UX Planet

MARCH 3, 2025

Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Key Design Considerations: Clear Value Proposition: A concise and compelling message communicates why a business standsout.

Reporting Tools 55

Reporting Tools Magazine Software Review Customer Experience 55

UX Planet

JULY 17, 2025

These tools generate layouts and components from scratch — but they don’t yet understand or enforce your team’s actual design tokens, platform guidelines, or component libraries. Ask AI to generate variations on how to convey the same message — e.g., Existing design systems are still mostly ignored.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

Usersnap

NOVEMBER 18, 2024

User Engagement Management Tailor your updates to maximize impact and gather valuable user insights: Segmentation & Targeting: Reach the right audience with the right message. It provides various methods to notify users about updates, including in-app notifications and push messages. Targeted messaging for specific user segments.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

MARCH 21, 2025

Follow accessibility guidelines (WCAG). I use mobile app analytics to track: User interaction with in-app messages to see which prompts drive engagement. With the right data, I can trigger contextual in-app messages , push notifications, and in-app purchase prompts based on real user behavior.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

UX Planet

JANUARY 18, 2025

Although it might require effort from another person to take the images, it is only 4 images with specific guidelines tailored for the AI algorithm. Make marketing more personal: For example, sending emails with pictures that include the customer instead of generic models makes the messages more relatable and engaging.

Customer Experience 102

Customer Experience User Testing Data Visualization ChatGPT 102

Userpilot

MARCH 24, 2025

A professional with a strong grasp of app performance, security, compliance, and platform guidelines. Experience leading product teams building consumer products in personal productivity, search, education, or messaging. Someone who understands the unique challenges of iOS and Android development, including offline-first applications.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. The design guidelines for Android (Material Design) and iOS (Human Interface) vary, so consider the specific design for personalization. Also, consider time zones when scheduling messages.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

MARCH 9, 2025

For example, if you take the in-app route, try Userpilot to trigger in-app messages inviting users who match the criteria to participate in a user interview. Send targeted in-app messages with Userpilot , using modals, banners, and tooltips to improve engagement.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

UX Planet

JUNE 30, 2025

Regional banks also saw success: First Horizon Bank’s marketing team integrated AI to predict client needs and personalize messages, reporting “promising results” in deepening customer relationships. AI also enabled conversational engagement through chat and messaging interfaces. in-app chat, WhatsApp banking, etc.) In the U.S.,

Data Visualization 67

Data Visualization Banking Reporting Tools Analytic Tools 67

Userpilot

MAY 29, 2025

The company drastically changed its interface, merging stories and private messages into a single, confusing feed. Most designers do this by relying on the Web Content Accessibility Guidelines (WCAG). Use haptics, loading animations , visual cues, and toast messages to acknowledge actions. Follow platform guidelines.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Userzoom

AUGUST 8, 2019

Here are some guidelines about testing prototypes: 1) Choose the most relevant research questions based on your prototype fidelity. For example, Clicking a CTA, selecting an item, or opening a message. The post Six guidelines for successful prototype testing appeared first on UserZoom. Validating prototypes is not enough.

User Testing 128

User Testing Product Research Testing Customer Feedback 128

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. You could say these guidelines are a catalyst as they help you get to the final design much faster. The 11 user interface guidelines for enhanced engagement include: 1. Add in-app messages via banners.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

UX Planet

AUGUST 8, 2024

Tooltips should display a clear and concise message that helps users understand the UI interactions. Take care of accessibility guidelines while designing tooltips. Keep the message short and to the point. The primary purpose of a tooltip is to convey a clear and effective message. Avoid using technical jargon.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

SEPTEMBER 30, 2024

What is a messaging strategy? A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Why should you have a solid messaging strategy? This helps you stand out and connect more deeply with your target market.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Intercom, Inc.

SEPTEMBER 15, 2022

And when typing a message, there is a lot more room for ambiguity and misunderstanding, even when the interlocutors know each other well. Together, they’ll talk about the evolution of emojis, recent trends in business messaging, and how organizations can use emojis to build better relationships with their customers. Enter the emoji.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129

Alchemer Mobile

FEBRUARY 2, 2021

Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. App promo videos take your marketing to the next level by bringing your messaging to life. Need a hand getting started?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Folding Burritos

FEBRUARY 13, 2018

The main goal was to show that by thinking about what , when and to whom we need to communicate , we can find different ways to get the message across without spending so much time on it. It groups tasks by type, which you can then filter by whichever statuses that mean “In Progress” to you.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Intercom, Inc.

NOVEMBER 17, 2021

Writing a clear, timely, and empathetic message to your customers is a very sought-after craft. For the past 25 years, she’s been helping people and businesses draft their own style guides and write better emails, chats, and social media messages to improve both communication and the customer experience. Say it like you mean it.

Messaging 118

Messaging Customer Experience Branding Airlines 118

Userpilot

JANUARY 20, 2024

How can message mapping support your company’s communication with customers and drive product engagement ? We also show you how to create a message map for your SaaS! Utilizing message mapping ensures all team members’ alignment in their communication across various channels. Let’s get to it! Book the demo!

Messaging 100

Messaging User Testing Research Software Analytic Tools 100

The Product Coalition

JUNE 21, 2021

Web Content Accessibility Guidelines Comprehending accessibility laws is not an impossible task, and once you’ve mastered understanding the policies, there’s still the matter of understanding what you as a designer can and cannot do when you build accessible software. They specify how to make website content more inclusive and accessible.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Userpilot

DECEMBER 15, 2022

Do you need an in-app messaging strategy? It also looks at different kinds of in-app messages and what they’re most suitable for. In-app messaging relies on contextually-triggered messages to communicate with users and support them at different touchpoints in the user journey. What is in-app messaging?

Feedback Software 98

Feedback Software Analytic Tools Messaging User Testing 98

Intercom, Inc.

SEPTEMBER 17, 2019

Onboarding splintered in another part of the app (Messages tab). A cohesive set of guidelines and principles. For instance, while we were designing the specific levels and steps that would go into our Onboarding Home release, we also used the framework to design reusable components, guidelines and design principles.

Onboarding KPIs 188

Onboarding KPIs Customer Experience Framework Product Research 188

Intercom, Inc.

DECEMBER 5, 2018

What we achieved is making our web Messenger accessible and compliant with the Web Content Accessibility Guidelines 2.0 The Web Content Accessibility Guidelines (WCAG) are a shared set of technical standards that explain how to make web content accessible to people with disabilities. A shared framework for web accessibility.

User Testing 150

User Testing Customer Experience Engineering Messaging 150

Roman Pichler

APRIL 5, 2022

Ground rules are guidelines that foster a collaborative mindset, encourage participation, and help the participants treat each other respectfully. Do not engage in side-conversations and don’t answer messages on your electronic devices. 7 Establish Ground Rules. Use reactions in online meetings to signal that you want to say something.

Product Management 318

Product Management Product Manager Weak Development Team User Testing 318

Intercom, Inc.

JUNE 11, 2019

Whether you use a welcome page as the first step in your onboarding experience or to simply highlight your app’s best features, there are a few basic guidelines you can apply for using this page to capture a user’s attention – and keep it long-term. Find out how to help your users reach their "Aha" moment.

User Testing 203

User Testing Customer Experience Data Visualization Download 203

Intercom, Inc.

MAY 11, 2021

At Intercom, in instances where a conversation escalates and a macro doesn’t resolve it, support managers are given strict guidelines to immediately take over the conversation and make sure that the support rep is okay after receiving an out-of-line message.

Customer Experience 221

Customer Experience User Testing Customer Feedback Reporting Tools 221

The Product Coalition

OCTOBER 26, 2021

Here are a few guidelines to help you re-establish trust when you feel you are in a constant uphill battle. I got this message as part of a Facebook discussion on the role of the product leader. That’s when you know that the message has truly sunk. We need them to follow our guidance, and that cannot happen without trust.

Leadership 186

Leadership Messaging Customer Experience Travel 186

The Product Coalition

JANUARY 15, 2021

typically, designers know the guidelines, this is by no means a rockstar skill:D In terms of product design, two concepts need to be built?—?separately whether a user needs to send a message or purchase the premium app version/ browse a pic. It means that your current priority is to adapt the design for Android and iOS guidelines?—?for

Feedback Software 167

Feedback Software UX User Testing Customer Experience 167

Alchemer Mobile

MAY 19, 2023

It’s simply a way of sending an invitation to take a survey via a text message (SMS – Short Message Service) to somebody’s mobile device. Regulatory Changes However, due to regulatory updates from carriers, there are several new requirements for sending messages to mobile devices.

Product Research 130

Product Research Messaging User Testing Customer Feedback 130

Alchemer Mobile

SEPTEMBER 19, 2019

If you need background location access for your app to work, you need to do a fantastic job of messaging this particular need and you might want to prompt people to let them know you are tracking them in the background. So, why does this matter? If you think Sign In with Apple won’t take off, think again.

Technical Review 200

Technical Review Technology Product Marketing Marketing 200

The Product Coalition

MARCH 14, 2023

With this information, you can improve the guidelines given to the user on the UI of your app. Rather than showing an error in the month day year format, pre-set the format for the user so they don’t get frustrated by an error message. There are many more errors you’ll be able to identify with session replay.

User Testing 148

User Testing Analytic Tools Research Software Data Visualization 148

Product Talk

NOVEMBER 8, 2023

We started with her sending a message like, “Hey, it looks like you haven’t come to a community call. So we’ve reframed all the messages to be more like, “Hey, it looks like you haven’t joined one of our community calls. She’s just trying to make you aware of what things exist. You should come to the next one.” Do I not belong here?

Product Research 308

Product Research Research Software Books Analytic Tools 308

Gainsight

JUNE 4, 2019

You can create personalized messages with ultra-relevance to a user’s app activity, job title, role—or all three. We’ve created an In-App Engagement Starter Kit with guidelines and frameworks to help you set up your in-app engagement strategy. What would’ve been better timing or messaging? The post Is In-App Messaging Unethical?

Messaging 63

Messaging Customer Communications Customer Experience Framework 63

Emerge Insights

OCTOBER 30, 2019

Something as mundane as an email spam filter utilizes machine learning to detect patterns of spam messages, while similar machine […]. The post Five UX Guidelines to Embed AI in Your Enterprise Applications appeared first on EMERGE | Digital Product Agency.

Enterprise 49

Enterprise UX Artificial Inteligence Messaging 49

Arkenea

JANUARY 25, 2025

Here we’ve created a comprehensive guide to understanding HL7 messages and its benefits: An Overview of HL7 Messages Health Level Seven (HL7) is a revolutionary messaging standard that facilitates data transfer across disparate systems. Get in touch with us here for a free consultation on your idea.

Messaging 52

Messaging Research Software Healthcare Technical Review 52

Product Management University

JANUARY 18, 2019

Adhere to these three guidelines and marketing and selling value will be a lot easier. Build messages around real-world customer scenarios with emphasis on WHAT buyers are trying to accomplish in those scenarios and WHY each is important to their success. The Playbook: Make It More About the Buyer – Way More!

Positioning 113

Positioning Differentiation Workshop Messaging 113

Product Management University

NOVEMBER 2, 2021

We all want salespeople to willingly use positioning that comes from corporate and/or product marketing so that our value message is delivered with high impact and consistency. If that’s going to happen, follow these guidelines. Make It Consumable. Easier to understand. Easier to sell. Easier to buy.

Positioning 130

Positioning Presentation Workshop Differentiation 130