

OCTOBER 19, 2022

The article here focusses on business criterion to use to better evaluate if a predictive model is ready for production and the associated risk when the predictions are wrong. Optimized for better outcomes Today, businesses regularly use predictive analytics to optimize their business and achieve better business outcomes.

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Data Visualization User Testing Healthcare Analytic Tools 147

Alchemer Mobile

MARCH 23, 2022

Christy and Ashley share findings from Apptentive’s annual mobile app engagement benchmark report , which is based on data from more than 1 billion mobile consumer voices. They share insights applicable across the mobile landscape, as well as benchmarks specific to your industry.

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Data Visualization Entertainment Healthcare Webinar 246

The Product Coalition

DECEMBER 8, 2021

Voice search in the travel and hospitality industry has switched the way people search for information. Let’s look ahead to the future voice search applications in the service-oriented industry as hospitality and travel. Meanwhile, the Digital Marketing Institute reports about 30% of all hospitality tech is screenless.

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Reporting Tools Data Visualization Research Software Travel 178

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? Luckily, we’ve got the data to help you see exactly how others in your category are performing. We’ve gathered and analyzed customer engagement data from the mobile apps in the following categories: Finance. Food & Drink.

Travel 147

Travel Finance Research Software User Testing 147

Userpilot

OCTOBER 16, 2023

Like any form of analytics, product marketing analytics is all about capturing key data and optimizing the customer experience using that data. Unlike marketing analytics which focuses on replicating marketing successes, product analytics focuses on improving the product. What is product analytics?

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Data Visualization Analytic Tools Onboarding KPIs Feedback Software 105

Userpilot

AUGUST 1, 2024

Wondering what tools you should have in your PLG tech stack to guarantee business success? Successful SaaS companies don’t rely on a single tool doing all the work to drive product-led growth but a multitude of tools specializing in different tasks simultaneously. Ready to execute your PLG strategy?

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Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

AUGUST 27, 2024

Does your business need more than session replays and quantitative data? However, the best product analytics tools for you depend on factors other than having a wider range of features. So let’s go over the best LogRocket alternatives, their ideal use cases, and how each tool compares to it so you can choose the right product.

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Data Visualization Analytic Tools Feedback Software Research Software 105

The Product Guy

MAY 30, 2019

We do this because it is difficult to predict whether a feature will indeed help us meet a particular outcome. Because we will most certainly be missing some data to make a clear call, decisions need to be agreed collaboratively at team-level. Is it legal to use their data in the way we aim to do?

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User Testing Product Research Customer Experience Data Visualization 384

Product Talk

DECEMBER 9, 2020

For this story, we spoke with a product team leading the Digital Hotels vertical at Seera Group , a travel and tourism company based in the Kingdom of Saudi Arabia (KSA). The words “travel” and “2020” don’t feel like they belong in the same sentence. Unless, of course, that sentence is, “I had to cancel all my travel plans in 2020.”.

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Travel Data Visualization Product Research Research Software 149

Mind the Product

SEPTEMBER 5, 2019

“We are a data-driven company”. You’ll travel far and wide before you find a tech startup that doesn’t pride itself on this claim. And, while the logic behind a data-driven approach is undeniable, too often the expectations that come with it aren’t met. Improper Testing.

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Data Visualization KPI Customer Experience User Testing 169

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. UXPressia. Productboard.

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Research Software Data Visualization Feedback Software Analytic Tools 104

Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. This includes the analytics tools we have available today. These powerful tools usually generate more data for us than we can handle. In the worst case, you act on irrelevant data and make wrong decisions.

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Feedback Software Data Visualization Analytic Tools Research Software 284

The Product Guy

AUGUST 13, 2020

Being a product manager in a B2B service company, the question was particularly difficult to answer. It is a good tool to have and can be used over and over again. . In a service as a product company, there are not consistently clear starting and finishing lines for product management. More About The Product Mentor.

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Product Management Product Manager Research Software Feedback Software 407

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

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Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Mind the Product

APRIL 23, 2019

With that in mind, the most decisive tool you have when facing uncertainty is knowledge. The Data / Information / Knowledge Paradox (Drawn From the DIKW Pyramid ). Data : data is feedback from your users, your market, or your product. Information: information is the output of data, after analysis. Analytical.

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Data Visualization Research Software Analytic Tools Feedback Software 186

Product Talk

FEBRUARY 28, 2024

Kelsey oversaw three product squads and reported to the VP of Product, David Krell. And how do we visualize that thinking in that shared sandbox so that we can help eradicate our individual blind spots?” For this iteration, they began talking to customers to learn more about how people travel. I have some rigidity.”

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Product Research Onboarding KPIs Feedback Software User Testing 312

The Product Coalition

AUGUST 9, 2023

Governments, corporations, and innovators are embracing its potential to redefine how we handle data, security, and transactions. Its decentralization magic is unlocking new ways to secure data, ensure transparency, and streamline operations. From a niche concept embraced by tech enthusiasts, it’s evolved into a global phenomenon.

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Data Visualization Finance Banking Healthcare 147

Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Travel: (Airbnb, Ryanair) 35.5%. Travel: (Airbnb, Ryanair) 35.5%.

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Research Software User Testing Data Visualization Customer Experience 291

Lenny Rachitsky

FEBRUARY 25, 2025

It has helped in gaining alignment on complex topics with senior leaders at Meta (Sheryl Sandberg, Chris Cox, and Andrew Bosworth), paving the way for key launches like Facebook digital well-being tools , privacy protections for youth , and Quest referrals. Let’s go through the steps and action items.

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Strategy Technical Review Product Strategy Product Research 123

Gainsight

MAY 12, 2022

That’s why product analytics is a razor-sharp tool for product leaders. Product analytics is the machete that you can use to slice through the thickest feedback and shape your product growth strategy. In this article, we lay out the five ways product analytics enhance your customer’s experience and make your job easier.

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Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

The Product Coalition

FEBRUARY 28, 2022

Consumer goods has the lowest shopping cart abandonment rate while Travel companies, automotive industry, fashion and luxury products have the most abandoned carts. Key questions Two important questions that need to be asked are Can we predict card abandonments and take proactive action before it happens? This is a long list.

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Artificial Inteligence Data Visualization User Testing Analytic Tools 167

Product Innovation Educators

JULY 31, 2023

For two of his years at Amazon, Colin was Chief of Staff to Jeff Bezos, AKA “Jeff’s shadow,” during which he spent each day attending meetings, traveling with, and discussing business and life with Jeff. He is also the co-author of Working Backwards: Insights, Stories, and Secrets from Inside Amazon. It’s an iterative process.

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Data Visualization Feedback Software Customer Feedback Document 227

Mind the Product

FEBRUARY 11, 2020

I worked in product management in financial services in London for a couple of years. Tools to Become More Empathetic. Fortunately, there are tools and frameworks available to help you and those around you to become more empathetic. Personas can be a powerful tool to remind you of the diversity of your customer base.

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User Testing Development Product Research Customer Feedback 216

The Product Guy

NOVEMBER 9, 2017

Epics are also useful when describing features to an end-user of your product or service when collecting feedback. If done correctly, this document can be a powerful tool that motivates your design & engineering team by setting ambitious yet achievable & well-planned goals. Quarterly Objectives. Research article.

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Framework Agile User Testing Research Software 345

UX Planet

AUGUST 12, 2024

Deliveasy enhances delivery efficiency and customer satisfaction for Indian supermarkets with real-time tracking, route optimization, and detailed analytics. How might we optimize delivery routes to reduce travel time and costs with lesser team size? From 2019 to 2022, MENA and Indonesia saw over 100% CAGR, while India had a 66% CAGR.

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Data Visualization Reporting Tools Analytic Tools Feedback Software 98

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. Brief To build an experience for the users to discover a time & place and book a time travel trip on the mobile app. Justification: Sets the scene for the user, grounding them in the time travel experience.

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Customer Experience Travel Feedback Software UX 97

Alchemer Mobile

APRIL 28, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. Read on for data-supported benchmarks Utilities apps should focus on in 2021 and beyond based on what was learned from a year like no other. Ratings and Reviews.

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Feedback Software Systems Review User Testing Travel 234

The Product Coalition

OCTOBER 1, 2022

But given the fact that this industry demands different touchpoints for its clients, it is only appropriate for insurance companies to make their services more accessible and in turn, keep track of their customers via mobile apps. Insurance companies can structure, analyze and use this data to offer personalized or appropriate services.

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Data Visualization Development Artificial Inteligence Technical Review 208

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. James Alexander Founder and Head of Product, Vizibility.

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Analytic Tools Research Software CTO Coach Development 268

Userpilot

JULY 29, 2024

In this article, we’ll explore these two concepts, their differences, and how to use product analytics and feedback to segment customers in Userpilot. These concepts differ based on the following criteria: Data collection : Use surveys , focus groups, and interviews to collect psychographic data. Let’s dive in. Get a demo.

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Data Visualization User Testing Analytic Tools Reporting Tools 103

The Product Guy

AUGUST 10, 2017

With a sufficiently large data set of your own users, you will find that their behaviors, goals, and pain points will be quite different from each other’s – let alone your own. Traditional UX work can yield complex deliverables, like 40-page usability reports or persona spreadsheets with intricate details.

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User Testing Customer Experience Research Software Customer Feedback 296

Mind the Product

JUNE 27, 2019

Each group was read the parable of the Good Samaritan – the story of a Samaritan coming to the aid of a distressed traveller after others have ignored their plight. Again, how religious they reported being before the test had no bearing on the outcome. The participants were then asked to move to another building to complete the test.

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Product Goals Data Visualization Reporting Tools Government 195