Sat.Feb 01, 2020 - Fri.Feb 07, 2020

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Organizational Cactus: How It May Be Killing Your Product

Radical Product

Organizational Cactus (And What You Can Do About It) In any company, you hear employees complain about the grunt work that makes their work feel less meaningful. Ever feel annoyed at having to submit a receipt for a $7 expense? Or perhaps you were venting to a colleague about having to create reports for management on a metric that you believe is irrelevant?

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Are you a Builder or an Optimizer?

Mind the Product

As I’ve moved through various product roles over the last 10 years, I’ve come to realize that there are two types of product people – builders and optimizers. I fall very naturally and easily into one of these types and have found that it can be helpful to think about my own skills and career progression through the lens of theses two types for the following reasons: Confidence – identifying your inborn talents and strengths helps to build confidence.

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Product owner vs. product manager: Who runs the show?

ProductBoard

What is the difference between the product owner and the product manager? Does the product manager rank higher in the organization than the product owner? Do we need both? With so much debate over the roles of the product owner and the product manager, it’s finally time to unpack these questions in detail. Defining a product owner vs. a product manager can be challenging as many factors influence.

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Trailblazing Women in Product Management: Denise Hemke, VP, Analytics Product Management and Strategy at Workday

280 Group

In honor of International Women’s Day, 280 Group is hosting a panel discussion on how trailblazing women paved their way into Product Management. Hear from PM veterans, like Denise Hemke, their success stories, lessons from past failures, candid feedback on how to tackle gender parity in PM, and actionable insights to move forward with. Read our interview with Hemke below for a bit of background, then sign up to see her in person at the event!

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Know when to ask for help with the 15 Minute Rule

Intercom, Inc.

An inevitable fact of life is that no matter what team you work on, you’re guaranteed to run into problems you get stuck on. Whether you’re a customer support representative or a product engineer, you will encounter issues and problems that you just don’t have the answer to. In these situations, you essentially have two options: You can try to persevere with the problem until you find a solution.

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Matt LeMay: A Conversation About Clarity

Mind the Product

Matt LeMay tells the story of a meeting he had with author and publisher Mike Shatzkin a long time ago: “I was just out of college, and I was trying to describe what I do. He had a moment of recognition, slammed his hand down on the table, and said, ‘synthesis and articulation, that’s what you do’. I’ll never forget it.”. Synthesis and articulation encapsulate what Matt is about.

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The Best Product Management Quotes from Top Industry Leaders and Influencers

Alchemer Mobile

The role of the product manager is changing faster than ever. What was once a fairly siloed role has transformed into a high-impact leadership position within the most innovative companies. Despite the constant evolution of the role, there are some things that never change. Here are some of our favorite product and product management quotes from the top product leaders over the years.

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Building an API for powerful customer data analysis

Intercom, Inc.

Today we’re delighted to launch our brand new API version 2.0 , which makes it easier for our customers to pull, analyze, and update Intercom contact and conversation data. This will more easily allow our customers to transform their data into valuable performance reports and business insights. It consists of an overhauled Conversations API, as well as brand new Contacts and Data Attributes APIs.

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The Product Mentees of Session 11 #prodmgmt

The Product Guy

Join us in celebrating and congratulating our recent mentee graduates!Signup to be a Mentor Today! Check it out… About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Mastering the art of Prioritizing by Business Value

Mind the Product

As an agile product owner, you’re constantly trying to distinguish your products from the competition. Your secret weapon is your ability to prioritize your product backlog by business value, continuously. You’re well aware of this, but we would argue you could prioritize better. As a product owner, what are the first questions you ask yourself when you begin to prioritize your backlog by business value?

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How To Use Market Segments and Personas to Create Higher Value Targets

Product Management University

If you use market segments and personas interchangeably, your market aim could be a little off! Use them in conjunction with one another though, and you have higher value targets for product management, product marketing, sales and customer success teams. The Playbook: Think of market segments as the WHO and personas as the WHAT & WHY. Market segments typically consist of the following three components.

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TEI 267: How companies make product decisions and what they need from product innovators – with Stephen Key

Product Innovation Educators

Getting product managers inside the mind of a professional inventor. Do you have a good idea for a product? As an Everyday Innovator, I’d say the chances are pretty good. Do you try to develop it yourself? What about joining forces with the company you work for? Or, a third, and very profitable option, is to license it. To explore licensing from the perspective of an Everyday Innovator with a good idea or from that of a company being pitched, this is the discussion for you.

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Wearing Product

The Product Guy

Love-Hate and everything surrounding the identification of a problem. Watch and learn more from product management expert, Tanya Koshy.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Hacking The Hiring Process – Alex Yang & Max Bevan on The Product Experience

Mind the Product

If you’ve ever had to fill a role in your team, then you already know how broken most hiring processes are. It’s even harder if you’re competing for top talent but are only able to pay at NGO/charity scales. That’s the situation that Simprints found itself in when they decided to treat their hiring process as a product and start iterating.

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After 15 Years as a Product Leader, CEO and Now VC, Here’s the Advice I Always Share with Future Founders

First Round Review

As he makes the transition from operator to investor, Todd Jackson looks back on his career at Google, Facebook, Twitter, and Dropbox (as well as his own chapter as a startup founder) to offer tactical takeaways and frameworks for company builders and product leaders alike.

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The Pillars of Product-Led Customer Success

ProductCraft

It’s harder to acquire new customers than ever. According to Profitwell’s survey, customer acquisition cost (CAC) in the B2B industry has grown by more than 70% over the last five years. Therefore, knowing how to retain your customers and making sure that they’re getting the most value from your product is crucial. In today’s market, Read more » The post The Pillars of Product-Led Customer Success appeared first on ProductCraft by Pendo.

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How Can Product Managers Convince Millennials To Buy Jewelry?

The Accidental Product Manager

How can product managers get millennials interested in jewelry? Image Credit: Kris Fricke. Being a product manager for a high-end jewelry company would be a pretty good job to have. You really would not have to sell all that much of your product in order to have a good year. However, these product managers have started to run into a problem. It turns out that the next generation of jewelry buyers, the millennials , just don’t seem to be into the pretty, sparkly, things that you wear every once-i

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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Creating Consistency Within the Chaos of Roadmapping by Rohini Pandhi

Mind the Product

The process of building products can be challenging and needs to be iterated on as much as the product itself. In this ProductTank San Francisco talk, Rohini Pandhi, Product Manager at Square , shares her thoughts on roadmapping and its role in the product process. Watch the video for her talk in full. Or read on for an overview of her key points: Strategy.

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Open Innovation Results: Going Beyond the Hype and Getting Down to Business Webinar

Strategyzer

We had the pleasure of having Henry Chesbrough, faculty director of the Garwood Center for Corporate Innovation at the University of California, join Strategyzer co-founder Alex Osterwalder on our StratChat webinar series to discuss his most recent work - Open Innovation Results: Going Beyond The Hype and Getting Down To Business.

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[CASE STUDY] How Platformly Onboard Users with their Complex Product

Userpilot

Onboarding is a crucial part of any SaaS product. It educates your users, and helps them start seeing value from your product right away. It becomes even more important, however, if your product is particularly complex. Platformly is a marketing automation platform. Among its many features is the ability to nurture leads, analyze customer journeys, and develop personal relationships.

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In an Era of Automation and AI, Your Customers Need Your Humanity

Pragmatic Marketing

Editor’s Note: The following is adapted from co-author David Meerman Scott’s upcoming book, Fanocracy: How to Turn Fans into Customers and Customers into Fans. It released in January 2020. Marketers today recognize how the automation of our world holds tremendous opportunities for their business. However, many of us act as if that’s the only option.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Look to the Left By Dave Wascha

Mind the Product

In this MTP Engage Manchester talk, Dave Wascha, then Chief Product Officer at Moonpig, shares with us some insight on solving customer problems by mapping them out and then looking forward and back in time as they relate to one another. His key points include: Understanding customer problems. Looking to the left. How far to the left. Watch the video to see Dave’s talk in full.

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Product Management is Change Management

The Product Coalition

The unavoidable essence of a Product Manager job and how to succeed as a Change Manager through the power of Narratives Continue reading on ProductCoalition.com ».

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The difference between product analytics and business intelligence tools — and why you need both

Mixpanel

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks. However, powerful isn’t always useful — particularly for product teams.

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Synthetic Simulation for Proactive User Experience Monitoring of Web Applications

eG Innovations

Managing web applications is not a small task and making sure that these web-based business applications are online when that busy workday starts is a challenge for many enterprises. The ability to proactively test the user experience would go a long way for being able to ensure application stability and performance around the clock. Today let’s dive into some of my real-world experiences with web applications, cover some of the monitoring challenges and then take a closer look at a brand-new fe

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr