Mind the Product

JANUARY 3, 2020

We launched in 2013 and redesigned the app in early 2018. Having developed this first version, we then tested our work with a professional blind tester. To no one’s surprise, the tests produced another list of comments and required fixes. During testing, we discovered that blind users find things that other users don’t notice.

Data Visualization 203

Data Visualization User Testing Customer Experience Product Research 203

Product Innovation Educators

APRIL 15, 2024

The story of T-Mobile starts in 2013 when John Legere declared war on the other three major carriers and started the uncarrier moves. We feature the financial case as part of the ambiguity that has to be tested away before we go big on our Big Bets. Over the next five to ten years, T-Mobile underwent 12 sets of uncarrier moves.

Product Manager 310

Product Manager Product Management User Testing Product Research 310

Intercom, Inc.

DECEMBER 10, 2019

Back in 2013, our head of engineering Darragh coined this mantra: Shipping is our heartbeat. As a result, it’s much more difficult to prove that a change in one of those variables resulted in changes to the business metric without a very lengthy A/B test. Context: where we’ve come from in trying to move to outcomes. First some context.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Mind the Product

NOVEMBER 7, 2019

The company was formed in 2013 and our mobile app enables cab drivers to pick up passengers and charge them for the ride. It hadn’t been changed since iTaxi started in 2013, and was written using old technologies. We also wanted to test the new app and observe it during a cab driver’s normal working day. Development.

Reporting Tools 27

Reporting Tools Customer Experience Marketing User Testing 27

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. 2013 – Launch as Yimby. The Yimby homepage, 2013. 2014 – Testing and Growing the Team.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Centercode

JANUARY 26, 2023

We’ve been providing managed beta tests as a service to companies of all sizes for more than 10 years now. We’ve managed tests for countless product categories, from mobile apps and massively multiplayer games, to next-gen thermostats and enterprise hardware.

Management 52

Management Management Enterprise Product Research 52

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. The idea started in 2012, and our three founders got the first bus on the street actually in 2013. Can they use the product?

User Testing 101

User Testing Product Research Presentation Research Software 101

The Product Coalition

MARCH 15, 2021

The library was firstly used in the Facebook news feed in 2011, then in Instagram in 2012, and in 2013 the code was opened for everyone. They all are associated with the relative ease of development, testing, deployment, and scalability. They are not the latest trends in front end development, but really appreciated technologies.

Development 187

Development Data Visualization Framework Technology 187

The Product Coalition

SEPTEMBER 17, 2020

In 2013, Norman updated and expanded his book to be more inclusive of digital products and services, to reflect the shift from hardware to software. User-centric design calls for users to be more heavily involved in the research and development process, meaning that designers can constantly be testing ideas and improving the experience.

UX 174

UX User Testing Product Research Research Software 174

The Product Coalition

APRIL 7, 2021

Since its inception in 2013, the company has served over 300 clients from around the world. The team offers a high-quality UI design, UX research and design, wireframing, prototyping, implementation in code, QA, software testing, and product deployment.

Research Software 143

Research Software Feedback Software Artificial Inteligence User Testing 143

Mind the Product

AUGUST 22, 2017

By 2013, they made the $100 million investment to make House of Cards. Gib explains that most decisions that were made throughout their journey were not difficult, as they were able to A/B test most things. There was a major anthrax scare in 2002, making people afraid to open their mail.

User Testing 148

User Testing Data Visualization Customer Experience Entertainment 148

Intercom, Inc.

FEBRUARY 18, 2020

“Our growth is not just in our office, but growth in customers, revenue, people, dinners, lunches, lines of code, bugs, features, tests, everything” A lot has changed in the past six years across the board, but looking at technology, the web, JavaScript, there has been huge change. Intercom has changed massively too.

Construction 221

Construction Engineering Customer Experience Weak Development Team 221

Mind the Product

SEPTEMBER 16, 2019

In 2013, I joined Google Helpouts , an online service that connected consumers with experts through chat and video. You have to do this at the very outset of product conceptualization and design, with refinements throughout development. Why do I push to build this shared understanding throughout the organization?

User Testing 164

User Testing Product Research Data Visualization Customer Experience 164

Mind the Product

MARCH 29, 2020

Zalora CTO Silvia Thom has been based in Singapore since 2013 and previously worked on consumer products in Europe and Japan. This idea of continuous research, for example – we’re just now getting comfortable with being able to readily do customer interviews or usability testing or whatever that might be.”

Product Research 219

Product Research Research Software Feedback Software User Testing 219

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Quality assurance: Manual and automated testing, security audits, compliance checks. Conduct unit, integration, system, and user acceptance testing.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Accidental Product Manager

FEBRUARY 21, 2022

Over at General Motors their plans to ramp up electric-vehicle production in China were set back after the product managers determined that the Chinese-made batteries it intended to use failed to meet its own performance and safety standards during testing. There are concerns with the quality of Chinese-manufactured cells and batteries.

Product Manager 121

Product Manager Product Management Technical Review Product Research 121

Lenny Rachitsky

JUNE 2, 2024

Since its launch in 2013, Canva has grown to over 150 million monthly users in more than 190 countries, generating $2.3 Granular testing revealed that breaking the ice with tiny, playful tasks like searching for a monkey photo rapidly boosted users’ confidence and engagement. billion in annual revenue.

Data Visualization 116

Data Visualization Technical Review Customer Experience Customer Feedback 116

Sachin Rekhi

FEBRUARY 16, 2020

Slack - We Don't Sell Saddles Here, written by Stewart Butterfield in 2013. It helps designers understand the guideposts around the experience they need to design, it helps engineers understand the subtleties of the experience they need to implement, and helps testers understand the expected behavior of the experience they need to test.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Intercom, Inc.

MARCH 22, 2018

Adam: What was Eventbrite like when you joined back in January 2013 comparted to today? Then, with that information, we started running A/B tests in the product to see if we could actually increase those rates of conversion. We shipped those tests and we saw that the numbers were increasing. How has it changed?

Analytic Tools 189

Analytic Tools Reporting Tools User Testing Data Visualization 189

Intercom, Inc.

JULY 26, 2018

Josh: I had the idea in October 2013 and launched it mid-November. Josh: At the time in 2013, you had some nasty terms like growth hacking and all sorts of sleazy things people did to get new customers. But to me it was the true test of what we had built outside of the product – the proof of the culture itself.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Mind the Product

MARCH 30, 2020

By 2013 he was an investment advisor in the US at Goldman Sachs , one of the best-known investment firms in the world. It wasn’t impossible to make the switch to consumer tech products but I had to test the waters and I did a lot of self-learning along the way.” From there, he began a career in finance.

User Testing 150

User Testing Finance Research Software Transportation 150

The Product Coalition

OCTOBER 6, 2020

In 2013, Canvs was known as Mashwork, and they provided services in the form of analyses and insights for companies. Test Your Assumptions Before Writing Code An important part of growing a startup is understanding the market. A way to do that is to test assumptions. Canvs didn’t start out as a product business.

User Testing 148

User Testing Data Visualization Product Research Research Software 148

The Product Coalition

FEBRUARY 27, 2021

Since its establishment in 2013 in Warsaw, the capital of Poland, Fireart has served more than 700 companies worldwide. It includes UX research and wireframing (expert audit, personas, user flow), usability testing (A/B test, 5-seconds test, task scenarios) and user interface design (in Sketch, Adobe XD, Photoshop).

Research Software 95

Research Software Analytic Tools UX User Testing 95

The Product Coalition

OCTOBER 26, 2020

This studio was founded in 2013 by Dima Venglinski and collaborated with top brands like Google, Rolls Royce, Huawei, Bolt, Pipedrive, Atlassian, Zoom, and many others. Just keep on reading! Fireart Studio Fireart Studio is a boutique design and software development company headquartered at the heart of Poland?—?Warsaw.

Customer Experience 115

Customer Experience Research Software User Experience User Testing 115

Johanna Rothman

MARCH 6, 2020

The test repository. We didn't specifically talk about how to collaborate when writing stories, code, or tests. I wrote Lessons Learned from Leading Workshops about Geographically Distributed Agile Teams with Shane Hastie back in 2013. .” They are resilient for location. What Tools Does Your Team Need in its Workspace?

Feedback Loop 110

Feedback Loop Reporting Tools Data Visualization Feedback Software 110

UX Planet

JANUARY 11, 2024

The healthcare.gov website launch in 2013 faced severe criticism due to usability issues, damaging the perception of government digital services. ? Usability Testing: Regularly conduct usability tests with real users. Negative Brand Image: A poorly designed website or application can tarnish a brand’s reputation.

User Testing 75

User Testing Customer Satisfaction Research Software Product Research 75

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. However, as pivotal as it is, it’s frequently harassed by challenges, underscoring the quintessential role of having adept UAT testing tools. This is why the magic of the best user acceptance testing tools is crucial. Testsigma 2.

Data Visualization 52

Data Visualization Feedback Software Analytic Tools Reporting Tools 52

Melissa Perri

MAY 5, 2016

Testing products before you build them? This idea was prime for testing. In my particularly jaded company, a developer ended up creating a hack to test a new feature that broke every time someone went to use it. Write out these hypotheses on what you think will move the needle, and then design a Product Experiment to test it.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

PMLesson's Ace the PM Interview

JUNE 25, 2020

The first edition of 179 pages was published in 2013. It provides a simple overview of the topics you are tested on in the interview and provides enough examples to orient yourself on how to communicate your answers. In 2020, the functional role of a product manager has been deeply defined by many thought leaders.

Product Manager 98

Product Manager Product Management Customer Feedback Technical Review 98

The Product Coalition

JANUARY 15, 2019

Even the best thought-out plans must be routinely tested & tweaked to retrofit strategy to reality. By 2013 (when I started working with her full-time and going into the field in Sub-Saharan Africa/South Asia), we started seeing more and more of our target audience start using Androids. that distinguish big success from failure.

Feedback Software 84

Feedback Software Customer Feedback White Paper Customer Experience 84

The Accidental Product Manager

JULY 15, 2019

As with all things that Amazon does, they have already tested this new service. Amazon first rolled it out as a test in Los Angles and in London. The motivation for Amazon to create its own package delivery system was generated when it started to miss deliveries during the gift-giving season in December of 2013.

Transportation 102

Transportation Product Manager Product Management Management 102

UX Studio: Product Management

JULY 14, 2021

David Pasztor, a true UX design ambassador and a former TED talk speaker, founded UX studio in 2013 with the goal to become a global product design company and create impactful digital experiences. . Later, you will be able to verify your ideas during the testing phase. . Step 5 – Test. Step 4 – Prototype.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

freshtrax

AUGUST 6, 2019

In July 2013, btrax Japan officially opened in Tokyo! btrax introduced Design Sprints as a service in 2018 as a way to help clients quickly solve problems through design, prototyping, and testing ideas with users. From ideation to creation to user testing, the group brought ideas to life and made finding solutions more clear. ?

User Testing 81

User Testing Customer Experience Naming Customer Feedback 81

UX Studio: Product Management

JANUARY 25, 2022

Our history dates back to 2013, when David Pasztor, a TED talk speaker and a UX design ambassador, founded UX studio with an audacious goal — to become a global company that designs impactful digital products people love to use. Instead, they test new features, buttons, interfaces, and functionalities with actual users.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

Split

FEBRUARY 12, 2019

In 2013, the company was doing a production deployment every 11.6 The magic of flags is that they let engineers test in production with actual users while giving control over the blast radius of any mistakes and significantly reducing risk. Take Amazon, for example.

User Testing 71

User Testing Customer Experience Engineering Enterprise 71

UX Studio: Product Management

JULY 5, 2021

Our history dates back to 2013, when David Pasztor, a TED talk speaker and a UX design ambassador, founded UX studio with a bold goal — to become a product design partner for companies worldwide. . Tapptitude was established in 2013 as a product building studio in Cluj-Napoca, Romania. out of 5, according to Clutch. . Tapptitude.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Userpilot

DECEMBER 23, 2020

I remember the odd looks I was getting from my neighbors when I worked remotely back in the day before in was cool, in 2013. The best products result from great intuition combined with rigorous data analysis and testing. Call us to see how easy it is to set up A/B tests with it!

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122