Alchemer Mobile

MARCH 26, 2021

Your team should have explicit data that has come directly from customers’ mouths (surveys, ratings and reviews, message centers, etc.) As you’ll be able to see after going through this exercise, simply letting people leave any feedback they want on the app store isn’t useful or productive. Message centers. Love Dialog.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

Folding Burritos

JANUARY 25, 2018

If we stop to think a little bit about our internal communication strategy we can be both more effective in getting the message through, and reduce the amount of time we spend on this (having specialized communication tools for PMs would help even further, but I’m working on that ). The communication dimensions. When should we say it?

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

The Accidental Product Manager

OCTOBER 23, 2023

When Peloton first showed up on the market, their brand of expensive at home exercise bikes really took off. People liked to be able to exercise at home while pretending to exercise with other people via video links to live classes. Then the pandemic hit. If a customer cancels, Peloton would take back the bike with no charge.

Product Management 73

Product Management Product Manager User Testing Management 73

Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

MAY 29, 2024

Test your product prototype and note usability or UX design improvements. Maze – best tool for user interviews and testing. It's a multi-faceted discipline that involves understanding user needs , generating ideas, developing concepts, prototyping , testing, and iterating until a final product is ready for launch.

Data Visualization 74

Data Visualization Research Software Feedback Software Analytic Tools 74

The Product Coalition

FEBRUARY 24, 2023

I’ll make my last cup of joe, visit coworkers in their offices, or review personal items like emails or messages from friends. This consists of writing my book, getting errands done, talking to friends, or other hobbies (exercise, gaming, reading). 3–4 PM is when I can block out some time to get focused work done.

Technical Review 106

Technical Review Feedback Software Product Research Messaging 106

Userzoom

APRIL 19, 2018

Hence we’re bringing you this series of weekly UX beginner’s guides, aimed to help all the newbies of the UX testing world. This week: tree-testing! Here we’ll be answering the following questions: what is tree testing? How do I run my own tree testing? What is tree testing? What are the benefits of tree testing?

User Testing 76

User Testing Product Research Testing UX 76

Product Talk

OCTOBER 20, 2021

Rebecca’s company, Optimal Workshop , makes a suite of UX research tools primarily focused on helping researchers, designers, and other product folks with a few key tasks: evaluating and improving how things are labeled and organized, running quick surveys, and collaboratively capturing and analyzing notes from interviews or usability tests. “As

Product Research 148

Product Research Research Software Technical Review Data Visualization 148

UX Planet

MAY 3, 2024

I’ve written in the past on the topic of Job Interviews , and my focus then was on some key recommendations for both applicants and employers, and how can both sides get the best out of this exercise. What was unheard of, is the fact that one of them was using that test to capture/pitch for new client engagement. Document everything.

Research Software 81

Research Software Product Research Document Positioning 81

The Product Guy

APRIL 9, 2019

The idea is to treat the strategy as a prototype that will undergo many iterations and testing. Some fundamental principles I found helpful when starting this exercise, Keep it short and sweet so that you can quickly memorize the core message. The more I apply the strategy, the louder the message becomes.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

NOVEMBER 19, 2022

Userpilot can help product service managers collect user feedback, analyze user behavior data and improve communication via in-app messaging. On the one hand, they deal with market research and messaging just like the marketing team. These are not one-off exercises. Want to see how? Book the demo! Act as brand managers.

Data Visualization 91

Data Visualization User Testing Research Software Feedback Software 91

The Product Coalition

APRIL 22, 2021

In our specially designed auditions, product managers perform real-world exercises to assess how they think about problems in an environment where nobody from the company knows anything about their experience, their background, or their formal education. Design a new type of exercise equipment for people under the ages of 15.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

Mironov Consulting

FEBRUARY 28, 2024

”)  Building software is a complex intellectual team exercise, not simply reading specs or typing.    There’s a ton of real-world evidence that overloading a system or team delivers less total output, so starting more things means finishing fewer of them. 

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

JANUARY 26, 2023

Test your assumptions about user needs with beta and usability testing and collect user feedback to understand their pain points better. It also requires continuous product discovery, user testing , and building diverse teams to name just a few. The only way to check that is by testing the product with real users.

Product Research 89

Product Research Feedback Software Research Software User Testing 89

The Product Coalition

FEBRUARY 22, 2021

It’s an intensive and fun exercise where you put a thing you’ve built through its paces. Furthermore, bug-bashing sends a message to your team and stakeholders that you care about product quality and reinforces the standards you’ve set. Most often, QA happens in a Test environment with regression tests in Staging.

User Testing 104

User Testing Feedback Software Customer Feedback Customer Experience 104

Business of Software Conference

AUGUST 30, 2019

Claire Suellentrop (Founder/CMO, Userlist.io) – Get Out Of The Echo Chamber: How To Use JTBD To Perfect Your Product’s Messaging from Business of Software Conference. So although it says positioning on the schedule this is going to be about messaging. So messaging is really how you feel fuel for the race. (

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Mind the Product

NOVEMBER 1, 2017

A thorough persona workshop, including profile building and persona activating exercise, can take up to two days. Persona Activating Exercises. If time allows, I strongly recommend you do some persona activating exercises. The two most frequent exercises I use in my workshops are: Write lines. It’s just a messaging queue.”

Construction 91

Construction Workshop User Testing Customer Experience 91

The Product Coalition

APRIL 2, 2022

Innovation implies risk, and we know many ways to minimize it, but there is nothing riskier than not having new ideas to test. Communication Listening openly and sending convincing messages. you can test more changes faster. Some of the brightest ideas and more robust changes came from the team, not me.

Product Management 152

Product Management Product Manager User Testing Customer Experience 152

Userpilot

JUNE 19, 2023

Start with a clear goal and define your success metrics, visualize the flow, conduct detailed analysis, use what you’ve learned to prioritize improvements , and continually test and iterate as you go. with contextually relevant tooltips – or another form of in-app messaging – to help them understand your tool).

Data Visualization 79

Data Visualization Analytic Tools User Testing Customer Experience 79

The Product Coalition

SEPTEMBER 9, 2022

Every product has features that are designed around the core of a company’s product/market fit (PMF), while other features can be used to test new growth initiatives, new lines of revenue, or to optimize the customer experience. Building products that are long-lasting and retain users is truly a challenging exercise.

Feedback Software 120

Feedback Software Analytic Tools User Testing Data Visualization 120

Product Innovation Educators

FEBRUARY 20, 2023

User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. Once we’ve figured out how we’re going to be better or different, we need to figure out how to position and message our product. 36:52] What tips do you have for testing?

User Testing 102

User Testing Product Management Product Manager Data Visualization 102

ProductPlan

SEPTEMBER 20, 2022

Data drives our decisions, and A/B tests are the norm, gut feelings and hunches don’t carry much weight anymore. This might lead some product professionals to bypass their own spidey senses in favor of simply facilitating prioritization exercises. Now is the time to think about exercising those muscles. Is it testable?

User Testing 52

User Testing Development Product Research Customer Experience 52

UX Studio: Product Management

NOVEMBER 19, 2021

This is followed by 5 key stages: Empathize, Define, Develop, Prototype and Test. Finally, it’s time to prototype and test the idea. There is no exact science to getting through the first stage without ups and downs leading to better results, but exercising empathy can help. Tools to analyze the exercise of empathy.

UX 93

UX Customer Experience User Testing Data Visualization 93

The Product Coalition

SEPTEMBER 3, 2019

Last week I was lucky enough to attend one of their conferences to sample some of their learnings from design thinking, usability testing and omnichannel experiences. They were an enriched, jam-packed three days so here’s my attempt of summarising 300 slides, umpteen exercises and an unhealthy amount of post-it notes.

User Testing 60

User Testing UX Product Research Technical Review 60

The Product Coalition

APRIL 12, 2021

This is a hard exercise when you have 10 priorities you’d like to list, but it also helps you recenter. The predefined topics will consist of a short presentation on a specific topic (roadmapping, bias in user research, AB testing, etc) followed by questions and experience sharing by other members.

Customer Experience 114

Customer Experience Product Management Product Manager User Testing 114

UX Studio: Product Management

AUGUST 1, 2021

The ideas were tested and researched in a pleasant way. The last round of user tests showed the prototype was seamless and easy to use. They can tell you whether your design is better or worse than another (through A/B testing). For example, let’s choose “Engagement” for the product YouTube for this exercise.

Data Visualization 132

Data Visualization Customer Feedback Customer Experience User Experience 132

ProductPlan

APRIL 25, 2023

This entails customer and market research, internal prioritization exercises, and tying back product goals and metrics to organizational targets and KPIs. They also add credibility for the entire product organization since they bring far more data to strategy debates and prioritization exercises.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

Product Research 130

Product Research User Testing Feedback Software Research Software 130

UX Studio

SEPTEMBER 20, 2018

A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. Since they still had an existing version of the product, we decided to run user tests (with mini interviews ) to find out where the customer onboarding process went wrong.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

The Product Coalition

DECEMBER 11, 2023

Leah eventually started using the tool as the team consistently sent her messages through it. With a strong commitment to Slack, the team expanded its usage by opening additional channels for specific discussions, such as product updates and A/B test results. For instance, they invited their product manager, Leah, to join Slack.

User Testing 78

User Testing Customer Experience Systems Review Enterprise 78

Andrew Chen

AUGUST 10, 2023

days when folks would combine their favorite random set of product mechanics — disappearing text messages sent to strangers near you, but you can only reply with a video — and launch them as the latest app (Disappr! Is there a way for me to test that positioning in user testing or otherwise?

User Testing 80

User Testing Analytic Tools Customer Experience Weak Development Team 80

Mind the Product

JANUARY 22, 2019

We’ve been doing market research for Mapping for Product Managers and it quickly emerged that mapping exercises, whether they are user journey maps, service blueprints, technical audits, or a combination therein, are among the most difficult practices in Product. I have a hunch that we’ll be hearing from Wardley a lot in the coming year.

Research Software 144

Research Software Product Research User Testing Data Visualization 144

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

Below are some of the high-level category of KPIs you want to continuously measure and many of them would have come out of the exercises we covered in the previous couple of posts. As I mentioned above, once you have defined your business formula and found your critical event, the rest is relatively simple.

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

The Product Coalition

JUNE 2, 2020

The concept I describe below is tested, proven, and modeled after my virtual Professional Scrum training classes. This way, we can test whether Zoom and Google Apps are working and build initial rapport among the participants. My solution to this challenge is going the extra mile regarding the remote agile event planning.

Agile 78

Agile Events Certifications Document 78

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

Product Strategy Should Facebook consolidate its messaging apps? This, and the structure of the system design interview, which tests a candidates knowledge, problem-solving, and high-level thinking, makes this round a great test of how a new software engineer will perform on the job. See our example answer to this question here.

Software Engineering 52

Software Engineering Software Review Engineering Technical Review 52

Sachin Rekhi

FEBRUARY 16, 2020

It helps designers understand the guideposts around the experience they need to design, it helps engineers understand the subtleties of the experience they need to implement, and helps testers understand the expected behavior of the experience they need to test. Design: Product Roadmap.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

UserVoice

MARCH 28, 2018

Simply put, people did amazing things trying to encapsulate complex ideas and messages into a limited, 140-character space. Nobody is perfect, and no software ever ships without bugs of some form — either edge cases that weren’t fully tested or simply use “in the wild” that couldn’t be easily predicted.

Product Management 100

Product Management Product Manager Reporting Tools Customer Experience 100