Amplitude

MAY 29, 2019

Today, I am excited to share that we are growing our leadership team at Amplitude with world-class executives to take on these challenges. Hoang has served in leadership roles at many fast-growth consumer internet startups. and held management positions at NetIQ and Deloitte. We’re hiring. See open roles at Amplitude.

Leadership 49

Leadership Analytic Tools Data Visualization Finance 49

Mind the Product

OCTOBER 23, 2019

In Part 3 of our Product Leadership Forum recap, you can see an overview of the remaining insights from this year’s #mtpcon London Product Leadership Forum (if you missed them, you can take a look back at Part 1 and Part 2). I’ll sound stupid if I ask questions”. I’m an imposter here”.

Customer Feedback 83

Customer Feedback Leadership Reporting Tools Weak Development Team 83

People-First Product Leadership

JULY 30, 2023

” Why don’t more companies encourage positive leadership character? Others perceive positive character as “soft” and lacking qualities which motivate superior performance (see the prior newsletter ). Positive character also encourages trust and helps navigate self-doubt. ” ( article ).

Leadership 52

Leadership Positioning Article Reference 52

Atlassian

FEBRUARY 18, 2022

In Leadership. Everytime we withhold, we rob ourselves and our colleagues of small moments of learning,” Edmondson said in a 2019 Tedx talk about psychological safety. How does leadership style affect psychological safety? You won’t get punished for disagreeing with the boss’s idea or suggesting a new one that doesn’t work out.

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Weak Development Team Leadership Consulting Reporting Tools 132

Mind the Product

APRIL 2, 2019

On March 25-26, 2019 we gathered over 400 passionate product people from 26 countries around the world in Singapore for two days of connecting, sharing, and moving our craft forward together. Mind the Product 2019 was awesome! Great conversation, positive vibes, humourous and interesting sessions. Conference Photos.

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Workshop Leadership Events Positioning 113

Intercom, Inc.

JUNE 28, 2021

A May 2020 study from BeLong To revealed that demand for its services had increased by 113% since lockdown had begun in March, compared with the same period in 2019. It’s important to share both the positive and negative experiences we’ve had among the community and with others so we can learn from – and relate to – one another. .

Education 223

Education Events Naming Positioning 223

Product Management Unpacked

APRIL 3, 2020

According to a Gartner report “How to Cultivate Effective ‘Remote Work’ Programs Refreshed 14 May 2019, Published 16 January 2018,” three of the four key challenges are: Mutual lack of trust undermines good remote work intentions. In this post, I focus on the first one: trust. How do you build trust in the workplace?

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Weak Development Team Banking Product Management Product Manager 163

Userpilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers. leadership to uphold your customer-centric focus.

Customer Experience 100

Customer Experience User Testing Customer Feedback Research Software 100

The Product Coalition

DECEMBER 23, 2022

To make things more eye-opening, between 2017 and 2019, PM job openings in the US alone had already grown in a frenzy: 32% growth from 13.4k We make life easier for our engineers, and ensure what the team is building aligns with leadership and product success. Based on numbers from Product Board, there were only 13.4k

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Analytic Tools Reporting Tools Feedback Software Product Management 112

The Product Guy

DECEMBER 15, 2019

Under her leadership, Vydia’s Product team has successfully launched a record number of robust features in 2019, elevating the company’s services in content supply chain, rights management, analytics, and payments. Prior to iFundWomen, Maya held positions at JPMorgan Chase and Techstars. The Best Product Turnaround.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Mind the Product

OCTOBER 8, 2019

On World Product Day 2019 Liam Casey from ski-school platform flaik delivered a talk called “Design Led or Designer Led” to ProductTank Brisbane. We had so much positive feedback after World Product Day that we asked Liam to present his talk again so we could live-stream it to ProductTanks in Sydney and Melbourne.

Research Software 91

Research Software Feedback Software User Testing Leadership 91

Userpilot

MARCH 8, 2022

Harvard Business School appointed Perri to teach product management in their MBA program in 2019. Follow her for a good dose of career advice combined with a neverending supply of positive energy. Using her scientific approach to product management, she runs programs such as The CPO Accelerator to grow product leaders.

Technical Advisors 112

Technical Advisors Product Research Analytic Tools User Testing 112

The Product Coalition

NOVEMBER 7, 2019

Let’s take a look at what Product Managers need to know about hackathons in 2019: The Basics When did hackathons start? For example, at the 2019 San Francisco event, one of the challenges was to create a prototype mobile app, website, or video game for Humana, a MedTech company. Finally, teams need leadership.

Product Management 60

Product Management Product Manager Research Software Management 60

Gainsight

DECEMBER 10, 2018

Retention is inextricably linked to the amount of effort you put into delivering positive outcomes and experiences to your customers. Helpful for individual contributors and leadership alike. Stepping into 2019 like…. This blog post will go into why your customers are churning and how you can use Customer Success to stop them.

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Webinar Blog Customer Experience Customer Feedback 71

The Product Coalition

MAY 15, 2019

As we know it today it has very much become a leadership role?—?servant servant leadership one to be exact?—?a a role which is focused on people and process leadership. Agile expertise aside this leadership style of coaching and cultivating culture does not need to be defined to a particular role, nor do I think it should be.

Product Management 92

Product Management Product Manager User Testing Product Research 92

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. Published in 2019, Ruined by Design is not a book about hard skills. Mismatch is, without doubt, an essential reading if you have (or want to have) any leadership role in a design project or team.

Books 138

Books Technical Review Research Software Data Visualization 138

The Product Coalition

MAY 7, 2020

when searching for a new role back in April 2019, 35% of the results for my search for ‘Senior Product Manager’ in London were project manager roles. are what many in leadership positions have ‘grown up’ with in a career sense and are reluctant to let it go for something new and seemingly more vague.

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Weak Development Team Management Management Customer Experience 80

Gainsight

JULY 11, 2023

A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. Staging Our Next Act Though our growth was solid and steady, and by all operational and financial metrics, we were making significant progress, my leadership team knew we could accelerate.

Education 40

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Gainsight

JUNE 2, 2022

That couldn’t happen without impeccable leadership. A female Chief Customer Officer ascended into the CEO position. Yamini is known for her work ethic, wealth of experience, and desire to send a positive message to young women about their place in business. Roger has extensive experience in the leadership of global companies.

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Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

JULY 10, 2020

Both positions involve being the keeper of a vision, and both also have to be decision makers by curating ideas from many different sources. A year later, in 2006, she went on to found Care.com, and for the last 14 years she has held the position of Founder, Chairwoman, and CEO. As a Product Manager, you have very little authority.

Product Management 101

Product Management Product Manager Management Management 101

Gainsight

OCTOBER 23, 2019

In fact, from 2019 to 2024, the customer success platforms market is projected to grow from $854 million to a staggering $2.66 So, with the intention of helping others in our position, I blocked out a few hours one Friday afternoon to format a list to share with other CS leaders. Sneak Peek at the 2019 Customer Success Market Map.

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Analytic Tools Research Software Feedback Software Customer Communications 60

The Product Coalition

OCTOBER 23, 2019

October 23, 2019: It’s my birthday today and as I sit here feeling incredibly grateful for the life I have right now, it compels me to share a few hacks/ resources that helped me get where I am. Don’t underestimate your learning from previous roles just because they are unrelated.

Customer Experience 111

Customer Experience Customer Feedback Blog Article 111

The Product Coalition

FEBRUARY 28, 2019

Early adopters, whether they belong to the “innovators” group or the classic “early adopters” group, are willing to pay that extra cost in order to maintain their leadership position and keep exploring new opportunities and trends. As a result, they may accept prices that other customers will not.

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User Testing Feedback Software Customer Feedback Customer Experience 60

Modus Create

OCTOBER 8, 2020

They wanted to create opportunities in emerging technology for people with self-taught technology skills and a highly developed understanding of responsibility, structure, and leadership experience.

Education 52

Education Consulting Technology Leadership 52

BrainStation Product Management

FEBRUARY 28, 2019

According to BrainStation’s 2019 Digital Skills Survey , 88 percent of Product Managers polled began their careers in a different field, a number higher than any other discipline. If that sounds appealing, here are some of the skills needed to break into and thrive in this rapidly growing role.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

Mind the Product

NOVEMBER 13, 2019

And it’s been her experience that Andela plays a positive role in the progression of its employees. Based on these experiences, Oluwatobi decided she should offer support for others on the road to product management and so founded ProductDive in 2019. Getting the Career you Want. ” Spotting the Trends. Learn more.

Product Management 106

Product Management Product Manager Customer Experience Management 106

Intercom, Inc.

AUGUST 15, 2019

In companies without a design DNA , Jeff recommends creating an “in-house startup,” where a small design team innovates around a challenge and proves its worth by positively impacting customers. There is a much broader set of components to being a successful designer in 2019 than there were in 2009 or 1999 for that matter.

UX 179

UX User Testing Weak Development Team Customer Experience 179

The Product Coalition

JANUARY 16, 2019

If 2018 was the year of the Product Manager, then it looks like 2019 will be the year that the Customer Success Manager steals the limelight. Customer Success has grown in stature over the past couple of years. It’s a job title that used to be met with “ Huh? ” but is now a mainstay in software companies, and perhaps even further afield.

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Feedback Software User Testing Customer Feedback Customer Experience 60

Gainsight

JANUARY 12, 2021

By introducing this more junior administrative position, we have also elevated the role of a CSM whose first conversation is no longer about who the right contacts are and if their names are spelled correctly, but rather about understanding a customer’s business objectives and the right strategies to reach them. Marissa: You’re so right!

User Testing 59

User Testing Webinar Onboarding KPIs Technical Review 59

Gainsight

NOVEMBER 13, 2018

87% of Pulse attendees say that CS will have a high positive impact on their ability to reach business and customer outcomes. The biggest Customer Success challenge faced by Pulse Europe attendees is finding talent and leadership. After that, we’ll be back home in San Francisco to hold Pulse 2019.

Customer Experience 68

Customer Experience Product Research Certifications Data Visualization 68

Gainsight

JUNE 4, 2019

Here are the four awards we gave away at Pulse 2019 in San Francisco in May: The Innovation Award: This award honors an innovation in customer success that drove a measurable shift in retention, expansion, adoption, or advocacy. Congratulations to Loopio , the Pulse 2019 Impact Award winner for Innovation.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

Business of Software Conference

NOVEMBER 30, 2020

Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. This is a talk about positioning, but a little bit more about how you communicate your positioning or share your positioning. So let’s start with the positioning, like what exactly is level jump?

Research Software 64

Research Software User Testing Positioning Product Research 64

Userzoom

DECEMBER 20, 2017

We have seen several Researchers and Designers demonstrate value within their organizations and have climbed career ladders into leadership positions. So, lots more progress would be needed in 2018 and 2019 to launch consumer grade UX. A lot of organizations that we work with have hired senior UX leaders.

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

Amplitude

JULY 29, 2020

At a talk in 2019 , Bezos said: “We’ll announce our Amazon quarterly results, and [people will say], ‘Great quarter, congratulations!’ It includes the position of troops, the features of the landscape and any obstacles in your way.” In the beginning, and in the short-term, margins were thin, but today it is extremely profitable.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

BrainStation Product Management

FEBRUARY 28, 2019

According to BrainStation’s 2019 Digital Skills Survey , 88 percent of Product Managers polled began their careers in a different field, a number higher than any other discipline. Attend live classes and interact with Instructors and peers from anywhere in the world. Speak to a Learning Advisor.

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

BrainStation Product Management

AUGUST 28, 2019

Fittingly, according to the 2019 BrainStation Digital Skills Survey, over 80 percent of product respondents are working in an intermediate or higher position level. That’s because leadership and interpersonal skills play such a vital role in product management.”.

Product Management 40

Product Management Product Manager Weak Development Team Certifications 40

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. Published in 2019, Ruined by Design is not a book about hard skills. Mismatch is, without doubt, an essential reading if you have (or want to have) any leadership role in a design project or team.

Books 52

Books Technical Review Research Software Data Visualization 52