Tue.Jun 21, 2022

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Customer Love Stories Podcast: Episode 10

Alchemer Mobile

How do Portland Timbers and Barak Obama both use authenticity, storytelling, and community to build lifelong fandoms? In this episode of Customer Love Stories, the VP of Marketing at the Portland Timbers and the Portland Thorns, Mark Jacobs, sat down with Robi Ganguly to discuss all things customer love. -->. Host: Apptentive CEO and Co-founder, Robi Ganguly.

Download 246
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How product managers should use competitive intelligence before launching a product

Mind the Product

Gaining a competitive advantage in the market is a huge challenge for relatively new SaaS businesses. Before you make any product-driven decision prior to the launching, consider reading this article about using competitive intelligence. [.] Read more » The post How product managers should use competitive intelligence before launching a product appeared first on Mind the Product.

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The Onomy Protocol: Blockchain as a Decentralised Multichain Exchange

The Product Coalition

Decentralized Finance (DeFi) has opened the door to many innovative financial services that eliminate the need for middle-entities that slow down financial transactions and increase gas fees. Many see DeFi as a strong contender that could rectify the shortcomings of central finance (CeFi) and bring about a significant shift in the global economy. Real progress is not possible by setting these two worlds at odds but rather by building a bridge between them that allows both to benefit from each ot

Finance 147
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Bring the JOY back to work by Ben Newell

Mind the Product

In this keynote session at #mtpcon SF+Americas 2022, Ben Newell, VP of Product at Stitch Fix looks at disrupting ruts and the benefits of bringing the joy back to work. [.] Read more » The post Bring the JOY back to work by Ben Newell appeared first on Mind the Product.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Getting Started with Test-Driven Development and its Key Benefits

The Product Coalition

Understand how the TDD methodology works and tips to implement this practice into your development process. Continue reading on Product Coalition ».

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Book Summary: The Innovation Stack by Jim McKelvey

The Product Coalition

Key learnings + bullet point summary. Continue reading on Product Coalition ».

Books 140
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Stop Overcomplicating It: The Simple Guidebook to Upping Your Management Game

First Round Review

Russ Laraway wades through all of the competing opinions, complex frameworks and advice out there on how to be a better manager, creating a simple, data-backed leadership toolkit.

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Consent Forms for UX Research: A Starter Template

UserInterviews

Do you have permission for that? Here’s how to write an easy-to-understand informed consent form, plus the template we use at User Interviews.

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A guide to using the “Double Diamond” framework to score product home runs

ProductBoard

The double diamond is a popular framework for conducting product discovery, and the one we use here at Productboard. Some roll their eyes at it, and some swear by it. But one thing is true: if you’ve been in the product world long enough, you’ve launched a feature at some point that — let’s face it — fell a bit flat. And usually not choosing the right problem and solution is to blame.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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15 Customer Onboarding Statistics To Know in 2022 and How To Level Up Your Onboarding?

Userpilot

Why do you need customer onboarding statistics? In SaaS, customer onboarding is a continuous and comprehensive process. This calls for you to know the relevant industry statistics to use as benchmarks to guide your onboarding strategy. Remember that your main target is to deliver superior value each time a customer interacts with your product. So let’s dive in!

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How to Get a Meta Referral

PMLesson's Ace the PM Interview

Being one of the biggest tech companies on the planet, it should be no surprise that landing an interview (and a job offer) at Meta is no easy feat. And with the latest news of a tech hiring freeze , doing so maybe even more competitive than ever. The Impact Of A Tech Hiring Freeze On You Hiring freezes and layoffs are becoming commonplace in tech. What does that mean for you and your job in the coming months and years?

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2022 Japanese Visual Trends Insights from Adobe Stock

freshtrax

Adobe Stock is a stock photo service that provides designers, businesses, educational institutions, and government agencies with tens of millions of carefully selected, high-quality royalty-free photos, videos, illustrations, vectors, 3D, and templates that can be used for any creative project. ( Ref. ) Each year, the company publishes the Creative Trends Forecast, a global and regional forecast of creative trends.

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The 9 Best Product Roadmap Tools of 2022 (Paid & Free)

PMLesson's Ace the PM Interview

There is (perhaps) nothing more fundamental for product managers and their teams than the product roadmap. Product teams refer back to their product roadmap to understand how a product or solution will develop over time. Product roadmaps help prioritize critical features and sketch out the scope of the product's development. In many cases, product roadmapping software is offered as a SaaS (software-as-a-service) product.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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What is a Chief Product Officer (CPO) and What Does It Take To Become One?

Dragonboat

Executive Summary A Chief Product Officer (CPO) oversees an organization’s entire product portfolio while achieving the company’s vision and mission and driving business outcomes. It is one of the most cross-functional roles within a company. Designing, building, and delivering products while achieving outcomes and bottom-line impact relies on many decisions from the CPO.

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Supporting Circular IT and Zero Waste Strategies with Flexible Licensing

eG Innovations

Circular IT and Zero Waste Strategies are vital goals for eG Innovations. To support this initiative, we offer flexible licensing options that meet the needs of clients regardless of the solution they choose to employ. Circularity in IT. “Circularity is a future-proof alternative for the take-make-waste model, offering the next step in our economic model.

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Using Product Analytics To Drive Product Roadmaps

Gainsight

When it comes to creating product roadmaps, product leaders face a plethora of challenges. . Not only can it be difficult to figure out which features to prioritize, but product leaders can also struggle with engineering dependencies, executive demands, and the need to operate with agility in a market that moves faster every day. Suffice it to say that this is a tall order—one that’s even harder without the right tools in place.

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Integrating Security Into Your CI/CD Pipelines

Modus Create

How can I deliver software faster, more frequently, and with lower risks and costs? . Every software leader thinks about this question and relies on automation to fight the battle on all fronts. However, the DevOps culture often neglects security in favor of faster releases. While having faster releases is a huge win, faster releases resulting from little to no security checks is a critical problem.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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3 Important Trends From the 2022 CS Index and Why It’s Important to Your Business

Gainsight

Gainsight and RevOps Squared had an incredible response to our Customer Sucess Index 2022. It makes perfect sense too. Investment in customer success (CS) is causing a significant impact on companies’ revenue and growth. According to the Index, companies spend anywhere from 3% to 20% of revenue on customer success. Why this level of investment?

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Fostering allyship at work: Being out and bringing people in for Pride 2022

Intercom, Inc.

One of our most important Intercom values is “ we go further together.” That value doesn’t just apply to our work, it guides the way we relate to each other – and it’s especially relevant for Pride 2022. In a world that’s so determined to single out members of the LGBTQI+ community, we stand strong with the help of our allies. Our global community appreciates the importance of strength in numbers and a huge chunk of that margin are the allies that show up to love us, support us, and

Education 118
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Product Development Fallacies: How to Avoid the Feature Fallacy Trap

Userpilot

Is the feature fallacy trap really a thing? Can you as a product manager avoid this? We’ve all been there… having that tough conversation about how that next awesome feature will change it all. The truth is though, no matter how much we think we’re one feature away from making it big, the likelihood is that is not going to happen. We often fall into product development fallacies.