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The Evolution of WhatsApp

The Product Coalition

They wanted to create an app that would allow users to send text messages, images, videos, and other media, without the need for expensive SMS plans. Its user base grew exponentially, reaching over 2 billion users worldwide by 2020. This feature catered to users who preferred spoken communication or found typing inconvenient.

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10 years of UX studio

UX Studio

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. Our flat company model at the time, enabled the first joiners to form the company together. But UX studio did. Our colleague, Agi is facilitating a workshop at our course.

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New Product Launch Checklist: How to Plan a Successful Launch

Userpilot

TL;DR A product launch refers to all of a company’s coordinated marketing efforts to bring a new product to the market. An effective product launch checklist includes the following: Define your target audience and build out your user personas. Collect user feedback and see how well your product was received.

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The Future of Digital Health: Realities vs Opportunities

The Product Coalition

In 2018, venture capital and private equity invested more than $9 billion in digital health firms, a $2 billion increase over the previous year. To be effective, digital health solutions must be user-friendly, with an intuitive user interface, good user experience, and an easy-to-use system. Moderna, Inc.

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A Contactless Future for NYC Transit: The Rollout of One Metro New York

The Product Coalition

You know the summertime hell at Times Square station. Contactless methods are easier track down to a specific user and, hence, much harder to misplace. And in 2023, there will be no more MetroCard. Instead of waiting until completion in 2023, MTA is working more like a startup and less like a government agency.

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The Ultimate Conversation Design Course Guide

UX Planet

December 2023 Edition I can’t believe it’s taken me this long to write this post. This was originally supposed to be titled, “The 2023 guide to conversation design courses,” but here we are, mid-December and I only now summoned up the courage to jot down my thoughts on this massively intimidating subject. as of the last month of 2023.

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Pulse Turns 10! Celebrating a Decade of Defining a Durable Industry

Gainsight

During the Pulse 2022 opening keynote, Nick Mehta, CEO of Gainsight, reflected “In 2013, there were 300 people in this room, and there were like 500 people in customer success, literally.” To get pumped up, we thought we’d share our top 10 moments from the last 10 years of defining the customer success industry at Pulse.