Intercom, Inc.

JANUARY 14, 2021

In this episode of Inside Intercom, we caught up with Hubert for a chat about starting small, committing to a product strategy that helps you reach your long-term goals and making sure everyone’s on the same page. Use it to make better product decisions. I started as a product manager and ended up as the VP of product. ” So we did that.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

JANUARY 23, 2024

Product positioning strategies are not only a marketing tactic but a survival strategy. In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. Why are product positioning strategies important?

Feedback Software 52

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Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

Research Software 93

Research Software Strategy Customer Experience User Testing 93

Andrew Chen

JULY 25, 2022

Why you’ll need to rethink your user growth strategy. Downturns fundamentally rewrite the industry’s strategy (and expectations) for user growth. For startups, the bar for raising the next round just went way up, as many investors are waiting out the turbulent market. High growth and high burn are fine.

Onboarding KPIs 85

Onboarding KPIs Strategy Customer Experience Startups 85

The Product Coalition

MAY 10, 2023

From understanding the different categories of metrics, to identifying the key metrics for your product, to implementing strategies for tracking and analyzing performance, this guide will give you the foundation you need to make data-driven decisions and drive product success.

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Onboarding KPIs Data Visualization Feedback Software Research Software 120

Userpilot

MARCH 24, 2021

Defining your product strategy is the most important aspect of deciding to build something new. What is a product strategy? Discovery and Experimentation as Part of Product Strategy 5.Where Where to start – Product Discovery vs Product Strategy How Userpilot Helps. What is a product strategy? Key Results.

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Product Research Onboarding KPIs Product Strategy User Testing 119

Lenny Rachitsky

DECEMBER 29, 2023

His books have sold over 1 million copies in more than 30 languages; he has taught at Stanford’s Graduate School of Business and its Design School; and he has started and sold two startups since 2003. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

Strategy 63

Strategy Product Research Books Technology 63

Bain Public

MAY 29, 2020

It is a known fact that startups which are accompanied or coached, view their chances of success as being much higher compared to those that are not. of accompanied startups assess their chances of survival as strong, especially during the current uncertain climate. of startups rate their chances of survival as high, 13.5%

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CTO Coach Research Software Feedback Software Startups 52

freshtrax

APRIL 18, 2024

Gustavo Trigos is known for his entrepreneurial spirit as the CEO and Co-Founder of his SF-based tech startup, Mentum. Watch the video form of the panel discussion “Building Tomorrow: A Global Vision for Change” here or continue reading the highlights of the discussion below. What is Innovation?

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Vision ChatGPT Healthcare B2B 104

Andrew Chen

SEPTEMBER 27, 2017

I’m reminded of this every time I travel and meet startups. The video has a variety of topics, including: How the startup ecosystems are different in SF and in Sydney (and Paris!) The video has a variety of topics, including: How the startup ecosystems are different in SF and in Sydney (and Paris!) (2:30).

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Startups Customer Experience Travel Enterprise 73

The Product Coalition

DECEMBER 2, 2018

Value Based Pricing for SaaS Startup We don’t make movies to make money, we make money to make more movies.– your startup won’t last long without monetization. Meanwhile, an effective pricing strategy can make or break your business. things you must consider when coming up with a pricing strategy for your SaaS.

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Feedback Software Research Software Startups User Testing 60

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

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Analytic Tools Research Software Product Strategy CTO Coach 90

Intercom, Inc.

DECEMBER 12, 2019

Instead of capturing small businesses and then trying to upgrade them to paid plans, the video hosting and analysis startup attracted larger companies, then worked backwards. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. Michael calls this strategy “reverse freemium.”

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Reporting Tools Research Software Onboarding KPIs Customer Experience 169

Mind the Product

APRIL 19, 2017

Let me explain: Why a Product Startup? There’s more to our product strategy than trying to avoid a sense of embarrassment, but it was in this context that we devised Trim, our content auditing and governance product. Indeed, I think you’d be hard pushed to find two more opposite business models than Agency and Startup.

Startups 75

Startups Technical Review Government Customer Experience 75

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. This enables SaaS teams to adjust strategies promptly for optimal performance. This facilitates quicker and better-informed decision-making and allows teams to adapt strategies on the fly. An explainer video generated by AI.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 68

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

PMLesson's Ace the PM Interview

JANUARY 14, 2019

In this Path to PM blog post, Sanaz and I discuss applying lean startup principles to media products. In my role, I met with management teams of small and large companies and learned about their growth and monetization strategies, revenue models and technology platforms. This is the reason most startups fail.

Reporting Tools 61

Reporting Tools Startups User Testing Data Visualization 61

Mind the Product

DECEMBER 4, 2018

I write a lot about product strategy, and use Netflix as an example so that others can learn from the company’s success and failure. I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups.

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User Testing Strategy Customer Experience Product Research 146

The Product Coalition

MAY 3, 2020

A Freshly-Minted Startup Here to Redefine Social Media Management More than three decades ago, becoming an entrepreneur was not for everyone. The people and the repository of rich support documentation and video resources helped me beat sulking around without peers to help me manage my personal brand’s social presence.

Research Software 91

Research Software Reporting Tools Startups Customer Experience 91

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. What is a pivot strategy? A pivot is a strategy to change the direction of your business. Types of pivot strategies. Reasons to implement a pivot strategy. Here are three such examples.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Roman Pichler

DECEMBER 4, 2023

My intention with this article is to show how product teams can use a product strategy to guide their discovery work and maximise the chances of creating successful products. Luckily, there is a solution: Using a validated product strategy that provides the input of the product discovery work. [5]

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Intercom, Inc.

MARCH 11, 2021

We’ve gathered a list of articles, videos, and podcasts you can check out: LaterCon 2020 , a free social media conference by Later co-hosted by Farhan. And from there, I joined a startup, and that was the next inflection point in my career. Farhan: I would say joining my first startup. Startups work really fast.

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B2C B2B Reporting Tools Feedback Software 118

Lenny Rachitsky

FEBRUARY 11, 2024

Jake and John are co-founders of the venture capital firm Character, where they support startups with capital and sprints. John: Made to Stick by Chip and Dan Heath, Rapt by Winifred Gallagher, Good Strategy/Bad Strategy by Richard Rumelt. Peloton Row (actually improving my posture). Time Timer (classic but essential).

Customer Experience 87

Customer Experience Framework Finance Blog 87

Userpilot

OCTOBER 18, 2021

Strategies – so you know which steps you should take on the way to higher, faster, and more sustainable growth. If you want your SaaS to grow sustainably, you should implement at least one of these strategies: adopting a product-led growth model, creating valuable and actionable content, in-app onboarding , exceptional customer care.

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Analytic Tools Feedback Software Research Software Onboarding KPIs 96

Intercom, Inc.

AUGUST 12, 2021

He’s been the Chief Revenue Officer and Chief Strategy Officer at Dialpad, the cloud communication platform, since the spring of 2018, but his fascination for conversations and natural language processing came even sooner. Early in 2017, Dan joined the speech analytics startup TalkIQ, which would later be acquired by Dialpad, as their CEO.

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Analytic Tools Data Visualization Customer Experience User Testing 223

Business of Software Conference

OCTOBER 27, 2020

Matt Lerner // Startup Core Strengths. Choosing the wrong metrics can lead to the wrong strategy, or worse, no strategy at all. Video & Slides below. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Metrics-That-Matter-Worksheet.

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Startups Download Events Strategy 59

Roman Pichler

MARCH 12, 2024

But this taught me an important lesson: There is no point in worrying about the product details if a sound product strategy is missing. As helpful as a product strategy is, it’s not enough. To ensure that the right technologies are applied, you’ll benefit from using a technology strategy.

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Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. The Reforge blog helps product managers with topics like analytics , team management and development, product leadership , or product strategy. OpenView Venture Partners’ blog offers insights into the financial side of running a startup.

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Blog Analytic Tools Research Software Feedback Software 98

The Product Coalition

AUGUST 4, 2021

It’s inspired by thinking and practices from Steve Blank, Lean Startup, Teresa Torres, Marty Cagan and the Double Diamond. For example, if you are doing Product Discovery on a new major feature with an established, existing product in a large organisation, then you will likely have customer data, a strategy and OKRs. Marketing risk?—?is

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Product Research User Testing Research Software Customer Experience 165

The Product Coalition

OCTOBER 2, 2022

I remember when I joined an early stage startup and started to develop hard skills. Impatience also creates unstable product strategies. If you are not familiar with these topics, I suggest you watch YouTube videos about APIs and webhooks. Watching these videos is a good crash test to make sure you’ll like the job.

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Product Management Product Manager Feedback Software User Testing 140

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

AUGUST 30, 2023

What strategies can you implement to drive acquisition and retention faster? Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. But how do you do that? Product growth speakers.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Mind the Product

FEBRUARY 13, 2019

Video: Building a winning product strategy from the Kano model by Jared Spool. Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 171

Product Research Entertainment Customer Experience User Testing 171

Andrew Chen

FEBRUARY 26, 2024

But eventually, I created a more successful strategy for myself, where I would simply document what I was learning. Of course today you might be making videos or podcasts instead of writing. Putting your work into the world, whether it’s text or video or code, and letting that engage the world.

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User Testing Customer Experience Blog Events 123

The Basics of Product Management

JUNE 30, 2020

Then these strategies are a must know for every product professional. Product Feedback Loop – Strategies. There are many strategies that a product team can use to get real and useful feedback on their products. The following strategies are all equally important. Are you looking to break into product management ?

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Product Research Feedback Loop User Testing Feedback Software 52

Andrew Chen

FEBRUARY 15, 2016

You can watch the full video of my talk here. This is very different than a gaming company strategy, as a contrast. Metrics should be a reflection of the strategy you’ve decided. It is daunting for new startups as successful apps are prioritized in rankings and it becomes more difficult to gain new-app visibility.

Analytic Tools 71

Analytic Tools Systems Review User Testing Customer Experience 71

Userpilot

MARCH 8, 2022

How product strategy uses a company's vision to fuel profitability. See more in Lena’s talk about building an innovation team and a “startup” within a larger organization on Product Drive or watch a shorter interview with her on that topic here: 6. How to create a scalable product organization.

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