Mind the Product

SEPTEMBER 19, 2019

If you’re still not sure where to start, go get a copy of Pieter Levels’ Bootstrappers Handbook and follow the exercises at the end of each chapter. Back to the friend I mentioned earlier… A few days after we spoke on the phone, my friend messaged me again to say that “it’s looking positive.

Feedback Software 154

Feedback Software Product Manager Product Management User Testing 154

Business Acumen Institute

MAY 8, 2023

How did the signals get missed when a sales forecast to a specific customer group or segment exceeds expectations (a positive variance)? Pick up a copy of The Business Acumen Handbook or visit our site (business-acumen.com) to learn more. When your revenue falls short of expectations, the variance represents a problem.

Artificial Inteligence 52

Artificial Inteligence Finance Research Software User Testing 52

Intercom, Inc.

OCTOBER 29, 2019

Download The Growth Handbook. Once you have these segments, you can build the right product, set the right distribution and positioning, and match the right sales motion to each customer, while also refining your segments over time. Authoritative, actionable strategies on how to grow your business. What is customer segmentation?

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Coalition

JANUARY 11, 2023

The importance of adopting a customer-centric perspective and getting the entire development team to focus on creating a positive user experience. One good source I found from The Facilitator’s Handbook: 24 Design Sprint Tips.

Feedback Software 144

Feedback Software Research Software User Testing Customer Feedback 144

Intercom, Inc.

JULY 12, 2018

To help codify his learnings throughout those experiences and share the most repeatable frameworks, he’s published the High Growth Handbook , available from Stripe Press on Tuesday, July 17. Congratulations on the High Growth Handbook. I do think it’s been a net positive though. How do I buy a company for the first time?

Technical Advisors 120

Technical Advisors Weak Development Team Startups Reporting Tools 120

Intercom, Inc.

DECEMBER 10, 2018

Collect positive reviews. Positive online reviews can drive more traffic to your app, but only a small percentage of users will voluntarily leave positive, unsolicited feedback on review sites or marketplaces. The techniques below are well-established ways to accelerate behavior and guide users toward positive outcomes.

Feedback Software 137

Feedback Software Analytic Tools User Testing Marketing 137

Modus Create

NOVEMBER 7, 2024

When you embrace a full-stack security approach, you minimize vulnerabilities and position your organization as a leader in secure AI adoption. Benefits of mitigating AI security and compliance risks Taking a proactive stance on AI security and compliance positions your organization as a leader rather than a follower.

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

Mind the Product

SEPTEMBER 19, 2019

If you’re still not sure where to start, go get a copy of Pieter Levels’ Bootstrappers Handbook and follow the exercises at the end of each chapter. Back to the friend I mentioned earlier… A few days after we spoke on the phone, my friend messaged me again to say that “it’s looking positive.

Feedback Software 96

Feedback Software Product Manager Product Management User Testing 96

Intercom, Inc.

JULY 25, 2018

Often, this outlier is right and this is a positive change to your company strategy, but that change needs to be a deliberate decision , not an accident. Eventually you’ll hire someone who disagrees either quietly or silently on something that isn’t a positive change to the what, why, how. Don’t do this.

Onboarding KPIs 152

Onboarding KPIs User Testing Startups Vision 152

Agile Velocity

MAY 14, 2020

We’ve identified nine common business outcomes, all of which are positively influenced by Agile+DevOps. The DevOps Handbook (Book). This combination will enable your enterprise to gain faster feedback, reduce risks while also obtaining meaningful business outcomes. In our experience leadership tends to “Want them all, equally.

Agile 98

Agile Feedback Software Analytic Tools Data Visualization 98

The Product Coalition

JANUARY 26, 2024

When the research is narrow-scoped, there is a higher risk of missed opportunities, blind spots, and false positives. Choose the few top metrics where positive movement could have the most impact. .” — Arthur Leonard Schawlow Tradeoffs When optimising for speed, there are tradeoffs.

User Testing 144

User Testing Product Research Research Software Data Visualization 144

The Secret PM Handbook

AUGUST 22, 2016

Positioning and value propositions – what my product does for my segment, and why it’s a better solution than the competition. I deal with: Customers – finding their problems and listening to their product feedback.

Research Software 170

Research Software Feedback Software Product Manager Product Management 170

BrainMates

APRIL 2, 2019

Of course, there are many kind ways to say ‘no’ (check out this great article by Sebastien Phlix, Product Manager at Typeform, on the art of delivering a ‘ Positive No’ ). If your experience and your analysis points to a ‘no’, then your job is to communicate this to your stakeholders.

Product Manager 99

Product Manager Product Management Customer Experience Data Visualization 99

Modus Create

DECEMBER 10, 2024

William Reyor, Director of Security at Modus Create and co-author of Defensive Security Handbook, 2nd Edition , emphasizes that overlooking GRC can expose organizations to significant risks, including financial loss, reputational damage, and compliance violations. Automating the onboarding process is one way to make positive change.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

Modus Create

JULY 21, 2020

There are lots of benefits to being the biggest, including tons of training and certification courses, mature templates, handbooks, and supplemental materials. If your teams are successfully using Jira at the team level, and you have a solid understanding of velocity, you are in a good position to consider scaling.

Agile 103

Agile Data Visualization Reporting Tools Research Software 103

Gainsight

JUNE 11, 2021

Major Takeaways: You can’t help others if you’re not in a position to help yourself. Nils shares what this word is and how, if you use it, will put you in a tremendous position of authority. This session was led by Violaine Yziquel, Sr. Manager, Customer Success at Slack and CEO of Customer Success Network at Slack.

Reporting Tools 91

Reporting Tools Onboarding KPIs Research Software Data Visualization 91

Mind the Product

JANUARY 10, 2017

Write a Handbook. For a complete handbook on how to use a certain software product we use Wikipedia’s open source MediaWiki to create our own company Wiki as a knowledge base accessible to anyone within the company. You should spend some time and thought into how to design each field the stakeholder is supposed to fill out.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

Intercom, Inc.

SEPTEMBER 19, 2019

When not writing his sales handbook, he’s been overseeing the change from Close.io There’s competition around who’s going to get the position. They are either not getting the kind of help they need to become really great at this, or they’re not in the right business, in the right team, in the right position.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

Lenny Rachitsky

APRIL 7, 2024

Highlight the value you can bring in a new position and why it’s essential for the company’s success. When discussing potential promotions or role changes, frame the conversation around how your advancement benefits the organization rather than solely focusing on personal advancement.

User Testing 58

User Testing Customer Feedback Customer Experience Feedback Software 58

The Product Coalition

JANUARY 30, 2019

Like many professions I suspect, experience is wanted for just about every position out there. That you won’t find in the typical “PM handbook”. I had the pleasure of speaking to a group of aspiring product managers recently and am teaching a dozen or so the basics of product management right now as well. The 10000 hours part of great.

Data Visualization 60

Data Visualization Customer Experience User Testing Customer Feedback 60

Lenny Rachitsky

NOVEMBER 26, 2023

He also held leadership positions at notable tech flops Pets.com and Quibi, giving him a unique perspective not only on what it takes to build a successful company but also on lessons from failure. He began his career in engineering at Apple, where he helped build key features that remain in iOS today.

CTO 52

CTO Product Research Leadership Startups 52

Gainsight

AUGUST 5, 2022

You learned about other roles where your experience in CS can be a springboard for those positions. In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. However, you aren’t sure of the path to get there. Core CSM competencies.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Userpilot

AUGUST 28, 2024

Here is a comparison of salaries for junior and senior positions: 2 to 4 years (Product Support Specialist) : $55,000 – $70,000 per year 5 to 7 years (Senior Product Support Specialist) : $75,000 – $90,000 per year 8+ years (Lead Product Support Specialist) : $95,000 – $110,000 per year Salaries can also vary by location.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Onboarding KPIs 52

Business Acumen Institute

APRIL 5, 2019

Being positive, calm, and logical in the face of change can feel downright impossible. Remaining confident in one’s own abilities by focusing on lessons learned, and staying positive, will result in the learning that will enable forward momentum. Change is hard. Yet, the most successful business people do exactly this!

Positioning 40

Positioning Presentation Development Customer Experience 40

Business Acumen Institute

APRIL 5, 2019

Being positive, calm, and logical in the face of change can feel downright impossible. Remaining confident in one’s own abilities by focusing on lessons learned, and staying positive, will result in the learning that will enable forward momentum. Change is hard. Yet, the most successful business people do exactly this!

Positioning 40

Positioning Presentation Development Customer Experience 40

The Product Cafe

JANUARY 18, 2024

There's no need to wait another year to make positive changes in our lives. The AI Product Manager’s Handbook Irene Bratsis, serving as the Director of Digital Product & Data at IBWI, authored "The AI Product Manager’s Handbook," a vital resource for product managers specialising in Artificial Intelligence.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience User Testing 52

Gainsight

NOVEMBER 10, 2021

Positive user experience is paramount. Download our free “Product-Led Success: Professional’s Handbook” now and learn how to become a product growth expert. . With customers testing your product out right away and competition on the rise, delivering value is a must. The consumer’s experience is more important than ever.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Sequent Learning

DECEMBER 20, 2023

Career Growth and Leadership Development Career Trajectory : A career in Product Management presents a pathway to executive leadership positions due to its strategic nature and multifaceted exposure.

Product Manager 40

Product Manager Product Management Certifications Management 40

Bain Public

DECEMBER 14, 2021

Here are our top 11 best books to read as a product manager: The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo This handbook is about the perfect book for those new to the job and want to learn how to become the manager you’ve always wanted. What better way to do so than by reading!

Books 52

Books Research Software Product Research Reporting Tools 52

Sequent Learning

APRIL 22, 2019

Whatever your level of experience–whether you’re a novice product manager or seasoned Product Management leader–you’ll find everything you need to make consistent positive impacts on your business. The Business Acumen Handbook by Steven Haines.

Books 40

Books Product Manager Product Management Data Visualization 40

Userpilot

JULY 13, 2021

This is more effective than an employee handbook since humans tend to retain more information when they actively participate in something, as opposed to passive reading. For businesses in this position, Userguiding is a solid choice. To get new hires up to speed, companies often use interactive walkthroughs. Checklists. and more.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Gainsight

MAY 3, 2022

It also positions your product firmly at the core of your company’s growth strategy. Download our ebook, “ Product-Led Success: The Professional’s Handbook ,” now to learn how to become a product-led growth master. And you can help lead your company on a product-led success journey that hoists it to a new level. Ready to get started?

Customer Experience 52

Customer Experience Analytic Tools Data Visualization Customer Feedback 52

Business of Software Conference

SEPTEMBER 10, 2018

Next up: Moesta’s Jobs-to-be-Done Handbook and Christensen’s Competing Against Luck. I am currently reading Enlightenment Now by Steven Pinker about how, despite recent setbacks, the general direction of civilization is inexorably positive for the whole of humanity. Currently in the middle of Alan Klement’s Why Kale And Coffee Compete.

Software Review 49

Software Review CTO Coach Research Software Fractional CTO 49

Userpilot

AUGUST 25, 2024

Product support specialist career path Starting as a product support specialist, you can progress through various positions within the customer support and product management fields. Patience and Empathy : Handle customer issues with patience and empathy, ensuring a positive experience.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Business Acumen Institute

SEPTEMBER 18, 2023

Some of you also know me through some of the books I’ve written, namely Product Manager’s Desk Reference, Business Acumen Handbook, and so on. And ultimately, the project manager needs to ensure they know how the project fits within the strategic intent that they’re position. All of these are vital.

Data Visualization 40

Data Visualization Reporting Tools User Testing Research Software 40

Split

AUGUST 16, 2018

Chances are if you’re an engineer or product manager who works on anything even somewhat related to continuous delivery, Jez Humble wrote your handbook. This co-author of the Jolt award-winning Continuous Delivery also made hefty contributions to both Lean Enterprise and The DevOps Handbook. It’s 2018! In my experience no.

Analytic Tools 58

Analytic Tools Feedback Software Research Software Engineering 58

Hutwork

MARCH 19, 2018

If you’re adopting lean thinking, this is the handbook for you. Delivering Bad News in Good Ways: Turn Difficult Conversations into Purposeful Dialogue, Positive Outcomes, and Focused Results in 3 Easy Steps. You’ll get an easy, repeatable process for iterating your product to MVP success. By Melanie Franklin. By Alison Sigmon.

Books 67

Books Research Software Feedback Software Product Manager 67