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In a recent live stream from one of our mentors of The Product Mentor , Bennett Morrison, lead a conversation around “Measuring Product and Development”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! View the live stream…. About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Bet
Thanks for another amazing year – we’re thrilled to announce our 2018 dates for the Mind the Product conferences – and in plenty of time for you to add them to your plans (and budgets!) for next year: #mtpEngage Hamburg, April 20. Our regional mini-conference returns to Hamburg in April – come check out our 4 keynotes and 12 sessions with 300 peers at MTP Engage Hamburg !
Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Soft skills you need to be a successful product manager. I’ve often wondered how the so-called “soft skills” – those that involve dealing with other people – were named soft. Most of us recognize them as the hardest skills to learn and implement.
It’s amazing how often product managers forget a simple, yet fundamental truth: Our job as product managers is not just to build features users want… Not just to prioritize the roadmap… Not just to spend time talking with customers… Not just to ensure a successful release… Those activities are important, of course. But they don’t […].
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Out of the hundreds of nominations, and amazing finalists, the 7th annual winner of The Best Product Person is … Chris Butler. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2016: Chris Butler. ( tweet ).
Examples of platforms are all around us. Businesses that have been successful at building platforms have disrupted traditional companies and scaled quickly. AirBNB, Amazon, Salesforce, and Uber are just some examples of platforms that have become massively successful in recent years. You’ll find platforms across many industries, from transportation to book publishing.
Examples of platforms are all around us. Businesses that have been successful at building platforms have disrupted traditional companies and scaled quickly. AirBNB, Amazon, Salesforce, and Uber are just some examples of platforms that have become massively successful in recent years. You’ll find platforms across many industries, from transportation to book publishing.
How Product Managers and Innovators Can Validate a Product Concept for a Target Market. Creating a successful product requires a diverse set of skills and one of them is properly validating a product concept. One form of this is market validation — understanding what a market segment values in the form of a product that solves a meaningful problem.
Consider this: by 2018, at least half of IT spending will be cloud-based, according to IDC. The trend toward moving workloads to the cloud is unmistakable and unstoppable. But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs.
In Part 1 , I wrote about thinking in feature sets and how to quickly create a feature set of—with any luck—smaller features. That’s because features don’t arrive at the same rate and they change in value, during a quarter. Because features change in value and because some feature sets need to deliver value on a more regular basis, the real roadmap looks more like this graphic, “When the Agile Roadmap Changes.” Note that the top line feature set has more featu
Like general product management, the role of mobile product managers emerged out of a need to serve the changing face of tech. It’s a specialized role that requires specialized skills that cater to mobile products. The relationship between manager and product is a tight one. As a mobile product manager, you have to stay abreast of the market and make adjustments quickly.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
One of the most popular roadmaps in our template library is the technology roadmap. Now, ‘technology” is kind of a loosey-goosey moniker—but the ambiguity is a result of its broad application (and this broad application also happens to be why this roadmap is so popular). A technology roadmap illustrates how an organization’s goals will be achieved through the development, deployment and use of software and/or hardware.
If There’s A Parade, Then It Must Be Labor Day! In the U.S. it’s the week of the Labor Day holiday (on Monday). Since a lot of you will be making the most of this last gasp of summer, I’m going to join you and take the week off. Enjoy your holiday and we’ll pick our discussions up again next week, same place, same time! – Dr.
In Part 1 , I wrote about thinking in feature sets so everyone could see smaller chunks of work. (If you can see them, you might be able to plan for smaller and deliver smaller.). In Part 2 , I suggested smaller rolling waves than an entire quarter (two months, or preferably one month) so people could see what they might deliver as those small chunks.
When you’re managing a product, there are a variety of tools and processes that help you track your product like a timeline creator. Tools and processes can vary depending on the industry you’re in. However, one thing that’s constant across companies and industries is the use of a product timeline. A timeline shows what you’re going to accomplish, when you’re going to do it, and where you are status-wise at any given moment.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Let your fingers do the walking. The Yellow Pages is to stop printing its famous yellow directory after 51 years. Once a behemoth with an unstoppable sales force, the Yellow Pages was the only place you could go to find out stuff. It also spent a fortune on TV advertising. Their ‘JR Hartley’ ad is often cited as one of the best of all time.
Key practices you can establish today to help your product win Fresh and innovative ideas are important. Backing these ideas with consistent and solid execution is indispensable. But, innovative ideas backed by solid execution without continuously collecting evidence is futile. Making an idea eventually work in peoples hands is a lot of work. Good news is that putting in this work early on and at the right cross-sections while building the product can save rude awakenings (and cold sweats!
One of my clients was trying—valiantly—to make their quarterly planning sessions work. They prepared, getting the big hotel room. They had plenty of supplies. The planning even went well. However, within two weeks, their plan had no relation to reality. That meant that for the next ten weeks, the product owners were “on their own.” And, because the product managers were out of the office so much, they had a terrible time deciding what to do to benefit the entire program.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Gartner recently released the Hype Cycle for Software as a Service, 2017 and Hype Cycle for Customer Experience Analytics, 2017. Software Usage Analytics is included in both Hype Cycles. Presented as an emerging technology that is ‘On the Rise’, Gartner defines software usage analytics as “ the detailed tracking and analysis of users ’ interactions within a software application, used to understand both the behavior of individual users and of users in aggregate.
Looking for a great UX podcast? Season 2 of Mixed Methods starts September 7th. “Mixed Methods is a podcast interested in the how’s and why’s of user experience research. Through interviews with industry experts and hands-on trial and error, we indulge and celebrate curiosity. Expect to test assumptions, examine methods, and engage in some old fashion experiments.” Are you a fan of #UX?
Customer journey maps are typically the result of a business planning exercise to better understand B2C customer experience sequences. With journey maps in hand, suppliers can then purposefully control and optimize the interactions to improve supplier outcomes in typically narrow circumstances. However, the customer journey for a large technology buyer is complicated and dynamic.
Empathy is key to building great products. Give it to your office community, and they will love you. Be a good listener. Encourage them to talk about their product ideas. Talk in term of their interests, let them feel that the idea is theirs and use it to firm up your roadmap. The empathic component is what makes a product manager special. In a field that values objective performance, spending your time on empathic interaction is perceived as a waste of time because is not measurable.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
UserTesting is proud to be an exhibitor at INDUSTRY: The Product Conference in Cleveland, Ohio from September 13-15th. INDUSTRY is a great opportunity for product managers from across the country to gather and share the latest disruptive trends in product … The post Join UserTesting at INDUSTRY: The Product Conference appeared first on UserTesting Blog.
Every product uses rewards, even if they are not designed for conscious use. Rewards provide users positive feedback. These small points of happiness encourage people to step forward. If used properly, rewards can boost engagement and create a better product experience. When misused, they can cause addiction and nervousness, which is why all product people should know how they work.
Successfully transitioning your business model from “CapEx,” where customers pay up front for your solution, to an “OpEx” or subscription model where your customers pay over time and your revenue becomes ratable is not easy. And, it’s not just the transition in your revenue model that’s difficult—it’s also not simple to generate GaaP profits once you have substantially pivoted.
The tyranny of the urgent can lead product managers down slippery rabbit holes. The ones that set you up to those "unconnected dots" discussions where all you do is puke out frustration. You improvise, make up emotional reasons why certain features will take priority over others. You say it with a this-is-my-turf-don’t-touch-it tone. It stirs up resentment, leads to a loss of integrity and sometimes irrational acts.
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
UserTesting is proud to be an exhibitor at INDUSTRY: The Product Conference in Cleveland, Ohio from September 13-15th. INDUSTRY is a great opportunity for product managers from across the country to gather and share the latest disruptive trends in product … The post Join UserTesting at INDUSTRY: The Product Conference appeared first on UserTesting Blog.
It’s no secret that great customer service is growing harder and harder to deliver. Customer expectations are rising and there is a lot of pressure for support organizations to deliver more with less. Surveyed IT support organizations report that ticket volumes are up 57% over the past year, and yet headcount has remained flat. In addition to having more tickets, the issues they are working on are becoming increasingly more complex as customers demand support across more devices.
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