Wed.Nov 30, 2022

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The Challenges of Hybrid Work with Eduardo Gomez Ruiz of Miro

UserInterviews

What can we learn about collaboration from the widespread blend of hybrid, remote, and in-person meetings? Here’s what Miro’s latest research study says about it.

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Challenges of product in enterprise organisations – Daniel Elizalde on The Product Experience

Mind the Product

Product innovation can get more challenging with the multiple layers of management you have to deal with in larger organisations. How can product managers channel their inner creative thoughts while collaborating effectively in large organisations? There was no one better to ask than Daniel Elizalde, Author of B2B Innovator’s Map, who had all of the [.

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Motives To Be Met: An Introduction

The Product Coalition

Let’s explore and discover how we can take the Jobs To Be Done framework to the next level and beyond. In the world of startups, there’s a truism that 9 out of 10 companies fail. Why does this happen? The most likely answer is that not enough people bought or used the product. It seems so simple! But many, many products are developed without knowing from the start that people want the solution, or even care about the problem.

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November’s top product management content

Mind the Product

From product vision to building product teams from scratch, there’s something for everyone in this month's content roundup. Read on to catch up on popular content that you may have missed. [.] Read more » The post November’s top product management content appeared first on Mind the Product.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Demand Generation: Learning About What It Is, and What It’s Not!

The Product Coalition

After reading 40 articles about demand generation, I’m here to say that you would be surprised at what these articles have in common. There was surprisingly little distinction between demand generation and lead generation. At times, it felt like what was needed was a true back to basics positioning, where we are educated in not only the definition of demand generation, but what the point of demand generation even IS.

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Key Product Dashboards Product Managers Need For Monitoring Product Health

Userpilot

How can product managers keep tabs on all the KPIs necessary to make informed product decisions without getting swamped with all the irrelevant data out there? The short answer is: with product dashboards! In the article, we’re looking at how to build effective product manager dashboards and the key metrics we may want to populate them with at different stages of the product lifecycle.

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How do you collect customer feedback?

The Product Cafe

Hello, all you product-loving folks! 🥰 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. ☕ Thank you for reading Product Café’s newsletter ☕️ Subscribe for free to receive new posts every week! Riddle of the week 💬 What question can you never answer “yes” to?

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Personalized Customer Experience in SaaS: Using Customer Data For Better CX

Userpilot

How do you enhance your onboarding efforts and delight customers? Making them feel special is a good place to start. And building a personalized customer experience is a fantastic way of doing that. To do that effectively though, you can’t rely on guesswork. You need to build based on valuable customer data. In this article, we’ll break down the process.

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TRANSFORMING HIGHER EDUCATION IN A HYBRID ENVIRONMENT: A CONVERSATION WITH HOWARD MILLER

Clint Padgett – Project Success

Episode Information: Clint has a conversation with Howard Miller, Chief Information Officer at UCLA Anderson School of Management. During their conversation, Howard shares industry shifts he has witnessed throughout his career, his experience working as an IT professional in biotech, and how technology is changing business. Additionally, Howard talks about the implications of managing the transition from in-person to online learning in higher education and how they quickly adapted.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Product Go-To-Market (GTM) and Its 7 Laws, by Spencer Grover

Userpilot

What are the 7 laws of product GTM? How can product managers leverage them to orchestrate successful product launches ? These are some of the questions that Spencer Grover , Product Marketing Manager at Salesforce , answered in his recent presentation at Userpilot’s Product Drive 2022 conference. The 7 Laws of Go-To-Market. Want to learn more about the DOs and DON’Ts of GTM?

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Why Customer Input Is Worth Your Time (And Money)

BrainMates

Why Customer Input Is Worth Your. Time (And Money). By PEARLY YEE. Many product managers feel they’re not getting the time and resources they need to conduct their customer research. They might be getting some good work done, but they never seem to cover as much ground as they would like. It feels like they’re trying to derive deep insights from a shallow data pool.

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How to Create a Customer Service Knowledge Base: Examples and Best Practices for SaaS

Userpilot

Have you ever wondered why companies invest so much time and effort into their customer service knowledge base? Well, it’s actually a pinnacle of user retention and customer experience! In this article, we’re going to go over all the benefits, best practices, and software that you need to make a world-class self-serve knowledge base ! TL;DR.

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9 Challenges of Product Development in a Downturn

Centercode

Your next product launch may be keeping you up at night. With fewer resources, budget cuts, and lack of personnel, it’s going to be much more challenging to release quality products and avoid costly delays.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Tooltip Best Practices: Mastering Effective Product Guidance

Userpilot

Applying tooltip best practices to your design ensures you only create in-app communication that moves customers to action quickly. From text size to color issues, many people struggle to find the right tooltip design, but this article will show you the right way to go about it. Not only will you learn to make your tooltips effective, but you’ll also learn to decide if you need a tooltip or a different UI element for the message you want to convey.

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ONE THING on Why

Product Culture

When a customer or stakeholder asks whether a particular feature or design will be part of the solution, rather than answer the question, experienced product people turn it around and ask “Why?” Why is that feature important? What is it about that date? They are trying to understand what problem that stakeholder is trying to solve. Subscribe to my weekly Nano-letter: Sign Up.

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A Traveler's Guide to the 2022 UX Research Tools Map

UserInterviews

Step into the Realm of UX Research to discover 240+ tools that make up the UXR software landscape in 2022.

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BoS Conf Scholarships 2023

Business of Software Conference

Business of Software Conference Europe 27-28 March, Cambridge UK. Business of Software Conference USA (Dates and location TBC). The brightest software entrepreneurs from across the world will be meeting at BoS events throughout 2023 to interact with their peers, discuss the big issues around running a software business, and participate in interactive sessions led by experts.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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How To Set up Product Hierarchies (With Examples)

airfocus

In this article, we’ll explore how to set up product hierarchies (with examples).

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Reaccelerate: Finding new engines of growth in your business

Intercom, Inc.

At this year’s Web Summit conference in Lisbon, I gave a talk on how businesses should think about weathering these tough economic conditions, and indeed how they can actually find growth during them. You can check out the slides here, or read on for an illustrated transcript of my talk. Hi, I’m Des from Intercom. I hope you enjoy Web Summit and when it’s over I hope you return to offices, bedrooms or boardrooms with some good takeaways, new contacts, and also a little bit refreshed and re

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Troubleshooting Azure SQL Database Performance Issues

eG Innovations

When applications suffer performance degradation often the root cause of the issue is a database problem. In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. We recently published an article on the three Azure SQL deployment options and how to choose between: Azure SQL Database.