Intercom, Inc.

MAY 16, 2022

Take the example of a multipart workshop we ran about the vision of our support products. These were the goals of the workshop: Come together as a team to discuss our vision for Intercom Support. For example, for the workshop on the vision of our support products, here’s what we had come up with at this stage: Background (~1 hour).

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Workshop Feedback Software Research Software Reporting Tools 245

Intercom, Inc.

NOVEMBER 2, 2020

The start of any journey begins with consulting a map. Here are some common challenges you might encounter: Subjective preferences: Everyone disagrees over whose personal vision of the system represents the best or truest version. Mess it up, and you could find yourself quickly marching your team off a cliff. Chart your own course.

Feedback Software 289

Feedback Software User Testing Customer Feedback Customer Experience 289

The People of Product Management

SEPTEMBER 22, 2022

Each week I will present a different human relationship from the world of Product Management to stimulate thinking and discussion. We will start with the enthusiastic visionary leader, so driven by the end product vision that the iterative nature of product development is often a source of great anxiety.

Feedback Software 52

Feedback Software Product Management Product Manager Software Engineering 52

Userpilot

JUNE 20, 2023

Author: Krystal Higgins is an accomplished UX designer and consultant. Author: Teresa Torres is an internationally acclaimed consultant and speaker. Presents data-driven eye-opening insights that bring in fresh and accurate perspectives for creating a good user onboarding. Where to buy: You can order it on Amazon. #2

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Onboarding KPIs Feedback Software Research Software Books 98

Mind the Product

MAY 14, 2019

Many articles have been written on this subject, most of them either by product consultants or people holding one of the above titles. A product vision is the most crucial thing for a product leader to work on. I’ve puzzled over how to present the results to our product community and in the end I decided to just show you the results.

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Product Research Product Management Product Manager Leadership 164

Product Innovation Educators

APRIL 20, 2020

Innosight is an innovation management consultancy founded by Clayton Christensen and Mark Johnson. Traditional strategic planning is too anchored in extrapolating present-day norms into the future. It’s also a way of thinking that allows you to take the past and the present out of the equation.

Product Research 81

Product Research Government Product Management Product Manager 81

The Product Coalition

JULY 22, 2021

And so we inform them, consult them, involve them. As much as your customers, your peers need to know who you are and what your vision is. Present your initiatives during team meetings?—?this I believe you and they are not the internal stakeholders I mean. However, the internal stakeholders I’m talking about are your peers?

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User Testing Roadmap Messaging Leadership 158

The Product Coalition

JULY 10, 2020

Both positions involve being the keeper of a vision, and both also have to be decision makers by curating ideas from many different sources. As the company grows, it’s natural that the keeper of the product vision, becomes the keeper of the company vision. But there are numerous differences that keep these two roles separate.

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Product Management Product Manager Management Management 100

Mind the Product

NOVEMBER 13, 2017

Jordan Bergtraum is a management consultant with over ten years of experience in the B2B SaaS industry, mostly as a head of product for various organizations in the legal, education, facilities management, and pharmaceutical spaces. In his presentation, Jordan uses the Tesla automobile as a relatable example.

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Research Software Product Management Product Manager Management 125

The Product Coalition

DECEMBER 11, 2023

They are all based on real stories of product leaders I work with as a consultant or in the CPO Bootcamp , and I’m sure you’ll find them as real as they are. Present what you already know and make sure they see progress, but don’t make them believe it’s all figured out.

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Roadmap User Testing Strategy Customer Experience 78

Intercom, Inc.

MAY 20, 2019

It involves driving change for the better through inspiring, role-modelling, vision setting, articulating, consulting, teaching and executing. Don’t get tunnel vision. Maintain a big-picture perspective informed by the overall mission and vision of the company. Present the goal, context, problem and solution.

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Development Leadership Customer Experience Vision 223

UX Studio: Product Management

OCTOBER 9, 2021

Founder of a London and Budapest-based behavioural consulting startup. By making user needs and pain points tangible, research results are becoming central to defining company strategy and longer-term vision. . One of the participants spoke of her recent experience with presenting at the finals of a prestigious Hungarian UX course.

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Positioning User Testing Customer Experience Research Software 108

Userpilot

JULY 18, 2023

They provide you with insights essential to make informed decisions about the product direction and help you define the product’s vision, goals, and strategic initiatives. Gartner – for researching your target industry Gartner is a research and consulting organization. Product management software: Craft.io.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Intercom, Inc.

JANUARY 14, 2021

Looking at how the best companies operate, Hubert and his team boiled down product excellence to three key areas of action: vision, strategy, and execution. A segmentation matrix can help product teams be laser-focused on both the long-term vision and the day-to-day plan. Use it to make better product decisions.

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Feedback Software Research Software Analytic Tools Product Strategy 225

BrainMates

FEBRUARY 6, 2023

Before a metric is presented to a decision-maker, many subjective decisions have already been made. We should embrace and encourage the use of data to help us to create value for our customers and our businesses, but we should also accept the daunting responsibility that we are the deciding factor – not the data we’re presented with.

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Data Visualization Research Software Analytic Tools Vision 52

freshtrax

AUGUST 31, 2021

In this rebranding, not only the brand elements, but also the company’s vision, cultural values, and services were all redesigned to create a truly new btrax. We needed to clarify our vision and thoroughly think about why we exist and what we do every day. Gaps between the future we want to achieve and the present.

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User Testing Research Software Branding Workshop 105

Product Innovation Educators

JUNE 21, 2021

Teams meet frequently and communicate, and the vision and work are visualized using Scrum. The Market Requirements Event involves customer-facing people like sales and marketing, and it’s led by product management with developers and engineers present. Learn more about Steve’s Lean Program Consulting.

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Development Customer Experience Differentiation Events 95

UX Planet

MARCH 7, 2024

The Hidden Costs of Design Ops For In-House Design Teams Building an in-house design team presents a unique set of challenges, many of which revolve around the efficient operation of Design Ops. In such adversity, many turn to specialized outsourcing services not just as a convenience but as a financial imperative.

Feedback Software 52

Feedback Software Research Software Customer Experience Customer Feedback 52

Folding Burritos

JUNE 25, 2015

Help them help you: Think about what you really need from them and break it down so it’s easier to process; Present them with options and the pros and cons of each; Suggest the ones you think may be the best solutions (and why.). It’s used in dressed-up, serious, management consulting firms, but don’t let that deter you — it’s really helpful.

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Presentation User Testing Feedback Software Consulting 189

ProductPlan

JANUARY 18, 2023

Connect to the company vision Annual planning provides an opportunity to take a beat and ensure that each product and the company are still moving in the same direction. Begin with your organization’s latest vision , mission, and high-level objectives, ensuring you truly understand them and their impact on the product.

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Webinar Customer Experience User Testing Roadmap 52

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). consulting engineer, helping customers implement Chef’s products. How do we win?

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Weak Development Team Product Strategy Strategy Development 130

Dear Strategy

DECEMBER 21, 2020

So what I’ll attempt to do here is present you with the most widely accepted definitions that I know of, while also trying to clear up some of the most common misconceptions that I typically come across. The timeframe for your vision is usually 5-10 years out (or more), and the format is typically very high-level and very aspirational.

KPI 52

KPI User Testing Technical Review Vision 52

Intercom, Inc.

JANUARY 8, 2019

It involves driving change for the better through inspiring, role-modelling, vision setting, articulating, consulting, teaching and executing. Don’t get tunnel vision. Maintain a big-picture perspective informed by the overall mission and vision of the company. Present the goal, context, problem and solution.

Leadership 152

Leadership Customer Experience Vision Positioning 152

PMLesson's Ace the PM Interview

JANUARY 15, 2021

Demonstrate Product Vision The most important aspect of your answer, by far, is the product vision portion. For more information be sure to watch our video on the product vision. Feature Priority Once you've covered the product ideas and the overall vision, the rest of your interview answer is rather straightforward.

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Feedback Software Vision Software Engineering Data Visualization 94

Userpilot

AUGUST 16, 2022

Attainable (Achievable and Agreed) – Your goals should not only be attainable but also agree with the present status of your business. They have a clear purpose and vision to keep them aligned with the overarching goal. should reflect your company’s core values and vision. They should fit into your existing schedule.

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Feedback Software Research Software Framework User Testing 98

The Accidental Product Manager

JULY 10, 2023

At the same time Mark Zuckerberg previewed his vision of how we’ll work, hang out, work out, shop and more as legless avatars. Not to be outdone, a week later, Microsoft did something similar, showing how we’ll all float around a virtual PowerPoint presentation. This can all be done by using Quest 2 headsets from his company.

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Product Management Product Manager Management Management 65

Bain Public

JUNE 4, 2020

Getting external support, such as product management consulting, can help establish the product leadership team responsible for nurturing and guiding the product team. What Is Product Management Consulting? Consultants aren’t just listening to the problems within the company , but within the product, the team and their dynamics.

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Leadership Analytic Tools Research Software Feedback Software 52

Hutwork

MAY 23, 2019

1—Clear Vision. Every vision needs clarity, plan correctly and you will have both. Product roadmaps set the foundation for your vision allowing you to review, rethink and correct if need be. #2—The 4—Present with clarity. One thing is for certain, planning is essential for running a healthy, successful business. #1—Clear

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Roadmap Feedback Software Customer Feedback Vision 48

UX Studio: Product Management

OCTOBER 2, 2023

Schedule a free consultation with us and let’s discuss your current goals.​​ These design services include journey mapping, web design, content strategy , full-stack development, including CMS implementation, and technical consultation for complex projects. Looking to streamline your search? Top 9 Digital Design Agencies 1.

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Research Software Data Visualization User Testing Technical Review 65

Johanna Rothman

MAY 13, 2020

I offer a vision of the future. I want to take a sip of water so I'm ready physically and mentally for the next bit of the presentation. The post Rework Online Training Part 4: Design for Attendee, Student, or Participant Outcome appeared first on Johanna Rothman, Management Consultant. In webinars, I assume I have attendees.

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Workshop Webinar Consulting Reference 65

Product Innovation Educators

OCTOBER 28, 2019

She is a partner at Upfront Work, a product management consultancy, and has spent more than 10 years developing and manufacturing innovative consumer products with Fortune 500 companies, including Foot Locker, Craftsman (Sears), Johnson & Johnson and others. Maybe you invite them to present to leadership or lift them up in another way.

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Product Management Product Manager Management Management 53

PMLesson's Ace the PM Interview

MAY 14, 2022

We often recommend looking up your interviewer on LinkedIn to understand them a bit better, and reviewing public vision documents produced by the company. You'll also have an interview that takes the format of a presentation, where you'll showcase a mock customer demonstration of a product you're familiar with.

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Research Software Feedback Software Technical Review Software Review 52

Gainsight

AUGUST 5, 2022

Preparing and presenting executive reviews. Solutions Consultant or Presales Engineer: The role of a Solutions Consultant or Presales Engineer is a Sales collaborative role. Skills such as: Understanding the Customer Lifecycle and Journey Map. Building and using Health scores. Using data and playbooks to mitigate customer risks.

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Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Bain Public

FEBRUARY 26, 2020

As part of her role at Livescale, she defines product vision, roadmaps and growth opportunities as well as researches and analyzes the market. This helps her outline their challenges and present them to the leadership team so the product can continue to improve. How does Chanida face her challenges as a product manager?

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Research Software User Testing Feedback Software User Friction 52

Intercom, Inc.

FEBRUARY 18, 2021

If you’re short on time, here are a few quick takeaways: Leadership is not just about having a clear vision for the team – it’s also about serving others. My first job out of college was with the Boston Consulting Group, BCG as an individual contributor as well. Ask yourself: What can you do to help? How can you remove obstacles?

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Leadership Presentation Customer Experience Weak Development Team 118

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. You also need to evolve and adapt at a greater pace than more established peers. What sets Spendesk apart. .

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Feedback Software Marketing User Testing Finance 162

ProductPlan

DECEMBER 4, 2019

Situation: You’ve painstakingly constructed a roadmap after consulting with various stakeholders, the development team, and your peers. Be sure they’re aligned with the vision and goals for the product. When the UX team presents their proposed design, those preconceptions don’t always line up with it. Get aligned on the vision.

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Development Team Review Software Review Product Management Product Manager 67