Roman Pichler
NOVEMBER 6, 2023
Listen to the audio version of this article: [link] Leading as the Person in Charge of the Product When you hear the term leadership , you might first and foremost think of a senior manager like the head of product, Director of Product Management, VP of Product, or Chief Product Officer.[ You don’t have to be a line manager to lead others.
The Product Coalition
FEBRUARY 5, 2021
As a result, I’ve come to value 5 different aspects of product leadership. Shift #1: A leader of leaders The two top things I’ve head people reply to the question “how do I move into Product Leadership?” Moving into product leadership moves you away from the day-to-day hands-on tools and into a primarily coaching role.
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Gainsight
OCTOBER 25, 2023
Part of that experience is how you train your customers. Unfortunately, old-school training tactics, namely, traditional help centers, don’t deliver the experience your customers demand. Here’s how to turn your traditional help center into an online training powerhouse. Instead, think of it as a supplement.
Userpilot
SEPTEMBER 5, 2022
Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?
The Product Coalition
MARCH 8, 2020
I recently attended an excellent leadership programme, which led me to reflect more deeply on what makes a stand out leader. Of course, a large part of leadership is about designing good domain strategy & operating models etc, but this article focuses on the more emotive, people elements. Recognition for what they do.
Intercom, Inc.
AUGUST 15, 2018
He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more.
Nulab
JUNE 4, 2020
Of course, any advice worth considering will at least mention leadership. Owning key projects, seeking a more left-to-right view of the business, and pushing new goals are a few ways you can demonstrate leadership potential when seeking a new role. Foundation of leadership. Money matters.
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