Userpilot

MAY 17, 2025

However, by 2020, we began spending 2x more time on mobile apps than on desktops because its faster and easier. You should align swipe actions, tooltip positions, and navigation flows with each OSs conventions. In the early 2000s, going online meant sitting at a desk, when apps were websites, and people had more time.

Onboarding KPIs

UX Planet

JULY 17, 2025

When I started my degree in 2018, UX was a fairly new term and job position (at least to the general workforce). Even in the 2020–22 jobs cycle, when the UX market was booming again, it didn’t last. I wasn’t positive it was my passion; I thought it was super interesting, and it paid well. What if UX was just a fad? Hear me out.

UX

Intercom, Inc.

DECEMBER 21, 2020

Given how unprecedented 2020 has been, with turbulence and tragedy on so many fronts, it’s hard to try and pick a post that sums up the year on Inside Intercom. In it, he goes through some cognitive behavioral therapy (CBT) techniques you can use to challenge negative thoughts and reinforce positive ones.

Customer Communications

Mind the Product

AUGUST 14, 2020

In this #mtpcon Digital 2020 keynote, April Dunford, author of Obviously Awesome, answers the key question: “How do we beat our competitors?” The post Product Positioning by April Dunford appeared first on Mind the Product.

Positioning

Mind the Product

DECEMBER 31, 2020

2020, what a year – I’m sure you’re all sick of talking about it. But, before we turn the corner into 2021, let’s take a look back on something pretty positive—some of the best product management content of the year. The post The Best-Loved Product Management Content of 2020 appeared first on Mind the Product.

Product Manager

Mind the Product

SEPTEMBER 1, 2020

April Dunford’s mtpcon Digital 2020 keynote on positioning was so good that we couldn’t pass up the opportunity to dig deeper into the topic with her. The post Obviously Awesome: Positioning Your Product – April Dunford on The Product Experience appeared first on Mind the Product. Building a story brand.

Positioning

Product Management University

NOVEMBER 17, 2020

B2B Product Manager November 2020 Issue. We hope your 2020 is winding down on a positive note, all things considered. 7 Tips for Positioning Greater Strategic Value & Differentiation. To what extent do you have to completely redefine your positioning to align with new customer priorities? October 2020.

Magazine

Product Talk

JANUARY 8, 2020

This is the 2020 version. Investing in More Teams in 2020: How We Might Learn Together. My primary professional goal in 2020 is to increase the number of people who have access to the Continuous Discovery Habits curriculum. It’s a ton of fun and I plan to continue this work in 2020. . – Tweet This. Doing My Best Work.

Product Research

Product Management University

AUGUST 12, 2020

The B2B Product Manager August 2020. The B2B Product Manager August 2020 looks at the blessing and the curse that goes with marketing and selling feature-rich products. Enjoy the B2B Product Manager August 2020 issue. The post B2B Product Manager Magazine August 2020 appeared first on Proficientz. In This Issue.

Magazine

Product Management University

JULY 15, 2020

The B2B Product Manager July 2020. We’re also serving up helpful tips on delivering more valuable product integration, a simple recipe for business requirements, positioning and product demos. Enjoy the B2B Product Manager July 2020 issue. The post B2B Product Manager Magazine July 2020 appeared first on Proficientz.

Magazine

Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. As we look ahead to our “new normal,” Finance app product managers and marketers must plan for usage swings both positive and negative depending on their offerings, and even within different pieces of their mobile experiences. This is our fifth consecutive year conducting this research.

Finance

Product Management University

JUNE 18, 2020

The B2B Product Manager Magazine June 2020. “PRODUCT” Market Analysis vs. “SOLUTIONS” Market Analysis: 3 Key Differences That Impact Products and Positioning. The post B2B Product Manager June 2020 appeared first on Proficientz. We’ve covered them all! In This Issue. Product Management Playbook.

B2B

Product Management University

DECEMBER 17, 2020

B2B Product Manager December 2020 Issue. You’ve survived 2020 and demonstrated incredible resilience. November 2020. October 2020. August 2020. The post B2B Product Manager Magazine December 2020 appeared first on Proficientz. View Previous Issues of The B2B Product Manager.

Magazine

Product Management University

OCTOBER 20, 2020

The B2B Product Manager October 2020. Product Demo Workshop November 12, 2020. August 2020. The post B2B Product Manager Magazine October 2020 appeared first on Proficientz. The product led growth model is gaining tremendous momentum. This month we look at the impact on product management and product marketing.

Magazine

Alchemer Mobile

APRIL 22, 2021

Brands in the Business Services category faced diverse 2020 challenges. Below are the 10 most popular phrases in both iOS and Android app store reviews throughout 2020. When we layer on sentiment distribution, you can see the difference between negative, neutral, and positive sentiment across app store reviews.

Data Visualization

Alchemer Mobile

APRIL 13, 2021

Digital shopping exploded in 2020, with an increase in both consumers and usage. Similarly to previous years, iOS apps again enjoyed a higher overall rating; however, Android narrowed the gap between two in 2020, likely due to the new weighting system that Google employed in late 2019. star rating, and had 7,549 app store reviews.

Feedback Software

Alchemer Mobile

APRIL 21, 2021

Education was one of the hardest hit industries in 2020. Education apps saw some of the worst retention rates in 2020, especially in annual retention (4% compared to the macro average of 35%). Shifting our focus to app store reviews, here are the 10 most popular phrases for both iOS and Android throughout 2020. Popular Phrases.

Feedback Software

Alchemer Mobile

APRIL 6, 2021

The food and drink industry was heavily impacted by restrictions on dining, shopping, and delivery in 2020. Similarly to previous years, iOS apps again enjoyed a higher overall rating; however, Android narrowed the gap between two in 2020, likely due to the new weighting system that Google employed in late 2019. Popular Phrases.

Feedback Software

Alchemer Mobile

DECEMBER 8, 2020

2020 completely changed the way we approach digital product planning (pretty crazy since nothing else really changed in 2020, right?). This year has been a powerful change agent in many positive ways, but we all know what never-ending change can lead to: BURNOUT. Consumers are overwhelmed. Product teams are tired.

Roadmap

Alchemer Mobile

MAY 7, 2020

Customers are then able to access the Apptentive product suite to send ratings prompts, survey customers for product information, use Message Center for customer service, send notes to drive positive outcomes, and push customers to upgrade to the latest version of their app. Download our 2020 Benchmark Report for food and drink brands.

Feedback Software

Alchemer Mobile

APRIL 28, 2021

One size did not fit all for Utilities apps in 2020. Similarly to previous years, iOS apps again enjoyed a higher overall rating; however, Android narrowed the gap between two in 2020, likely due to the new weighting system that Google employed in late 2019. Depending on industry (energy, manufacturing, security, et.

Feedback Software

Business of Software Conference

OCTOBER 14, 2020

He takes us through the six steps of a customers journey from ‘first thought’ to ‘on-going use and building habits’ Knowing this journey can help you to position your product differently and help your customers buy. * BoS USA Online 2020 Bob Moesta | Demand-side sales 101. Transcript coming soon. Get the book.

Events

Gainsight

MARCH 6, 2020

” We need a pathway to take positive action. To reassert some positive control over our universe. So here are five positive, proactive things I want to challenge you to do, based upon our five values at Gainsight. — Nick Mehta (@nrmehta) March 2, 2020. — Nick Mehta (@nrmehta) March 3, 2020.

Positioning

The Product Coalition

AUGUST 25, 2020

The Most Trusted Digital Transformation Consultants in Singapore for 2020 1. Although TechTIQ Solutions is a relatively young company, it has already gained a strong reputation and received multiple positive feedback from its previous clients. Win-Pro Consultancy Min. project size: $1,000 Avg. TechTIQ Solutions Min.

Research Software

The Product Coalition

OCTOBER 26, 2020

Fireart has many positive reviews on Clutch, and all of its previous clients claim that this team stands out with its excellent project management, effective communication, and beautiful UX design. As early leaders in the practice of design thinking, they create a positive impact through design by applying creative mindsets and skills.

Customer Experience

Userpilot

JANUARY 7, 2020

With that in mind, let’s take a look at what we think are the best product roadmap tools for SaaS companies in 2020… Wrike — For managing tasks and projects. The post 7 Product Roadmap Tools to Kickstart 2020 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Feedback Software

Alchemer Mobile

DECEMBER 21, 2022

In measuring expressed sentiment, we segment customers into four categories: Fans Shifted to Risks: Customers whose expressed emotion has shifted from positive to negative, or from Fan to Risk. Risks Shifted to Fans: Customers whose expressed emotion has shifted from negative to positive, or from Risk to Fan.

User Testing

Alchemer Mobile

APRIL 20, 2022

Pandemic-driven lockdowns drove hoards of new consumers into mobile Shopping apps in 2020, and in 2021, many stayed in mobile experiences rather than going back to in-person shopping. When brands talk to more people, they get a more realistic picture of sentiment; in this case, consumers’ responses were more positive.

User Testing

Alchemer Mobile

MAY 12, 2022

Mobile teams working on Family apps experimented with talking to more new consumers at different times throughout the year, and saw mostly positive waves of change as a result. Responses were generally positive, and Family apps had a Love Percent of 74%, high above the overall average of 64% overall.

Data Visualization

Intercom, Inc.

MAY 12, 2021

We first implemented the High-Performing Teams (HPT) framework in early 2020 to focus on team alignment, continuous improvement of processes, and collaboration. When we first implemented the framework in early 2020, the sudden move to remote working meant we were dealing with a fresh set of circumstances.

User Testing

Alchemer Mobile

DECEMBER 16, 2020

Between heavy increases in usage as well as staggering drops in economic activity, 2020 was a roller coaster for banks, insurance companies, budgeting apps, and everything in between. On the flip side, they directed anyone who answered “Yes” to the Love Dialog to leave a positive review on the app store. stars to four stars.

Finance

Product Innovation Educators

AUGUST 2, 2021

Our guest, Kenton Hansen, was in that position at Roll20 three years ago. I treated the position as a consultancy role. No one would have been able to pre-optimize a feature roadmap for 2020, because no one knew how the world was going to change. Our guest, Kenton Hansen, was in that position at Roll20 three years ago.

Research Software

Product Management University

MARCH 3, 2021

The performance of product management and the ripple effect (positive and negative) on engineering, marketing, sales and customer success is front and center this month. Product Positioning vs. Market Positioning: The Key Difference. November 2020. October 2020. August 2020. We offer a few insights.

B2B

Alchemer Mobile

MAY 19, 2021

Customers are then able to access the Apptentive product suite to send ratings prompts, survey customers for product information, use Message Center for customer service, send notes to drive positive outcomes, and push customers to upgrade to the latest version of their app. See the full list of Apptentive partners and integrations here.

Feedback Software

The Product Coalition

FEBRUARY 1, 2021

The Snitch, the Whip, the Bookkeeper, the Six Sigma Black Belt™ Like a job ad for a Scrum Master position, the equivalent for the Product Owner position also reveals excellent insight into an organization’s progress on becoming agile. Source : Scrum Guide 2020. Source: Scrum Guide 2020, see above.) ????

Advertising

Product Innovation Educators

NOVEMBER 23, 2020

Much has changed in 2020. In the beginning of 2020, I was scheduled to write a book about the success of the chocolate company Godiva, but COVID put that project on pause. Much has changed in 2020. It is not the year we expected. The adversity has created a need for resilience. It is not the year we expected.

Product Manager

Centercode

DECEMBER 30, 2020

With the year rapidly coming to a close, we asked our team to tell us: what are some of the positive things they’ve learned about themselves this year that they would like to carry into 2021? Has rolling with the punches that 2020 has dealt made you more adaptable? A joyous snapshot from our virtual holiday scavenger hunt.

Positioning