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User feedback is the single most valuable resource you have available when you’re trying to grow a SaaS. But implementing feedback indiscriminately can do you more harm than good. Why? Too much user feedback can present problems: What if the feedback is pulling you in all directions? If acting on everything your users tell you would overstretch your resources?
Is it possible that new sources of data will help product managers in hard times? Image Credit: Wonderlane. Let’s face it: pandemics suck. Your best laid plans for how you were going to boost the success of your product at the beginning of the year got turned on their heads. As a product manager, you still have the same goals, it’s just that the rules of the game seem to have been changed.
Mobile commerce is gaining momentum, while it is easier to tell about the product on a desktop than on a smartphone. The main difficulty is to place all the required information on a small screen. We decided to put together a guide to the main elements of the product card with examples from our portfolio and other m-commerce applications. According to Statista.com, people in the United States make their purchases more via mobile apps than via mobile websites.
COVID-19 hit finance apps with a one-two punch, and many brands are still adjusting to find their new normal. Between heavy increases in usage as well as staggering drops in economic activity, 2020 was a roller coaster for banks, insurance companies, budgeting apps, and everything in between. While we saw DAU stay consistent for traditional banking apps this year, DAU spiked for budgeting apps, insurance companies, credit score apps, and other mobile-first brands in the finance category.
Product managers have long relied on the Minimum Viable Product (MVP), but in the age of AI, a minimum AI-Ready Product (MAP) – an evolution of the MVP that ensures a product is not just functional but ready to leverage AI from day one has become crucial
Throughout this year on the podcast, we’ve talked to people from various companies about how they’ve met the challenges posed by the events 2020. We’ve heard from product leaders, e-commerce leaders, and customer support leaders about high volumes, new working practices, and remote launches. Of course, companies have had to suddenly reimagine not just how they deliver for customers, but also how they operate behind the scenes.
Throughout this year on the podcast, we’ve talked to people from various companies about how they’ve met the challenges posed by the events 2020. We’ve heard from product leaders, e-commerce leaders, and customer support leaders about high volumes, new working practices, and remote launches. Of course, companies have had to suddenly reimagine not just how they deliver for customers, but also how they operate behind the scenes.
2020 has been a year like no other. With the end to an unforgettable year now in sight, we spoke to some noted product leaders about their experiences over the last 12 months and what the extraordinary events of 2020 have taught them about their craft. This is what they told us: Martin Eriksson, Co-founder, [.]. Read More. The post 10 Product Lessons From Product Leaders appeared first on Mind the Product.
2020 has been an incredibly challenging year on a multitude of fronts and, like many of us, businesses all over the world have struggled to stay afloat. The covid-19 pandemic has accelerated and magnified shifts in the business world, creating a radically different setting for businesses to operate in. While these challenges have proved to be too great for many businesses, the pandemic related constraints have also spurred a great deal of innovation, with many businesses using these constraints
Your sales team is integral to your business’s success: not only do your salespeople bring in the big deals, but they also represent your company and culture to every new and potential prospect. So why is sales team culture still an afterthought for so many organizations? Whether they’re stuck in outdated ideas about what sales teams look like and how they work, or they simply aren’t investing in their reps’ growth the way they should be, many companies have yet to unlock the full potential of t
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Many words were written about the essence of the product manager role, yet it is still an elusive term. Could the product manager's role be crucial to a company’s success and yet be vaguely defined? How is it possible? In my opinion, the philosophy behind products is the root cause. Today I want to share with you my take on that: “delivering products that have value to customers, hence earning money” The essence of this sentence highlights the need to be valuable to our customers.
Fanni Fejes shares a powerful coaching tool that is used at Founders Factory to help entrepreneurs develop a strong product mindset. They realised early that product management doesn’t scale, but that successful startups hinged on the founders developing a strong product mindset. To move from that problem statement to the desired outcome, they decided to help [.].
B2B Product Manager December 2020 Issue. If you’re reading this newsletter, give yourself a big pat on the back. You’ve survived 2020 and demonstrated incredible resilience. 2021 will certainly bring more of the new normal and we can only hope for a few shades of the old. I sincerely hope you have a safe and enjoyable holiday season and that 2021 is a great year, both personally and professionally.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
You find transferable skills in the strangest places. The principles I mastered learning and performing Magic gave me multiple insights… Continue reading on Product Coalition ».
In this November 2020 #mtpcon Digital session, Director of Product at Onfido Susana Videira Lopes, shares two different product career stories, explaining the which was most effective in serving both the business and the individual. Watch the session in full, or read on for the highlights. The Horizontal Slice Susana begins by giving an example of [.].
During a recent digital Fireside Chat, Indicative CEO Jeremy Levy talked with Product School CEO Carlos Gonzalez de Villaumbrosia about: The career journey that led him to start Indicative. His experience building a product for product people. The future for people building digital experiences. And more. You can watch the full fireside chat on LinkedIn , or read on below for highlights from the conversation.
What’s the most difficult thing about prioritizing product enhancements? Prioritizing product enhancements is difficult for one simple reason — the product! Everyone wants to start with product features, and that’s the root of all evil. It makes everything more difficult. Here’s the simplest way to do prioritization. Features are the last part of the equation.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Image provided by Melon Heads Illustrating Being a product manager in a hungry, cross-functional, talented squad is exciting and satisfying. At the same time, it can also be stressful, confusing, and frustrating. When company priorities shift, squad structures and objectives change, and when the temperature rises across the organization to deliver results faster (never happens.), these feelings can quickly compound.
As we come to the end of the wild ride that has been 2020, perhaps it’s time to treat someone (or yourself) to an awesome gift. We’ve gathered a selection of gifts that are perfect for product people. Some of these are great for those of us who need a little technical upgrade for their [.]. Read More. The post Perfect Gifts for Product People appeared first on Mind the Product.
I've been working with teams that feel a ton of pressure. On top of the pressure, a senior manager says these words: “Failure is not an option.” When managers say that, they ignore all the possibilities for success. They put their heads down, ignoring ways to manage risk. When managers don't collaborate to manage risk, we increase the failure risk.
Diary studies is a research method which collects qualitative data by having participants record entries about the experience being studied in a log, journal, or diary. Entries can consist of text, video, audio, and/or images. Diary studies can be an excellent method to gather information over time. This method can provide valuable understandings and contextual insights about long-term user experiences, behaviors, and preferences.
Technical Product Manager at GPC Global Technology Center in Krakow. She has extensive experience in the area of Product Delivery and close cooperation with development teams. In her work, she tries to implement the scrum approach.
Richard Hall is the Director of Support Operations at Zapier , the platform built to democratize automation and eliminate manual “busy work” by enabling teams to integrate web applications and build smoother workflows. This is the fourth in a recurring series of articles looking at how modern support leaders are navigating the support landscape as it continues to evolve.
In 2020, we had to brush up on our skills. Building quickly and testing with users is key to many product people, but this year demanded a new approach when we couldn’t do our work in person. With that in mind, we’re revisiting our chat with Cookpad’s Head of Product for Premium Services, Philip Pantelides, [.]. Read More. The post Rapid Prototyping – Philip Pantelides on The Product Experience [Rebroadcast] appeared first on Mind the Product.
How I built a usable product through curiosity and iteration This December 2020, in the space of a little over a couple of weeks, I built a small open-source application. tinybreak.online is a tab in your browser that reminds you to take regular 20-second breaks, every 20 minutes. It helps ease the strain on your eyes from looking at the monitor for hours.
Product analytics sits at the intersection between your customer, your product, and your business goals. It’s a crucial part of how you provide continual value to customers, as well as how you grow your business. Product analytics keeps your team close to customer wants and needs throughout the product development process. Adience’s research highlights the power of product analytics.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
It’s safe to say that product roadmaps are a divisive topic. We’ve seen them in every shape and size and heard them dissected at length. But over the past few years, a growing number of product teams have started embracing the “now, next, later” roadmap format. And in fact, the “now, next, later” roadmap style. Read more » The post Beyond Now, Next, Later: A New Way to Structure Your Roadmap appeared first on ProductCraft by Pendo.
You’re a product manager, and you need to run a collaborative roadmapping exercise with various teams across your company. Not sure where to start? We’ll walk you through the process, step by step. What is a Collaborative Roadmapping Exercise? A collaborative roadmapping exercise is an ideation meeting. People from different departments brainstorm, share insights, and work together to determine what direction to take the company’s product next.
As we start to close out 2020, the mind starts to turn to 2021. I took some time out from my usual deep dives into product development topics to contemplate what I’d personally like to see happen in 2021 and beyond for us folks in product, development and venturing. These aren’t predictions; instead, these are general directions that it would be good for us product and development folks as a community to move in.
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