Usersnap

OCTOBER 3, 2023

Various UX measurement frameworks exist, including HEART, SUS, NPS, and CES. This article delves into demystifying and detailing the HEART framework’s implementation for UX evaluation. What is Google’s HEART Framework ? Happiness Engagement Adoption Retention Task Success When should we use the HEART framework?

Customer Experience 59

Customer Experience User Experience Customer Feedback User Testing 59

Intercom, Inc.

JANUARY 18, 2023

This was all the way back in 2010. And one of the things I got very wrong was that, in 2010, I thought the road of educational systems in the United States was going one-to-one, one device to every student. It was now possible that in 2010 or 2011, we would get iPads, and soon after, Chromebooks. How do we help that?

Feedback Software 205

Feedback Software User Testing Education Customer Experience 205

Userpilot

FEBRUARY 18, 2021

The term “growth hacking” was coined by Sean Ellis in 2010 after he used this strategy to ignite unstoppable growth for Dropbox, LogMeIn, and other successful startups. One such tool that growth hackers actively use is the AAARRR framework. One such tool that growth hackers actively use is the AAARRR framework.

Customer Experience 111

Customer Experience User Testing Customer Feedback Weak Development Team 111

Gainsight

APRIL 26, 2019

But in the world of The Next Generation , Picard knew the value of the Prime Directive—of adhering to a strategic framework in service of the overall mission. So how do you sort out 2010 leaders from 2020? Customer Success 2010. I put together this quick table based upon my experience and I welcome your comments. Recruiting.

Leadership 79

Leadership Customer Experience Data Visualization Analytic Tools 79

The Product Coalition

FEBRUARY 15, 2021

including Scrum as a framework?—?work Six Fallacies that Prevent Startups from Adopting Agile Successfully From 2010 to 2017, I worked several years in three Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. These are my lessons learned on making ‘agile’?—?including

Agile 195

Agile Startups Technical Review Software Review 195

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. million apiece.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

The Review by First Round

DECEMBER 9, 2021

Adrian started at the company back in 2010, when they were only 50 employees. Next, we cover the struggle over exploring new product areas, while still continuing to make the central product brilliant, with Adrian sharing how they use the zone to win frameworks at Zendesk. Today’s episode is with Adrian McDermott, CTO of Zendesk.

CTO 52

CTO Startups Engineering Definition 52

Mind the Product

DECEMBER 2, 2016

In 2010 Lego was profitable with sales of $2.3 He has a framework to help. The Spotlight Framework. He says that his framework is simple to implement and enables product teams to track how the feedback categories change month over month. billion, and in 2015 sales were $5.2 No excuses. User experience issues.

User Testing 70

User Testing Customer Feedback Customer Experience Feedback Software 70

Intercom, Inc.

SEPTEMBER 22, 2022

” And then, I learned a structured way to do that using frameworks and data to inform who you should be talking to, and how you should process that information you’re getting to make it useful to you. One of the ways of doing that is using that pain and frequency framework that Des Traynor’s written about.

User Testing 138

User Testing Customer Experience Research Software Customer Feedback 138

Intercom, Inc.

APRIL 7, 2022

After working in retail for companies like Kellogg’s and Nestlé, she switched gears to tech – first at Jigsaw, which was acquired by Salesforce in 2010, where she stayed on as the Vice President of Customer Success, and then at Badgeville, Bluenose Analytics, and now Oracle , as the GVP of Customer Success & Renewals.

Analytic Tools 118

Analytic Tools Customer Experience User Testing Data Visualization 118

The Basics of Product Management

JUNE 13, 2020

Always have a strategy in mind, such as Google’s OKR strategy framework. iPad enters the market in 2010. But effectively navigating these rules and coming up with fresh ideas is the hallmark of effective leadership. A good manager always welcome opinions and is ready to try out new things. A true leader is not afraid to fail.

Leadership 75

Leadership Definition Reporting Tools Agile 75

Mixpanel

SEPTEMBER 28, 2020

Idan Dadon , Product Manager at Viber, is in charge of building a data-driven culture at the company and mentors PMs in working with the right frameworks, making the right decisions and building a product strategy that is built for growth. With some 260 million monthly active users, Viber messenger is the world’s number-three messaging app.

Customer Experience 72

Customer Experience Messaging Data Visualization Positioning 72

Andrew Chen

JANUARY 9, 2020

The Head/Heart/Hands framework. I like this framework in that it says, hey, there’s no right tradeoff – it’s just different. For everyone who joined in the early years – 2010 to 2014 – they’ve already hit their 4 year mark and many are spinning out. Tbh, #1 is the hardest!

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

UX Studio: Product Management

NOVEMBER 24, 2020

Due to the recent global restrictions, we have developed a framework for effective remote collaboration, enabling us to work with clients from various time zones. Founded in 2010 as a team of creative designers, engineers, and exceptional strategists who strive to help clients become better versions of themselves.

Product Research 116

Product Research Research Software Software Review Technical Review 116

UX Planet

FEBRUARY 25, 2024

I attended my first design course in 2010 (as part of the course work, we created web designs in Adobe Photoshop :) ). As a result, you’ll have an approach or framework for training your designer eye on a daily basis. Since then, I completed many-many more.

UX 98

UX User Testing Customer Experience Banking 98

Product Beautiful

MAY 5, 2016

In 2010, I worked for Dell, and managed a small team who was responsible for portfolio management of several acquisitions that Dell had made over the years. Around the Spring of 2010, Pragmatic Marketing opened a role for a new Instructor position. Know your preference and use it to narrow your choices.

Marketing 40

Marketing Weak Development Team Travel Startups 40

Andrew Chen

DECEMBER 1, 2021

This came up in many brainstorms at Sidecar, but the question was always, what was the regulatory framework that allows this to operate? The company had operated for several years, starting in 2010 — several years before Uber X — and provided the template for what would become a $100 biillion+ gross revenue industry.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

Amplitude

APRIL 24, 2018

In 2010, the International Data Protection and Privacy Commissioners recognized the Privacy-by-Design methodology as an essential component of fundamental privacy protection by , and most recently incorporated into the GDPR. Data protection impact assessment (DPIA) - Support assessments conducted by the data controller. and Swiss-U.S.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Customer Experience 45

UX Studio: Product Management

JANUARY 25, 2022

To manage the remote collaboration effectively, we have created a framework that enables us to work with startups and industry leaders worldwide. Since 2010, Made By Shape has been working with ambitious startups and large organizations worldwide, such as Blackberry, NHS, and L’Occitane, just to name a few.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

UX Studio: Product Management

NOVEMBER 8, 2021

Since 2010, the company has served local businesses, non-profit organizations, and government agencies with innovative web design and cutting-edge software development solutions. Since 2010, Post MM has helped its clients with lead generation, web design, and development. Premier web design company in Sacramento.

Research Software 78

Research Software User Testing Technical Review Product Research 78

UX Studio

MAY 8, 2019

Since 2010 when the platform was launched, it has become a place to go for finding inspiration, interesting and funny images as well as the content for social media. Besides, you can also filter website cards by colour, content management system, style and framework. UI / UX – Share UI/UX ideas everyday. Pinterest . Site Inspire.

Research Software 87

Research Software Feedback Software UX Travel 87

Business of Software Conference

NOVEMBER 26, 2018

Rahul shared an incredibly simple framework Superhuman uses for understanding their customers. You can numerically work your way to Product-Market Fit, but before I share how, let’s wind the clock back eight years in 2010, I started this company, Rapportive. This framework will work. ” Very disappointed.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Andrew Chen

JANUARY 9, 2020

The Head/Heart/Hands framework. I like this framework in that it says, hey, there’s no right tradeoff – it’s just different. For everyone who joined in the early years – 2010 to 2014 – they’ve already hit their 4 year mark and many are spinning out. Tbh, #1 is the hardest!

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

UX Studio

MAY 23, 2024

To evaluate this in a systematic manner, the SAMR model is a helpful framework for educators to assess technology integration. Although the model dates back to 2010, I find it serves as a really useful framework for evaluating AI tools in education.

Education 48

Education Research Software Reporting Tools Feedback Software 48

UX Studio

SEPTEMBER 20, 2023

I was quite curious from your LinkedIn profile when you introduce yourself and also mentioned that you wanted to explore technology and collaboration and everything, but within a framework of how we can keep people more present and engaged with the physical world. I felt that line kind of made s ense to me and I could relate to that.

Research Software 76

Research Software Feedback Software User Testing Product Research 76

Intercom, Inc.

JANUARY 12, 2022

My job was to look at what was happening in the world economy – it was like 2010 at the time, and so everything was kind of falling apart – and then look at data about it and try to come up with recommendations about what policymakers should do. Web frameworks, in some ways, are an example of that.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. The Dead Squirrel Value Selling Framework. Then, they hosted a workshop dedicated to applying the dead squirrel framework to the case study—and the impact was immediate. About Digital Lumens. Be consistent.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. The Dead Squirrel Value Selling Framework. Then, they hosted a workshop dedicated to applying the dead squirrel framework to the case study—and the impact was immediate. About Digital Lumens. Be consistent.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. The Dead Squirrel Value Selling Framework. Then, they hosted a workshop dedicated to applying the dead squirrel framework to the case study—and the impact was immediate. About Digital Lumens. Be consistent.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Gainsight

JUNE 23, 2022

At the beginning of the Covid crisis, most finance teams started building multiple financial frameworks for recovery–the famously shaped “V,” “U,” and “L” recovery models. For CEOs, this means that if your company is financially sound, you are well placed to: Win the war for talent again.

Customer Experience 52

Customer Experience Onboarding KPIs Customer Feedback Finance 52

Business of Software Conference

DECEMBER 19, 2019

2010-2019: The 5 Most Watched Talks From Business of Software Conferences. In just 30 minutes, Rahul lays out a framework to optimize for product-market fit by segmenting your customers based on answers to a feedback survey, and doubling down on the feature requests and issues that will really drive growth in your business.

User Testing 40

User Testing Feedback Software Customer Feedback CTO 40

Lenny Rachitsky

JANUARY 28, 2025

The process goes back to 2010, when Jake Knapp came up with the steps while helping build Gmail and Google Meet. You’ll also learn about a framework I now encourage every founder to use—and that Jake used himself to create Google Meet: the Founding Hypothesis.

User Testing 95

User Testing Differentiation White Paper Startups 95