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What founders need to know about acquisitions: Shopify’s Daniel Debow on M&A lessons from selling three startups

The Review by First Round

His most recent startup, Helpful, was acquired by Shopify in 2019. Before that, he co-founded Rypple which was acquired by Salesforce in 2011. His first startup, Workbrain, was acquired by Infor in 2007. In our conversation today, we focus on all the moving parts of running an M&A process as a startup.

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Customer retention is the new conversion

Intercom, Inc.

What you realize is today there are dozens of ways to get your first hundred, your first thousand, your first ten thousand, or even your first million users, so much so that Benedict Evans tweeted: A cool new messaging app getting to 1m users is the new normal. Keeping them, and getting to 100m, is the question. The second business is Slack.

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Bob Moesta on unpacking customer motivations with Jobs-to-be-Done

Intercom, Inc.

Des: For business owners, startup founders, and anyone from designers to product folks, JTBD is a way to understand the situations and motivations that would trigger your would-be customers to evaluate your product. I constantly see software folks, people building startups, struggling to know where to stop. Why does he want it?

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Top 7 Explainer Video Production Companies For 2020

The Product Coalition

Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively. Explain Ninja has become a choice of startups and world-famous brands, such as Pipedrive, Codio, MyTaxi, Swiss Fin Lab, Boostation, Plato, Young Alfred, and plenty of others.

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Nir Eyal on designing healthy habits – and the psychology behind them

Intercom, Inc.

When I started writing about this in 2011, the general sentiment was these companies just got lucky, right? But now we use startup methodologies: we talk to customers and listen to what they say. If you send a message for X number of days, you get a little reward that says,“Hey, you have been consistent over X number of days.”.

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The Little Things

The Product Coalition

Many of these will surely make for good investments (have made some myself), but, as explained below, their effect on the startup zeitgeist at large concerns me. The lean startup method , once admittedly and unwisely elevated to “necessary and sufficient” status (it’s merely necessary, not singularly sufficient?—?more

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The Future of Product Management: Top Trends to Look Out For

Userpilot

It’s been over 22 years since the Agile Manifesto was released and The Lean Startup by Eric Ries was published in 2011. Integration of agile and lean methodologies Agile and Lean methodologies are nothing new. Yet, both methodologies remain incredibly influential in SaaS product management, and it’s not likely to change.