Sat.Jun 20, 2020 - Fri.Jun 26, 2020

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5 Tips to Creating a Meaningful Product Roadmap

The Product Coalition

As any PM knows, the creation of a product roadmap is no small task. The roadmap needs to convey not only your long term product vision… Continue reading on Product Coalition ».

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A Product Development Framework With a Focus on Problem Solving

Mind the Product

In my last role as head of product and engineering for a group developing cloud-native services for the SAP Cloud Platform, my work led me to define a framework for product development that spans both product management and engineering and brings with it a focus on problem solving through the product lifecycle. In case you [.]. Read More. The post A Product Development Framework With a Focus on Problem Solving appeared first on Mind the Product.

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How to Win Supporters and Influence Detractors

ProductCraft

“Prevention is better than cure.” – Desiderius Erasmus One of the common mistakes made by political analysts and even political scientists is that politics is something done by other people, usually people in exalted positions of power. However, as Ruth Lane points out in The Complexity of Self Government: Politics from the Bottom Up, “people standing.

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Leading Product with Empathy

Product Management Unpacked

A look into cloud-based technology product management and what it takes to build products that customers value. “The paramount role of a product manager is to understand markets and empathize with consumer needs,” says Corey Grone, senior product manager of cloud data protection at iland Cloud. Grone manages a suite of products that fall under BaaS (Backup as a Service) and DRaaS (Disaster Recovery as a Service) portfolios.

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Don’t Get Left Behind: Leveraging Modern Product Management Across the Organization

Speaker: Kat Conner

The challenge of delivering the right product at the right time while aligning with strategic objectives is more pressing than ever. Product management is evolving and gaining greater recognition as the means to creating this connection. Join our upcoming webinar and learn how to streamline your product development processes, infuse product thinking across the organization, and bridge the gap between vision and delivery.

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5 Ways Product Managers Can Prioritize Mobile Customers

Alchemer Mobile

A huge number of consumer transactions now happen digitally due to COVID-19. As a result, 2020 is the most we’ve seen brands leverage mobile customer feedback to improve their products and adjust their overall business goals. Companies and product managers across all industries have leveled up their in-app engagement processes and are increasing their efforts to personalize, segment, and understand their customer base even down to the individual level.

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Collaboration trends: How we’re evolving our product

Miro

Collaboration trends: how we’re evolving our productJune 22, 2020Over the past few months we’ve seen the world change before our eyes. Here at Miro, we’ve seen first-hand how collaboration habits have evolved as companies worldwide have shifted to remote work. The differences are evident in how teams are using our product, every day.

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Why Empathy Is Critical to Success as a Product Manager

ProductCraft

Most PMs are smart — wicked smart. The breadth of skill, pace of work, and amount of change they can handle are all off the charts. But this creates a problem for many PMs. When you are smart and fast, it’s natural to want to fill in the blanks. It’s easy to stop listening when. Read more » The post Why Empathy Is Critical to Success as a Product Manager appeared first on ProductCraft by Pendo.

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Finding a Framework for Strategy Insights

Mind the Product

Having the right insights is a critical component in creating a strategy. While this is very obvious and widely mentioned in every piece of strategy advice, the truth is that there are no resources that detail how to generate them. I’d like to change that by providing my experience of using a few ideation frameworks [.]. Read More. The post Finding a Framework for Strategy Insights appeared first on Mind the Product.

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How to Build Sustainable IoT Products

Daniel Elizalde IoT Blog

Sustainable IoT products continue to gain traction in the minds of top technology executives. And yet, very few companies have a clear understanding of how to incorporate sustainability into their product strategy—creating a big challenge and a great opportunity for Product Leaders. In this post I’ll outline a comprehensive approach for incorporating sustainability into your […].

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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Customer Support is being turned upside down. Here’s what you need to do about it.

Intercom, Inc.

The internet is moving more businesses and people online, and driving a huge increase in inbound support volume. Meanwhile customer expectations are rising – they expect better experiences and immediate support resolutions. The internet is also driving an explosion in customer choice, allowing them to easily switch to businesses who provide better experiences.

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Get the Most Out of the PMs on Your Team

The Product Guy

Maximize team output by understanding your peoples interests and skills. Interviewing your PMs, pairing them with the work at which they will excel, and motivating them through the areas that don’t come natural. In a recent live stream from one of our mentors of The Product Mentor , Jordan Bergtraum, lead a conversation on this topic. We are always looking for more product mentors from all around the world.

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Experience is Overrated by Stewart Livingstone

Mind the Product

In his career journey from working in Learning and Development to being an Agile Delivery Manager at the Co-Op, Stewart Livingstone has seen the talent gap from multiple angles. In this MTP Engage Manchester talk, he and brings a refreshing perspective to this particular issue – one of the tech industry’s age-old problems. Organisations struggle to [.].

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Will Just-In-Time Learning Be the New Paradigm For Product Managers & Product Marketers?

Product Management University

Just-in-time learning is not a new concept. But the COVID-19 pandemic and social distancing restrictions have pushed a lot of organizations into wider adoption in the absence of traditional instructor-led classroom training. What is Just-In-Time Learning? Just-in-time learning, also referred to as “learning in the flow of work” or “learning at the point of need” is exactly what it says.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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How to use in-app messaging to retain your best customers

Intercom, Inc.

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. With our recent launch of Mobile Carousels , we tapped into the possibility of creating and nurturing better customer relationships through mobile. Here, we take a deep dive on in-app messaging – defining exactly what it is and how to make it work best for your customers.

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That is each flavour of product manager responsible for?

The Product Coalition

The PM Quadrants. What is each flavour of product manager responsible for? In my previous post, I introduced the four different flavours of product manager, depicted by the PM quadrants matrix. What are the four flavours of product manager? In this post, I’ll go into the responsibilities for each of the four ‘flavours’ of product manager. As the name suggests, the PM quadrants are four sections, depicted on a 2x2 graph.

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Build Relationships With Your Customers – Fabrice des Mazery on The Product Experience

Mind the Product

Over the course of lockdown, how we maintain relationships with our nearest and dearest has been tested. But Fabrice des Mazery, CPO at Thiga, suggests the skills we’ve honed during this time can actually be useful in building relationships with our customers. In this episode, sponsored by Amplitude, he draws on his experience at Deezer, [.]. Read More.

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Refining Your Product Management Career

The Product Guy

You need the right sort of “education” to be successful in product management. Watch and learn more from product management expert, Meghan Nesta.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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We run on inclusion: On Pride, allyship, and Black Lives Matter

Intercom, Inc.

This year has unfolded in ways that nobody could have predicted, testing us in all sorts of unprecedented ways. But it’s how we react in the face of adversity that matters – this is how we’re going to mark Pride 2020 at Intercom. At InterProud, our employee group for our LGBTI+ employees and allies, we were hoping to build on the success of last year’s celebrations and events , where we partnered with BeLonG To Youth Services , a charity that does incredible work to support LGBTI+ yo

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Silicon Valley on an H1B work visa, why does it have to be so tough?—?notes from a hopeful…

The Product Coalition

Being in Silicon Valley is the new “American Dream” for Millennials, but the H1B work visa makes it a difficult feat to achieve. Continue reading on Product Coalition ».

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Channel Software Tech Stack 2020 – PRM, TCMA, Ecosystem, Incentives, Channel Data, Learning, Readiness, and Pricing

Jay McBain

^^ CLICK IMAGE FOR FULL SCREEN ^^ The channel technology stack is a group of technologies that firms leverage to plan with, find, recruit, onboard, develop, enable, incentivize, co-sell with, co-market with, manage, measure, and report on partners. Delivering automation of indirect sales processes, workflows and partner programs, channel software is becoming increasingly critical […].

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How to Design a Strong Experiment that connects to your Value Proposition Canvas

Strategyzer

We work with teams all around the world to help visualize their business idea using tools such as the Business Model Canvas and Value Proposition Canvas. Ideally, teams should quickly test their canvases using experiments, as we’ve documented in the book Testing Business Ideas. But in reality, teams often go down a rabbit hole and forget about their canvases.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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Announcing the Conversational Support Funnel Starter Kit

Intercom, Inc.

The Conversational Support Funnel helps modern support teams provide personal, efficient support to customers, at any scale. Learn how to set up and optimize the funnel with the new Starter Kit guide ??. Here’s the predicament: today, customer expectations are at an all time high. At the same time, support teams are grappling with a rise in conversation volumes.

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Agile Movers & Shakers (7): Ryan Ripley

The Product Coalition

TL; DR: The Agile Movers & Shakers Interview w/ Ryan Ripley Today’s guest is Ryan Ripley. Ryan is a Professional Scrum Trainer (PST) with Scrum.org. He hosts the Agile for Humans podcast and most recently co-wrote Fixing Your Scrum: Practical Solutions for Common Scrum Problems with Todd Miller for PragProg. Do you want to get future articles in your inbox?

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Does Irresponsible Web Development Contribute to Global Warming?

Emerge Insights

Examining the Impact of Bandwidth Usage on Greenhouse Gas Emissions. The post Does Irresponsible Web Development Contribute to Global Warming? appeared first on EMERGE | Digital Product Agency.

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Design for the Developer Experience by Kevin Page

Mind the Product

In this ProductTank San Francisco talk, Kevin Web Page, then Senior User Experience Designer at PagerDuty shows us how user research can improve the developer experience. His key points include: The developer experience Research and analysis Experience map and solutions The Developer Experience While working with various engineering teams, Kevin discovered what it was like [.].

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10 Rules for Managing Apache Kafka

Without proper guidance, it’s easy to miss out on Kafka’s full capabilities. While not the easiest technology to optimize, Kafka rewards those willing to explore its depths. Under the hood, it is an elegant system for stream processing, event sourcing, and data integration. Download this white paper to learn the 10 critical rules that will help you optimize your Kafka system and unlock its full potential.