September, 2024

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The Solutions Value Chain: A Framework for Strategic Customer Value

Product Management University

What is The Solutions Value Chain? The Solutions Value Chain is a framework that helps you uncover real, strategic value for your customers—from the top of their organization all the way down to the people in the trenches doing the day-to-day work. It’s designed to ensure that your products don’t just help users but make a measurable impact at every level of the customer’s organization, from the C-suite to the department heads to the front lines.

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Heatmaps 101: The Hero Every UX Designer Needs

The Product Manager

Heatmaps act like night-vision goggles into the murky depths of your users' interactions with your product. Here's how they work—and how to use them to your advantage! The post Heatmaps 101: The Hero Every UX Designer Needs appeared first on The Product Manager.

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Why Startup Pivots Fail… Even with Data

Piyanka Jain

Brikker (anonymized), a children’s toy manufacturing startup, was like a hamster on a wheel. Going nowhere fast. Their primary product, these adorable little building blocks, had gained some traction but had yet to achieve the explosive growth they’d anticipated. Customer acquisition costs were soaring… Engagement was waning… Investors were worrying… The team knew they needed a strategic pivot and fast, as they estimated they had 6 months of funding left to work with.

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Product in Practice: How Botify Broke Down Silos and Moved to Product Trios

Product Talk

Working as a product trio can be a major transformation. If you’re not used to working this way, it involves changing everything from the coworkers you collaborate with most closely and your communication style to the mindset you bring to work every day. Making the shift to product trios involves changing everything from the coworkers you collaborate with most closely and your communication style to the mindset you bring to work every day. – Tweet This The product team at Botify knows this all

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Ready to Unleash AI Superpowers and Build Products That Help Users?

The Product Coalition

Let’s talk about how to use AI where it matters most. Here’s how you can apply the ‘User Outcome Connection’ and get results. Credit: Dall-E It’s hard to miss — Generative AI features are stealing the spotlight in nearly every product release these days. In some instances, these innovations feel like game-changers, set to transform the experience for users across the board.

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The Poetry of a Good Vision

The Product Coalition

A vision distills a lot of content in a few words, like poetry. Like poetry, some people will resonate with it, and others won’t. Work with those who do. A vision is critical to ensuring an organization reaches maximal productivity by keeping its employees aligned and focused on a common goal. Yet, a vision is a thing of few words. Even when combined with a mission (since companies define them differently), most contain fewer than 30 words¹.

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State of the product job market, part 2

Lenny Rachitsky

👋 Hey, I’m Lenny, and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now Lots of questions came up after publishing my last product jobs report , so I’m back with a follow-up.

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How does human memory work while recalling?

UX Planet

Recently we visited an art gallery, with all its amazing artworks lining the walls. Photo by Eric Park on Unsplash As we walk through the exhibition, we notice the careful arrangement of the artworks and how they evoke different emotions and leave a lasting impression Our eyes are naturally drawn to the first artwork setting the tone for the entire exhibition.

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What is a Preloader and How to Use it Right in Your SaaS – Examples and Best Practices

Userpilot

We all know that feeling of impatience when a webpage takes too long to load, or a transaction seems to hang in limbo. Your users experience the same frustration. While delays are sometimes unavoidable, a well-crafted preloader can transform those moments of waiting from frustrating to engaging. In this article, we’ll delve into the art of preloader design specifically for SaaS products, showcasing best practices and inspiring examples that keep users informed and entertained.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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507: Navigating the second product problem – with Greg Coticchia

Product Innovation Educators

To survive, your company must sell multiple products Watch on YouTube TLDR In this episode, I’m interviewing Greg Coticchia, an experienced CEO and product management expert. The discussion focuses on the challenges and strategies involved in expanding from a single product to multiple products. Key points include: Why companies have to expand to multiple products to survive The importance of portfolio management in product development Cultural challenges in product expansion Strategies fo

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Product Management University Announces New Micro Learning Courses for Product Managers

Product Management University

Learn Targeted Skills in Small Chunks On the Go Today, Product Management University announced the availability of 15 new micro learning courses for high technology product managers in B2B. As workloads grow heavier and product management teams are asked to do more, there’s less time to learn new skills or keep current skills sharp. Training budgets are smaller too.

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Product Strategy Discovery

Roman Pichler

Listen to the audio version of this article: [link] Product Strategy Discovery Explained What is product strategy discovery? In a nutshell, it’s about finding a problem worth solving. More precisely, it is the process of developing a product strategy whose implementation will likely create the desired value and impact. It applies to a brand-new product as well as an existing one whose current strategy is no longer valid, for example, as market conditions change.

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Leveraging data across the product lifecycle 

Mind the Product

Effectively leveraging diverse data types at each stage of the product lifecycle enhances stakeholder alignment and drives product success. Read more » The post Leveraging data across the product lifecycle appeared first on Mind the Product.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Tell Us About Your Team: Take the Continuous Discovery Habits Benchmark Survey (2024)

Product Talk

For years, I’ve shared that Product Talk’s primary outcome is to increase the number of product teams who adopt a continuous cadence to their discovery work. This has been our North Star metric. It has guided our work. It inspired me to write my book. It’s what motivates me to launch new courses and refine our existing lineup. It’s what encouraged me to create a gathering place for our community of CDH practitioners.

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#HowIPM Don’t Forget to Experiment

The Product Guy

Charles Roels, Chief Product Officer at SO-SURE, shares his top advice managing your efforts around reversible and irreversible decisions. [link] “How I PM” is a series where product managers, of all levels and experiences, share tips and tricks on their approach to product management. Stay tuned for more episodes and subscribe to the The Product Way channel to get notified of upcoming releases.

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505: What you don’t know about product innovation limits your influence – with Chad McAllister, PhD

Product Innovation Educators

Questions product managers ask me about how to improve innovation Watch on YouTube TLDR Product managers are pivotal in driving innovation within organizations. Today I’m answering common questions I get asked about product innovation and management, including: Supply-side vs. demand-side innovation The Business Model Canvas Strategic planning Portfolio management Project selection criteria I also discuss the importance of ongoing learning and professional growth for product managers.

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Beyond Moats: Today’s Differentiators Are Tomorrow’s Table Stakes

The Product Coalition

Strategies for staying ahead — or catching up.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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The Subscription Value Loop: A framework for growing consumer subscription businesses

Lenny Rachitsky

👋 Hey, Lenny here! Welcome to this month’s ✨ free edition ✨ of Lenny’s Newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: Why PMs are best positioned to thrive in an AI world On asking for help (even when you really don’t want to) Part 2: Time management techniques that actually work Subscribe to get access to these

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Top product management reads in September

Mind the Product

From an in-depth look into the product job market, to creating LLM workflows for product managers, read on for a quick recap on what popular articles were shared the most on Mind the Product in September. Everything wrong with the product management job market. And how to fix it In part 1 of this two-part Read more » The post Top product management reads in September appeared first on Mind the Product.

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Join 4 Upcoming Events on Continuous Discovery with Teresa Torres in September and October 2024

Product Talk

I’m hosting a lineup of free events throughout September and October! I’d love for you to join one. September 23rd: Opportunity Solution Trees: Overcoming the Most Common Mistakes In this one-hour webinar, I’ll introduce the most common mistakes teams make when getting started with opportunity solution trees and how to overcome them. We’ll cover: What an opportunity solution tree is Where people go wrong when setting their outcome at the top of the tree Where opportunities should (and should not

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Stakeholder Dynamics & Personal Branding: Key Takeaways from TPG Live

The Product Guy

In our latest TPG Live session, we explored two of the most critical topics for product managers: Stakeholder Management and Personal Branding. With our expert guests, Garrett Lang (PlateRate, Founder and President) and Amil Shah (RBC Capital Markets, Senior Product Manager) , we discussed strategies for balancing leadership pressures, navigating feature requests, and crafting a personal brand that opens doors to new opportunities.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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506: Everyday practical innovation – with Jerry Fix and Terry Carroll

Product Innovation Educators

What product managers need to know about the Targeted Innovation Process Watch on YouTube TLDR The Targeted Innovation Process is a practical framework that helps product managers drive innovation in their organizations. This approach focuses on understanding customer needs, generating quality ideas, and turning those ideas into real value. The process has five main steps: Stating the problem Understanding problem-solving styles Creating creative pathways Generating ideas Evaluating ideas Introd

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Find the Broken Shelves and Fix Them First: The Power of First Impressions

The Product Coalition

Twitch Senior Director of Product Shaan Puri shares a story about making a strong first impression as a product leader.

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Introducing the Future of Digital Analytics

Amplitude

Data doesn’t have to be hard to use. Amplitude Made Easy is a reimagined experience with new features that radically simplify digital analytics.

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Reducing friction between product managers and designers: A product designer perspective 

Mind the Product

This article highlights the opportunities for collaboration improvement between product managers and product designers. Read more » The post Reducing friction between product managers and designers: A product designer perspective appeared first on Mind the Product.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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The original growth hacker reveals his secrets | Sean Ellis (author of “Hacking Growth”)

Lenny Rachitsky

Listen now on Apple , Spotify , and YouTube. — Brought to you by: • Gamma —A new way to present, powered by AI • CommandBar —AI-powered user assistance for modern products and impatient users • Merge —A single API to add hundreds of integrations into your app — Sean Ellis is one of the earliest and most influential thinkers and operators in growth.

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How Systems Thinking Can Transform Your Product Strategy

The Product Guy

Systems thinking is a holistic approach to analysis that focuses on the way that a system’s constituent parts interrelate and how systems work over time and within the context of larger systems. It is a framework for seeing interrelationships rather than things, for seeing patterns of change rather than static snapshots. In essence, it’s about looking at the ‘big picture’ and understanding the complex networks in which we live and work.

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508: The practices of the most innovative companies – with 2024 Outstanding Corporate Innovator winner

Product Innovation Educators

DFW Airport’s journey to winning PDMA’s 2024 Outstanding Corporate Innovator Award Watch on YouTube TLDR In this episode of Product Mastery Now, I’m interviewing Jodie Brinkerhoff, VP of Innovation at DFW Airport, about DFW’s journey to winning PDMA’s Outstanding Corporate Innovator (OCI) Award. The discussion covers DFW’s approach to airport innovation, including their dedicated innovation team, strategic focus areas, and unique challenges as a government org