Userpilot

MARCH 8, 2022

Using her scientific approach to product management, she runs programs such as The CPO Accelerator to grow product leaders. Harvard Business School appointed Perri to teach product management in their MBA program in 2019. Melissa’s largest contributions to the Product Management field.

Technical Advisors 113

Technical Advisors Product Research Analytic Tools User Testing 113

Mind the Product

APRIL 26, 2019

In this entertaining and insightful talk from Mind the Product Singapore 2019, Sherif Mansour, Distinguished Product Manager at Atlassian, shares some common misconceptions about the product management craft, how we need to think differently about those issues, and what we should be doing instead.

Weak Development Team 135

Weak Development Team Data Visualization Product Research Entertainment 135

Userpilot

JULY 9, 2021

Overview of Eureka framework for user onboarding. Lena Sesardic is a product manager turned entrepreneur turned freelance writer for all things product management. She has 7+ years of experience in startups and startup-like teams and most recently led an innovation lab as a product manager in 2019. Key learnings.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Alchemer Mobile

MAY 7, 2020

UserVoice’s product management software capabilities include feedback collection, product roadmap prioritization, feedback management and moderation, communication tools, net promoter score, support ticketing, knowledgebase, and advanced reporting. Amplitude provides product analytics to help companies understand user behavior.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Amplitude

JANUARY 21, 2021

Just before I came to SoFi in late 2019, our product line grew dramatically. Not only has Amplitude made data self-serve, it has increased the velocity of our data feedback loops, which in turn leads to better, faster decision-making, whether it be about the product, marketing, or operations. .

Data Visualization 106

Data Visualization Reporting Tools Product Research Customer Feedback 106

Gainsight

APRIL 23, 2019

We asked our Pulse 2019 speakers for the best advice they’ve ever received and we’re sharing it with you so you can take your product and career to the next level. These tips are just a taste of the product experience best practices that will be shared at Pulse 2019. What is Pulse 2019? REGISTER FOR PULSE 2019.

User Testing 49

User Testing Customer Experience Product Research Research Software 49

The Product Coalition

MAY 15, 2019

The agile manifesto turned eighteen this year, the Scrum framework is even older?—?have The rise (fall) of the Product Owner Trying to solve the organisational dysfunction of the dived between those building the product and those speaking with customers, Jeff Sutherland and Ken Schwaber proposed a new way to build products?—?a

Product Management 92

Product Management Product Manager User Testing Product Research 92

Business of Software Conference

DECEMBER 19, 2019

2010-2019: The 5 Most Watched Talks From Business of Software Conferences. 4 // The Product-Market Fit Engine – Rahul Vohra (Founder/CEO, Superhuman). Did you know can optimize for Product-Market Fit? As I hope you know by now, you can watch over 200 talks from Business of Software online for free.

User Testing 40

User Testing Feedback Software Customer Feedback CTO 40

Gainsight

DECEMBER 10, 2018

Everyone needs to work together when it comes to retaining customers, whether you’re building the product, marketing it, selling it, or anything in between. Gainsight’s Renewal Management Element provides a framework that will impact the way you process renewals. Stepping into 2019 like….

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Userpilot

AUGUST 30, 2023

Product marketing speaker. AI and product management The use of AI in product management isn’t new; small and large companies have been doing it for years. Her previous startup was in the real estate tech space and was acquired in 2019. Product marketing. Sign up to learn from Melissa.

Customer Experience 101

Customer Experience User Testing Customer Feedback Research Software 101

Department of Product

MAY 22, 2020

Despite that, there is a strong argument to say that a product with more valuable features built in a way that enhances the overall user experience is all the more stronger for it. One way to demonstrate the value of features is to look at what happens when valuable features are missing from a product. You guessed it.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Product Innovation Educators

JUNE 3, 2019

A portfolio should also include products at various points in the lifecycle. [8:25] You can think of it from an internal or investment point of view and apply McKinsey’s Three Horizons framework. Horizon 1 is the products that are cash cows and delivering right now. Bruce’s weekly nano letter about product culture.

Roadmap 93

Roadmap Customer Experience Construction Management 93

Dear Strategy

APRIL 8, 2019

NOTE: This is the second installment in a special 5-part series on Understanding the Target Market for Your Product or Business. This series was inspired by a talk that Bob gave at the Podfest Multimedia Expo in March 2019. Are you interested in strategy workshops for your product, marketing, or business managers?

Strategy 40

Strategy Marketing Reference Definition 40

Amplitude

JULY 29, 2020

Some companies’ strategies are so generic that they could mean anything, or nothing at all—as perfectly illustrated in this product strategy madlibs , which fills in the blanks with buzzwords and jargon and calls it a strategy. Besides being vague or gimmicky, another common product strategy pitfall is to list tactics as an overall strategy.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Mind the Product

NOVEMBER 13, 2019

Then, two years into the role, she took a professional product management training and exam to become a Certified Product Manager and a member of the Association of International Product Marketing and Management (AIPMM) body. Support From Within.

Product Management 106

Product Management Product Manager Customer Experience Management 106

Andrew Chen

JANUARY 9, 2020

The podcast ecosystem in 2019. A really detailed 68 page analysis of the podcast market. Makes you ask- What’s the next product where this will happen? 2019 state of tech investing: Pre-seed- Bet on the entrepreneur. Magic metrics indicating a startup probably has product/market fit. It’s super fun.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

The Product Coalition

JANUARY 8, 2019

explains Amelie Watt, a Product Manager at Elevator Up, “This way, we’re able to remain flexible when plans change and quickly adjust according to new requirements and ideas….agile So, with consideration given to your KPIs, product vision, and available resources, you can start ranking your themes.

Agile 60

Agile Roadmap Vision Customer Feedback 60

Userpilot

JULY 19, 2021

More than two-thirds of marketers responsible for customer experience compete solely based on customer experience, according to the 2017 Gartner Customer Experience in Marketing Survey. Furthermore, by 2019 more than 81% of them expected to be competing mostly on the basis of customer experience. Higher revenue.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Rahul shared an incredibly simple framework Superhuman uses for understanding their customers. “How would you feel if you could no longer use this product?”

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Amplitude

SEPTEMBER 25, 2019

How did Jake Johnson, Senior Product Operations Manager at Drift , make this happen? For more perspectives on Product Ops, please join our panel from Microsoft, Auth0, Amplitude, Optimizely, and Pivotal for a free webinar/roundtable on October 1st, 2019. What does the light touch look like? JJ: Good question.

Data Visualization 58

Data Visualization Customer Feedback Strategy Dashboard 58

Andrew Chen

JANUARY 9, 2020

The podcast ecosystem in 2019. A really detailed 68 page analysis of the podcast market. Makes you ask- What’s the next product where this will happen? 2019 state of tech investing: Pre-seed- Bet on the entrepreneur. Magic metrics indicating a startup probably has product/market fit. It’s super fun.

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Every business is unique, and metrics frameworks apply differently 5.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

The Product Coalition

MARCH 11, 2021

However, as a business finds Product-Market fit, like Gousto has, identifying these’ silver bullets’ becomes less likely. When we first set up the Growth team at Gousto in early 2019, we moved in an untouched opportunity space. Disclaimer #2, I’m a big fan of Brian’s). What a beautiful love child.

Product Research 134

Product Research User Testing Customer Experience Data Visualization 134

Intercom, Inc.

FEBRUARY 7, 2019

We had confidence in our thesis, and we could see how it was working, but I find that usually your confidence in business doesn’t come out of some framework. I bet you probably already know this, but 2019 is actually the 30-year anniversary of Microsoft Office. It comes out of some experience. I absolutely love it.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Business of Software Conference

JANUARY 23, 2020

Rahul has spoken before at Business of Software in USA 2018 about the product-market fit engine and creating something people love to use. In this talk at USA 2019, Rahul talks us through the different aspects to think about when designing business software and how to make an everyday task exciting and surprising for the user.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

The Product Coalition

OCTOBER 21, 2019

it’s much trickier in the world of products. The roles of Product Manager, Product Marketer and Product Owner (if they all exist in your company) will all vary depending on what senior management have seen before, what other roles exist, the types of product and the size (or maturity) of the company.

Outbound 60

Outbound Inbound Product Management Product Manager 60

The Product Coalition

JUNE 9, 2020

The product and engineering teams grew fast too. This provided the opportunity to build and lead a very talented product team and create the product marketing function. In March 2019, after many discussions and researches, Elium had to make the decision to lay off around 25% of its workforce. What I Learned From 3.5

Research Software 79

Research Software Startups Product Research Customer Experience 79

BrainStation Product Management

AUGUST 7, 2019

Lifelong education is a reality for Product Managers – in fact, BrainStation’s 2019 Digital Skills Survey found that more than 66 percent of product professionals participate in workshops, online courses, and in-person courses to stay on top of a profession that keeps changing.

User Testing 63

User Testing Research Software Product Research Product Management 63

Userpilot

OCTOBER 26, 2021

What is a good framework to use when creating a good North Star Metric for SaaS? UGC-led subscription products (eg tools, such as Loom) – consumption. Consumer subscription products (eg Duolingo) – engagement and/or customer growth. We’ll use this framework in looking at our ten examples.

B2C 92

B2C Onboarding KPIs Analytic Tools B2B 92

Intercom, Inc.

APRIL 25, 2019

In general, growth is a good problem to have – it means you’ve found some measure of product market fit and you’re generating real revenue from active users. So one of the things I definitely just took a step back and said, ‘This is a really aggressive hiring plan for 2019, we’re not going to hire anybody.’.

Data Visualization 136

Data Visualization Research Software Reporting Tools User Testing 136

ProductPlan

MAY 21, 2019

Product Marketing. Short of going public, the goal of many companies is being acquired by a deep-pocketed, larger company with a complementary set of products. Instead of a long list of context-free features and enhancements the roadmap… Read → How to Choose the Right Feature Prioritization Framework.

User Friction 59

User Friction Research Software User Testing Customer Experience 59

PMLesson's Ace the PM Interview

MAY 13, 2020

Bookmark: Product Hired's list of links that they've curated across the web that cover frameworks, interviews, experts, resources, etc. #2 For this, you might need the The Product Manager Interview: 164 Actual Questions and Answers to do the exercises. 2 Resume, Cover Letters, and Networking. Month 1: Setup recruiting.

Technical Review 52

Technical Review Software Review Feedback Software Framework 52

BrainStation Product Management

AUGUST 7, 2019

Lifelong education is a reality for Product Managers – in fact, BrainStation’s 2019 Digital Skills Survey found that more than 66 percent of product professionals participate in workshops, online courses, and in-person courses to stay on top of a profession that keeps changing.

User Testing 40

User Testing Product Research Research Software Product Management 40

Userpilot

SEPTEMBER 23, 2021

Every day, we’re seeing more evidence that the market is starting to understand the value of the user onboarding experience. That’s an increase of 8% from 2019. Use quantitative frameworks like NPS or CSAT wherever possible. Is the product marketing team going to go back to your devs every time they need anything?

Analytic Tools 88

Analytic Tools Onboarding KPIs Customer Experience User Testing 88

The Product Coalition

MARCH 21, 2019

Through these failures, I’ve come up with a framework for defining, layering, and communicating an effective product strategy that can close the gap between strategy and execution. Why Defining Product Strategy is Hard Strategy Overload One of the challenges with the word “Strategy” is that it is an overloaded term.

Strategy 60

Strategy Analytic Tools Technical Review Customer Experience 60

ProductPlan

MAY 7, 2019

Product Marketing. Instead of a long list of context-free features and enhancements the roadmap… Read → How to Choose the Right Feature Prioritization Framework. Prioritizing features is such a critical task for product managers and there’s no single “right” way to do it. May 13, 2019 at 9:35 pm.

Customer Experience 85

Customer Experience User Testing Weak Development Team Roadmap 85

Gainsight

APRIL 29, 2019

We teach them how to take notes that are more formulated for Product people so they can act on it faster and the questions they should ask so they can get this kind of information. And then, we set up frameworks so CS knows when to grab someone from Product to help with an issue. Takeaway #1: Break down silos, set up frameworks.

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14