UX Planet

JUNE 30, 2025

Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback. These examples illustrate the global trend: AI is enabling higher engagement on digital platforms and scaling up customer support without sacrificing quality. At the same time, a J.D.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

Userpilot

MARCH 29, 2022

One of the latest buzzwords in the SaaS circles is the ‘Product-led growth’ strategy. Several SaaS experts are raving about this ‘go-to-strategy’ that promises to boost customer engagement and satisfaction by making the ‘product’ the hero of everything the organization does. Marketing-led strategy.

Feedback Software 98

Feedback Software Onboarding KPIs User Testing Strategy 98

Userpilot

DECEMBER 13, 2023

A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets. Consequently, it can differentiate your product in the market and give you an edge over competitors. This makes it easier to acquire new customers and command premium prices. Ready to build your own UX strategy?

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Usersnap

APRIL 12, 2019

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Such differentiation applies to any combo of Google fans or prospects. Online exercises often focus on software. Web testing and design suggestions greatly benefit from this system.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. To find out why people had stopped using the app, we did what we always do. Scope and team. The problem.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Arkenea

MAY 8, 2025

If you’re considering expanding your development capabilities beyond your in-house team, you’ve likely encountered the term “ nearshore software development in Mexico ” during your research. Offshore Software Development involves partnering with development teams in more distant countries.

Research Software 52

Research Software Feedback Software Software Development Software Developers 52

Userpilot

SEPTEMBER 30, 2024

Differentiation : Strategic messaging highlights what makes your brand unique, showcasing features and benefits that set you apart from competitors. Personalize the messaging for users at different touchpoints across the customer journey Customers move through multiple channels and platforms while interacting with your brand.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Tracking user behavior in-app enables product teams to find ways to improve product experience. What are examples of market gaps? Canva is another one.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

UX Planet

FEBRUARY 21, 2024

I’m sharing my insights and surprising parallels that I encountered during the courses on Systemic Design and Designing Resilient Regenerative Systems. It was a really insightful and encouraging journey through complex systems! Systemic design I’ll not go into details on what systemic design is.

Research Software 97

Research Software Feedback Software Government Differentiation 97

Userpilot

JULY 6, 2023

You know there’s no one-size-fits-all solution. So you need to find the tool that works for your unique goals and needs. Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. What is SurveyMonkey?

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Usersnap

JULY 16, 2021

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Such differentiation applies to any combo of Google fans or prospects. Online exercises often focus on software. Web testing and design suggestions greatly benefit from this system.

User Testing 84

User Testing Research Software Customer Feedback Product Research 84

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. What do I mean by politics? Ben Horowitz?—?The

Feedback Software 110

Feedback Software Product Research Research Software Weak Development Team 110

Userpilot

MAY 1, 2024

” This platform specialized in location-based queries , allowing travelers to seek advice directly from residents of a particular city. He worked as a Product Lead at Airbnb for 7 years, where he managed a number of teams, supported strategy for the anti-discrimination team, and built new tools for hosts.

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

Andrew Chen

FEBRUARY 6, 2024

99% of startups are not differentiated on their underlying technology, and there is very little engineering risk involved. (I’m There are over 9 million mobile apps. By simply being there on the scene when adoption of a new platform is happening, distribution happens automatically. There are a billion websites.

User Testing 105

User Testing Research Software Feedback Software Startups 105

Mind the Product

FEBRUARY 3, 2020

There was not much differentiation between them and the other products on the market. To fix this they needed to look at how they could create more value for travelers by looking to the left. They used surveys to get feedback from their users on how important some things were to them and if they were happy with the current solutions.

Customer Feedback 135

Customer Feedback User Testing Product Research Customer Experience 135

freshtrax

SEPTEMBER 24, 2019

Adjust , the industry leader in mobile measurement, fraud prevention and cybersecurity, provides high-quality analytics and security solutions for mobile marketers worldwide. A: The Japanese mobile app market is one of the most advanced in the world. We saw the huge untapped potential in the market for mobile solutions.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Userpilot

AUGUST 30, 2024

To build insightful journey maps, you can also leverage data from behavioral analytics tools. Let’s delve into the various elements tracked with this customer journey map: Customer journey stages and potential user interactions in each stage, from opening the mobile app until they engage with shared music from friends.

User Friction 105

User Friction Data Visualization User Testing Customer Feedback 105

Andrew Chen

JUNE 25, 2019

affordable and unique travel experiences for guests, and great income for hosts. Tactic #1: Nail the value prop on your site/app. What : You need to convince visitors why they should become “hosts” on your platform when they visit your site (and then deliver on that promise). Dan Hill, ex-Airbnb Growth Lead, CEO of Alma.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Gainsight

NOVEMBER 9, 2022

Business strategies and tools that drive durable growth. . Be human-first : Show empathy to customers in tough times— it could be the key differentiator between you and your competitors. . We get professionals together to connect people without the need to travel—it’s a great way to start your community,” said van Lieshout.

Data Visualization 19

Data Visualization Feedback Software User Testing Product Research 19

UX Studio

APRIL 10, 2018

Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. Arabic apps / websites as reference. Feedback from usability tests. The next usability testing sessions proved it a great solution because the users understood it very well.

Magazine 67

Magazine Feedback Software Research Software User Testing 67

Mixpanel

SEPTEMBER 11, 2019

Like most travelers, you rely on price among many other variables to determine which itinerary to book. Has there been positive or negative user feedback for your product? Let’s say that you want to launch a new product feature, but early user feedback suggests that it makes the product difficult to navigate.

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

The Product Coalition

DECEMBER 9, 2019

Using a marketplace to build exposure and collect feedback is certainly a more prudent strategy than going solo and investing heavily in marketing from the start. Businesses can leverage on their own branded websites or marketplaces as differentiated sales channels. Amazon’s early forays into China is a good example.

User Testing 78

User Testing Airlines Customer Feedback Customer Experience 78

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? AirBnB, the AirBnB, HXC does not simply want to travel. Upcoming Events. Unsubscribe anytime.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Mironov Consulting

SEPTEMBER 23, 2023

 And any software we build and sell once to the client who paid for it.  I can look at a corporate org chart and immediately see which kind they are.  (Even  (Even though there’s a lot of talk at dyed-in-the-wool services companies about having “products” or “platforms.”)

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Balsamiq

JULY 13, 2018

In this role, I find market problems worth solving, guide the creation of solutions and take the solutions to market. I am very passionate about building decision automation and optimization solutions for trucking companies to improve utilization of assets and resources. It is a balancing act between each of these areas.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

Department of Product

MAY 22, 2020

by definition, it won’t please everyone (and if it’s a reimagination of a 30yr old popular/global product, will displease many) pic.twitter.com/LaJ6oJlwcD — scott belsky (@scottbelsky) November 7, 2019 The feedback on the first version of the app was brutal. I recommended the app to lots of friends and family. You guessed it.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Usersnap

NOVEMBER 10, 2023

Our former product manager shared a bunch of Powerpoint templates with us and we loved the flexibility and versatility the tool provided. While it is a versatile tool for various presentation needs, it may not be the best fit for roadmap presentations. Consider you are presenting your product’s roadmap at your annual town hall.

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

The Product Coalition

JULY 12, 2019

A good UX can be a strong product differentiator. Example, the following screenshot illustrates the task of selecting a dish from restaurant menu using Food Panda and Swiggy Apps. Let’s take an example of a grocery shopping app. With a good UX, you are able to effortlessly accomplish the task at hand. purchasing a product).

UX 60

UX User Testing Customer Experience Research Software 60

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. And also stay closely connected with UX and technology trends. So that’s really useful.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Department of Product

JULY 29, 2022

For example, Cash App users may download the free app to receive a reimbursement from a friend or family member, but then decide they prefer the user experience and add direct deposit. All these services that compete with local banks are possible with the same app downloaded for peer-to-peer payments.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

The Product Coalition

MARCH 11, 2018

Interviews: Why I went with Interviews rather than surveys and feedbacks? Naturalistic Observations: The second set of research activities includes observation of the app being used by users in their natural environment. The app is usable but not effective. Doing this kind of activities were a bit difficult for this project.

User Testing 68

User Testing Product Research Research Software Customer Experience 68

Balsamiq

JULY 13, 2018

In this role, I find market problems worth solving, guide the creation of solutions and take the solutions to market. I am very passionate about building decision automation and optimization solutions for trucking companies to improve utilization of assets and resources. It is a balancing act between each of these areas.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Gainsight

JULY 7, 2021

Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. And travel restrictions were coming to an end. Choose Your Virtual Events Platform Wisely. Kids were returning to school.

Feedback Software 45

Feedback Software Customer Experience User Testing Events 45

Andrew Chen

JUNE 25, 2019

affordable and unique travel experiences for guests, and great income for hosts. Tactic #1: Nail the value prop on your site/app. What : You need to convince visitors why they should become “hosts” on your platform when they visit your site (and then deliver on that promise). Dan Hill, ex-Airbnb Growth Lead, CEO of Alma.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Ronke PM

APRIL 5, 2023

Collaborating with the PMM and UX Researchers, they investigate and interview customers to gather necessary information, looking for groundbreaking solutions to bring to life. But, even more indispensably, the experience enables the story to travel easily. We removed any barriers and aligned by soliciting their feedback.

Leadership 52

Leadership Product Management Product Manager User Testing 52

DISQO

AUGUST 1, 2019

The key, whether building solutions for emerging industries or recruiting in cutthroat labor markets, is sustainable differentiation. Company cultures with differentiated value propositions gain an edge in the war for talent. At Alpha, we are building the world’s most powerful on-demand insight platform.

Differentiation 40

Differentiation Product Research Transportation Feedback Software 40

DISQO

AUGUST 1, 2019

The key, whether building solutions for emerging industries or recruiting in cutthroat labor markets, is sustainable differentiation. Company cultures with differentiated value propositions gain an edge in the war for talent. At Alpha, we are building the world’s most powerful on-demand insight platform.

Differentiation 40

Differentiation Product Research Transportation Feedback Software 40