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Inspire resilience: 6 essential rules for product leaders

Mind the Product

Discover six essential rules for product leaders to build resilient, adaptable teams through safety, collaboration, and continuous growth. Empower and support your team amidst constant change and innovation. Read more » The post Inspire resilience: 6 essential rules for product leaders appeared first on Mind the Product.

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Launching a Customer Effort Score Survey: The Ultimate Guide

Userpilot

A Customer Effort Score (CES) survey is a powerful tool for assessing how easy it is for customers to interact with your product. It helps you identify areas for improvement and enhance the user experience. In this comprehensive guide, we’ll walk you through: How to implement a CES survey and collect valuable feedback. The best times to launch your CES surveys.

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How to Facilitate a Strategic Account Planning Meeting With Customers

Product Management University

In its simplest form, strategic account planning is your ability to help customers define success in measurable terms, then lay out a roadmap that leads them to their definition of success. If you’re a customer success manager, there’s nothing worse than feeling like you’re in constant reaction mode with a never-ending to-do list, hence the value of a well-structured strategic account plan.

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Navigating the Valley of Death: About Deep Tech Product Management

The Product Coalition

Sometimes investing in deep tech requires truly innovative product management strategies and frameworks. In the ever-evolving landscape of technology, a transformative trend has emerged: A surge venture capital and corporate investments in deep tech. This paradigm shift signifies a strategic move by investors, acknowledging the immense potential and disruptive power of deep tech innovations.

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Don’t Get Left Behind: Leveraging Modern Product Management Across the Organization

Speaker: Kat Conner

The challenge of delivering the right product at the right time while aligning with strategic objectives is more pressing than ever. Product management is evolving and gaining greater recognition as the means to creating this connection. Join our upcoming webinar and learn how to streamline your product development processes, infuse product thinking across the organization, and bridge the gap between vision and delivery.

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Meet the Product 50 Winner: Adam Nash

Amplitude

In this inaugural installment of our Product 50 interview series, get to know the winner of the Best Social Good Product Leader category: Adam Nash of Daffy.

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Audacious Innovation

Ronke PM

We are currently experiencing an era of audacious innovation. This can be observed across multiple sectors where artificial intelligence (AI) and robotics are pioneering bold and fearless innovations. These advancements are set to address the myriad challenges businesses of all sizes face continually. Significant progress has been made in several areas, including robotics, data analysis for strategic decision-making, medical diagnostics, and autonomous driving.

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On saying no

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more help, check out my PM recruiting service (helping you hire Sr. PMs and VPs of Product), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!).

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User Journey vs. User Story: How Are They Different?

Userpilot

Are you unsure what the difference between a user journey and a user story is? Both are helpful for your product but have slightly different outcomes. This article will dive deep into user journey vs. user story and share how they differ. TL;DR Customer journey maps visualize user experiences, highlighting steps, touchpoints, emotions, pain points , and opportunities for improvement.

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490: Product Process: Fourth of Seven Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

How product managers can master product process Watch on YouTube TLDR – The Product Innovation Charter (PIC) is a short document that provides direction and alignment for a product development project. – Stage-Gate and Agile Stage-Gate are popular product development processes that manage risk and incorporate Agile elements. – Jobs-to-be-Done theory focuses on understanding the customer’s underlying needs and the jobs they are trying to accomplish with a product.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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Navigating AI bias: Insights and strategies – John Haggerty (Founder, The PM Insider)

Mind the Product

Discover the intricacies of bias in generative AI in product management with John Haggerty, Founder of The PM Insider. In this week’s episode, John unveils the layered complexities of AI innovation, navigating the ethical realm of the AI revolution reshaping businesses. Featured Links: Follow John on LinkedIn | The PM Insider | IBM AI Fairness 360 | Google’s ‘What If’ AI Tool | Aequitas Bias Read more » The post Navigating AI bias: Insights and st

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Guide to Writing an Effective Problem Statement

ProductPlan

For product teams, having a well-defined and researched problem statement can be crucial to the success of their product development. But how exactly do you create one? Product teams should start by considering the components of a problem statement. Key Components of a Problem Statement Problem : Outline what the problem appears to be. What problem do you hypothesize you can provide a solution for?

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Building AI Products: Lessons Learned About The Nuances

The Product Coalition

Both AI and non-AI product managers leverage the same core product management skills. But what are the subtle differences?

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12 Different Types of Customer Support For SaaS Companies

Userpilot

Customers aren't all the same, so you need different types of customer support to address the needs of different kinds of customers. Some may call you when in trouble, while others want to fix it without interacting with you. As a result, you need variety in your customer service solutions to properly assist each customer. This article explores 12 of the most important customer support types and how to approach them to consistently deliver outstanding customer experiences.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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Top 10 KPIs that Matter for Product Manufacturing

Gocious Blog

Key Performance Indicators (KPIs) are only useful when measured, tracked, and analyzed. While there are certain standard KPIs that most organizations will use, such as time to market and cost of development, the rest will depend on the company’s goals and the nature of its products.

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The critical role of customer voice in product management

Mind the Product

In this article, Prashant Mahajan, Founder of Zeda.io, explores the importance of the voice of customer, the challenges of integrating customer feedback, and effective strategies to navigate these challenges for sustained innovation and growth. Read more » The post The critical role of customer voice in product management appeared first on Mind the Product.

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Power of Emotional Design: The Secret to User Engagement

UX Planet

Making interfaces that are both aesthetically beautiful and practical is no longer sufficient in the rapidly changing field of UI/UX… Continue reading on UX Planet »

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Future Looks Bright for The Buy BVI Trade Expo

The Product Coalition

Organic food. Fashion accessories. Books. Cosmetics. Marine technologies. Solar equipment.

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Harnessing Mobile-Led Growth: The Case for Mobile App Performance

In an increasingly mobile-first world, successful mobile apps have become a key driver for business growth. However, many companies still struggle to find success in the highly competitive mobile market. While many factors determine the success of a mobile app, one of the most important and often overlooked is app performance and its effect on the user experience.

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23 Best User Experience Research Tools of 2024

Userpilot

What if you could get into your user’s brain? Would you have a better understanding of how they interact with your product? You bet! Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.

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60 Seconds of Johanna’s Writing WIP for May 24, 2024

Johanna Rothman

My podcast this week is from the speaking book. Not part of the podcast, but writing information that might help you see how I write. I think I finally discovered how to write the introduction and first chapter. Too many books have boring introductions and first chapters. So I cycle through mine to find the gems that make the book draw the reader in.

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SUNDAY REWIND: Deciding what to build after achieving product/market fit by Yuhki Yamashita

Mind the Product

This week’s Sunday Rewind is a 2022 #mtpcon London session with Figma VP of product, Yuhki Yamashita, on what to build after reaching product/market fit. Read more » The post SUNDAY REWIND: Deciding what to build after achieving product/market fit by Yuhki Yamashita appeared first on Mind the Product.

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Deliciously Smart: Exploring the Role of AI in Food Industry

UX Planet

By Mary Moore, copywriter at Shakuro Are you a food industry startup or product owner facing challenges in production efficiency, quality control, or taste consistency? The tantalizing world of Artificial Intelligence beckons, offering a transformative solution to your startup’s pressing woes. Imagine a realm where production processes are flawlessly optimized, taste profiles are consistently perfected, and quality control reaches unprecedented levels of precision.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Agile Implementation Strategies for Manufacturing Excellence

Gocious Blog

Manufacturing companies that want to enhance their competitiveness, flexibility, and responsiveness are adopting Agile methods , at least in a hybrid framework. This switch enables their software and hardware teams to collaborate more effectively while enhancing their overall product development process. Following Agile principles also brings companies closer to their customers by studying their needs, incorporating feedback into prioritization processes, and encouraging innovation at all stages

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How to Measure Product Adoption and Retention Rates? A Guide

Userpilot

Wondering how to measure product adoption and retention rates? If yes, this article is exactly what you need! Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. TL;DR Tracking product adoption and retention rates helps you understand how users engage with the product and identify potential roadblocks in the customer journey.

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Two Ways (& One Caution) to Use an Iteration Contents Chart to See Project Progress

Johanna Rothman

When I wrote Manage It! Your Guide to Modern, Pragmatic Project Management , I included this chart, the Iterations Content Chart as part of a possible dashboard. I created that chart to clarify the challenges a specific team faced. They had problems with multitasking and the inevitable changes. The first way to use an iteration contents chart is to gather data and answer questions.

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ONE THING on Unmeetings

Product Culture

The higher up your stakeholder is in the organization, the more difficult it can be to get their time and attention. For the most elusive stakeholders, consider an Unmeeting. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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How did I bring UX into my Agile product team?

UX Planet

Photo by Jan Tinneberg on Unsplash Disclaimer: This article has been sitting in my drafts for 4 years. Wow! I completely forgot about it until I saw it today and immediately decided to publish it. I mean, why not? Recently, due to my urge to learn more about UX Design and thanks to my employer, I attended a virtual UX conference conducted by the Nielsen and Norman Group (NN/g).

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So You Need To Develop Your Product Sense

The Product Coalition

Using the Cynefin Framework to diagnose problems and guide decision making.

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8 Best A/B Testing Software for Product Growth

Userpilot

A/B tests play a crucial role in driving product adoption, which makes it important to choose the right A/B testing software to run them. It can help you dig deeper into user behavior and understand what resonates with them. Also, you can make evidence-based decisions to improve user retention and engagement. In this blog, we’ll handpick a few A/B testing tools worth your attention.