Userpilot

JANUARY 7, 2020

With that in mind, let’s take a look at what we think are the best product roadmap tools for SaaS companies in 2020… Wrike — For managing tasks and projects. Like other tools that present an all-in-one solution, Productboard can be difficult to use at first, and so requires time before you start seeing value from it.

Feedback Software 131

Feedback Software Roadmap Customer Feedback User Testing 131

Gainsight

SEPTEMBER 17, 2020

She recently posted about managing “Zoom fatigue,” which prompted me to share what I’ve done to cope with 2020. Not only did I enjoy the exercise and nature, but I also found myself much more focused and present than I was at my desk. 2020 is so incredibly hard. I’ll say upfront that I am super privileged.

Positioning 59

Positioning Travel Customer Experience Presentation 59

The Product Coalition

JANUARY 12, 2020

Smart mirrors helped replace traditional trial rooms in retail stores Image by Arek Socha from Pixabay Presenting a Product with a Real-Life Countenance We are all aware of how the products displayed in online stores are incapable of making them feel just like the products we handle in real-life stores.

Artificial Inteligence 78

Artificial Inteligence Customer Experience User Testing Branding 78

The Product Coalition

MAY 11, 2021

In March 2020, due to the covid outbreak, Aircall’s employees started working remotely. So I started a weekly group meeting where each PM presented a quick update with a simple format: what was done this week, next topics to tackle and risks or blockers. The remote work has changed the ways we present ourselves as a model for our team.

Leadership 176

Leadership Feedback Software User Testing Customer Feedback 176

Intercom, Inc.

MAY 12, 2021

We first implemented the High-Performing Teams (HPT) framework in early 2020 to focus on team alignment, continuous improvement of processes, and collaboration. When we first implemented the framework in early 2020, the sudden move to remote working meant we were dealing with a fresh set of circumstances.

User Testing 239

User Testing Feedback Software Framework Reporting Tools 239

UX Studio

DECEMBER 14, 2023

We facilitated 13 courses in a row, one in each semester starting in 2014 Autumn, up until the Pandemic interrupted our nice sequence in 2020. We moved to a new office and introduced the Studio Lead position as a full-time professional support for the researchers and designers on the team. Check out Copyfolio here.

Research Software 90

Research Software UX Feedback Software User Testing 90

Gainsight

AUGUST 17, 2020

2020 has been a time machine for all aspects of life. With new business sales slowing and clients needing more help than ever, Customer Success has proven to be existential in 2020. With new business sales slowing and clients needing more help than ever, Customer Success has proven to be existential in 2020.

Customer Experience 94

Customer Experience Analytic Tools Technical Review Data Visualization 94

The Product Coalition

FEBRUARY 26, 2021

2020 will go down in history as the year that brought the world to its knees with COVID-19 and the millions that fell to the virus. For small business owners and entrepreneurs, 2020 emerged as a new learning curve. For small business owners and entrepreneurs, 2020 emerged as a new learning curve. heralded as a year of promise?—?will

User Testing 103

User Testing Marketing Research Software Entertainment 103

Usersnap

JUNE 8, 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth , set sail on May 20th 2020. Yakup Bayrak presented a very practical formula in calculating the ROI of UX/CX. The Macquarium team discussed the challenges of converting data to action and the positive impact of intentional design. Get inspired by Klaus-M.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

The Basics of Product Management

JUNE 7, 2020

Even for a Product Manager entry level position, this skill definitely comes in handy. Working from home presents its own set of challenges and opportunities that we can capitalize on. – 10 Easy Steps (Best 2020 Update) appeared first on The Basics of Product Management. And that is definitely not a good thing.

Product Management 52

Product Management Product Manager Certifications Research Software 52

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. The minimal UI, and the way it presents questions one at a time makes filling them out a breeze. You can then drag and drop them into position. The industry continues to grow at an alarming rate. The good news: You can tap into that growth with your product. These are must-have for any PM.

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

The Product Coalition

JUNE 1, 2020

This isn’t a new business model, but as Internet connections became increasingly present in our lives (first in every home, then in every pocket) the possibilities for global-scale platform businesses exploded. “A To gain from these interactions, platforms position themselves as product/service in the middle between producers and consumers?—?but

Feedback Software 78

Feedback Software User Testing Travel Advertising 78

Gainsight

JANUARY 4, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. How to Master Presentations in Customer Success ( Listen to the podcast episode ). 10 Key Points for A Strong Retention Board Presentation. Bookmark this list and get through it bit by bit.

Feedback Software 111

Feedback Software Customer Experience Customer Feedback User Testing 111

The Product Coalition

DECEMBER 21, 2020

This guide is about relationships within management and the impact you will be able to make, so the methods mentioned below are very relevant and can help you regardless of the position you are in. Level 1: Identifying and Raising Problems As product leaders, we are in a unique position to identify cross-functional problems.

Presentation 145

Presentation Customer Experience User Testing Data Visualization 145

Userpilot

FEBRUARY 17, 2021

Each day has its own theme and presentations. Day 1: 30+ forward-thinking presentations, Day 2: 10 expert-led discussion sessions by true industry leaders, Day 3: 3+ hours of recruitment matchmaking. Price: Free-access to only the live Rendezvous presentations. for access to all the post-event recordings + slides, £299.00

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

The Product Coalition

APRIL 12, 2021

I joined Aircall in March 2020 as Head of Product. We all want to be part of something bigger and have a positive impact, so as a leader share the challenges and the ambitions of the company and of the product. Present my leadership style and have each teammate present their working styles.

Customer Experience 114

Customer Experience Product Management Product Manager User Testing 114

The Product Coalition

FEBRUARY 18, 2020

TL; DR: The Successful Scrum Master Meetup During the 19th Hands-on Agile meetup, 30-plus people addressed the path to becoming a successful Scrum Master or agile coach, following up on the “ Scrum Master Career 2020?—?Using phrased in a positive way?—?on We used two Liberating Structures microstructures?—?Appreciative

Data Visualization 78

Data Visualization Agile Analytic Tools Positioning 78

The Product Coalition

DECEMBER 23, 2023

Source: [link] There’s more research we could share but we believe the evidence presented makes great points. The 2020 Pandemic to 2023… The 2020 pandemic led to isolation and sometimes loneliness for many. It’s About Having Options We’re all aware of the positions on this debate. Apple Design team at Apple Park.

Fractional CTO 112

Fractional CTO User Testing Research Software Reporting Tools 112

Mind the Product

JUNE 13, 2019

MTP Engage Manchester will be back on the 6th and 7th February 2020 – and better than before. We received lots of positive feedback and suggestions of what we might do differently after this year’s event, and we’ve listened to this feedback to pull together what we hope is a conference that beats expectations. The Year of you.

Workshop 86

Workshop Feedback Software Events Leadership 86

freshtrax

APRIL 4, 2022

In the presentation, there were also three surprising pieces of data on mental illness that underscore the impact of this app. The major value provided by THE BEATS is the ability to look at one’s own emotions objectively and to be positive and self-reflective. 60% of North Americans suffer from mental health problems.

Data Visualization 105

Data Visualization Startups Events Customer Experience 105

Gainsight

APRIL 21, 2022

In 2020, Forrester presented some eye-opening results in a report titled “US Tech Budget Outlooks In A COVID-19 Recession.” They stipulated that US tech spending would decline “by 5% in 2020 and slipping a further 0.1% Forrester’s findings in 2020 were quite revealing. We too are excited to share our positive findings.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Technical Review 52

ProductPlan

OCTOBER 1, 2020

Of course, the 2020-2021 conference circuit looks very different from a typical cycle — many events have been postponed or gone completely virtual during the pandemic. The conference is structured around the “7 Ps of Product”—Problem, Purpose, Position, Price, Practice, Promotion, and Performance. SaaStr Annual. ProductCon.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Intercom, Inc.

NOVEMBER 3, 2022

Liam: What was the moment when you discovered the problem or the problem presented itself? Your product marketing is so on point – the way you’ve been able to facilitate this self-serve and onboarding journey that is relatively frictionless, and the way that you position yourselves in the broader market.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product Coalition

DECEMBER 29, 2020

While this is true for some more technical positions, many successful product leaders have absolutely no background in Computer Science.) If you’ve just started a new position, it’s entirely natural to feel nervous. What if my product isn’t good enough?” One tip is to trust your recruiting manager/the team who hired you.

Technical Review 127

Technical Review Product Research Certifications Data Visualization 127

The Product Coalition

JULY 10, 2020

Both positions involve being the keeper of a vision, and both also have to be decision makers by curating ideas from many different sources. You might also be interested in: How Much Can You Make as a Product Manager in 2020 Why Do Product Managers Make Great CEOs? But there are numerous differences that keep these two roles separate.

Product Management 98

Product Management Product Manager Management Management 98

Intercom, Inc.

MAY 26, 2021

We used the last few months of 2020 as a time to go back to our values and refresh them, tighten them up (who can remember 11 values?), We’re confident that Intercom employees – both present and future – will see these values in themselves and the people they work with everyday. . We’re optimistic and positive.

Customer Feedback 138

Customer Feedback User Testing Customer Experience Product Research 138

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. The book, however, doesn’t present the process to make a style guide.

Books 138

Books Technical Review Research Software Data Visualization 138

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. how to get the most positive reviews, without asking the customer first if he/she is satisfied with the app.

Feedback Software 124

Feedback Software Systems Review Software Review Reporting Tools 124

Intercom, Inc.

DECEMBER 2, 2021

Mike Stewart, the former Senior Principal Engineer at Intercom, sat down to talk with Jamie in October 2020 about that word and why he uses it so much at work. Liam Geraghty: To connect all of this with a concrete example, Jamie presents this one. Liam Geraghty: Brian sat down to chat with Jamie about them in November 2020.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

The Product Coalition

MARCH 22, 2021

In this piece, we’ve gathered some of the most talented and productive UX professionals in 2020. Top UX Agencies in 2020 1. Clay is a full-cycle design company that can take your idea, make it a reality, and presents it to the world. Look no further, we’re here to help you find a decent UX agency for your upcoming project.

UX 95

UX Research Software Feedback Software User Testing 95

Gainsight

MARCH 19, 2020

When you look back at January 1, 2020—the hopes, the dreams, the resolutions—it all feels so long ago. We presented via audio and slides on a web meeting. Fast forward another week and we presented again, this time with video on. What positives are coming from work-from-home, if that’s new for you? The twenties.

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

Nulab

MAY 14, 2020

Most employee opinions had actually become much more positive since the outbreak , suggesting that the American corporate body did rise to the occasion. With a lowered wage or a job lost altogether, it may be harder for this generation to feel particularly positive about their employers’ decisions. Maintaining Safety.

Data Visualization 99

Data Visualization Product Research Reporting Tools Finance 99

The Product Coalition

FEBRUARY 29, 2020

Photo by Lesly Juarez on Unsplash Mindfulness: Paying attention, on purpose, in the present moment, without judgement. Remember that feedback isn’t always negative, use this occasion to count all the positive things too! Originally published at [link] on February 28, 2020. Mindfulness, your biggest ally as a Leader?—?Photo

Leadership 78

Leadership Startups Vision Article 78

Gainsight

JUNE 8, 2023

Lesson #2: Planning for the Future Means Embracing Uncertainty I realize “uncertain” or “unprecedented” times have been buzz words since 2020, but they are buzz words for a reason. Holding the past, present, and future together means embracing uncertainty, and that’s the first step in planning and preparing for what lies ahead.

Certifications 52

Certifications Leadership Definition Reference 52

Innovatemap

AUGUST 12, 2021

It was a record year for VC in 2020, despite the pandemic and the economic downturn, according to the National Venture Capital Association. While some early tech successes pitched investors by simply sharing the ideas they had in their head or presenting prototypes that didn’t work, that approach doesn’t work anymore.

Startups 52

Startups Product Research User Testing Research Software 52

PMLesson's Ace the PM Interview

APRIL 26, 2022

Start Learning But as a data scientist or analyst whose position is in demand, those with formal training and little to no experience may still be able to find an excellent position. They may be called on to generate presentations to describe and explain their findings to stakeholders or other business teams.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

freshtrax

JUNE 20, 2022

What I found particularly interesting is that, in contrast to the difficult situation caused by COVID-19 infections over the last few years, visuals with a positive atmosphere tend to be the trend this year. When I first presented my global trend forecast for 2022 to the leads in each region, every country gave me consent immediately.

User Testing 52

User Testing Research Software Reporting Tools Feedback Software 52