February, 2020

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Why Don’t you Slow Down and get More Done?

Mind the Product

You don’t have to be in a rush to get more done. There’s a bit of a trend for responding with “SO BUSY” when somebody asks you how you are at work. It’s almost as dull as saying you’re tired; the asker is left wishing they hadn’t asked and feeling a little bit like they should maybe have more on their own plate. Research suggests (my own research so really, I suggest!

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Ten Non-Obvious Tips for Product Leaders in 2020

ProductCraft

This article originally appeared on BryceYork.com. As we start a new decade, I took a lot of time to reflect on my nearly ten years working in product. I took a lot of notes on the lessons I’ve learned along the way, and this essay shortlists the top 10, prioritized by practicality and non-obviousness so. Read more » The post Ten Non-Obvious Tips for Product Leaders in 2020 appeared first on ProductCraft by Pendo.

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Product in Practice: Tackling Big Hairy Product Challenges with Continuous Discovery

Product Talk

Hello, Product Talk readers! It’s time for another installment of Product in Practice. In this series, we highlight the impressive work that forward-thinking product teams are doing. Want to check out the other people and companies we’ve featured? Find our other Product in Practice posts here. Ask 100 product managers how they ended up in their roles and you’re unlikely to hear the same career trajectory repeated twice.

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The Top 10 Deliverables of Product Managers

Sachin Rekhi

Mastering the craft of product management is no easy task. Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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From MVP to MAP (Most AI-ready Product)

Product managers have long relied on the Minimum Viable Product (MVP), but in the age of AI, a minimum AI-Ready Product (MAP) – an evolution of the MVP that ensures a product is not just functional but ready to leverage AI from day one has become crucial

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Should you use OKR for Product Discovery? – Product Thoughts #158

Tim Herbig

Most teams have a hard time breaking the wheel of getting caught-up in delivery work. While Product Discovery focusses on the problem space, a lot of Key Results focus on Delivery and business results (which is another discussion by itself). The biggest problem here is that this draws the attention away from the Discovery activities … Continue reading "Should you use OKR for Product Discovery?

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How Data Science Beat Human Mind?

Piyanka Jain

A lesson in behavioral economics will tell you that consumers don’t always practice what they preach. So what better reason is there for product marketers to make testing a key phase in their product lifecycle? Unpeel the Facts Consider the unique predicament of KitchenApplianceCowboy and his Super Peeler. Q : Dear SuperAnalyticsMan , Our new and unique peeler was meant to revolutionize the world!

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This is How to be Less Distracted By Having Fun in Tedious Tasks

Nir Eyal

The post This is How to be Less Distracted By Having Fun in Tedious Tasks appeared first on Nir and Far.

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Leveraging Software Platforms

Roman Pichler

Be Clear on What a Software Platform Is. Different people have suggested different definitions for the term software platform. Let me briefly share mine: I view such a platform as a collection of software assets that are used by several products, as the following picture illustrates. In the picture above, product A, B, and C are built on the platform and use its assets.

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Contradictions in the Craft of Product Management

Mind the Product

Product managers can encounter no end of contradictions as they drive for good outcomes for their products. What are these contradictions and how can product managers deal with them? Google is a juggling elephant. It serves conflicting needs of large user segments. One is the need of billions of consumers looking for the most accurate answers, another is of millions of companies wanting to introduce new products to consumers who are not necessarily looking for them.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Product Release Schedule vs. Roadmap

Product Management University

Is there a difference between a product release schedule and a product roadmap? In recent years, product release schedule and product roadmap have become synonymous. But they serve two very different purposes. Here’s the difference. A product release schedule is exactly that. It’s a schedule of product features currently planned or in development and the target or committed dates they’ll be released to market.

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Effects of Separating “New” Work vs “Maintenance” Work

Johanna Rothman

Back when I was a manager, my senior management wanted to separate the “new” work from the “maintenance” work. I suggested that every new line after the first line of code was maintenance. The managers poo-poohed me. My concern: How would the “new” developers learn from their mistakes? I lost that discussion and I managed a team called “continuing engineering,” CE.

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"Addicted" to Technology? Why You Need To Turn The Tables And Hack Back!

Nir Eyal

The post "Addicted" to Technology? Why You Need To Turn The Tables And Hack Back! appeared first on Nir and Far.

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Agile Development and Willie Nelson

The Product Coalition

How agile software development and country singer Willie Nelson share the same principles Continue reading on ProductCoalition.com ».

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The Importance of Learning in Product Management

ProductCraft

“I have no special talent. I am only passionately curious.” – Albert Einstein As a product manager at AvidXchange, a payment automation software company, I have often observed the importance of continuous learning in product management. In fact, success in product management is often due to one’s innate curiosity and desire to learn. Thankfully, the.

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UX lessons from our complicated relationship with Influencer Marketing

Userzoom

Influencer marketing is ubiquitous for any online service in the 21st century and the presence of internet celebrities has become part of everyday life. . Recently however, the major social media platforms have been introducing strategies to stamp out the very user champions who bring customers to their platform. I’m going to explain why this is a mistake and how, from a user research and UX point of view, influencers are actually a good thing (or at least a necessary evil) for the development o

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Scaling a Product Organization

The Product Guy

Guest Post by: Carlos Ruiz (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Nis Frome]. At the end of October, Mr Jeff was announcing a couple of very big hits. Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina.

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TEI 267: How companies make product decisions and what they need from product innovators – with Stephen Key

Product Innovation Educators

Getting product managers inside the mind of a professional inventor. Do you have a good idea for a product? As an Everyday Innovator, I’d say the chances are pretty good. Do you try to develop it yourself? What about joining forces with the company you work for? Or, a third, and very profitable option, is to license it. To explore licensing from the perspective of an Everyday Innovator with a good idea or from that of a company being pitched, this is the discussion for you.

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The 2nd Generation of Innovation Management: A Survival Guide

Speaker: Chris Townsend, VP of Product Marketing, Wellspring

Over the past decade, companies have embraced innovation with enthusiasm—Chief Innovation Officers have been hired, and in-house incubators, accelerators, and co-creation labs have been launched. CEOs have spoken with passion about “making everyone an innovator” and the need “to disrupt our own business.” But after years of experimentation, senior leaders are asking: Is this still just an experiment, or are we in it for the long haul?

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Don’t tell me you miss me: 3 better approaches to user retention

Intercom, Inc.

It happens every day. A company you bought something from months ago sends you an email with three immortal words: “We Miss You”. These messages feel icky because the sentiment is belated and insincere. Deep down we know that the business doesn’t really miss us. The business doesn’t know our sparkling personality or understand our unique contribution to the community – the business just misses our money.

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The Beautiful Mess by John Cutler

Mind the Product

John Cutler is a Product Evangelist at Amplitude who helps product teams to become happier and more effective. Here, in his 2020 MTP Engage Manchester talk, he explains how we must all embrace ‘the beautiful mess’ and learn to navigate change in order to be more successful. Watch the video to see his talk in full. Or read on for an overview of his key points: Product is hard everywhere.

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Finding Product Culture Fit

Sachin Rekhi

Product managers most often reach out to me for advice when they are in the midst of contemplating their next role. In our discussions, we talk about all the usual things: their ultimate career aspirations; their understanding of their own strengths and weaknesses and the skill gaps they hope to fill; as well as the specifics of each role they are considering, including scope, responsibilities, title & compensation, and manager.

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5 Books Every Product Manager Should Read

The Product Coalition

What books I read and re-read in my Product Manager Journey Continue reading on ProductCoalition.com ».

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Apache Airflow® Best Practices: DAG Writing

Speaker: Tamara Fingerlin, Developer Advocate

In this new webinar, Tamara Fingerlin, Developer Advocate, will walk you through many Airflow best practices and advanced features that can help you make your pipelines more manageable, adaptive, and robust. She'll focus on how to write best-in-class Airflow DAGs using the latest Airflow features like dynamic task mapping and data-driven scheduling!

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Adapting to Product Risks

The Product Guy

Guest Post by: Syed Abdullah (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Bryan Postelnek]. I have worked on several products that were built with passion and vigor. At JCDecaux, I led the development of an information kiosk for airport passengers. The kiosks are interactive devices that provide concession, flight, point of interest and flight information to the passenger.

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TEI 271 Flashback: How product managers look & sound like leaders – with Tom Henschel

Product Innovation Educators

I’m sharing the most-listened too episode since starting this podcast. It’s one you don’t want to miss and if you’ve heard it before, it is great to hear again. It was originally episode 137. —————————– Learn the look and sound of leadership, using a simple 4-part system for Sorting and Labeling to more clearly communicate.

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Know when to ask for help with the 15 Minute Rule

Intercom, Inc.

An inevitable fact of life is that no matter what team you work on, you’re guaranteed to run into problems you get stuck on. Whether you’re a customer support representative or a product engineer, you will encounter issues and problems that you just don’t have the answer to. In these situations, you essentially have two options: You can try to persevere with the problem until you find a solution.

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A Product Coaching Framework to Foster Product Thinking

Mind the Product

At Founders Factory we’ve created and implemented a framework for our product coaching practice based on the hypothesis I wrote about in Mind the Product last year for why product thinking needs to be the future of product management and why product coaching is how we get there. We’ve gathered data from over 20 coachees and started a Slack channel to discuss product coaching with the wider product community.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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5 Skills Every Product Manager Can Learn From Elon Musk

Sachin Rekhi

This weekend I had the opportunity to read Ashlee Vance's Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Future. I've been a huge fan of Elon Musk since the early days of SpaceX and knew I wanted to dive deeper into the story of both SpaceX and Tesla. The book did not disappoint: it was a fascinating history starting from his childhood, to his early startup adventures with Zip2 and PayPal, to a deep dive into how he willed SpaceX, Tesla, and SolarCity into existence and ultimately to su

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Mobile App Ratings Reflect Your Customer Relationships – Here’s How to Improve Them

Alchemer Mobile

Emotion is at the heart of understanding, measuring, and improving our relationships. And people are emotionally invested in brands. When you monitor emotion and measure sentiment, you try to gauge the tone, context, and feeling from customer actions. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action.

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Management Managing

The Product Guy

There are 2 types of challenges with senior leaders. Understanding their perspective and the right communication can help everyone get what they are looking for. Watch and learn more from product management expert, Tanya Koshy.