UX Planet

DECEMBER 6, 2024

Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. As I delve deeper into understanding the capabilities and limitations of Artificial Intelligence, I see an opportunity for AI/ML to improve an existing flow in the Automotive industry. Image Credit: Karena E.I

Customer Experience

UX Planet

JUNE 30, 2025

and UK saw case studies of improved support due to AI. AI Best Practices in Banking and Fintech: 21 Real-World Case Studies We collected 21 real-world case studies showcasing how leading banks and fintech companies implemented AI in 2024 and 2025. Both the U.S. Originally published at [link].

Data Visualization

Usersnap

DECEMBER 18, 2024

Incorporate icons to visually differentiate categories like “Bug Fix,” “Feature,” and “Improvement,” enhancing navigation. Highlight updates impact with user testimonials or case studies to show real-world applications. Try Usersnap for Announcements Try Usersnap Now 7.

Data Visualization

Product Innovation Educators

FEBRUARY 3, 2025

Analyzing the Milkshake Case Study The milkshake story illustrates how JTBD helps us understand existing products. The Snickers vs. Milky Way Case Study Another interesting JTBD example comes from Chris Spiek, who shared it in episode 057 of this podcast. The story involves two candy bars: Snickers and Milky Way.

User Testing

Business of Software Conference

JUNE 30, 2025

Differentiating your products or services is key to scaling sales and becoming a dominant market player. You can use client milestone stories (case studies) to show real results. Storytelling isn’t a minor skill; it’s a core way to connect, differentiate your software business, and get results.

Differentiation

PMLesson's Ace the PM Interview

MAY 13, 2025

Excel / Google Sheets: Spreadsheets are still used for quick analyses, stakeholder presentations, and take-home case studies. Bonus Differentiators Domain Knowledge: Familiarity with your company’s industry (e.g., Data Visualization: Tools like Tableau, Power BI, or Looker are critical for communicating insights visually.

Data Visualization

eG Innovations

JULY 9, 2025

Tags can be used to differentiate and aggregate resources by cost center within an organization. There are usage requirements and limits on the number of user-defined tags that can be added to an AWS resource (see: Tag naming limits and requirements in the AWS General Reference guide).

Data Visualization

Userpilot

JUNE 26, 2025

There are multiple content options available too, such as numerous video tutorials, live walkthroughs , webinars, and case studies, catering to different learning styles. This color-coding makes it easy to differentiate between content at a glance, so navigation feels effortless.

Feedback Software

Arkenea

AUGUST 5, 2025

Case Study: MediMergent Platform Arkenea developed a comprehensive clinical trial management platform for MediMergent that handled complex patient data integration across multiple sources including medical records, claims data, prescriptions, physiological data, and patient reported outcomes.

Research Software

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. Takeaways from the case study. Case Study On Xeropan appeared first on UX Studio.

Research Software

Mind the Product

MAY 6, 2020

We were also able to identify content opportunities that would help to differentiate the new site from other information sources. The post Creating an Accessible Website for Europe’s Oldest Eye Hospital Charity: a Case Study appeared first on Mind the Product. Those are the things that will benefit everybody.

User Testing

Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth.

Differentiation

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. We also did our own competitor analysis , identifying differentiating features and services. If you want to dive in our case studies and learnings, check out our Product Design book by our CEO, David Pasztor.

User Testing

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. This UX case study will walk through all the challenges and learnings this project presented. So why mention cultural differences in a UX case study? So, what main takeaways came from this UX case study? The scope & the team.

Magazine

Product Innovation Educators

SEPTEMBER 2, 2024

Key Considerations in Value-Based Pricing Differential Value: Understanding what makes your product different from alternatives in the market. Case Study: The Mechanical Pencil Example To illustrate the principles of value-based pricing and market research, let’s consider the example of a mechanical pencil.

User Testing

Mixpanel

AUGUST 21, 2019

To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn. Highly engaged users didn’t use our “set lead priority” and “sort pipeline by priority” features (which we promoted as our app’s differentiating functionality).

Analytic Tools

UX Studio

APRIL 25, 2019

It can differentiate you from the competition, project positive feelings or make it easier for customers to remember and choose your product over others. Case study: How we conducted brand research on our UX studio brand. Research facilitates getting these right. In turn, this helps your branding in many ways. Brand affinity.

User Testing

The Product Coalition

JULY 27, 2018

Whereas other platforms like CBS differentiate on the basis of being the place for serious fantasy players, the decision to dedicate their resources towards building a mobile app, which is heavy on features like sticker packs which are obviously geared towards making new players feel welcome and comfortable.

Differentiation

The Product Coalition

DECEMBER 10, 2020

While it is not a book on strategy per se , the deep understanding of how you will create a differentiated value proposition is the basis for creating a strategy that focuses on generating it. Understanding Michael Porter Porter is a well-known strategy guru who published 20 books and numerous articles.

Differentiation

Product Talk

DECEMBER 15, 2021

Richard says, “Most of the interviews were informal to start with—more of a chat before progressing on to a formal interview and case study presentation. Abdel says he is always trying to determine the following about each company he interviews with: Do they differentiate between discovery and delivery?

Product Research

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. This insight led us to investigate different user needs and workflows in smaller and bigger companies and differentiate two main use cases. Use cases: Assessing different user needs and workflows.

Research Software

Product Innovation Educators

MARCH 4, 2025

Case Study: Wood Stains Category In analyzing customer feedback about staining furniture and wood products, the AI identified an emotional need that human analysts completely overlooked: Customers wanted “a manufacturer that values my feedback, will respond to my emails, and will address my concerns.”

Artificial Inteligence

Product Innovation Educators

APRIL 13, 2018

2) Differentiate Yourself. (3) An example of startups helping large organizations innovate – a PepsiCo case study in 4 steps. This article describes a few differences and provides a brief introduction to agile-oriented product development… [link]. 8 brand management principles successful product managers should know. (1)

Agile

Intercom, Inc.

JULY 9, 2019

Instead, marketing websites describe a product’s key differentiators and benefits, offer a few case studies and encourage a prospective customer to evaluate the product by using it. Digital businesses change how customers buy. Gone are the days of long feature lists and spec sheets.

Customer Experience

The Product Coalition

MARCH 24, 2021

Pain Relievers: Here we summarize how our solution addresses the user’s pain points, e.g., our differentiators 3. Figure 2: Target Customer Scenario Canvas Case Study: Business Intelligence Software Figure 3 shows a ‘Target Customer Scenario Canvas’ example for a company that offers business intelligence solutions for online shops.

User Testing

Userpilot

AUGUST 12, 2024

– Differentiate your product from the competition. Better product differentiation. A good way to do this is to share case studies and testimonials. Make sure your positioning statement reflects your USPs and differentiators based on what your potential users value. – Enhance value perception.

Messaging

The Product Coalition

JANUARY 12, 2022

Let’s move the case. The brief background, in the beginning, might have given an idea for solving the differentiation strategy cases. Case: Slack growth strategy under extensive competition with Zoom, Team, and new Google app.

Research Software

The Product Coalition

NOVEMBER 16, 2020

Photo by Ryan Quintal on Unsplash This is the second part of a case study regarding Soundcloud’s content categorization and exploration of strategic opportunities. Liked tracks could be treated as a playlist and we could also have “Liked Mixes” and “Liked Podcasts” as we now differentiate the content.

Product Research

ProductPlan

SEPTEMBER 13, 2022

The winners emerging from the scrum of similar offerings differentiate themselves in significant, meaningful, and sometimes surprising ways. Combined with testimonials and case studies, this is a powerful tool in your differentiation arsenal.

Feedback Software

Mind the Product

MAY 5, 2020

For many organisations, this could provide a key differential for millions of loyal customers. For example, while working to improve the accessibility of their ride-hailing app in 2018, the team at iTaxi studied the WCAG 2.1 Creating an accessible website for Europe’s oldest eye hospital charity: a Case Study .

Reporting Tools

Mind the Product

DECEMBER 26, 2019

In this ProductTank Toronto talk, Richard Reiner , Executive Chairman at dfuse , takes us through various case studies and lessons learned from his experience building and marketing products in the cybersecurity space. The solution required a pivot and a focus on their competitive differentiators as well as new geographical targets.

User Testing

UX Planet

JUNE 24, 2024

In this article, we’ll analyze Snackpass’s product strategy on social integration, examining how this strategy has contributed to its success and differentiates it from competitors. Case Studies and Customer Success Yifang Taiwan Fruit Tea A notable success story is Snackpass’s collaboration with Yifang Taiwan Fruit Tea.

Product Strategy

UX Planet

JANUARY 24, 2024

In your case studies, steer clear of generic solutions. Mastering “Real Storytelling”: The New Age of Case Studies Now, the design process is common knowledge. The differentiator? Do : On your landing page, balance simplicity with creativity. How you weave your narrative and context into your work.

UX

Business of Software Conference

MAY 18, 2023

Defining the problem does not give you a differentiated starting point – you’re defining the problem the same way as your competitors. The problem is not your differentiation. Your differentiating thing is your insight – why did we build it the way we built it? What’s your differentiated value?

Positioning

Business of Software Conference

JULY 19, 2023

So how has Barbie successfully integrated software technologies into its marketing campaigns and adopted innovative business models, making her an inspiring case study for businesses looking to learn from their strategies?

User Friction

Userpilot

SEPTEMBER 30, 2024

Differentiation : Strategic messaging highlights what makes your brand unique, showcasing features and benefits that set you apart from competitors. Analyze your competitors to develop a comparative messaging Comparative marketing materials help you understand your competitive landscape and identify differentiation opportunities.

Messaging

Mixpanel

AUGUST 21, 2019

To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn. Highly engaged users didn’t use our “set lead priority” and “sort pipeline by priority” features (which we promoted as our app’s differentiating functionality).

Analytic Tools