Melissa Perri

JULY 23, 2024

I wanted to share with you the framework I use when doing this. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are. At all of them, I start understanding the current state of Product Management.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Product Management University

DECEMBER 11, 2024

Our Training Courses Before AI The goal from inception was to make sure our clients walked away knowing exactly how to apply the best practices of our framework to their specific products, markets, business model and the culture of their organization such that they knew what good looked like for their unique circumstances.

Product Manager 130

Product Manager Product Management User Testing Management 130

Johanna Rothman

APRIL 23, 2021

(See Leadership Tip #4: Admit When You Don’t Know.). In addition, the more the people around you can exercise their critical thinking skills. Don, a CIO, attempted to “install” a common agile framework. The middle managers actively acted against the framework. I thought this framework would work for us.

Leadership 116

Leadership Weak Development Team Framework Agile 116

Intercom, Inc.

JUNE 29, 2018

Instead, they look for patterns and frameworks that are widespread and valuable. There are plenty of solutions, and one of them is Start, Stop, Continue – a framework to structure a retrospective for a team, career or project. If you can’t answer these questions, the whole exercise is biased and almost doomed to failure.

Framework 217

Framework Technical Review Construction Engineering 217

Lenny Rachitsky

FEBRUARY 25, 2025

Below, you’ll find what I believe is the most actionable, specific, and straightforward framework for crafting a strategy, for both your product and your company. As Chandra shares below, his framework sits on top of the best strategy wisdom out there (e.g. So we teamed up to make that happen.

Strategy 122

Strategy Technical Review Product Strategy Product Research 122

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. This was the situation Sören Weber and the Search & Flow team at trivago found themselves in.

Product Research 295

Product Research User Testing Customer Experience Research Software 295

ProductPlan

DECEMBER 15, 2020

You’re a product manager, and you need to run a collaborative roadmapping exercise with various teams across your company. What is a Collaborative Roadmapping Exercise? A collaborative roadmapping exercise is an ideation meeting. This environment can help you with every stage of the exercise: before, during, and after.

Roadmap 105

Roadmap Research Software User Testing Customer Feedback 105

The Product Coalition

FEBRUARY 4, 2024

Here is a simple framework to help you understand what they need, and more importantly — where are your current gaps. Ideally, this should be a group exercise. Your product’s value needs to be defined, delivered, and perceived as such by your customers. Try including marketing, sales, customer success, and the CEO in the discussion.

Framework 148

Framework Reporting Tools Definition B2C 148

The Product Coalition

JANUARY 28, 2024

Most products begin with functionality, but as I do this exercise with the companies I work with, they often realize that something is missing, even if the technical capabilities are there. Step 2: Deliver the Value Once you have a clear definition of the value, it’s time to make sure the product delivers that value. Stay tuned.

Framework 145

Framework Feedback Software User Testing Customer Experience 145

Intercom, Inc.

SEPTEMBER 24, 2019

Behaviors are assessed based on your ability to successfully work with others and on your demonstration of leadership in your role. Leadership can be demonstrated through: Project leadership: For instance, conceptualizing and realizing new and innovative product ideas. Performance is measured on two axes: behavior and results.

Feedback Software 222

Feedback Software Leadership Framework Software Review 222

Lenny Rachitsky

MAY 20, 2025

After stepping down a few weeks ago, he’s spending his newfound time crystallizing his most important leadership lessons learned over the past decade. Sadly, the organizational and senior leadership failure to even recognize the major role change is rampant. Running through this exercise has two key caveats.

Weak Development Team 117

Weak Development Team Data Visualization Technical Review Reporting Tools 117

The Product Coalition

MARCH 11, 2019

I’ve had multiple occasions recently to reflect on my own leadership philosophy. Not only have I been asked about it explicitly, but in several conversations with friends and others, the topic of leadership has come up with both positive and negative examples. So What is a Leadership Philosophy?

Leadership 103

Leadership Government Vision Positioning 103

Lenny Rachitsky

JUNE 15, 2025

Send your team weekly summaries with verbatim quotes from leadership meetings plus your interpretation of why they said it. Find where you can add unique value within that framework. When you disagree with leadership decisions, go through the “What if I’m wrong?” ” exercise.

Leadership 71

Leadership Vision B2B Customer Experience 71

The Product Coalition

MAY 19, 2022

Once the product-based revenue potential is rolled up across the portfolio, an enterprise number emerges to share with leadership. Of course, that product-driven revenue potential will be negotiated with leadership. A framework to ensure your strategic plan and long-term growth plan are product-driven.

User Testing 156

User Testing Product Research Leadership Customer Experience 156

Intercom, Inc.

JUNE 29, 2018

Instead, they look for patterns and frameworks that are widespread and valuable. There are plenty of solutions, and one of them is Start, Stop, Continue – a framework to structure a retrospective for a team, career or project. If you can’t answer these questions, the whole exercise is biased and almost doomed to failure.

Framework 181

Framework Technical Review Construction Engineering 181

BrainMates

JUNE 17, 2025

The issue isn’t the framework. A leadership team wants sharper focus. OKRs (Objectives and Key Results) are a goal-setting framework used by teams and organisations to align effort with strategic priorities. Visibility isn’t just for leadership. Most teams adopt OKRs to improve focus, alignment, and impact. Start small.

52

52

Mind the Product

FEBRUARY 5, 2018

Is it possible to create a framework for non-data decision making to increase psychological safety? The CEO needs to focus on the vision, then agree with the product leadership what the key areas of focus will be in order to deliver that vision – or at least move the needle significantly towards it.

Weak Development Team 118

Weak Development Team Leadership Data Visualization Customer Experience 118

People-First Product Leadership

APRIL 30, 2025

Here's a framework I use with my coaching clients: Tactical thinking : How do we solve this problem? Try this exercise: Take your current roadmap and ask "Why?" Consider drafting a strategy yourself, using frameworks like the Strategy Stack. There’s no one-size-fits-all path to strategic leadership.

User Testing 52

User Testing Customer Experience Research Software Analytic Tools 52

People-First Product Leadership

FEBRUARY 4, 2025

Career Transition Compound Effect Framework At the heart of successful career transitions lies what I call the Career Transition Compound Effect (CTCE). Commit to Continuous Learning : While exercising and during any breaks in the day, I increased my learning of CRM and tech opportunities. to offer 24/7 coaching services.

Data Visualization 52

Data Visualization Reporting Tools Research Software Technical Advisors 52

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Introduction: What Is Product Discovery? Petra: Okay.

Product Research 321

Product Research User Testing Research Software Feedback Software 321

The Product Coalition

JANUARY 26, 2021

Often described as the ‘North Star’ or ‘flag in the sand’ from which strategy and tactics flow from and build towards, Product Vision keeps leadership in sync with the front-line who in turn look to the vision for motivation and decision-making. Dan Pink’s Motivation 3.0 Tangible?—? a 5-day period of workshopping, making and testing.

Vision 187

Vision Product Research User Testing Workshop 187

The Product Guy

SEPTEMBER 6, 2019

Over the course of this program, I started to dig more into analytics, create a framework, and have this information handy at each sprint planning or backlog refinement session. At first, my product was deemed “important” by Senior Leadership and that helped me get to an end result without needing to stay on top of the analytics.

Data Visualization 186

Data Visualization Product Research Analytic Tools Feedback Software 186

Mind the Product

MAY 21, 2019

When leadership asked them to make a decision they got stuck in spin cycles because they didn’t know what they were trying to achieve. Eventually leadership would lose patience and make the decision, perpetually continuing the empowerment disillusionment cycle. They are easy to remember and guide engineers to make good decisions.

Research Software 188

Research Software User Testing CTO Coach Product Research 188

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. These are most often high fidelity mockups, but with the realization that they will never be implemented.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

People-First Product Leadership

NOVEMBER 5, 2024

Let’s revisit the framework. At the foundation, product sense begins as a blend of ‘art’ and ‘science’ With the rise of AI, the framework for achieving and maintaining product sense is evolving. Share People-First Leadership 2. People-First Leadership is a reader-supported publication.

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

The Product Coalition

OCTOBER 15, 2019

Here is what you should do: Set up time with your leadership teams to prioritise the goals for the next few months Share the goals and initiatives that are required to be prioritised before the meeting. The outcome is to create your initiatives/themes roadmap. Make sure everyone understands them, people don’t like surprises.

Roadmap 133

Roadmap Data Visualization Software Review Technical Review 133

Mind the Product

NOVEMBER 3, 2017

The Essentials 102 workshop (Rosemary King) is for seasoned product managers who want to expose their ideas and processes to some fresh air, rethink strategy and learn new frameworks that help structure decisions. All workshops are also a great opportunity for you to connect with other product managers during hands-on exercises.

Workshop 15

Workshop Data Visualization Magazine Customer Feedback 15

BrainMates

MAY 7, 2025

Many organisations have no structured tools or frameworks for articulating the needs of the product management role and rely on informal conversations alone to set expectations. To find out more about defining and using capability frameworks, read our white paper on the subject.

Feedback Software 52

Feedback Software Reporting Tools Product Manager Product Management 52

Mind the Product

SEPTEMBER 29, 2017

Such leadership often increases the credibility and effectiveness of product managers in the ecosystem. A framework I have successfully used to define a product management role by product lifecycle is depicted by the picture below. As in any leadership situation, you need to inspire commitment by getting buy-in. Obtain Buy-in.

Weak Development Team 131

Weak Development Team Customer Experience Customer Satisfaction Leadership 131

Product Talk

AUGUST 14, 2024

There’s a framework. There’s a framework. The Head of Product Coaching Matthew Ensor and CTO Brendan Wovchko partnered up and decided this was the way they wanted their teams to work together. But it wasn’t quite that simple. It’s stretched me to places that I never knew I could stretch.

Research Software 312

Research Software Product Research Engineering User Testing 312

Lenny Rachitsky

APRIL 25, 2024

” After leaving Stanford, she founded a nonprofit called Leaders in Tech, which applies the Touchy Feely principles to help Silicon Valley executives build their leadership and interpersonal skills.

Customer Feedback 126

Customer Feedback User Testing Customer Experience Leadership 126

SidsAvenue

MAY 31, 2020

Being in Leadership position is all about decision-making. Intuition/Experience To make better sense of data To judge if the data/information is good enough The 2 frameworks we discuss in this post are for managing Information/Data part of the decision making process. We will use this service as sample to test the 2 frameworks.

Framework 52

Framework Leadership Data Visualization Weak Development Team 52

The Product Coalition

DECEMBER 31, 2023

As you might have noticed from reading this blog, I share many stories related to my personal relationships as a means to talk about product leadership. Often it’s because so much of product leadership is about relationships. Identifying Bottlenecks I write here a lot about the pirates’ metrics framework.

User Testing 144

User Testing Workshop B2B Leadership 144

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. It is the only thing”.

Product Manager 174

Product Manager Product Management Management Management 174

Intercom, Inc.

JULY 30, 2018

You should confidently exercise your license to sell. It happens for a multitude of reasons — loss of budget for the project, change of leadership, better competitive offering. But here’s where I’d argue you should confidently exercise your license to sell. Re-engage your cold leads. Comment below or drop me a line on Twitter !

Inbound 157

Inbound Strategy Outbound User Testing 157

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Instead, it’s an ongoing exercise to capture relevant differences between your customers.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Coalition

NOVEMBER 24, 2020

On the other hand, the Scrum Master theses also cover, for example, the relationship with the Product Owner, they deal with agile metrics, and how to kick-off an agile transition, thus moving beyond the original framework of the Scrum Guide. The role of a Scrum Master is primarily one of servant leadership?—?or or “true leadership”?—?and

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167