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Redesigning our job levels for product designers

Intercom, Inc.

The only thing harder than designing a product is designing your career. For instance, the Design Career Index shows that 71% of design orgs don’t have a career progression framework. But if you don’t have a map for your career, then how do you know where you’re going? Start with the problems. Start with the problems.

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What we look for when we hire designers at Intercom

Intercom, Inc.

We know it’s hard to apply and interview for a new job. So if you’re considering a design job at Intercom , we won’t make it harder by forcing you to read our minds or guess about what we value. Instead, we’ll tell you exactly what we look for – and why it matters to us. Are the job and organization right for you?

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Intercom’s Sanj Bhayro on creating the right foundation to help businesses scale

Intercom, Inc.

With him, he brings the lessons he learned over the past 20 years in the industry, and as he told us, few things are more important than setting up a solid foundation for growth and developing a sales model that can get you where you want to go. I did that for about 20 months and then decided I wanted to do something different again.

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People leave managers, not companies – 4 ways to better support your team

Intercom, Inc.

Across the US, people are quitting their jobs in record numbers. . This year, it’s estimated that approximately one in four people have quit their jobs , and those positions are remaining open for much longer than expected. Is the problem really that half of the people couldn’t learn or care about their new job?

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How AI will impact product management

Lenny Rachitsky

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Announcing: Lenny’s Newsletter Fellowship Program 💥🧑‍🎓 I’m launching a three-month fellowship program, and applications are now open. Think about it—what is AI best at?

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What Do We Owe Our Teams?

Mironov Consulting

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last If you’re running some other department, these should sound familiar.)

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Emotional Intelligence for Product Managers

The Product Coalition

Working with Emotional Intelligence [link] Daniel Goleman’s book has now +20 years, but it’s a timeless reminder of how vital Emotional Intelligence is to succeed in your career. This article is not intended to be a book review, but I used the skills described in this bestseller to link them with our day-to-day Product Management life.