The Product Coalition

FEBRUARY 5, 2021

The main lesson I learned from conducting almost 100 customer interviews for product discovery over the last six months is that there are many ways in which we can become biased during customer interviews. For example, a signed Letter of Intent (LOI) to buy a product. For example, a signed Letter of Intent (LOI) to buy a product.

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User Testing Blog Customer Experience Customer Feedback 111

Sachin Rekhi

OCTOBER 15, 2019

Listen: Lean B2B Blog | YouTube | Transcript. I joined Etienne Garbugli on his Lean B2B Podcast a few weeks back to share my best practices on getting actionable user feedback for your product. If any of these topics interest you, I'd encourage you to have a listen.

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User Testing Customer Feedback Product Research Feedback Software 67

The Product Coalition

FEBRUARY 1, 2019

What I Learned from a Year of Product Management Blogging. Write your Passion There are many reasons why people start writing blogs. In my blog, this was not the case. I started writing a blog about a year ago in order to express my thoughts. I decided to focus on the soft side of product management.

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Blog Product Management Product Manager Management 60

Ask Benny

FEBRUARY 1, 2019

What I Learned from a Year of Product Management Blogging. Write your Passion There are many reasons why people start writing blogs. In my blog, this was not the case. I started writing a blog about a year ago in order to express my thoughts. I decided to focus on the soft side of product management.

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Blog Product Management Product Manager Management 60

Bain Public

MARCH 30, 2021

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product of Bain Public joins Jason Knight, creator, host, producer, editor and promoter of the One Knight in Product podcast. By day he serves as a B2B product guy and leads the Product team for DueDil , a London-based RegTech startup.

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Data Visualization Product Research Product Management Product Manager 52

Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Download three podcast episodes at the beginning of every week. Books for Product Managers. Blogs for Product Managers.

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Books Blog Feedback Software User Testing 80

Andrew Chen

DECEMBER 18, 2017

Of course everyone knows the mechanics of setting up a blog – but the hard part is finding your voice, figuring out topics that are interesting for other folks to read, and building a long-term habit. ” Ironic that VCs blog/tweet all day now ;). Andrew Chen (@andrewchen) July 26, 2017. Building your personal bat signal.

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Blog Analytic Tools Research Software Feedback Software 110

Dear Strategy

MARCH 15, 2023

You see, the reason I started the Dear Strategy podcast was mostly to educate. And the podcast allowed me to do just that. So, if I’m not too crazy about writing, and I absolutely love podcasting, then why have a blog in the first place? Has it really been more than a year since my last post? So that’s exactly what I did.

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Framework Workshop Blog Education 97

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Intercom, Inc.

MAY 5, 2022

Over the last ten years, we’ve developed, refined, and iterated on our principles to ensure they each represent an important part of the way we work, collaborate, and build product. We’ve recently kicked off a blog series exploring these principles, written by the people that know them best – our R&D team.

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Bain Public

DECEMBER 9, 2020

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public , will taking part in a Product Management conversation focused on Artificial Intelligence in collaboration with MorphL - the AI platform for e-commerce. Get Your AI On!" by MorphL - the AI platform for e-commerce. About MorphL.

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Artificial Inteligence Research Software Data Visualization User Testing 52

Intercom, Inc.

SEPTEMBER 29, 2022

Our product principles are deeply embedded in Intercom’s culture. Over the years, they’ve helped us keep teams aligned, create products our customers love, and guide our decisions through every roadmap, every strategy meeting, and every onboarding. Check out more episodes of our podcast here.

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Engineering Roadmap Blog Strategy 129

The Product Coalition

JANUARY 26, 2024

As we work together to make product learning accessible, we invite you to read these articles to learn more about what we do. By Jay Stansell and Tremis Skeete , for Product Coalition We all want to learn how to be better product people. We are a community of volunteers.

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Lenny Rachitsky

JANUARY 4, 2024

Integrating research from the beginning of the product development process is crucial for leveraging your user researcher best. Brought to you by Teal —Your personal career growth platform | Vanta —Automate compliance. Consider shifting from NPS to CSAT for more accurate and useful feedback.

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User Testing Research Software Product Research UX 104

Mind the Product

MARCH 16, 2021

The post Estimating Complexity – Liz Keogh on The Product Experience appeared first on Mind the Product. Liz’s ‘Estimating Complexity’ Blog post. Visit The Product Experience homepage for more information and more episodes! The Product Experience is hosted by Lily Smith and Randy Silver.

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Technical Review Agile Consulting Feedback Software 196

Andrew Chen

FEBRUARY 26, 2024

I met tons of incredible people, some of whom went on to create major products and found unicorn companies. (Above: No, it doesn’t really look like this — and yes it’s mostly office parks and tech billboards. I learned so much in my first few years and wanted to pass along some of my lessons.

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User Testing Customer Experience Blog Events 123

Sequent Learning

SEPTEMBER 25, 2018

Masters of Product Management is a podcast series that captures the ideas, commentary, and lessons learned from product management thought leaders across the globe. To bring your product strategy to […]. To bring your product strategy to […]. The post Podcast Ep.

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Intercom, Inc.

AUGUST 3, 2022

By now, it should come as no surprise that we’re big on product principles. Crafting and tweaking these principles was instrumental to consistently building great products at scale. Today, they’re deeply embedded in our culture – the way we work, collaborate with each other, and, of course, build products. And that they did.

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User Testing Framework Product Research Engineering 118

Lenny Rachitsky

MARCH 7, 2024

Brought to you by: • WorkOS —The modern API for auth & user identity • Eppo —Run reliable, impactful experiments • OneSchema —Import CSV data 10x faster — Ray (Jiayi) Cao is the global head of product strategy and operations for monetization product at TikTok.

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Strategy Product Strategy Advertising User Testing 85

UX Studio

JULY 13, 2023

In this article, we’ll introduce you to our favorite UX research podcasts that can help keep your skills sharp by bringing the best experts from all over the world into your living room. Why podcasts Are you tired of scrolling through endless blog posts and textbooks in search of valuable insights and information related to UX?

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Data Visualization Product Research User Testing Customer Feedback 82

Intercom, Inc.

OCTOBER 25, 2021

The Intercom team is looking forward to showcasing our latest features and improvements to the world’s leading Business Messenger and powerful customer support product. The Intercom team is looking forward to showcasing our latest features and improvements to the world’s leading Business Messenger and powerful customer support product.

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Customer Communications Startups Events Customer Experience 198

Intercom, Inc.

DECEMBER 21, 2020

“We wish you a very peaceful and safe holiday season” Alongside posts on product design and long-form guides on conversational support , we addressed the impact of COVID-19 , and expressed our anger and solidarity amid the struggle for racial equality and justice. . A must-read for marketers dealing with change or crisis.

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Customer Communications Customer Experience Technical Review Healthcare 232

Lenny Rachitsky

FEBRUARY 8, 2024

For example, we might prompt the AI agent to take several hours to write a detailed blog post citing references and case studies, and to delineate any trade-offs the agent made. Logan expects that AI won’t replace humans, but people who leverage AI to learn and improve productivity will be more competitive in the job market.

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ChatGPT Reporting Tools Data Visualization Research Software 79

Mind the Product

JUNE 30, 2020

Working in product is a dream job for lots of people but sustaining a dream career certainly isn’t without challenges. The post Forever Employable – Jeff Gothelf on The Product Experience appeared first on Mind the Product. The shipping of the product is the beginning of the conversation with your target audience.

Product Research 209

Product Research Feedback Software Technical Review UX 209

Johanna Rothman

OCTOBER 10, 2023

When I saw the McKinsey report on “developer productivity,” I shuddered. Second, there's no way to measure such a thing as developer productivity, despite what McKinsey says. Then I read Lorin Hochstein's brilliant assessment in On productivity metrics and management consultants. Writing alternatives: Blog posts.

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Consulting Product Research Weak Development Team Feedback Loop 85

Lenny Rachitsky

FEBRUARY 11, 2024

Brought to you by: • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers • Whimsical —The iterative product workspace • WorkOS —The modern API for auth and user identity — Jake Knapp and John Zeratsky are the authors of best-selling books Sprint and Make Time.

Customer Experience 84

Customer Experience Framework Finance Blog 84

Dear Strategy

MARCH 15, 2023

You see, the reason I started the Dear Strategy podcast was mostly to educate. And the podcast allowed me to do just that. So, if I’m not too crazy about writing, and I absolutely love podcasting, then why have a blog in the first place? Has it really been more than a year since my last post? So that’s exactly what I did.

Framework 52

Framework Workshop Blog Education 52

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Melissa Perri

DECEMBER 29, 2023

Since publishing my second book, Product Operations, in October, I’ve been reflecting on what I learned writing two business books and wanted to share those insights that I wish someone had shared with me before I started. But my heart was set on Product Management. I wasn't buying it, though. See how people react.

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Books User Testing Customer Feedback Consulting 197

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.

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Research Software Analytic Tools Feedback Software Data Visualization 98

Product Management University

NOVEMBER 8, 2021

Join John Mansour and Paul Heller for an insightful 30-minute podcast on product led growth and making the transition from a direct sales model. Had a lot of fun discussing the differences between a new business starting with a product led growth model and mature businesses making the transition from a traditional direct sales model.

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Article Product Marketing Marketing Product Management 130

Ronke PM

DECEMBER 29, 2023

To celebrate the journey, we've curated a list of the top four podcast episodes of 2023 from Product Magic, chosen for their impact and relevance by our devoted listeners. This conversation is packed with insights and tips, aimed at guiding both new and experienced product managers. #2

Customer Feedback 52

Customer Feedback User Testing Customer Satisfaction Customer Experience 52

Mind the Product

FEBRUARY 11, 2020

That’s the question that prompted Claire Lew to start Know Your Team and here she joins us on the podcast to give practical advice on how to be a great manager. Claire’s Website and blog. The Heartbeat Podcast. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode.

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Product Research Entertainment Consulting Management 137

Alchemer Mobile

JANUARY 10, 2019

The challenge of achieving product-market fit is what keeps most product managers up at night. And this time every year, product management professionals are putting yearly strategies together and seeking out resources to ensure their approach is on-trend. The Challenges of Competition, Fragmentation, and Market Fit.

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Product Management Product Manager User Testing Feedback Software 217

Lenny Rachitsky

FEBRUARY 4, 2024

Brought to you by: • Teal —Your personal career growth platform • Sprig —Build a product people love • Vanta —Automate compliance. Adopt a startup mindset when launching a new product line. Simplify security. Start small and focus on proving the idea without overcommitting resources.

Research Software 65

Research Software Feedback Software Product Research User Testing 65

Intercom, Inc.

APRIL 6, 2020

People before product and profit. At Intercom we firmly believe that people are the most important thing – your product and ultimately profits will follow if you get the people thing right. It’s available as a video (embedded below), podcast or article , so you can consume it in whatever format works best for you. Sorry Slack.

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Customer Feedback User Testing Entertainment Management 181

The Product Coalition

JUNE 24, 2020

He hosts the Agile for Humans podcast and most recently co-wrote Fixing Your Scrum: Practical Solutions for Common Scrum Problems with Todd Miller for PragProg. He hosts the Agile for Humans podcast and most recently co-wrote Fixing Your Scrum: Practical Solutions for Common Scrum Problems with Todd Miller for PragProg.

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Agile Feedback Software Customer Feedback Books 144