Mixpanel
AUGUST 9, 2022
User onboarding is a critical part of your product’s success. Without an effective and engaging onboarding process, adding and retaining customers becomes extremely difficult. By the end of the onboarding process, users should understand your product’s value, be on their way to getting started, and have everything they need to continue diving deeper into its functionality. .
Dragonboat
AUGUST 6, 2022
Executive Summary I’ve said it before, and I’ll continue to preach that every company needs a Chief Product Officer (CPO). Someone must champion a portfolio management approach that optimizes outcomes across the entire organization. But becoming outcome-focused doesn’t happen overnight. It’s a journey. Like Maslow’s hierarchy of needs pyramid, each step of the way relies […].
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Gainsight
AUGUST 11, 2022
This was originally published on FastCompany. . My morning mental-health best practices include things to not check: My phone. My email. My stock portfolio. If you’ve accidentally done the latter lately, you know things are very different than they were a few months ago for SaaS stocks. While the next few quarters will likely be painful in terms of the correction vis-a-vis market value lost, jobs cut, and startups shutting down, most people knew this day was eventually coming.
Intercom, Inc.
AUGUST 11, 2022
10Today, retaining customers is more valuable than acquiring new customers. But facing economic uncertainty coupled with fewer resources, support teams need to work smarter, not harder to increase loyalty. Learn how in our new guide. In today’s digital era, customer expectations are rising but many support teams lack the modern tools and strategies needed to provide personal, efficient support at internet scale.
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The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.
Mind the Product
AUGUST 12, 2022
We are only nine weeks away from our flagship event, #mtpcon London! What’s more, it’s 10 years old this year, with the first-ever #mtpcon happening in October 2012. Our London stage has played host to an exceptional group of product speakers over the past decade, so each week in the run-up to this year’s event, we’ll [.] Read more » The post Learnings from London: Marty Cagan on making products customers love appeared first on Mind the Product.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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Product Management Today Submitted Articles
AUGUST 11, 2022
Jan Raz, Senior Product Director for B2B Portfolios, discusses the best way to handle new product discovery.
Intercom, Inc.
AUGUST 9, 2022
We’re delighted to share that Intercom has been named to the Forbes Cloud 100 2022 , landing at #35 on the definitive ranking of the top 100 private cloud companies in the world. This is the sixth year in a row we’ve been included on the list, demonstrating ongoing innovation and excellence. And it’s really just the start – we are working hard to deliver more and more breakthrough value for our customers by continuing to create new, different, and better ways for companies to connect with their
Mind the Product
AUGUST 8, 2022
In the second of this two-part series on data management we look at how the data you collect should be presented and shared with stakeholders and why getting this right is important. We also look at how you can use data to make better roadmap decisions and how data can help with stakeholder management. The [.] Read more » The post Data management: store and share appeared first on Mind the Product.
The Product Coalition
AUGUST 11, 2022
Let’s give consideration to the main issue of digital justice?—?the moral aspect of a robotic judge. The full-fledged introduction of AI systems in the field of law is hampered by a number of technical difficulties. However, most of them can be solved by optimizing existing algorithms or developing alternative technical solutions. A much more complex challenge of MVP development lies in the very notion of justice, which forms the basis of the institution of jurisdiction.
Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms
Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.
Dragonboat
AUGUST 6, 2022
Executive Summary A BHAG (pronounced “bee hag”) stands for Big Hairy Audacious Goal. It’s a simple yet powerful phrase that teams immediately connect with. Consider the following examples: Starbucks: Become the most recognized & respected consumer brand in the world NASA: Land humans on the moon Amazon: Every book, ever printed, in any language, all […].
Intercom, Inc.
AUGUST 9, 2022
At Intercom, one of our product development principles is think big, start small, learn fast. One of the ways we learn fast is by carrying out evaluative research to build confidence in the product design direction we’re pursuing. We often aim to get product concepts in front of users very early in the product development process, long before any code has been written.
Mind the Product
AUGUST 11, 2022
A common startup practice is to first create a minimum viable product (MVP). We did not build an MVP but waited until the product felt full-featured and mature before engaging with potential customers. In this post, we’ll explain why this approach worked. [.] Read more » The post A minimum viable product is not always a startup’s most valuable player appeared first on Mind the Product.
Product Innovation Educators
AUGUST 8, 2022
Lessons learned on a journey from schoolteacher to Head of Product. Most of the people that listen to this podcast have been in product management for several years. Many of them are in leadership roles, such as Product VPs, CPOs, and Heads of Innovation. But many others listen as well. Some are new in their product management careers, and others listen to this podcast because they are considering a career in product.
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It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.
Johanna Rothman
AUGUST 11, 2022
Many agile teams and product leaders assume they can make many product decisions on their own. They do have some constraints, such as “this kind of customer” and “these kinds of problems.” However, as the teams work together and explore the product, they assume they can decide on the designs and architecture. Product leaders assume they can plan and replan the product backlog, based on the team's learning.
Userpilot
AUGUST 11, 2022
Since customer success roles are relatively new, companies don’t always have a clear idea of what responsibilities are appropriate for a customer success manager (CSM). As a result, customer success managers end up with more tasks than they can handle—making it harder to focus on helping users engage with the product and achieve success. So whether you’re hiring for a customer success (CS) position or applying for a role in this department, this guide will give you clarity on what CS managers do
Mind the Product
AUGUST 10, 2022
To help product managers build a deeper knowledge of and experience with product-led tactics, we worked with our friends at Pendo to create the Product-led Certification Course: a three-hour, self-paced course that teaches the fundamentals of being a product-led organization and specific tactics you can start implementing at your own company. [.] Read more » The post Introducing the Product-led Certification Course by Pendo and Mind the Product appeared first on Mind the Product.
TryMyUI
AUGUST 10, 2022
It is critical to understand the fundamentals of design in order to meeting the customer's needs and create an efficient user interface. The Gestalt Principles are some of the most important pieces of knowledge for any designer and have real impacts on how the user interprets information. This article will define the Gestalt Principles and analyze how they’re impactful for UX and UI.
Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager
Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple
ProductBoard
AUGUST 11, 2022
This post is the first of a brand new video series to understand what goes on behind the roadmap – it’s an inside look at the life of product managers. Watch the full first video with Productboard’s own Sophie Lalonde here and keep an eye out for upcoming installments! The road to product management as a career isn’t always a straightforward one, and that’s why we’re taking you Behind the Roadmap.
Userpilot
AUGUST 10, 2022
What is customer insight, and why is it essential for SaaS companies? As a product manager, you should collect customer insights to understand how users feel about your products and services. What part of the user journey makes them happy or upset? And much more. Collecting customer insights helps you deliver best-in-class solutions and improve customer experience.
Mind the Product
AUGUST 7, 2022
In this Sunday Rewind we look back at Marty Cagan’s opening keynote from mtpcon London 2016, where he shares his thoughts on what makes a great product manager by looking at the people behind some great products. Behind every great product there is always someone who works hard to solve incredibly difficult problems. In this [.] Read more » The post SUNDAY REWIND: Behind every great product by Marty Cagan appeared first on Mind the Product.
Andrew Chen
AUGUST 8, 2022
Above: Dropbox’s innovative growth initiative — A referral program to give/get storage. Why a referral program? Referral programs — the “give $5, get $5” offers you see in many apps — have become popular in recent years. They have big advantages over paid marketing channels, in that you give your CAC to your users, who then spend it within your product, as opposed to handing it over to Google or Facebook.
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In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.
UserInterviews
AUGUST 9, 2022
A career path in UX can be personal and at times overwhelming—but a mentor or coach can help you achieve your goals. Here’s how to find one.
Userpilot
AUGUST 10, 2022
Understanding customer perceived value in SaaS is the gateway to nailing down your pricing and value prop – boosting revenue and customer success. In this article, we cover what exactly customer perceived value (CPV) is, how to calculate it, and the best strategies to increase perceived value and skyrocket product growth. Let's get started. TL;DR.
Mind the Product
AUGUST 10, 2022
In this week's podcast episode, we jump right back into where we left off in part two of this series with experience product coach Itamar Gilad. We carry on discussing evidence-based decisions, and how this approach can enable teams to achieve key product goals. [.] Read more » The post Evidence-based product decisions (Part 2 of 2) – Itamar Gilad on The Product Experience appeared first on Mind the Product.
Roy Madden
AUGUST 11, 2022
Market Intelligence. Tracking new partnerships is an essential part of market intelligence. That’s why we’ve added ‘partnerships’ to our list of strategic moves. Tracking new partnerships is an essential part of Market Intelligence. That’s why we’ve added Partnerships to the list of strategic moves Feedly’s AI engine understands. Now, with this new machine learning model, your team can: Track new collaborations and innovations in your industry Spot new business development opportunit
Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage
Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr
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