Userpilot

MAY 20, 2024

Are you trying to develop a customer advocacy strategy for your SaaS but not sure how to go about it? A customer advocacy program is a structured plan encompassing various customer advocacy strategies. Start building your customer advocacy strategy by setting goals. If so, this article is exactly what you need!

Analytic Tools 97

Analytic Tools Feedback Software Customer Feedback Customer Experience 97

Userpilot

APRIL 27, 2021

This is where webinars really come in handy. In this post, we’ll show you how to specifically use webinars as a part of your overall customer retention marketing strategy. User webinars can be used at every stage (primary onboarding, secondary onboarding etc.), Invitation-only webinars especially, can feel exclusive.

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Webinar Marketing Analytic Tools Customer Experience 98

Product Management University

JUNE 21, 2023

Developing a content strategy for product marketing requires an approach similar to product positioning. Executing a solid content strategy can keep the sales mantra of “the leads we get from marketing are crap” at bay! 5 Steps For Building a Winning Content Strategy 1. Charting issues speak directly to the nurses, and so on.

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Product Marketing Strategy Marketing White Paper 130

Alchemer Mobile

MARCH 18, 2021

While we encourage you to download the full guide and dive into the data, we also hosted a webinar revealing some of the key takeaways from the report if you prefer to digest information in video format. This is going to be a fantastic presentation for both product managers, mobile marketers alike. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

APRIL 30, 2024

Wondering what a marketing growth strategy is? From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Start building your marketing growth strategy by setting goals. It integrates real-time feedback to adapt strategies.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Alchemer Mobile

OCTOBER 14, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Ian Hassard, senior manager of product management at Auth0.

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Technical Review User Testing Data Visualization Feedback Software 245

Intercom, Inc.

MAY 28, 2019

In a recent webinar , our co-founder Des Traynor and product manager Patrick Andrews sat down to discuss exactly what it takes to level up your customer onboarding. Check out the slides from the webinar below or on SlideShare : 5 best practices for onboarding new customers. Want to watch our full webinar on onboarding?

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Customer Experience Customer Feedback Strategy Webinar 214

Userpilot

APRIL 22, 2024

In this article, we break down the concept of the marketing funnel and share examples of practical strategies to give you a better idea of how it helps with user engagement. Benefits of marketing funnels Incorporating marketing and sales funnel into your business strategies offers a structured approach to guide customers along their journey.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Product Research 52

Agile Velocity

FEBRUARY 28, 2023

Join our webinar at 11 AM CT on Wednesday, April 5th to discover tips for resolving the friction of competing priorities so you can focus on the most important strategic investments. Organizations are often overloaded with competing priorities and more demand than capacity, so how do you decide what to focus on, when?

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Webinar Agile Management Management 52

ProductPlan

NOVEMBER 29, 2022

In this webinar, Customer Support Team Lead at ProductPlan, Zach Garfinkel, sits with Inmar Intelligence’s Senior Product Manager, Stacy Hutchins, to discuss how ProductPlan roadmaps make it easy to create standardization amongst product teams. Here are three main takeaways from the webinar.

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Webinar Roadmap Leadership Document 91

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. The right customer retention strategy will: encourage repeat purchases, create loyal customers, and improve your retention rate.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Alchemer Mobile

OCTOBER 21, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Kendrick Wang, product manager at Mailchimp.

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User Testing Data Visualization Product Management Product Manager 246

Alchemer Mobile

NOVEMBER 23, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Jessi Alva, Director, Technical Product Management at SAP Concur.

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Technical Review Feedback Software Product Management Product Manager 245

Intercom, Inc.

MAY 13, 2020

We sat down with Tom and Kaitlin Pettersen, our Global Director of Customer Support, in a recent webinar that focused on how support teams can increase retention and reduce churn among their customers right now. Tailor your support strategy when working with customers who are about to churn.

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Strategy Customer Experience Product Research Feedback Loop 129

Alchemer Mobile

NOVEMBER 9, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. We asked Lauren to weigh in on four key questions: What are some of the most common challenges faced in product management? What strategies do you use to prioritize your product roadmap?

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User Testing Product Research Feedback Software Product Management 246

Alchemer Mobile

JANUARY 4, 2022

In addition, here are the most popular pieces of content we created for the product management and mobile marketing communities: The Ultimate Guide to Closed-loop Feedback. 18 Product Management Challenges and How to Overcome Them. Webinar] Product Lessons from Experts at Disney, Redfin, and T-Mobile.

Magazine 245

Magazine User Testing Feedback Software Webinar 245

Userpilot

AUGUST 14, 2023

Are you struggling with creating an effective growth marketing strategy? So let’s see how you can build a growth marketing strategy and check out the strategies involved and relevant use cases. Host webinars to promote new features. How to build a growth marketing strategy? What is growth marketing?

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Onboarding KPIs Strategy Marketing User Testing 90

Userpilot

MARCH 27, 2023

Plus, learn the proven strategies that help SaaS companies increase their customer adoption rates. Effective customer adoption strategies are essential to improve user engagement , prevent churn , and drive product growth. Host webinars to showcase the value of advanced features and promote new features with in-app messages.

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Onboarding KPIs User Testing Customer Experience Customer Feedback 86

Userpilot

DECEMBER 11, 2022

Is your B2B Product Marketing strategy working for you? By the end of this article, you’ll better understand B2B marketing, the marketing strategies, and tactics available to you, as well as, how to implement a B2B marketing strategy. How to create an effective B2B product marketing strategy.

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B2B Feedback Software Product Marketing Customer Experience 95

ProductPlan

JANUARY 18, 2023

41% of product managers rated their happiness with their current product planning process a three out of five in Product Plan’s 2022 Annual Product Manager’s Survey. Even worse, 29% of product managers said they were either unhappy or very unhappy with their product planning process. Don’t agonize over a beautiful presentation.

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Webinar Customer Experience User Testing Roadmap 52

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Customer lifecycle management helps you sustain growth by building a loyal customer base over time.

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User Testing Analytic Tools Research Software Feedback Software 97

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

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Product Marketing Onboarding KPIs User Testing Marketing 86

Userpilot

NOVEMBER 12, 2023

What are the challenges of the Blue Ocean strategy? TL;DR Blue Ocean is a business strategy where a company brings innovative products to new markets with no competition. In contrast, the Red Ocean strategy focuses on saturated markets with lots of established competitors. The Red Ocean strategy comes with its own challenges.

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User Testing Research Software Analytic Tools Feedback Software 101

Indicative

MAY 20, 2021

In this webinar Indicative Co-Founder and CEO, Jeremy Levy will sit down with Alex Dean, Co-Founder, and CEO of Snowplow, to discuss what this means for data teams. This webinar will cover: Best practice when it comes to collecting and managing behavioral data. He also has a passion for innovation and organizational change.

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Data Visualization Webinar Analytic Tools Enterprise 59

Userpilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. What is SaaS account management?

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Feedback Software Analytic Tools Product Research User Friction 83

ProductPlan

DECEMBER 1, 2021

Even among experienced product professionals, a common misconception in business holds that product strategy and business strategy mean the same thing. Product professionals need to understand the distinction between business strategy vs. product strategy. How Business Strategy Shapes Product Strategy: A Quick Example.

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Product Strategy Strategy Onboarding KPIs User Testing 95

Gocious Blog

AUGUST 3, 2021

If you want your company to grow and expand, the key to success is a solid product strategy. Your product strategy must be flexible and nimble to quickly react to changing market conditions. Our research has found that product managers rarely use specialized tools to set the strategy of their portfolio.

Product Strategy 52

Product Strategy Webinar Strategy Marketing 52

Modus Create

NOVEMBER 6, 2020

In the COVID Pivots & Lessons Learned webinar panel hosted by PMA.LA , I interviewed three product leaders on how they responded to these changes, and how they are weathering the storm. It was a very interesting webinar and insight into agility and business resiliency. Some companies responded well, and others struggled.

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Webinar User Testing Events Customer Feedback 76

Userpilot

NOVEMBER 22, 2022

With a well-defined customer education strategy. In this article, we’ll cover: What a customer education strategy is and what it includes. The seven-step process to create an effective customer education strategy. Finally, constantly test and improve your customer education strategy by collecting feedback and acting on it.

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Education User Testing Customer Feedback Customer Experience 90

Userpilot

APRIL 18, 2023

But how do you create a customer success strategy that works? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. A customer success strategy is beneficial to increase customer retention, boost customer lifetime value, expand WOM , and enhance your product experience.

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Feedback Software Analytic Tools Customer Experience User Testing 93