Product Talk

APRIL 5, 2023

Ellen is the Senior Director of Product Management at Orion Labs , a B2B company that offers voice communication to teams in industries like hospitality, retail, transportation, logistics, and security. For example: Write down as many ideas that would do the exact opposite of what we are trying to accomplish.

Engineering 278

Engineering Feedback Software Product Research Technical Review 278

Intercom, Inc.

MARCH 7, 2018

Cities are jungles of concrete and steel; they are towering, glittering examples of humanity’s imposition on the natural world. Why was WhatsApp successful when there were other similar messaging platforms? Why did Slack conquer the workplace messaging field in the face of so many competitors? How the city relates to platforms.

Reporting Tools 208

Reporting Tools Transportation Customer Experience Technology 208

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy. 13 top examples of SaaS brand activations include: Userpilot hosts industry webinars to generate brand awareness.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Mind the Product

APRIL 20, 2017

Take Messenger for example. We got excited about its Snapchat-like Messenger Day, Venmo-like Payments, ride-requesting Transportation, and Event Reminder. The Chinese have found their own way to use the messaging platform. Facebook: Introducing Transportation on Messenger. The email adoption rate in China is not high.

Development 202

Development Data Visualization Transportation Customer Experience 202

Mind the Product

SEPTEMBER 10, 2018

In the US for example, the Americans with Disabilities Act (ADA) prohibits discrimination against disabled persons in the “full and equal enjoyment of public accommodations”. For example, you may design a complex workflow with intricate elements to complete a task. This is where I sat with a product I once managed.

User Testing 159

User Testing Transportation Customer Experience Government 159

Intercom, Inc.

FEBRUARY 4, 2021

The use of the burning of fossil fuels for energy, the use of fossil fuels for transport, then animals basically. And if you solve those three problems, energy, transport, animals, and the use of animals for food, then you’ve solved climate change, ostensibly. And then transport’s a big problem.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Sachin Rekhi

JULY 6, 2017

So I wanted to share how I think about the hierarchy of user friction and provide examples and best practices for solving for each. The canonical example of significantly reducing interaction friction remains the iPhone. This is best illustrated through a set of examples.

User Friction 167

User Friction Customer Experience User Testing Customer Feedback 167

Sachin Rekhi

FEBRUARY 16, 2020

Here are three examples of vision narratives from companies we've all heard of: Amazon.com - Shareholder Letter, written by Jeff Bezos in 1997. For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

UX Planet

SEPTEMBER 10, 2024

Shutterstock Public transportation apps can be daunting for adults over age 65 and users with cognitive disabilities. & Ziv Marmur Public transportation is a lifeline to jobs, education, healthcare, and more. They may be uncertain that they’ve caught the right bus or find planning step-free routes complex, for example.

Research Software 98

Research Software Feedback Software Transportation User Testing 98

BrainMates

NOVEMBER 1, 2021

Product Management 101 is “problem before solution”, but it still appears the message is not getting through, as too many products & product improvements are launched without a real benefit to customers. Juicero is a widely mocked example of a product that provides no benefit.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

Mironov Consulting

APRIL 12, 2020

Anonymizing some examples from last week’s coaching calls: You might have a SaaS product for arts and social service organizations. Perhaps swap in group messaging or real-time event streaming or virtual auctions? What’s suddenly different about our customers’ economics or downstream markets or priorities?

Customer Experience 140

Customer Experience Reporting Tools Technical Review Customer Feedback 140

The Product Coalition

JUNE 21, 2021

Here are four examples of how courts in the United States and United Kingdom have responded to organisations that allegedly overlooked accessibility rules: [1]: A blind man couldn’t order pizza from Domino’s (25 July 2019). For example?—?you’ve Accessible messages can also ensure users help themselves whenever mistakes happen.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Userpilot

MAY 5, 2022

For example, when launching a new product/feature, micromarketing campaigns can be used to test how the market receives it. Trigger contextual in-app micromarketing prompts with relevant messages for each user segment. Finally, A/B test your product experiences and messages to measure their effectiveness.

Research Software 98

Research Software User Testing Customer Experience Data Visualization 98

UX Planet

DECEMBER 26, 2023

For example: “Portfolio inspiration” 1. There’s a fine line between boring and messy; inside that line, there’s “I get the message, cool”. See volume 6 — September Pro tip: use the cmd + f to find the inspiration you need faster. TakeProfit: Empowering Traders to Take Profit With a Community-Driven Research Platform.

Transportation 106

Transportation Entertainment Banking Branding 106

Pragmatic Marketing

FEBRUARY 25, 2020

“You may categorize Lyft as a marketplace or transportation company, but as just one example of how they are innovating, they recently also added subscriptions to foster loyalty,” Muthukumar said. Platform marketing brings with it a growing complexity in such areas of messaging hierarchy.

Marketing 91

Marketing Product Marketing Transportation Customer Experience 91

Pragmatic Marketing

FEBRUARY 25, 2020

“You may categorize Lyft as a marketplace or transportation company, but as just one example of how they are innovating, they recently also added subscriptions to foster loyalty,” Muthukumar said. Platform marketing brings with it a growing complexity in such areas of messaging hierarchy.

Marketing 91

Marketing Product Marketing Transportation Customer Experience 91

Userpilot

FEBRUARY 18, 2021

Some of their attempts are just cringe-worthy: For instance, I received an email from IKEA about their transport, saying ‘it’s my big day tomorrow’. Let’s have a look at a few examples of personalization gone wrong – and how to use personalization well for your SaaS. No, it’s not ‘my big day’ tomorrow, IKEA.

Analytic Tools 98

Analytic Tools Software Review Customer Experience Data Visualization 98

eG Innovations

MAY 14, 2021

TCP is connection-oriented and guarantees delivery of messages while UDP is connection-less and does not offer guaranteed delivery. For example, monitoring of network devices is using SNMP and a “proxy” agent or an “agentless data collector” is responsible for collecting metrics about the network devices.

Enterprise 103

Enterprise Data Visualization Product Research Transportation 103

Userpilot

JANUARY 27, 2020

If, for example, you click on “Upload an image or video”, you’re transported to the “Upload” page. Once you’ve completed all the items on the checklist, you’re shown a congratulatory message. By checking off the first task, you feel like you’ve already made good progress.

Transportation 86

Transportation Dashboard Education Messaging 86

eG Innovations

DECEMBER 16, 2021

This article outlines the key differences, examples, advantages and disadvantages for each cloud computing service model so you can choose the best option for your application’s needs. Examples for SaaS, PaaS and IaaS. Examples include AWS Karpenter and GKE Auto-pilot. ?. Platform as a Service (PaaS). Cloud service model.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

Mind the Product

NOVEMBER 9, 2016

For example, the Stanford Human Interaction Lab is exploring the ways VR creates empathy for various social groups; a project that will no doubt replace the HR training of today. Will we have our email, Slack, and text messages simulacra or find that businesses begin to run on messaging systems native to a virtual environment?

Weak Development Team 141

Weak Development Team Development Feedback Software User Testing 141

Andrew Chen

DECEMBER 1, 2021

It’s the story of how messaging apps, marketplaces, workplace collaboration tools, multiplayer games, all share a common thread of being products that connect people with each other. Cheekily, I call this, “Solving a hard problem” — and I use the example of Tinder to illustrate this concept. Hope you enjoy!

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

BrainMates

OCTOBER 30, 2022

Product Management 101 is ‘problem before solution’, but it still appears the message is not getting through, as too many products and product improvements are launched without a real benefit to customers. Juicero is a widely mocked example of a product that provides no benefit. This is a great example of poor timing.

Development 59

Development Transportation Research Software Product Research 59

Userpilot

JULY 22, 2024

The patient feedback response rate measures the percentage of patients who provide feedback, for example, by completing a survey. Identifying barriers to care : Patient engagement metrics can reveal barriers that patients face in accessing care, such as transportation issues or lack of health literacy. And trust you will act on them.

Data Visualization 103

Data Visualization Healthcare Reporting Tools Analytic Tools 103

Pragmatic Marketing

MAY 4, 2020

The simplest examples are one-on-one customer interviews and online surveys to collect customer priorities or feature requirements. Because webinar attention span is waning, the CEO is offering a 15-minute podcast message for CAB members only. Harness new opportunities for collaboration. Orchestrating a Virtual CAB Program.

Customer Experience 91

Customer Experience Analytic Tools Data Visualization Research Software 91

Pragmatic Marketing

MAY 4, 2020

The simplest examples are one-on-one customer interviews and online surveys to collect customer priorities or feature requirements. Because webinar attention span is waning, the CEO is offering a 15-minute podcast message for CAB members only. Harness new opportunities for collaboration. Orchestrating a Virtual CAB Program.

Analytic Tools 18

Analytic Tools Data Visualization Research Software Webinar 18

Andrew Chen

NOVEMBER 26, 2018

But the marketplace doesn’t encompass the entire end-to-end experience: users turn to Angie’s List for discovery, but still need to message or call providers and coordinate offline. In the early 2010s, a wave of on-demand marketplaces for simple services arose, including transportation, food delivery, and valet parking.

Startups 111

Startups Technical Review Customer Experience Software Review 111

UX Studio

MARCH 5, 2018

I’m not saying that Rome has designed an unbearably confusing public transport system. Take the example of using the metro. This tells us if the user feels comfortable and secure while using an app, or wants to quit because of the lack of “nodes”, for example. I had visited before, but sometimes I had trouble getting around.

Research Software 70

Research Software Travel Transportation Customer Experience 70

Andrew Chen

DECEMBER 10, 2018

Three historical examples and their modern antecedents. Transportation and travel. Let’s look at a couple historical examples where these kinds of intersections have happened, and also some modern echoes of their impact. First example, we’ll go back in time. Content marketing. Viral growth.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

The Accidental Product Manager

FEBRUARY 22, 2021

There are a number of reasons that product managers are going to make this type of vehicle happen first: existing laws, simple physics, the current transportation infrastructure, and the size of the market to be served. Instead, they send the resident a text message when they arrive.

Product Management 73

Product Management Product Manager Management Management 73

ProductPlan

JUNE 14, 2022

Product vision examples. Here are a few examples: Google : To provide access to the world’s information in one click. Uber : Transportation as reliable as running water, everywhere for everyone. Looking at the examples above, a few commonalities become immediately apparent.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

eG Innovations

DECEMBER 7, 2022

For example, for monitoring the health of Cisco devices, different proprietary MIBs are available. Admins can choose the SNMP version and transport protocol used. SNMP transport over TCP or UDP is supported: By default, SNMP uses connectionless transport using the User Datagram Protocol (UDP) Transport Layer protocol. 

Enterprise 52

Enterprise Reporting Tools Data Visualization Transportation 52

Pragmatic Marketing

MAY 23, 2017

Then there’s a market for an on-demand car transportation service that behaves differently. For example, Slack makes office life better because of easy file-sharing. But, as Slack has shown, you can take a service as innocuous as an instant-messaging tool and grow it into a communications beast.

Branding 70

Branding Feedback Software User Testing Customer Experience 70

Arkenea

MARCH 15, 2025

For example, HL7V2, FHIR, and CDA, are just some of the data formats available. For example, you can find more than 450 blood pressure coding entries in LOINC. Structural Level of Interoperability Structural Interoperability in healthcare (also known as Structured Transport) is the way medical information is organized and transmitted.

Healthcare 52

Healthcare Reporting Tools Analytic Tools Software Review 52

Michael J. Fordham

OCTOBER 22, 2020

From our smartphones to how we use public transport. For example, when you get a package delivered you may have to electronically sign for it and hold a device from the postman. link] Public transport Buses can be a significant place for transmission. However, touch can be dangerous. pronounced “R-naught”?—?which

Transportation 52

Transportation Research Software Systems Review Feedback Software 52

Andrew Chen

NOVEMBER 4, 2019

Workers could easily monetize their time in specific, narrow services like food delivery, parking, or transportation. Parents and students can message instructors directly. One example of this model is Medium, which charges readers a subscription fee to access stories across the entire platform.

Analytic Tools 90

Analytic Tools User Testing Data Visualization Customer Experience 90